Taco Bell in Bradford

I waited nearly 3 hours for my food to be delivered

Taco Bell staff are highly qualified and knowledgeable staffs

Absolutley wonderful food and staff were friendly definitely coming again

Ordered form there and they digit a whole taco in my order. And it was cold. I wouldn’t ever go there again

was great but if I have to not pick it could have been a little warmer by the time I got to the fries they was cold but otherwise yummy thanks

Do the job properly!! We just lost money!

the food came over 2 and a half hours and the quality of the food was not nice also the prtion sizes need to be bigger ajd the burrito was so cold i had to microwave it

Absolutely horrendous, food was stone cold took 2 and a half hours to turn up when its around a 15 min drive

ordered at half 2ish, came at 10 past 4.

just to clarify driver done his job spot on. But from taco bell side..ugh.. I've ordered food at 18:20, got the message that they took order 18:30 and food came 20:15, that's some kind of joke, if they don't want to take order before closing, then cancel the order, because of wait food came cold.

Enjoyed my burrito but wasn't happy with quality of soggy fries that were barely warm never mind hot. Not a happy customer. Never again.

Taco Bell workers have the second best customer service and all need a pay raise

Food arrived cold. Quesadilla was messily put together. Very lazily sliced and folded and crammed in to a wrapper then put into another bag not the usual packaging. Chips flat cold. Churros barely warm. Very disappointed in this order.

On 30/01/2025 i bought chips with sauce charged me £1.80. This is first time happend that chips quantity was too low. I did say it to staff that but the girl was so rude said no this is right quantity.. I never argued i had to.rush home. And took picture to show them that please listen to customer aswell as customer could be right sometimes. Here i have attached the photo where i can count chips in numbers. Hell disappointing

all the food is cold I paid over £40 for this order.

half of the order was missing.

i asked for my fries grande to be in separate pots as cheese sauce makes me feel a little unwell and it came with just basically cheese sauce there was the tiniest bit of meat and a tiny bit of sour cream so i’m not very happy with that i feel as if i’ve wasted my money as i won’t eat it now and i would like a refund for that item please

Been waiting for my food for ages just for it to come cold

the food was cold and the wait was too long and unacceptable.

food was cold. food missing Ingredients said was made.while we waited

The order didn’t come can I have my money back?

never was delivered and i want a refund

ordered at 11:45, food arrived nearly 3 hours later at 14:31

It was 3 hours late, I’d like a full refund. It came cold and squished.

Driver did not know if the code was last 4 digits of Oder number or phone number

It took over 2 hours for my order to arrive and it came calo cold!

food took a lot longer than when first ordered. and arrived cold.

Fast and consistent, with classic Tex-Mex favorites like tacos, burritos, and quesadillas. Churros are Must try dessert

I ordered a drink but it didn't come!

Food was cold and poor quality mostly because i waited 2h for it

totally wrong order. no way to speak to someone. joke

Food was flat cold and half of it was missing

Time kept changing and food arrived cold

we ordered a large drink on the macine and the lady just gave us cans, the manager came out and she just said their is more in a can then their is in a large pepsi. However we literally ordered a large drink and their was no sign she also gave us normal pepsi when we ordered cherry. The manager also said growing up something along the lines of a little means alot or something.

What is the meaning of this nonsense? I was starving and wanted a nice fat burrito but took a bite and realised they somehow stole half of my juicy meat I am devastated just because you're rushing doesn't mean you should treat a burrito like that especially my burrito

Food was freezing cold, order took over an hour an drinks were wrong.

Driver sat around for 20 minutes doing nothing

Absolutely disappointed in my time frame and delivery. All freezing cold. Nothing but the drinks are consumable. Ordered 2 hrs ago. What a disappointment

No matter how many times you ask you don’t get sauce for your taco, it’s needed

I'm choosing to give 1 Star for everything about Taco Bell. The food appeals to young people's taste buds. There is nothing original about the food they serve and it's far too expensive for what it is. The atmosphere is always just awful. Full of noisy people. How can one expect to digest the food they eat in this sort of environment. I never eat this sort of food myself. However, my children who are 11 and 15 really love it. I just get it as a take away every other month for them. Even then it's too much for me

The only bad thing was that it was cold but it was fine and when u pick large chips u dont even get that many

my order got delivered to the wrong house delivery man didn't even try to get into contact with me

Missing items and very cold. Disappointing

Halal Taco Bell. The food was surprisingly tasty, though they could do with way more meat in the taco’s.

This was by far the worst experience I’ve ever had with Taco Bell. My order arrived a ridiculous 30 minutes late, and when it finally showed up, the food was stone cold and soggy. It was like it had been sitting out for hours. Completely inedible! The tacos were limp, and the fries were disgusting. To top it off, no apology or explanation for the delay. Total waste of money and time. I wouldn’t recommend

Order kept getting putting back and back. Arrived flat cold

forget drinks and give one wrong drink. no letter in my wrap when I asked for it. and cold

The food never arrived delivered to somewhere else

how can you send 3 burrito with no rice this has happened every time I order from here absolutely horrendous

Sent all the wrong items and the food that did get delivered was cold and badly cooked. Not fresh at all.

Very poor customer service! COLD FOOD! AVOID

Missing 4 items one being a full box meal. And items we did receive they didn't listen to the instructions e.g remove tomatoes, remove sour cream, remove lettuce

Food is freezing cold waited an hour and half paid for large chips got about 10 Absolutly not worth the money disgusting

The experience I have had in your Broadway mall Bradford, the staff are so unfriendly, very rude disrespectful staff I have ever met in my life, the system they running here it’s awful, you ask them for anything or speak to them they want us to shout and talk to them from the kitchen they don’t come up to you, you ask them for anything we don’t have it, I had ordered my food from the machine and I called the lady & told her I ordered my food wrong can you please tell her to do it like this before even making it she said yes that’s fine, she came up to me again the manger Steph and asked me you want no cheese I said yes & I was allergic to it & then when she passed my order there was a blob of white sauce I said to her I didn’t order this the manger said you asked for this I said no I didn’t she had the audacity to laugh in my face and goes oh well your gonna have to take this, she asked me to take something that I didn’t even order I tried explaining that to her. The food standards are awful it’s not something you would serve to any customer I felt so sick, she is giving me sauces that I have an allergy to, the manger is so disrespectful and her behaviour to me was awful I will never be going back there again. Please look into this store there behaviour is unacceptable. I would rate this place 0

I ate in at Broadway after ordering the Burrito meal deal. Food is not served in a tray but a paper bag, which is meant for takeaways. No sugar free drinks available and they just hand a can over to you. Drinks are meant to be served in a cup with a straw. Meal is not that good and not value for money as its a small sized portion Not gonna bother with this place again.

good delivery time but meal was cold

The food was cold no cheese on the chips lettuce on taco when I said no it was disgraceful and won’t give me my money back will not be ordering again.

Terribly overpriced, wraps are tiny just full of lettuce, had to beg for sauces after spending £35 on not a lot, initially they refused said they don’t have any sauces then suddenly they had some after we finished half our meal drinks came after 10 mins. Just a real waste of money tacos were soggy chips were over seasoned and food was just generally not very nice and service sucked.

Ordered over £30 worth of food for most of it to be missing! & the quality of the food was poor my burrito was shocking! Paid for extra & didn’t come with any of it really disappointed

I am not happy at all the order was delivered very late, the food is very cold. I AM NOT HAPPY SERVICES LEVEL: MINUS -10

Always something missing from the order, every single time I’ve ordered they never put the full order in.. won’t be getting it from broadway taco again!! They can’t count!

Order was missing 7 layer burrito when I asked he said we are closed now call tommorow we will make you one I said iam hungry now though .anyways ubereats wasn't great either washed their hands off by refunding for burrito and that's it no person there only chatbot

The food never turned up and I’m still waiting for my refund..

There was no beef on nachos despite ordering and paying extra.

the taco shell was stale and i didn’t get my pepsi that i ordered

volcanic burrito lacked sauce and wasnt spicy, + small portion and plain to eat. beef was good but dry without sauce. it was basically beef and rice in a wrap.

Dreadful, thought we’d try this place for something different. Ordered 2 different types of chicken burrito one being 8 pound the other being 3 when they arrived they were both tiny (mini kfc wrap size) so don’t know how they can justify 8 pound for one of them, chips, tender chicken & dips, they’d ignored any notes put on the order and when it arrived it was all flat cold. Never again.

The food and delivery was great

I’ve received 2 cans of Pepsi and no food

They took 15 minutes for my order they literally just ignored my order until they felt like making my order. The chips didn't have the seasoning they usually have, no salt or anything, how they put the tacos together was atrocious. I paid extra for a large drink when they only have cans. I do not recommend as they do not care about their customers at all, go to kfc instead.

Waited two hours from ordering food for it to come and then it was missing items.

Food was 30 mins late. Was flat cold. Sent me wrong drinks. Don’t accept orders if you can’t get the food there hot

Half our order was missing, what we did get was appalling quality and stone cold.

I ordered 🐔 wrap..when I ordered at self ordered point...they give it straight way ...which is very cold & absolutely tastless ..lots of jalapeño no chicken...staff was very annoying..try to avoiding customer

Food was freezing cold all soggy and took ages to arrive

Was estimated for half past. Came at ten to. Also ordered Mountain Dew which cost extra and got a 7 up can

When the food arrived it was flat cold and damaged. Also it wasn’t in a box like it states. Just Eat should realise that they cannot deliver food cold to peoples houses. They need to provide every single driver with a hot bag to keep the food warm also when providing Things with rice in it it should be wrapped in silver foil to keep things very hot indeed. I would never order from here again. However, my driver was extremely polite pleasant and a wonderful person to speak to.

Run away from here I ordered large volcano burrito but I get it it was too small few rice in it ...for nearly 8 pounds

Called the restaurant due to missing items but they put the phone down x2. Something missing from every meal. No sauce on the wraps or no sauce delivered with the churros as stated in the description, hardly any filling in the tacos. Awful meal!

arrived bang on time. caramel sauce missing 4 burritos ordered really disappointing smallest amount of meat in them 4 small pieces of chicken in 1. nothing else no rice salad or cheese sauce.

Sent me the wrong order not happy

Having the new self service tills is useless. Staff are just stood around and if your wanting to pay cash, it would seem a huge effort.

Took forever to deliver and food was cold

They really need to employe staff that actually know customer service. The staff here have no manners what so ever and just make fun of there customers! Avoid!

The food quality was very poor I wouldn’t recommend going here 0/10. We ordered our drinks but then still asked us what drink we wanted? And then had the audacity to pull a CAN from under the desk. Unless you fancy rubbish food do not go here just go to the burger king beside it. Whilst eating our “tacos” all we did was stare at the Burger King and wish we got that instead. Portions very small couldn’t even feed a mouse. Felt like eating in a school diner. Overall i shan’t be going here ever again save your money

Just like a regular taco bell nothing special food is alright

Far too late don’t know what the problem was spoke to courier and said he was straight on the job in collecting and delivering so no idea if it was a problem with Taco Bell, the driver or just eat itself but 40 mins later than ETA is nowhere near good enough at all

order arrived completely cold and couldn't eat it

2.5hourse late and food missing

it took far too long for the food to be made it was nearly 1 hour and 15 mins from placing my order to been delivered and the crunchy taco was not good when arrived. This is not the 1st time I have had problems with this Taco bell restaurant and just ea. I will not be ordering from this restaurant on just eat

Delivery driver was very nice and joyful 😁

Missing 4 nacho cheese sauce that cost almost £6

Worst delivery I've ever had. Not only was it two and a half hours late but it was ice cold and missing items. You don't even have a option to cancel the order if it's late so I just had to sit and pray it came and some point this evening.

items missing but charged full amount

Sunday 11.30am the man serving us was very kind and patient with my eight year old daughter who wanted to order her own meal. Thank you

I got the wrong order the order was missing a crunchy taco that I paid for. I won't be ordering for this restaurant again

All of the food arrived cold, items were missing, some of the ingredients in the burrito and tacos were missing and more stingy than usual. Also, the bag wasn't sealed so the food could've had anything done to it en route and we'd never know. I know it's Taco Bell but come on? Surely there needs to be some level of standard.

How is it that every time Taco Bell gets it wrong?! I order 2 crunch wrap meals and a quesadilla and got 3 tacos in the bag with no sides. How is that okay as a customer service? Thank you to just eat for at least crediting part of my order. Do not trust Taco Bell Broadway, they are just bound to get it wrong!

The food was cold and soggy and mistakes were made in the order

I ordered some food and the assistant gave me the incorrect change. I said to her you have given me the incorrect change and she she gave me an odd look saying it’s only a few pennies. I said if you have a charity box I will put the change in there but you’re not taking it. To which she stomped off and eventually returned with the money. This is becoming common practice in a lot of fast food places in Bradford where they are overcharging assuming you’re not doing the maths in your head. Don’t fall for it. . Bottom line: if they are doing this then the establishment is stealing from you.