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3.0

Based on 20 opinions finded in 1 websites

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Nº 204 in 263 in Crawley

Nº 5 of 11 Fast food in Crawley

Score
OpinionsNoteTripAdvisor203.0

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Franchise Owner was in behind the preparation and POS area and was coughing in to his hands . Some effort to turn away but no hand washing before then touching the POS that stage also do, the counter, the fridge to get his drink. Disgusting.

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Christian D . 2024-05-23

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Staff were very rude, talking in forgein language when I asked to speak to their manager. There manager SHANKAR was just as rude begged me to not leave bad review. I asked for a refund which he took money from my card instead of refunding when I questioned this he laughed. another memeber of the public questioned if I was ok due to how rude the staff were raising there voice at me & my sister

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Kelly F . 2023-09-27

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We have just been to subway for our business lunch round spending nearly £40, when we arrived the lady serving was miserable. Unfortunately she did not understand English either and got our orders muddled several times. There was only salad on show, everything else was away (including meats, cheese, sauces, etc). There was hardly anything available! The lady was not even able to explain what wasn’t available, we had to keep calling out examples of fillings to see if it was available or not. We asked what the deal was on the cookies and was told to check the board.

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Abby B . 2022-09-08

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We visited here last Sunday for lunch. The lady who served us was so polite and friendly. The food is always nice and the place is always kept clean. When we go, there is always somewhere to sit and eat in. I recommend this Subway.

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Mandy B . 2022-06-01

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Sadly when I visited this store there was one member of staff on duty and no other customers present apart from a delivery company person. . I couldn’t really understand the server and sadly despite repeating my order twice to them for an Italian BMT Meal deal but ended up being given a meatball marinara sub by itself I was not impressed as they said I asked for it ! I had to get to somewhere so sadly I couldn’t wait any longer and ended up having to take the one the server had made. Poor service from staff who seem to have very little understanding of English. It’s a shame as I like a good subway sub however I left feeling less than satisfied at this venue.

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Bikerboymitcb . 2022-01-17

MORE AT TripAdvisor

Delivered order missing two items and called the shop and the lady on the phone said "what do you want us to do about that" we said that we want are missing items delivered and waiting for some time, we called again and they hung the phone up on us and when they eventually answered the phone and said their manager don't answer phone calls and with them saying they will deliver the two items, we are now still waiting 3 hours later.. So I'm guessing the order isn't being delivered.Disgusting service.

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emilynN8193BT . 2020-10-29

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VEGGIE/VEGAN FRIENDLY - NOT AT ALL!!!!!Visited a few months ago following the vegan sub marketing campaign. With vegan written in the name, you'd think they'd honour and respect that dietary choice right?? Major wrong!!! Customer before me had a meat based sub, and with the same gloves, server went on to touch the salad based items. I tried to protest, but it was too late. I was understandably annoyed and this was for 2 reasons:1) as a Muslim, the food was immediately made null and void due to Pork based items contaminating the salad (this despite the manager of the franchise also Muslim, telling me that cross contamination doesn't occur - I mean seriously!?!? I SAW IT WITH MY OWN EYES!!2) I'm a veggie!! This incident spurred me on to look wider, and so went on a mission to see what happens in other stores. Unfortunately, it's the same process. I am looking to speak with Trading Standards as this truly is appalling. And what's worse, before actually observing what I did on that one occasion, it sickens me to think that I have had numerous Subs over the past few years, and assumed it was all ok, when cross contamination is clearly a regular practice. Don't be fooled with their new vegan meatball(less) Sub either; it'll be the same practice I can imagine!!In short my message is clear, DON'T EAT SUBWAY IF YOU'RE VEGGIE/VEGAN/MUSLIM/JEWISH/ANYONE ELSE (unless the store states Halal/Kosher on the door) - SUBWAY DON'T CARE IF YOU ARE. FROM MY RESEARCH ACROSS THE SOUTHEAST, THEY ARE FAR MORE INTERESTED IN MAKING PROFIT OVER 'OUR' DIETARY CHOICES!!SUBWAY, tell me I'm wrong!!

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Abid A . 2019-11-23

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Do not expect to get coffee with your meals as they clean the machine from 7pm. When questioned about having a coffee the staff were rude and apparently the machine takes one hour to clean.

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hthols . 2018-04-30

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Does exactly what it says on the tin. Nice subs decent prices. It is fairly clean and tidy inside the toilets could do with a clean dried toilet paper on the walls and hand dryer couldn't blow a fly away but otherwise no issues.

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M7492JXpaulh . 2017-09-17

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This subway is very dirty with unclean tables over flowing bins. The staff don't speak very good English and don't understand what you are saying to them. They put the wrong sauce on one sandwich which made it so my son could not it it.

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288simonp . 2016-10-09

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Vine aquí con los niños a tratar a mi hija quería uno de juguetes el 'Encontrar dory' con la paquete infantil. Por desgracia, resulta que habíamos "RUN" de juguetes - triste rostro. No importa, una galleta de chocolate le ayudará. Por desgracia, resulta que habíamos "RUN" de galletas con trocitos de chocolate. ¿una copa? "RUN" de niños Capri - Suns. Vienen en metro, este es las 5.30 de la tarde, es patético!!

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michaelrG2934KU . 2016-07-28

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Después de caminar al lado de las puertas de la cosechadora para el servicio no existía, era agradable para ser recibidos por el personal servicial en metro 2. Muy limpio y la comida es muy buena. Gracias al personal que incluso me recomienda comprar una bebida por sólo 1 p extra.

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danny2156 . 2016-07-10

MORE AT TripAdvisor

back again writing this review fuel up pay for fuel jump across and order your sandwich and drink pay and leave what more can you ask for clean staff quite good price affordable for a subway lol all in all not bad for fast food

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RichardFelstead2016 . 2016-05-14

MORE AT TripAdvisor

good place to get a cheap meal before or after the cinema or gym, as it is located near by on a pathway to car park and cinema and restaurants area, and gym...friendly staff,good deals as in all joints,little place to sit,glass walls, so you can see cars and people passing by

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izideanaksu . 2016-02-17

MORE AT TripAdvisor

I been there for the first time and i just live it. Never ate in subway and i just gain another place to eat in a hurry. Just need to try more flavour sandwich... recomended :)

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AnaG845 . 2015-09-08

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Very quick, friendly service. The food is always very fresh, and you get a great choice of fillings and sauces to customise your sub. My advice, go for the chicken breast sub with bacon, american cheese and subway southern sauce, and definately have it toasted

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eastyboygsi . 2015-05-05

MORE AT TripAdvisor

Always satisfied with a sub,cannot fault one bit. Would always recommend a subway over your usual big name branded burger chain.

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Andrew B . 2015-03-17

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il prezzo è grosso modo lo stesso del Mc Donald ma il cibo è più genuino ed il caffé lungo...

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Gionatan D . 2015-02-21

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Subway is always good. We enjoyed visiting a subway outlet while visiting Crawley town Centre. The sub meal was served quickly and efficiently with a lovely smile.

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Joan W . 2015-02-20

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The chicken salad was enormous and excellent value. Everything was very fresh and well presented. Makes the subs look expensive.

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Lucylaura1 . 2014-05-28

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