Sunny's kitchen in Fife

Received takeaway, unpacked and item missing. Called sunnys within minutes of delivery being received, they didn't believe me item were missing so wouldn't send them out. Rude on phone when I called advising items missing.

Ordered food and given collection time. On getting it home we found the meal to be cold. Called shop immediately. The young girl who answered went to whoever is in charge to say. Could hear them denying this. The offer of replacing the meal was confusing as I was unclear if I was to return my meal which was already plated. I asked if we could have a voucher or some money off but was told he wasn't prepared to do that because it could be heated up. I wasn't looking for a full refund a few pound off next order would have been nice. I have used this takeaway fir years but with this attitude said I wouldn't be back to which it was clear that the young girl was told fine and to hang up. Piss poor service and attitude. I get that on a Saturday folk are busy but what a fabulous way to loose business. Luckily Glenrothes has plenty more to choose from. You need to take a good look at your attitude.

Put an order through on just eat and called to double check the ETA. I said "just wanted to check you got the food requests and also queiry the delivery time" (as the order started off as 30-45 mins, then doubled to 60-90 mins) raised this concern to the extremely rude woman on the phone to which she replied "I don't have time for this conversation, I'm swamped off my feet". I then replied "I don't appreciate that although I understand you are busy". She then said "I have a customer stood right in front of me I don't have time for this".... SORT YOUR STAFF OUT AND THEIR ATTITUDE! for this reason I will never been ordering from you again! Thanks to the "Karen" who answers your calls!

food was too greasy to eat so went in the bin

The food was absolutely delicious and the portions were bigger than I expected. We will definitely be ordering from here again!

Great food, delivery driver was really polite aswell 👍

Bad time keeping skills or knowing the number of the door excuses aren’t good enough when it’s late

Quickest delivery we have had from any delivery restaurant! Was 10:10 food as well, best chinese in town by far.

I ordered the salt and pepper munchie box with bbq sauce and I received the sauce it wasn’t even half full I’ve took picture of this sauce

Good portion sizes, 10 chicken balls unlike 9 from most takeaways. Spring rolls are basically just full of bean sprouts and huge so won’t be ordering them again

Best chinese takeaway I've ever had.

Very good will definitely order again

chicken satay skewers chicken seemed really chewy

Food was good will definitely be ordering again 👍

Poor quality food. Spring rolls deep fried in batter and not filo pastry?? Disgusting. So disgusting I haven’t even tried the beef in black bean sauce because it looks completely insipid in colour. I will NEVER order from here again!!

Batter on chicken balls very soft chicken was starting to rubberise chips could of been cooked a little longer dilelivery time does not mach the order to the point I had to call them after an hour

5 star Beautiful food as always!

Always look forward to my meal from there,it's delicious!

Great quality Chinese takeaway 5*

The food came cold, and nearly two hours late.

I ordered lemon chicken and got lemon duck. I'm not a fan of duck so just are thr rice and sauce. ribs were nice though

satisfied customer here very good 👍

First time ordering and we will order again. Food arrived promptly and wash hot. Very good value, thanks.

Outstanding once again! Everything toasting hot and everything that was supposed to be crispy in box was perfectly crisp. No sogginess at all. King prawns once again were cooked perfectly. 10/10 Thank you!

the chicken in the satay was like gelatin. chicken balls were very soggy and clearly frozen chicken. all sauces were far too sweet! even the sweet and sour with is obviously meant to be sweet tasted like pure syrup and very artificial. chips were the only good part. first and last order

Food arrived early, nice and hot, was delivered with a smile and tasted amazing. 100% my local now!

Absolutely delicious. Fast delivery, piping hot food and a cheerful delivery driver. Really good to see a decent quantity of chilli used in a spicy lar chee dish. Will definitely be back, thanks.

Tried a few Chinese takeaways in Glenrothes and they were all a bit meh 😕. Tried Sunny's tonight and got to say that it was one of the best I've had in a long time. Really hot, tasty, massive chunks of meat and vegetables with a really good sauce and rice was fresh and well cooked. Just found my go to Chinese in Glenrothes so will definitely be back.

Love getting food from here, they're always fast which means the food isnt just tasty, but still hot and fresh

Had before and was good but this meal was awful had beef curry and the beef was that slimy beef boke,,chips were undercooked too 😭😭

Food was tasteless and foovyounf was just full of onion's thin noodles tasted old

Am not one to complain, been going here for years, always been happy, but tonight phoned to say about my meal not what I ordered, reply was come back down for a replacement, ‘we will only charge £3.50!!!!!! Really!!!!!!! So so disappointing

brilliant food ...best Chinese in Glenrothes

Really good and was so quick on delivery, thank you!

Order from here regularly, the food is great! Salt and Pepper wings hands down the best I've tried yet and I've tried a lot of places up and down Scotland! Mixed house curry is really good! You actually get more than 1 prawn in it too unlike most other places! Would highly recommend here, Deliveries even on weekends are really quick too.

first time ordering from here. food was hot and on time. food was very tasty. Will order again

the spring rolls were swimming in oil and had a weird taste the chopped suey was tastless it was a very disappointing meal and was not worth the money paid

Poor experience, Google says they don’t close until 11 but at 10pm they decide to switch off Just Eat and ignore the phones.

Food was amazing. Fantastic value for money. Wasn't too keen on the black bean but that was just my preference, everything else was great.

First time trying in years after hearing they have new owners (last owners weren’t great) food was decent, only complaint was the meat in the special curry wasn’t the best. Salt and pepper ribs were brilliant.

Food was cooler than expected when it arrived, although still enjoyable. Prompt delivery with lots of choices

The Sweet & Sour box is top class Excellent delivery and food!

Sadly the salt&pepper munchie box was over salted making a lot of the food unbearable to eat

Absolutely delicious. Hit the spot 👍

Great food. Very fast delivery.

The quality of the chicken was spot on. Best Iv had from a Chinese carry out in a long time

food is cold and stale. sauce is spilt out sweet n sour chicken and all over bag.

Food stone cold (not surprising as it was 45 mins with the driver). I’ll just cut my losses next time and choose a better restaurant!

Took 1.1/2 hours from order to delivery

Off the scale amazing since reopening!

Order arrived early and was great. Definitely one of the best takeaways we’ve had. Will be ordering again!

Avoid like the plague. First time trying this- never again. Service was polite, but the food was absolutely vile. Garlic, chilli, honey beef - literally a bowl of oily, yellow, liquid sweetener- so disgusting sweet it literally stuck to our teeth- we felt ill after a couple of mouthfuls. Salt and pepper special box- like rock hard burned toe-nails.

Salt & pepper box amazing highly recommend The mini spring rolls are awesome

New owners and they are lovely ordered garlic chilli shredded chicken and it was absolutely delicious 🤤 the chicken is so tender and chips and curry sauce amazing too!! Give it a try honestly won’t be disappointed 😊

The shop under new management, the food and the services are brilliant!!!

Excellent munchy box. Was really good 😋

Delivery time was brilliant. However, on previous 2 orders I asked for no peas and extra mushrooms (extra cost) and on both occasions received chicken curry with peas and no mushrooms. I get they're busy, but pointless giving me the option if they aren't going to read the order properly (and charge me extra for the courtesy).

I ordered satay sauce as a side. Since when was satay sauce pale green in colour and tastes like the satay spices have not been put in the sauce?? I had poured this strange tasteless gunk over my meal and it has basically ruined the meal!! That’s me finished with your restaurant, the food is expensive enough to expect something that tastes like what I’ve ordered. NOT RECOMMENDED!

Food was amazing. Fresh and delicious. Still hot when delivered 5***** from me 👍

Food was delicious. Although they forgot to deliver our chicken fried rice…..called them up and had 1 at the door within 20 minutes. Always tasty!

Ordered food online for collection before the shop opened and received a message 10 mins later saying that it was ready! Ordered a salt and chilli munch box, Collected it and very disappointed as was inedible, chicken rubber wings obviously reheated. Dry ribs and peices of I think popcorn chicken were solid and dry. I would have rather waited for FRESH food than the garbage I received! Will find another Chinese as this place has seriously gone down. Thumbs down from me.

Beef has a strange taste, almost a burnt stale taste. Probably will not order from again.

First time ordering from here and was really impressed. I had the Szechuan beef and it was delicious and very reasonably priced as well. Delivered very promptly for a Saturday night and driver was really friendly. Can’t recommend enough

disappointed. this is usually my go to chinese but tonight we’ve had a pretty bad experience. after an hour of the order not showing, i called the shop to be told the delivery driver most likely just ‘went home with the food for themselves’, was then offered to have the meal cooked and delivered again but after waiting another hour and a half, we’ve had nothing show up and the shop’s closed for the night. horrible service

Lady went above and beyond after delivery driver done a runner.

Good quality, food hot and delivered within time set.

Perfect made how my daughter loves it !! Thanks 😊

Food got delivered was soggy and cold the sweet and sour Hong-Kong style was rank bland and tasted funny.... maybe I should come up and show use how to cook LOL

Waited 2 hours for food that arrived cold. Wont be ordering again!

Sweet and sour very dry… disappointing

I never received the juice I ordered/paid for with my order

Delivery was prompt Unfortunately the food wasn’t great or cheap it was tasteless just wouldn’t order again on food quality but delivery was prompt probs because of the tasteless food wouldn’t order again only did because was a Tuesday and not many Chinese restaurants open

Food was late, cold, not acceptable!!!

Normally absolutely amazing, but a mistake today meant the food was 30 minutes late and incorrect. Will still come back as the food is good but today’s service was definitely a let down.

Food was good and hot but was 20mins later than the 2nd latest deliverly time given. Restaurant didnt update delivery time via just eat, so when the delivery time on just eat came, it said 'enjoy your food' but it still hadmt been delivered. More communication would help, plus before ordering it said delivery 40 to 55 mins, soon as order is placed it says 1hr 30mins to 1hr 50mins. Order was placed at 7.45 and delivered at 9:55.

Another excellent meal from Sunny's 😊

Want refunded for prawn crackers I never received, also asked for no peas in my curry...had to sit and pick them all out.

Really wanted to enjoy this as they did Mongolian beef but fat dripping sides, a satay sauce that tasted like nothing but white sugar and no fried rice as ordered! To be fair to them, they sent back a driver with rice but I sent him away with rice and inedibles. Lesson learnt and won't be back

Food arrived on time and was lovely and hot. Hot sour soup was yummy but the shredded chicken in satay sauce wasn’t my favourite. I found the sauce a bit too thick and didn’t have much flavour or spice, was a bit bland. Everything else I have tried has always been good.

Get so much chicken fried rice😍

Hot and fresh and delicious food 😋

Excellent takeaway. Food hot and packed well. Delivery guy very polite and courteous.

Delivery was 30 mins late, also food was cold, had to eat in up in microwave, could make it clearer that the chips are not included with meal

All food arrived and was cooked well and tasted delicious. Even arrived early

Waited over 2 hours for freezing cold food & a missing curry sauce, the pancake rolls alone were soggy, freezing and inedible. phoned during the waiting time and was spoken to by some kid over the phone with a bad attitude. Will never be ordering from here again.

Ordered at 430 and took 2 hours for delivery

STILL HASNT ARRIVED ITS BEEN 2 hrs and no one is answering the phone

hour nd a half late was rubbish

Food great as always. Ordered at 6pm, delivery approx 730pm, arrived shortly after 8pm

Really disappointed. Have always ordered my Chinese from Here and had no problems, trying to phone re update for my order which has not been delivered over an hour late & phone is hanging up and ringing out. I understand it’s busy as it’s Christmas Eve but a text to say will be late would be good.

Food was really good but ordering food at 5pm and receiving it at 8.20 is an absolute joke. Phoned up to be told would be with us in 15mins. I understand its Christmas eve but a phone call or an update would of helped. I've got 2 boys who have been absolute starving. Ruined a nice Xmas eve

Excellent take away. Prompt delivery. Would recommend

Ordered 5:40, expected delivery 7-7:30. Ended up getting it at 8:45. Ridiculous time for delivering. No money back either due to bad weather. Lot of rubbish.

I’ve ordered from here now for ages and the food has always been great never had issues but the last 3 times I’ve either received the wrong item or chicken was fully overcooked literally black and now chicken is uncooked.

Food was disgusting. No idea what sauce that was meant to be, but wasn't peking that's for sure! It was like they had poured sugar over the beef! Not edible at all. Meat was full of fat and gristle and beansprouts were off! Won't risk ordering from here again.

Ordered at 7:15 was given delivery time between 9:05 and 9:25pm, phoned up at 9:30pm to ask about the food as 2+ hours is excessive to be told its with the driver and be there in 5/10 minutes, 35minutes later it was delivered and delivery driver told me he picked it up just 5 minutes ago and it was still hot so they lied on the phone, chips were uncooked and chicken was poor, will not be back.

Ordered delivery for 9.45 - arrived nearly 3 hours early. Phoned restaueant to complain and was told they deliver as soon as they can, ie you cannot pre-order. the website says nothing about this

Really disappointed with the food, the chips were awful, the rice tasted of fish and the sweet and sour sauce just tasted wrong! I have always rated Sunny’s as excellent but lately you have let me down the last few orders

My food was 3 hours late and cold when it arrived. I orded at 6:10 it arrived at 21:05 And also Sunny's kitchen never answered the phone when I phoned to find out where my meal was

Never again! 2hrs 45 minutes for delivery and food was very poor.