Sultan Lounge in Birmingham

The best food and drinks of Mohamed and moein 🫶🏼

Amazing staff and quiet atmosphere. Every time i go here Mohammed makes me 10/10 shisha flavours, would recommend on asking him when ordering your shisha.

Best shisha lounge in the area for sure. I've been a regular for many years now. Food, drinks and shisha are all faultless. Whatever you decide to choose I would recommend trying some of the many different desserts available especially the Pistachio Bul Bul. A special shout out to Muhammad, always goes the extra mile, always a smile on his face and makes a very decent shisha.

The best cafe in Birmingham. The food was amazing and the customer service was great, especially Madam Jamila ❤️❤️ Thank you to all the restaurant staff

The place is wonderful. Shisha is great. Customer service is the best, specially Naghmeh. Highly recommended.

It is very rare to find such relaxing independence place. The ambience is cosy, food very cheap and delicious, service on high level everytime I am visiting. I do recommend this place, all my friends I took with me loved it as well.

Outstanding Service by Nagma at Sultan Lounge I had a fantastic experience at Sultan Lounge, thanks to Nagma. She was incredibly welcoming, knowledgeable, and attentive without being intrusive. Her recommendations were spot on, and she handled everything smoothly, even during busy times. Nagma’s exceptional service truly enhanced my visit. Highly recommend asking for her!

No concept of customer service. Rude and aggressive. No idea why! The place is really nice inside but the quality of food is poor. Cold chicken, not properly cooked and can’t seem to take any criticism whatsoever.

My girlfriend and I come regularly and like to order some of their tea and shisha and occasionally some food as well. Staff are very friendly and helpful. The atmosphere is very relaxed and social. Food never disappoints. Highly recommend their kunafa 🙏

We come multiple times a week, always get at least a shisha and some tea but like to try food whenever it takes our fancy. We’ve ordered a variety of mains and desserts at this point and nothing ever disappoints. Their kunafa is decadent 🫶🏻 Lovely staff who always have time for us even when we’re being awkward 😂 always kind of worried as a white guy in a diverse space about whether or not I would feel awkward but they treat me no different than anyone else. Lovely to be in this kind of environment again, having grown up with Turkish family and having similar experiences in Antalya growing up.

Best place, service top notch staff is welcoming and friendly their food is too good. Must try pistachio bulbul, shawarma rice , custard also they serve fresh fruit juices which are literally fresh and refreshing.

First time I've been here in a few years. Not sure whether it has changed hands in that time but service was great and I was in early, so had the place to myself.

We are here now. Amazing people, I dont know where people find these negative comments. Dont believe in the comments and see for your self, haters!!! Keep up the good work guys❤️

Had a lovely meal here today. There is a large lounge area in the gardens, spacious parking area for patrons. The decor is so pretty inside and outside. The staff were very friendly and helpful. There was a lot of indoor seating and outdoor seating, booths and couches. I’m a very big fan of the cushions! The food was delicious and well presented. The lady at the bar taking the orders and hosting was very helpful and welcoming throughout our visit. Thank you! Looking forward to coming again with more friends. ⭐️ ⭐️⭐️⭐️⭐️

This place really is a hidden gem! I live really local and for the life of me I have no idea why I’ve not been here sooner. It’s quite well hidden and from the outside you’re not quite sure what it is, but oh my God, the food is amazing and really reasonably priced. It has an absolutely amazing ambience inside and is going to be my new go to place! It’s definitely worth a visit and anybody but rates at less than five stars is an idiot!

beautiful place lovely staff. Nagma is the queen of the place she is fantastic and bubbly and sweet. she makes the place lively :)

Good place to go for sheesha and late night food if you like middle eastern food. Totally a value for money place

The best place ever . very good food very nice and good service

Sisha cheap and best staff very frendly ı go there every they every they even owners very velcomeing food is good you will be very comftable

Nice outdoor environment , good smoke

The best Sheesha lounge in Birmingham. Sheesha is top notch with great prices, food is fresh and great tasting, and staff are very nice and professional. The atmosphere is very decent, relaxing, hospitable, polite, no anti-social behaviour, everyone is nice. I highly recommend it.

I've been to this lounge few times now and I can say that this is one of the best Shisha place around Birmingham and price is reasonable too.

Fantastic service, has a homely feel to it and the food is great. Their Cheese Burrrgii is Tasty, AllahummaBarik

Beautiful hidden gem, the staff are so lovely and welcoming everyone is friendly. Feels like home🥰 Shisha is fantastic variety of flavours, on the go coal changes. Food is Delicious breakfast/Lunch/Dinner is made fresh. Huge variety from pizza/pasta's to lamb shank. Everything is Halal. I personally love the shakshuka it's a must have. Variety of drinks available including fresh fruit juices and smoothies. Really nice and quiet. I would 100% Recommend this place. 👌👌👌

I recently visited this restaurant and I have to express my disappointment with the overall experience. The cleanliness of the dishes left much to be desired, and the kunafah I ordered was a far cry from what was advertised. Not only did it look completely different from the picture on the menu or Google, but the taste was also very disappointing. What truly shocked me, however, was the discrepancy in pricing for the Iranian tea. On the menu, it was clearly listed at 3 pounds, yet when the bill arrived, I was charged 6 pounds. When I inquired about the price difference, I was informed that it was because it was Iranian tea, yet there was no mention of any additional charge for Iranian tea on the menu. This lack of transparency in pricing is unacceptable and reflects poorly on the professionalism of your establishment.

Excellent service, delicious food.Must try with family.

Perfect place for Amazing food, and sisha loved it

Love the place, I go there whenever I can. The food is absolutely amazing and the staff are super friendly, would love it if some music was played to make the atmosphere better.

Amazing food and great service by Jameela!!! 🤍✨

Sultans is like my home. Hospitality is on point, everyone is friendly. Also being a huge foodie, the food of the menu is delicious, my go to is the chicken shawarma on a plate but spicy. Chefs are very accommodating. Plus the spontaneous home cooked dishes from Ozzy are amazing. Her curries and bakes. My food from earlier this evening, keema pasta bake and hot brownies and custard. All homemade by Ozzy! You will not be disappointed . Food and shisha is on point!!!

Great venue which really caters to your individual needs.i attended a ladies night that was brilliant with a great finger buffet, well priced sheesha and lovely, welcoming staff. Traditional place with values to match!

Love the ladies night they organise every month

Lovely people, always polite and accommodative.

I have been attending Sultan on and off for a while now. My office for my previous job was just down the road so I'd attend 3 to 4 times a week, now it's less frequent but Sultan is my go to spot. High quality shisha, excellent customer service, with the staff being kind enough to remember by usual order (pomegranate peach raspberry shisha + Rubicon passion) and prepare it before I have even made the order. Jabar is a great guy as are the rest of the team who have been so welcoming. Not to bring a negative, but I have read some confusing reviews about how this place treats black people differently, but as a black person myself I have had nothing but respect, consideration and warm welcoming from the team at Sultan - and urge people who have not attended themselves to not be swayed by those bitter reviews. It is an excellent place for ALL people no matter your background, and you will see that to be the case when you come.

For are not tasty.was very cold inside.service was all right.

Absolutely beautiful place! Cant find anywhere like this, i travelled over 100 miles to come here and was told i need membership but they was so polite they let me and my wife in, jamila was so so so nice Cant wait to come back.

Food is good espically lamb chuncks,beef burger,wellcoming from Jabbar and jamal very politely,moen and mohammed have a good services for shisha and charcoal,jamella like my mother and also made a good kurdish and black ment tea with nice politely smile, in the nd the secearuty very gentleman and polite ,I hope good future for whole staff members , the best shisha in Brums when I arrived in this country I felt like home🥰💞.

مكان جميل وهادئ لتجمع الاصدقاء وشرب المشروبات الساخنة والحلويات العربية

Best service. Nice environment. Jamila is the best

JAMILA your lamb shank recommendation was amazing!! Thank you to the staff at Sultan for being so lovely and hospitable, everything is amazing

I had my engagement party at their lounge which was a small affair. The room was very well decorated and they did everything to my liking including cake, food and tea. They also used a smoke bubble machine for the first time which was very cool! I would recommend for small parties as the room is very well set for entertainment.

Best mango milkshake done by Jamila, make sure to order it!

Best pwrsian testaurant in Birmingham. Ozzy is fantastic and her food is super. We had a brilliant dinner. Highly recommend !

Very welcoming staff and calm atmosphere. Ordered Sheesh Tauq, Rotisserie Chicken, and Fish. They served additional humus and 2 sides on the house. Nice place tojave late night dinner.

Food was good, service was great. Place was relaxed and comfortable too

Love the food and people nice shisha

I went early morning. It was advertised to open at 10.30am but opened just after 11am. May need to update hours on google. The shisha was very good, the staff behind the counter and in shisha cafe were kind, attentive and helpful. A real good experience. Really enjoy visiting when in Birmingham

Best shisha and service in brum!! 👌

Absolutely amazing. Good service, good food. VERY reasonably priced too.

Excellent experience. This has become my new go to place with my girlfriend. Friendly staff and amazing food.

Everything in this menu is so tasty. I've tried everything from the lunch menu. First time breakfast in here and it's definitely good value for money. I adore the food in here.

Bad food Shisha not made properly and staff arrogant .will definitely not visit again

If you want peace AVOID AVOID this place I thought I had found a place I could frequently go to and call my local spot. However after having been here a few times I can tell that this place is RACIST and the male staff are very RUDE and have no manners and no customer service skills! The only nice person is the auntie at the till ! The staff are hostile and will come clear your table without even asking if your finished - this happened so many times and I ignored but the final straw was: When we had one of the male staff following us around after a misunderstanding of where we can be seated shouting at us saying “you can leave this place if your not happy” aggressively ! All because we asked if we could sit in their VIP area because we had no idea it was a VIP area that was for paying members only. This man FOLLOWED us all the way back to the till still speaking so loudly telling us we can take our business elsewhere - and as two women we felt harassed and intimidated. Once we got back to the till he said something in his language and the man at the till joined in and didn’t even ask what happened and if everything is ok. Honestly I will never forget this day it felt so horrible and I cant believe the unprofessionalism and their reaction and harassment to such a small misunderstanding !

Me and my family had a lovely evening celebrating our daughter’s birthday, food was amazing and service was 1st class. Thank you Ozzy and Jabar

Great location to relax. Fantastic service from every member of staff, literally. Will strongly recommend a visit.

The owner doesn’t know how to communicate with customers.

I have been visiting this place for the last three weeks and cannot find a single issue to complain about. The staff are super friendly, the service is seamless, and the price is fair. I highly recommend this place. PS: they know how to make a proper shishah

Perfect atmosphere as well as very welcoming staff not to mention perfectly affordable prices combined with good quality food

Love this lounge - they do a shisha to your individual preference, it’s ideal to sit outside in a covered outside area in summer as it doesn’t get too smokey, the staff are changing coals quite often so the shisha lasts for a long time. Tasty and decently priced food too. Definitely recommend!

Flipping hell!!! Me and my friends accidentally fell here after googling nice food and lounge. We were starving as we drove from Rotherham to eat and chill in Birmingham, the place we wanted to eat was out of food and we came here. When we looked at the outside sitting area and atmosphere we got really excited, we ordered food and a quick starter, to be fair the sitting area was quite nice and staff were nice too but everything fell apart when the starter arrived 😖 frozen food were warmed up and the taste was awful, we thought no problem the main course will be delicious but honestly I have never tasted anything so tasteless in my life, after the food we ordered shisha and goodness me apart from the first couple of drags it was like smoking coal and it was burning throat, very disappointing, what a shame for such a nice place

Nice place ,price,service,carpark free,you can feel relax and enjoy time. Keep going

Got shisha and food while I sat and did some work. Atmosphere was good, however I was sat next to a group playing dominoes and I asked to move. The staff were accommodating and fulfilled my request. Shisha was good and so was food.

Genuinely, this establishment ranks among the most exceptional lounges in existence. The culinary offerings tantalize the palate with their exquisite flavors and unrivaled freshness, culminating in a gastronomic experience unparalleled in recent memory. Furthermore, the shisha distinguishes itself by its rich, smoky essence and enduring duration, elevating it above its contemporaries. The service provided is nothing short of remarkable, and the ambiance contributes to an undeniably unforgettable experience. It is highly recommended to visit this lounge for a truly remarkable atmospheric experience.

Great food and service. Has a very homely atmosphere and staff are amazing!

Great ambiance and lovely staff specially Jamila, a friendly and helpful person. Will definitely visit again!

Great experience and Lovely atmosphere and friendly staff especially JAMILEE. Will definitely be coming back

Their Shisha (Hookah) is too good. Al Fakhar flavors are better. Apple Mint Grapes, Peach and Water melon are good. Their tea is fine. Ambiance indoor and outdoor both are beautiful.

The food and shisha here ate both on point 💯 This lounge has a very homely and comfy environment. The staff are so friendly and will always accommodate you on orders. The food is definitely one reason I come back here, especially the breakfast!

Lovely and polite staff, the prices are very reasonable and great service. if you are a regular customer they will offer you services on the house too. strongly recommended

Tried it out and wasn't disappointed, service was good, food was tasty, the portions were very giving, shisha hit the spot, scenery is nice, up and down. Defo will visit again when I'm down.

Excellent shisha with superb service from the staff. Will definitely come again.

Nice place to have shisha as they have a nice shisha garden like to smoking outside.

Nice place and good food, with amazing mint tea, you can watch football game their also

Beautiful atomsphere, feels like another country when you step inside

Muhammad is very nice person who's work here. Thanks brother for ur service

First visit was group and it was okay . Second visit was myself. No greeting no one take the order . Then some people came near me so someone came and then I gave my order . He asked me is it your first time I told him yes. He asked me to order Inside. Felt offended but I passed it . Inside I ordered and paid and it when I mentioned it wasn't my first time but I don't think it makes any difference The guy on the cashier Instead of apologizing and explain the reason , he insisted that he didn't see me befoe as if he is policemen or security. I couldn't take it anymore and cancel my order and left . Didn't feel respected. Related to color or not I am not sure . Maybe the Owner of the place don't want any more new customer. Otherwise they will treat the new customer better .

Very bad service and agressive staff they allow them self to kick you out of the place and it could reach actual fighting. not friendly & not recommended for seeing games in their either no rating needed Kindly check How’s the place owner respond to the client bad experience here under! and u will find it as a repeatative attuide with others reviews! even saying lies as i requested politely 2 times saying excuse me to get their attention then i raised my voice to get them hear me! he came quickly ask me where u from as a racist ! then its not allowed in england u can do that in your country and go out! thats the true story! you should learn your self first and your staff how to run a business and build a proper clients !

Excellent service, food and shisha prices are reasonable and accessible to everyone.

Stumbled into Sultan by accident, having taken the wrong road off Fiveways. However, the food was very reasonable, despite being priced at the budget end of the spectrum. Menu with pictures of the food is usually a bad sign, but it actually was ok. The tabbouleh salad was fine and the spiced baked sea bass super. They even let me use their wi-fi, which was appreciated. For those who want alcoholic drinks they aren't available. Happy to return.

I made the mistake of bringing my family here, never again. The service was atrocious and when the food finally arrived, I was shocked at the size of the portion. The kebabs were frozen packet kebabs , the wings were dry and flavourless the pasta was also a ready meal. I feel completely ripped off!! Do not go here unless you want shisha.

شيشه واكل ممتاز الجو صديق لدول الخليج ( 🇸🇦🇶🇦🇦🇪🇴🇲🇰🇼🇧🇭)

Great shisha , great atmosphere, friendly staff

Lovely food fabulous staff friendly kind help service will be a returning customer definitely thanks to Oz and all the staff

Great food and excellent service defo be going again x

Amazing people great food and shesha.

Ordered lunch for 15 people. Great service and price. amazing food fully recommend

Very welcoming and respectful staff, making sure to attend to any of you requests. It is not just a place for friends to hang out, it is family friendly too. I highly recommend you to go and experience it for yourself, you will not be disappointed.

The best restaurant, the best shisha taste, excellent service, and the staff are very friendly

Not my cup of tea went with freinds but if your looking for a quite night with a close freind or girlfriend and you smoke then this is down your street

My regular place to come for good food and Shisha with friends…Welldone boys! Will recommend these guys

Nice place with friendly staff. (No alcohol).

Nice cozy place with friendly staff

Fantastic place great atmosphere! Great food! Deffo will be back!

Absolutely disgusting the shisha was awful and we ordered the blue mock tails the WORST drinks I’ve ever had in my life way too much LIME got sick there and came home ended up vomiting for 20 minutes and an extremely bad headache will never go there again!!!! Horrendous

I'm going there almost everyday now. Thank you for your delicious food and friendly service. You can see me around with different friends and they are all loving it. For me it's like bringing the Mediterranean atmosphere to the city centre.

nice place and enjoy lunch price is reasonable

Nice place like home coffee places

Best place ever , sweets and turkish coffee at its best 🤩 live the people there are so friendly and welcoming used to have shisha there before Covid (picture is old)it was the best in birminhjam , hopefully soon we could have it again 🥰

Best place in Birmingham and best staff gentleman owner respect at all sultan lounge

Nice place got a lot of food for decent money. The fries were on point too.