Super Bubble Station in Birmingham

To be very clear, I am reviewing the Leicester Square branch as they don't appear to have their own page. This place is absolutely awful. We walked in, said hello, requested our order and the woman at the till had the most disgusting attitude. Not once did she look at me from under her baseball cap, she barked the chosen waffle didn't have ice cream and despite me requesting vanilla, i found when receiving the order she didn't listen. I asked for a small waffle only to be barked at that they only have large. There was no please or thank you, and the till was slammed in temper. Once we got the order the ice cream was salted caramel. But my son, knowing I was agitated by her attitude decided it was likely best I didn't complain. When being barked at that the order was ready, they didn't even offer a spoon. Whilst sat eating, the woman in the baseball was constantly slamming around and the atmosphere was awful. As she got up to go behind the scenes she gave me the most disgusting look and slammed the door. If it wasn't for my 14 year old son waiting ages to try the waffle, I would have happily left it on the counter and left. We did in fact just get up and walk out. When we did walk out I realised it was only one flavour of ice cream uncovered so she clearly put through what she wanted to use it up as it was nearing the end of the day. I dont understand how someone can have so much attitude over what was a bog standard waffle. So whoever she was in the baseball cap, she is vile and should not be allowed to serve customers. We sure as hell won't go back and I really do hope she receives a wake up call soon. Never again.

Ordered: Classic Milk Tea in Black Tea with 2-3 sugars and Tapioca (Large Cup for £4.49): Ratings: 4 ⭐️ I was craving for a nice hot chocolate for my journey back home after spending a long weekend away. However due to Queen’s funeral on a Bank Holiday weekend; many shops and restaurants were closed. So I went browsing at BullRing for a quick fix and saw this really cool vibrant yellow place that does boba teas and waffles! I opted for Classic Milk Tea with Tapioca and I was hooked! A lovely customer service and quick service too!

Everyone hypes up bubble tea, so i thought I'd give it a go, but it's so expensive! I personally don't think the tapiaco adds anything, in fact, it made the tea taste a bit powdery after a while. Still, it does look pretty.

This is the place. As a bubble tea addict, this is my favourite spot in the centre (T4, Bubbleology, Bubble Ci-Tea, Happy Lemon). Granted there are a few I haven't tried such as Xing Fu Tang, ALS Gong Cha but Super Bubble Station is one of the more convenient places when you are driving. The staff are super friendly every single time - they are happy to talk you through the menu and if you have never ordered a bubble tea before then it is overwhelming. On my last visit, the staff member let me try the fruit bubble flavours before I committed. Prices are on a par with its competitors and the large size is very generous. my go-to order is a warm taro milk tea with lychee jelly, boba (tapioca) and a cream crown. The cream crown here is just delicious - I prefer it to Happy Lemon's cream crown as I prefer the taste and texture. They also have brown sugar tapioca as a standard. Keep it up, guys!

Bought a drink and a waffle (horribly overpriced), as I was eating I watched a rat run across the floor to behind a chair, myself and another customer were horrified thus told the owner who was more than blasé about the issue and quite rude. This was after I watched a horse fly land on the fruits and other various drinks items that were left wide open.

Fantastic selection of tea and waffles right in new street station upstairs. Very reasonably prised even compared to the real local style ones in Chinatown.

I will happily make the trip from Selly Oak to Grand Central station just to buy a bubble tea from here. Every time I've been I've tried something new and it never disappoints! Plus the staff are very friendly. Also the cup the drinks are served in is really cute :)

did a food swap and got one of those waffle things with malteasers and kitkat with vanilla ice cream it was fire

Wow!! What an experience... where to start! The staff are truly one of a kind - nicest people in brum!! The Waffles are crisp and even (to quote good king Wenceslas 😏) and the bubble tea is an explosion of fruity flavours, topped with mouth watering bubbles and funky fresh fruit pieces. The seating is limited, however the atmosphere is electric ⚡️ perfect for a fun filled family outing - well done lads! 👍 - sincerely Kazza,, p.s Luton airport would really benefit from your presence!

Friendly staff and very quick service 10/10, only been 3 times but it’s the best place I’ve been by far

I ordered a bubble waffle & a drink. The bubble waffle was really good & it was well presented , the drink had way too much boba in it, making it completely alienating. It advertises as Hong Kong street food, there is nothing Hong Kong about it at all. I find it way over priced.

This place really is awful, super, super expensive, the 'gelato' is just cheap ice cream with lots of ice crystal's, clearly poorly frozen. The miserable looking east asian owner was really rude to her only employee, a young sudanese woman who was giving 110% despite the poor quality ingredients available. The eggette was very small and we were given one scoop of 'gelato', I had one bite and realising how bad it was I asked for a refund but was only offered an additional scoop of said 'gelato'. Please avoid this place.

Every time I visit the grand central I have something from this shop. Love the snack, have tried almost all the different types they offer. But I love that one with the strawberry ice cream. The Oreo one and peanut butter one is also nice. The staff are also very friendly and they know their job well.

I first tried one of these in Chinatown London, that waffle was covered in sauce and had plenty of icecream inside . I was really disappointed with the one from here. The service was super slow I was the only customer there! The waffle snickers and kit kat contained a smudge of nutella inside, one scoop of ice cream with around 5 small pieces of chocolate that were placed on the scoop of ice cream. Not a lot for the price.

First time customer bought a kitkat and snickers bubble waffle and a cappuccino milk shake. Waffle was tasty and milkshake was good too. Very expensive for what it is if paying full price. Only a couple of stool chairs and small table to sit at when awaiting order. It takes a long time for them to prepare your food/drink but was told to sit and wait on the stool chair and the lady then brought it over to me. There was no queue when I got there at 17:15hrs. The stall is located near Debenhams and more or less opposite cafe Nero.

First time we been & it’s was really nice, staff are helpful as not sure what to have, definitely recommend & we will go back 😄

Had seen these and had to have a try - wow even if you have the small they are huge. it does take time to get your order as they are made fresh & staff take great care with the presentation. Certainly worth a try...

Went today with a groupon. Great discount. Choice of 4 waffles with groupon. Milkshake wasn't very cold even though ice cteam in it but was tasty. Waffle was nice bit hard to eat with icecream melting eveeywhere. Could do with little plastic spoons. Lady working...

The shape of the waffle is very attractive and looks delicious however the waffles looks better than it tastes. I had the super berry flavour and it was quite nice and not too filling.