Subway in Birmingham

Great driver and came early for quality food 10/10!!

Great driver and great time was early :) 10/10

Best subway in the area by a country mile! The staff are really nice and nothing is too much for them. Things that might seem small like changing gloves between veg and meat and going to get fresh ingredients without being asked. This subway is also one of the only subways that accept your rewards like free meal upgrade and a free cookie or 50% off a foot long. The only subway I will use from now on and would recommend to anyone, especially if you have unfortunately been having to deal with the Aldridge store which in my experience has been appalling!

The food was great, however the bread wasn’t quite right. I ordered two subs with different salad and sauce and the breads were on wrong sub. Apart from that it was great

Genuinely really nice people and always go above and beyond. Definitely would recommend!!

I didn’t catch the workers name but I went in 22nd july at around 1ish he was very friendly and kind. My food was lovely as usual.

footlong slice - room temperature footlong rotisserie chicken toasted sub - cold everuthing sitting on top of 2 ice cold bottles of coke zero and a tub of ice cream only the lat 2 items should have been cold eh.

cookie was very sickly and dry.

My order was not delivered. Map showed he was up the road for over an hr we walked up and no sign of him, restaurant stated he collected an hr before then states delivered !!! Being a diabetic and already injecting insulin this left me in a compromised state. Will not be using again!!

For the price of the wraps they should be bigger 🤦🏻‍♂️

The was item missing and they wouldn’t send out the missing items saying I had to go into the store to get them and there no way I’m going into store when I ordered for a reason

I ordered the cheese garlic bread and got a slightly warm piece of bread with cheese and no garlic in site. Also got sent the wrong drink. But the subway was ok

Nice but they didn’t toast the bun as requested

Bread was soggy and partner refused to eat it

Delivery was 40 mins later then time posted food was cold and missing sauce from order

Waited over an hour for my food for it to turn up cold and of poor quality!

deliveries completed wrong food waiting for full refund

Bread hard after cooking down due to delivery. Ruined experience.

Garlic slice was hard, and sub was squashed flat.

Very slow service it’s take half an hour for a sandwich ( delivery) 👎🏻👎🏻👎🏻 And they prefer the customer who’s inside the shop more than the delivery orders 👎🏻👎🏻👎🏻

long wait for delivery, driver explained 1 girl was working and it was busy, food was still hot when recived and couldnt fault the quality, thank you

Best subway around this side of Birmingham tbf. Always clean and tidy and good sandwich. Staff friendly and professional and always up for a chat

Food was freezing cold & the sandwich was not cut in half!

Sub was pretty squashed and didn’t look at all like the picture (guess I should have expected that really).

Never received my order. Store could not help. No idea what driver did with my order. I had to re-order as needed to eat as diabetic and my glucose levels dropped. Very disappointed. Not heard back from Just Eat yet regarding refund.

Great subway. Staff are excellent, especially Sudha. She’s so nice to deal with

The long wait almost upto like 25mins for a 6 inch subs tuna kahuna seems like the store was running on just one person handling customers on front counter and online service had like upto 5 people in front of me coudl hear yhem getting frustrated too ,he didn't change his gloves also when coming to the salad section from the meat area.The guys was polite don't get me wrong but we as customer don't have like 20 min to wait around a for a cold sandwich to be made .when we just can pick one up elsewhere .

Missing items again and forever having to submit refunds you need to do better its really frustrating

Not to busy good customer service

The sub was not toasted and waited 45 minutes

Ordered a BMT via the app, got chewy bread and meat toasted, but no cheese. Like blue-arsed flies, they just couldn't keep up with the online orders and customers. Unfortunately, a downward adjustment in demand will be coming soon. Never again.

Possibly the slowest subway I have ever ordered, when it arrived some of the subway ingredients were missing and it was stone cold (toasted with cheese)

Food was cold, wouldn't bother again. Very Dissatisfied

Driver was very polite and food was delicious

Gave me the wrong drink and crisps but sandwich was lovely

I work very local to this branch and go once every week or so. Recently all the staff have changed and no one seems to know what they're doing. Up until now it's been great but I always have my usual sandwich (creature of habit) the Subway Melt. Apparently now they are no longer doing this sandwich??? It's been on the menu for 20+ years. Ham, Turkey and Bacon. Simple! When they finally made it, the bread was stale, the lettuce was old and the rest of the veg in the window looked dreadful. I'm not sure if there has been a change of ownership but it has gone downhill very quickly.

Put pickles when I didn’t ask for them. Cheese bites were cold as soon as they arrived. Drink was warm. Only thing good is the delivery time.

Great delivery. Wedges slightly cold but it’s a cold day so not a problem

Excellent service and Delivery service was excellent 👏

I ordered my food at 1252. To be silvered at 2pm. It has showed up at 230 and it is stone cold

Why would you toast a ham salad .

All was okay, except 1 Marherita slice was missing from the order

Missed most of my salad Cumber and tomatoes

The site said it would be around 30 minutes. It arrived after about 50 minutes. Also got the order wrong.

Lovely and hot. Tasted delicious. Thank you.

On time but still came cold unfortunately nice though

I have ordered from here twice giving it the benefit of the dout, both times the order has been wrong. Recently was the worst. Ordered a BMT with cheese, lettuce, tomato and chipotle sauce. When I received the sub it was literally just the bread and the meat and nothing else, Uber refunded me £3 and classed that as resolved even though I receive less then 50% of my sub, will not be reccomending or going here again.

Lovely and hot. Subway at Beeches Walk is the best in Sutton Coldfield. Thank you.

This was epic. A fully loaded lunch. Amazing.

Yet again, there was a missing item!!!

Subway is usually consistent across all its stores but this one is awful. Tasting somehow not like a subway. Always cold too. Won’t be ordering again.

I didnt get my gherkins which is sad haha but everything else was perfect as always :)

Meatballs were missing and shop staff extremely unhelpful

I ordered through just eat, as it was 20 minute delivery. After 20 minutes, they changed the time again. After one hour I phoned them, they said that they had phoned me, which is not true. They then cancelled my order, as they could not fulfil it, very bad experience, will never order from them again

The delivery driver was so so rude when he entered the store. As I couldn’t answer the phone as I was with a customer and my food was stone cold

Sub was lovely but meatballs were stone cold

They are very stinger with the wedges if you order a large it’s got about 4 more wedges than a regular and is a whole pound extra not worth it at all. Even a regular there’s about 5 wedges in there

Friendly service however I hope this isn't a thing but my footlong was more like 10 inches and my 6 inch was more like 5 inches apart from that the sandwichs were fine.

Clean, fresh great food. Also having alot more free from on offer now to accommodate everyone

Wrong bread and toppings and asked for vegan ice cream but got diary

Footlong not cut in half and cheese was missing from both sandwiches.

The foot long tuna subway was horrible. No sauce, no extra cheese, inspite of me paying extra for cheese. Hardly any tuna, whole bunch of lettuce. Not enough sauce.

Sub was cold, no cheese on it, minimal lettuce and salad bits wrong on both subs

Food was very nice, filling, put the exact toppings on that I wanted with a nice smile, Thank you

I asked for toasted and cheese but this was missing, it doesn’t taste how I wanted.

The sandwiches weren't as requested. Many of the toppings we asked for were missing (salads and cheese). The subs weren't well toasted. If toppings weren't available, the restaurant should get in touch to ask if we still want it or want an amend. An expensive sandwich when it wasn't as wanted. Disappointing.

Waited a while for the food, and then the cold bottle of pop was placed on top of my sub which made it freezing cold. Won’t order again.

I wouldnt have expected there to be no TLC filling in my sandwich

Not happy at all ordered buffalo chicken which said on website it was available but when arrived it was no buffulo chicken on it was just plain tastless chicken very mushy not cooked enough not happy at all staff need so serious training really not happy id like a refund and money back for the one sub which was not want it said it was also staff should not be making put their own subs Very disapointed !!!!!

Food was delivered stone cold. Very unhappy

Usually the service is really good from here but on this occasion my order came incomplete and there’s no way I can give a review above a 2 star. I would strongly recommend the restaurant double-checks the order before sending it out.

Got my order perfect 👍 everything exactly how I like it

I ordered a turkey salad with double meat and I received a turkey and ham salad, so I had to remove the ham myself

They missed my extra pot of sauce off my order and I payed for double meat on my footlong and didn’t get it

Both orders were wrong, both orders should have been toasted, neither of them was, one order was completely wrong, it should have been an Italian BMT, instead we got sent ham and turkey, I have images of proof

I didn’t receive the right food

The man went to the wrong place on the centre and couldn’t follow directions while on the phone so my food arrived cold

Delivery time kept getting pushed back from original time given when placing the order

The orders were mixed up. t.l.c prder was a veggie patty. No tomatoes in salad. Tuna salad had chicken pieces

The staff at subway always get my order right and apologise on a napkin if the drink ive ordered has been substituted or anything! so nice and thoughtful hehe

not the correct things on the sub, wrong drink but food was ok.

Order was missing rainbow chocolate chip cookie

There was sweetcorn in one of the subs (which we didn’t ask for), both crisps were wrong and one of the drinks was wrong. Fine apart from that

Fresh food and friendly service

Unfortunately you missed the chipotle sauce on my sandwich :(

Food was delivered at the start of the delivery time window, piping hot and completely right 👍🏻

The food order was wrong, restaurant took no responsibility for the mistake and would not send out replacement food! The manager refused to speak with me on the phone and their words were, it says we’ve delivered the right things our end!

Food was ordered via JustEat 24 hours in advance and I visited the store in person to confirm the order, order was due for delivery at 1pm and actually arrived at 1.53pm

Lovely shop and staff but quite often cant park as people park their cars in front of shops so no spaces for customers. so you miss out.

Terrible. Ordered through Deliveroo make sure you check your bank statements as on my account I was charged £12.00, then on my receipt it said £18.65 and then on my bank I was charged £22.75!!! And if that doesn’t top it off my whole order was WRONG. Both subs were wrong. Items didn’t arrive and they threw in a drink I didn’t order!!! Wouldn’t answer the phone, luckily got a refund through Deliveroo!

Food was ok but stone cold as it took over an hour and a half to deliver 3 sandwiches. Dismal.

Subway isn’t toasted. Don’t want it . Waste of money

The food was good but neither sandwich in the order had any cheese (as ordered) and all of the extras I paid for were omitted.

Food was good and delivery was fast

said it was delivered and still haven't received my order

Driver never delivered the food, marked it as delivered regardless

Food was just warm. Missing seasoning and sauces

I tried to explain to the driver that I have put the wrong address into the order and he then refused to bring it to me and got rude and then took my food and hung up the phone, now I have to re order my food and would like a refund for the food that was not given to me

I asked for no sauce on my food and when it was deliverers there was mayo

I received the wrong items. I ordered Sweet Chilli Sunbites, which are vegan. I received Sweet Chilli Sensations, which contain milk. I couldn’t eat the crisps and wanted these refunded, but as they were part of a meal JustEat would not refund the crisps