Taco Bell in Bradford

my order got delivered to the wrong house delivery man didn't even try to get into contact with me

Missing items and very cold. Disappointing

Halal Taco Bell. The food was surprisingly tasty, though they could do with way more meat in the taco’s.

This was by far the worst experience I’ve ever had with Taco Bell. My order arrived a ridiculous 30 minutes late, and when it finally showed up, the food was stone cold and soggy. It was like it had been sitting out for hours. Completely inedible! The tacos were limp, and the fries were disgusting. To top it off, no apology or explanation for the delay. Total waste of money and time. I wouldn’t recommend

Order kept getting putting back and back. Arrived flat cold

forget drinks and give one wrong drink. no letter in my wrap when I asked for it. and cold

The food never arrived delivered to somewhere else

how can you send 3 burrito with no rice this has happened every time I order from here absolutely horrendous

Sent all the wrong items and the food that did get delivered was cold and badly cooked. Not fresh at all.

Very poor customer service! COLD FOOD! AVOID

Missing 4 items one being a full box meal. And items we did receive they didn't listen to the instructions e.g remove tomatoes, remove sour cream, remove lettuce

Food is freezing cold waited an hour and half paid for large chips got about 10 Absolutly not worth the money disgusting

The experience I have had in your Broadway mall Bradford, the staff are so unfriendly, very rude disrespectful staff I have ever met in my life, the system they running here it’s awful, you ask them for anything or speak to them they want us to shout and talk to them from the kitchen they don’t come up to you, you ask them for anything we don’t have it, I had ordered my food from the machine and I called the lady & told her I ordered my food wrong can you please tell her to do it like this before even making it she said yes that’s fine, she came up to me again the manger Steph and asked me you want no cheese I said yes & I was allergic to it & then when she passed my order there was a blob of white sauce I said to her I didn’t order this the manger said you asked for this I said no I didn’t she had the audacity to laugh in my face and goes oh well your gonna have to take this, she asked me to take something that I didn’t even order I tried explaining that to her. The food standards are awful it’s not something you would serve to any customer I felt so sick, she is giving me sauces that I have an allergy to, the manger is so disrespectful and her behaviour to me was awful I will never be going back there again. Please look into this store there behaviour is unacceptable. I would rate this place 0

I ate in at Broadway after ordering the Burrito meal deal. Food is not served in a tray but a paper bag, which is meant for takeaways. No sugar free drinks available and they just hand a can over to you. Drinks are meant to be served in a cup with a straw. Meal is not that good and not value for money as its a small sized portion Not gonna bother with this place again.

good delivery time but meal was cold

The food was cold no cheese on the chips lettuce on taco when I said no it was disgraceful and won’t give me my money back will not be ordering again.

Terribly overpriced, wraps are tiny just full of lettuce, had to beg for sauces after spending £35 on not a lot, initially they refused said they don’t have any sauces then suddenly they had some after we finished half our meal drinks came after 10 mins. Just a real waste of money tacos were soggy chips were over seasoned and food was just generally not very nice and service sucked.

I am not happy at all the order was delivered very late, the food is very cold. I AM NOT HAPPY SERVICES LEVEL: MINUS -10

Ordered over £30 worth of food for most of it to be missing! & the quality of the food was poor my burrito was shocking! Paid for extra & didn’t come with any of it really disappointed

Always something missing from the order, every single time I’ve ordered they never put the full order in.. won’t be getting it from broadway taco again!! They can’t count!

Order was missing 7 layer burrito when I asked he said we are closed now call tommorow we will make you one I said iam hungry now though .anyways ubereats wasn't great either washed their hands off by refunding for burrito and that's it no person there only chatbot

The food never turned up and I’m still waiting for my refund..

There was no beef on nachos despite ordering and paying extra.

the taco shell was stale and i didn’t get my pepsi that i ordered

volcanic burrito lacked sauce and wasnt spicy, + small portion and plain to eat. beef was good but dry without sauce. it was basically beef and rice in a wrap.

Dreadful, thought we’d try this place for something different. Ordered 2 different types of chicken burrito one being 8 pound the other being 3 when they arrived they were both tiny (mini kfc wrap size) so don’t know how they can justify 8 pound for one of them, chips, tender chicken & dips, they’d ignored any notes put on the order and when it arrived it was all flat cold. Never again.

The food and delivery was great

I’ve received 2 cans of Pepsi and no food

Waited two hours from ordering food for it to come and then it was missing items.

They took 15 minutes for my order they literally just ignored my order until they felt like making my order. The chips didn't have the seasoning they usually have, no salt or anything, how they put the tacos together was atrocious. I paid extra for a large drink when they only have cans. I do not recommend as they do not care about their customers at all, go to kfc instead.

Food was 30 mins late. Was flat cold. Sent me wrong drinks. Don’t accept orders if you can’t get the food there hot

Half our order was missing, what we did get was appalling quality and stone cold.

I ordered 🐔 wrap..when I ordered at self ordered point...they give it straight way ...which is very cold & absolutely tastless ..lots of jalapeño no chicken...staff was very annoying..try to avoiding customer

Food was freezing cold all soggy and took ages to arrive

Was estimated for half past. Came at ten to. Also ordered Mountain Dew which cost extra and got a 7 up can

When the food arrived it was flat cold and damaged. Also it wasn’t in a box like it states. Just Eat should realise that they cannot deliver food cold to peoples houses. They need to provide every single driver with a hot bag to keep the food warm also when providing Things with rice in it it should be wrapped in silver foil to keep things very hot indeed. I would never order from here again. However, my driver was extremely polite pleasant and a wonderful person to speak to.

Run away from here I ordered large volcano burrito but I get it it was too small few rice in it ...for nearly 8 pounds

Called the restaurant due to missing items but they put the phone down x2. Something missing from every meal. No sauce on the wraps or no sauce delivered with the churros as stated in the description, hardly any filling in the tacos. Awful meal!

arrived bang on time. caramel sauce missing 4 burritos ordered really disappointing smallest amount of meat in them 4 small pieces of chicken in 1. nothing else no rice salad or cheese sauce.

Sent me the wrong order not happy

Having the new self service tills is useless. Staff are just stood around and if your wanting to pay cash, it would seem a huge effort.

Took forever to deliver and food was cold

They really need to employe staff that actually know customer service. The staff here have no manners what so ever and just make fun of there customers! Avoid!

The food quality was very poor I wouldn’t recommend going here 0/10. We ordered our drinks but then still asked us what drink we wanted? And then had the audacity to pull a CAN from under the desk. Unless you fancy rubbish food do not go here just go to the burger king beside it. Whilst eating our “tacos” all we did was stare at the Burger King and wish we got that instead. Portions very small couldn’t even feed a mouse. Felt like eating in a school diner. Overall i shan’t be going here ever again save your money

Just like a regular taco bell nothing special food is alright

Far too late don’t know what the problem was spoke to courier and said he was straight on the job in collecting and delivering so no idea if it was a problem with Taco Bell, the driver or just eat itself but 40 mins later than ETA is nowhere near good enough at all

order arrived completely cold and couldn't eat it

2.5hourse late and food missing

it took far too long for the food to be made it was nearly 1 hour and 15 mins from placing my order to been delivered and the crunchy taco was not good when arrived. This is not the 1st time I have had problems with this Taco bell restaurant and just ea. I will not be ordering from this restaurant on just eat

Delivery driver was very nice and joyful 😁

Missing 4 nacho cheese sauce that cost almost £6

Worst delivery I've ever had. Not only was it two and a half hours late but it was ice cold and missing items. You don't even have a option to cancel the order if it's late so I just had to sit and pray it came and some point this evening.

items missing but charged full amount

Sunday 11.30am the man serving us was very kind and patient with my eight year old daughter who wanted to order her own meal. Thank you

I got the wrong order the order was missing a crunchy taco that I paid for. I won't be ordering for this restaurant again

All of the food arrived cold, items were missing, some of the ingredients in the burrito and tacos were missing and more stingy than usual. Also, the bag wasn't sealed so the food could've had anything done to it en route and we'd never know. I know it's Taco Bell but come on? Surely there needs to be some level of standard.

How is it that every time Taco Bell gets it wrong?! I order 2 crunch wrap meals and a quesadilla and got 3 tacos in the bag with no sides. How is that okay as a customer service? Thank you to just eat for at least crediting part of my order. Do not trust Taco Bell Broadway, they are just bound to get it wrong!

The food was cold and soggy and mistakes were made in the order

I ordered some food and the assistant gave me the incorrect change. I said to her you have given me the incorrect change and she she gave me an odd look saying it’s only a few pennies. I said if you have a charity box I will put the change in there but you’re not taking it. To which she stomped off and eventually returned with the money. This is becoming common practice in a lot of fast food places in Bradford where they are overcharging assuming you’re not doing the maths in your head. Don’t fall for it. . Bottom line: if they are doing this then the establishment is stealing from you.

food was good when it turned up. was ordered for 2:55 delivery and arrived at 3:30. appointment missed with my daughter because of this. was the reason I ordered for delivery earlier than needed. won't order on here again

Went here today for the first time, wanted to try a few things because it looked good. Then stood there waiting, no cue, no staff at the front. Waited on thinking someone will come then one of the staff members looked at me walked right past me, then walked right back in. No sorry, no we will be right with you, just got on with nothing lol. Disappointing especially for a first visit.

What an overpriced disappointment. A small cold tasteless taco with hardly any filling. Cold undercooked chips. An absolute waste of money. If you are in Broadway choose somewhere else to eat. Plus they missed a bit off my order but insisted they'd given me everything. First and very much the last time I'll visit here. Staff were rude and dismissive too.

Ordered for delivery around 4pm and the food arrived around 6:40pm. An absolute joke. Called around 4:30pm and the lad on the phone was extremely unhelpful and sounded like it was his first day on the job lol. He said the food was prepared and in the warmer and they were waiting on a driver and once the driver had come they will send out that food. I fully know they sent the same food that they made around 4pm with my delivery at 6:40pm as the food was stuck to the paper, it was soggy and cold. The crunchy taco was wet and falling apart. I had a taco missing from my order. The food smelt off and it tasted slightly out of date. Wouldn’t recommend this Taco Bell even though they have halal meat plenty of other better quality taco places that offer halal meats that would be worth your money. Wouldn’t even bother calling the store as the lad sounded like he didn’t even wanna be there himself and didn’t even know what was going on didn’t know they hire people with no common sense.

The receipt say that all the items are the but we are missing a whole meal. There is no chicken taco and fries but we received the drink.

The order was completely wrong and also freezing cold

Very small burrito and fries far less than normal not very happy

Very polite driver amazing friendly service

Basically sent me a can of 7 uo instead of my entire £18 meal.

Driver arrived at 2.40 PM I was going out. No apology for the lateness Balmedie just eat, claimed I was lying about how long I was waiting and it was his fault or problem. Attempted to flash his screen at me to say he only knew about the order 15 mins previous. I am now out so the food is wasted. Want a full refund

It was more of salad than meat/chicken and it seem like it made out of rush as it arrived really fast.

Food cold delivery took forever ain't happy!

We ordered food at 16:00 and its said It would be delivered between 16:20 and 16:40 they changed the delivery time twice after that and when it finally turned up at 17:45 it was cold and the chips had no taste

Missing my chips and sent me in correct drinks for both meals. The food is freezing

food was freezing and item missing.

My food is cold and demand a refund

food was meant to arrive at 4:46 it came at 5:05

Very nice and hot and fresh but it was lacking a lot of meat 😞 the chips were nice and crispy overall pretty good would recommend plus halal very cool 👍

I had missing items, food was stone cold never order from here again

Time you just going up and up. Really poor service

I ordered Mountain Dew and 7 up , received only one can of Pepsi .?! Can someone explain?

Thought I’d use my NHS discount but this dude who looked liked the wannabe manager with his hands in the pocket all the time, all he did he was walk to and fro. There was a POS terminal right at the store but his claim was I will not be allowed to use NHS discount because it’s all self service. Awful service. The guy needs to work on his communication skills. Pictures attached.

Didn’t receive my drink, was part of meal & food cold!!!!

Delivered on time but took nearly an hour delivery in that time I could’ve ordered the food and collected it myself and saved the cost

They forgot to send the nacho cheese

Everyone has an excuse to be fooled once and if you are that person then yes please do order but your money will be wasted and your tastebuds left wanting.

Forgot some of my order , 2x churros

Service good but need to update some information: 1) for a first timer there needs to be information on the counter to inform the public that the only way to place an order is through the digital channels. If someone who was not very tech savy they would move on to another establishment that offers a face to face service. There was a male there who told me the only way to order was through the tablet, even then I needed his help to navigate the menu to pick something for my little one. Food was good and service with a smile, the establishment is within a host of other establishments and its busy and loud. Would I recommend, yes I would.

The delivery arrived over an hour late, the food was cold.

Food was not very tasty. Order was missing fries. Disappointed for how much it cost.

For the first time, this order was disappointing. Cold, soggy chips, in fact most of the food was cold. Disappointed

Absolute disgrace !! Order was accepted at 4pm , delivery time kept changing . Food arrived at 19:16 !!! So took over 3hrs . Food was ice cold and you can tell it had sat in Taco Bell for over 2hrs before it was picked up !! Questioning food safety !! When questioning the driver his response was the roads are busy ??!!! Avoid at all cost !!! Would have given zero stars if I could.

Full meal was missing, the “manager” seemed to get defensive when I told him it was his teams error for not placing the items in our delivery however he wanted to blame the just eat driver trying to say the driver stole it. If you can’t handle the fact your staff may make mistakes, you’re in the wrong job! Unprofessional, was a regular customer however will not be back

The time kept changing, when I finally got the food the whole order was freezing

Brilliant service, they had run out of nachos but called to make us aware and that they would replace with fries. Great food, great service. Will definitely order again.

Was 45 minutes late slap cold 🥶 second time give me refund and won't be ordering agine S.m Mepham

It was slap cold it should have been hot 🔥

Put tomatoes on one off the tacos when asked not to

Missing items food was stone cold

The loaded fries meat on the chips was pathetic, barely any

Terrible. Tasteless and cold. Do not order from here if you like food