Subway in Mansfield

Last time I ordered subway I was so disappointed so I tried a new subway location this time and I am not disappointed. All my special instructions and demands were followed and they actually put meat on my sub. Thank you so much and if I order again this spot will be my go to. 🩵

I never even received my order, I spent £35 and I didn’t receive it not happy

Shocking, food never delivered. Called up and was told driver has more than likely taken it and to contact just eat. Didn’t offer to resend out.

Super delicious hot sandwiches. Toasted baguettes and toppings you can choose as many as you want and the ones you like. Great staff. I recommend this place

order late, hot food was cold and items were missing.

Food was shocking. Was cold and tasted tangy. The nachos was burnt. Not very happy with my order at all

not while ordering, driver stole food

Cold and the delivery driver who was foreign and on the phone to another man was demanding I gave them a code for his phone….. I didn’t have a code I felt very violated on my own front door step

The delivery was perfect, he was on time and kind. The food however, absolutely disgusting.

forgot my footlong pepperoni slice 😭

I've been waiting 2 hours for my subway which still hadn't arrived.

Very good place to eat and do they do good offers sometimes

Order completely wrong - specifically order to manage food intolerances and the food is wrong!

ordered a footlong but only got a 6 inch sub instead

only a six inch was delievered not the foot long we ordered! im very unhappy.

fab food and service thank you xxx

delivery driver not very polite and was so miserable think u need to sort ur delivery driver’s out

Absolutely disgusting food, wrong order

Cheese bite are freezing food looks like someones kicked it about.

wrong item delivered, items missing 🙄

The driver left it on the front door step ?

Excellent customer service, food, absolutely wonderful!!!

The delivery time was fine and the driver was great. However when it arrived it is freezing. We haven’t even been able to eat it. The cheese bites are hard. The nachos are soggy. Everything is freezing.

The garlic bread and pizza was ridiculous! Not impressed at all, the biscuit was was smashed up too!

Order never came but said it was delivered

Items missing from our order and no cheese on the sandwiches

Driver came not with my drink cookie our chrips and was so rude and nasty

Refused to serve when there is half an hour left till closing

Food was never delivered after contacting site was informed that had issues with drivers and ask for refund

Got sick of receiving deliveries with either incorrect items or missing items. Decided to complain one time and got ignored. A true measure of a company is in its conflict resolution. I have decided to just stop using companies who don't care. I advise you do too out of principle, regardless of how little impact it has, as its the right thing to do.

Items missing from order. This has happened several times but I've always let it slip. Tried to complain thos time but it got ignored so I'm done this time I guess. I'd say they have about a 50% failure rate in my experience.

Ordered a Philly steak, the steak didnt get put on. Waste of time.

Delivery driver stole my food apparently has previous and needs sacking, tramp.

Both of my subs were wrong, quite disappointed

literally got nothing of what i ordered no drink no crisp or no treat

Absolutely disgusting behaviour ping on the app that the food had been delivered but never was, phoned the restaurant they refused to help, tried contacting just eat can’t speak to any one and can only request a refund for half the price if the order disgusted to say the least

Must say I had a disappointing experience. The service was extremely slow, and the staff were very ignorant to customers. Not to mention, the store was messy and poorly maintained. I won't be returning anytime soon.

Did not receive order, said it was delivered but wasn't, rang store they said it was delivered so nothing we can do

It's not this,what i delivery,there is no fresh veggies,no tomato no salads.... There is just a bread and meat.

Didn't toast the two foot long sandwiches which were requested to be toasted. Not great at these prices

Friendly staff in collection. Very happy.

Incorrect order and would not do anything about it

only got my samwich paid £17 didn’t get my drink crisps or cookie 👎🏽👎🏽

Food was cold, there was no cheese on my peppery slice either

Order 2 subway melts, and some fizzy pop. Someone decided to put the bottles of pop in with the food. My footlong had a bottle of pop laying right on top of it length way. So it was cold in some parts. It was also in some kind of new packaging. So at the end of this, it was cold and was crumbling all over the place. The sauce was flowing out the end due to the pressure of the bottle. I had to use the bag to stop it from going all over the carpet as it was just crumbling. Who ever packed this into the bag, really should be thinking more about what they are doing! Last order i think from this place. Luckily there are 2 others i can choose from.

My food was cold but tastes 10/10

Nice subway. Always have all the ingredients. Service is fast. Staff are friendly. Sit in area is a little small but it's fine if you manage to get a booth. Good vegan options for my wife. Overall better than ypur average subway. Good for fast food.

The only place that always gets my order right !

Fresh warm food which arrives fast with great flavours 🤩

Order took ages to arrive, turned up cold and to top it all, the delivery driver handed my order to a random person outside my house, without checking name or anything, I had to interfere to get my food. Shocking service

The order is market as delivered but never came. Continuing to ring restaurant and no answer, very disappointed

All food stone cold got about 5 crinkle cut fries and there was one of the nacho chicken bites missing bearly enough to feed 1 of my toddlers let alone them both and late driver seem miserable to top it off

i ordered a footlong but received 6"

i ordered one meatball marina with salad and sauce and they both came plain

Missing items. I want a refund for the missing items.

Wrong bread on one sandwich, the other sandwich wasn't toasted and our cookies weren't in the bag. Pretty disappointing.

We had vouchers, but can not be used in the small shops and big place is a bus drive..so was a bit annoyed. The staff and food were incredible tho.

Gentlemen called Callum working behind the till charged me more than the price. I advised him the meal deal price that was advertised above his head and was given the response I don't make the prices and said he was not going to honour this. And continued to have a debate with me trying to belittle myself infront of members of public

Disappointed with the lack of filling in my 6 inch roll. I am not a regular subway buyer but this was the worst one I have had. Lacked flavor and contents

I ordered and was charged for a footlong butninky had a six inch delivered. Just eat say this is allowed as portion sizes can vary. Not when you've paid extra they don't. I'll be making a complaint

So so bad, what happened subway? I thought the whole point of subway was flexibility but alas not in this branch, wouldn’t let us add salad to sandwiches, wanted to charge us extra money on everything. The staff were rude and spaced out. Yep not returning here!

Ordered steak wrap .. juices dripping through the wrap made it stick to the paper. Very messy. But truly delicious !!

Food was luke warm and poorly put together but tasted as a subway should just upset at the temp

I had a gluten-free sandwich, which was over toasted and rock hard, so a good 3/4 of it was unedible.

Really good my food was hot and nice and they got everything right 10/10

It was a simple order, yet took over an hour to make. Poor service, all for some easily store bought food and a few cookies. 3.99 for delivery is already a lot considering how short the distance is but for it to be late as well? Incredibly poor

Food was freezing. Sandwiches were okay but had things missing/added. Half of the order was missing yet I paid full price! The driver was rude. If I weren’t as quick he would’ve thrown the food on the floor.

My order was missing 12 cookies at the cost of £5.39, this is not the first time this as happened 😡

Came to this subway at just after 5pm today- sign on the door said they are open until 6pm. Looked like they had already finished the close down. Upon entering they said it was cash only - no sign on register to indicate as such. I said that was fine and I’d draw out cash. Then was told we weren’t allowed to sit in despite them not closing for another hour? Seems to me they just wanted to shut up shop early and couldn’t be bothered. Really disappointing experience.

Consistently disappointed with this subway and I usually love subway.

Order a salad. Now cucumber on it. Also it got delivered on it side so contents was falling out

Why was it completely cold?? It's always put to oven when I order ???

Dreadfull! Ordered a meal through app, arrived to collect and order was not completed as they did not have meatballs defrosted. Waited half an hour whilst the helpfull staff tried to get arround the situation but in the end could not resolve. The staff could not refund and did not know how to do this despite their manager ( not on site ) advised to do through app. They checked app on my phone and agreed there was no way of doing this. Had to get my credit card company involved after manager and complaint email gave no response. The phone is constantly engaged. Please understand this was not the staff that were in branch that are responsible. It is a company from website to complaints to manager to training issue. Really poor. Do not use app to order food as you will spend hours trying to get a refund if its not available!

wrong cookie arrived, sandwich also had some pieces of chicken and jalapeños which i didn’t ask for.. but still tasty

Didnt have my meatball sub in stock regardless they accepted the order and then rang me, i can deal with that but what i cant deal with is spending £32 on 2 footlongs and a 6 inch for my child to recieve all 6 inch subs that were stone cold to boot.

The food was cold and tasted horrible.

Arrived cold as not toasted as was requested, Barbie sauce instead of honey mustard, just a few things wrong here

I want a refund. The food was cold, and not warm at all.

Poor service, no space for eat in, dirty tables. Was charged two times 20£ because off new staff

Ask for a cup of tea something basic you would think they would know what one is, they gave us a cup of hot water yuck never going again

It tasted the worst ever . Do not order from this store . No sauce . Freezing cold .. absolutely abysmal

Food was amazing got everything I order and was all wrapped nicely so when my food came it was still warm. Would deffo recommend this subway ❤️

I have received it toasted. I didn’t want it toasted!! Nothing in my order said toasted

Food was cold when it got here, delivery driver was sat with food waiting around for 20 mins

It didn't turn up despite telling me it had been delivered

food not as ordered items missing 2nd time now from subway

Was cold and didnt receive the items I ordered

Food was wrong been thrown together and didn't have the filling in what I asked for

Didn’t have the quavers in the bag as ordered

Poor, I’ve just had a notification to say my food has been delivered when nobody has even been to our offices. No way of getting in contact

Forgot my sauce and added an ingredient I didn't ask for

I only received half of what I paid for

didn’t receive the items paid for

Ordered wrap with double meat but received single meat for second time ordered same from other branches and wrap is alot bigger.

Sandwiches were fine but the nachos and hash browns were cold. I needed a chisel to break the cheese and there was no salsa. No dip with the gas browns either.

They gave us a the wrong food . They gave a vegetarian a meat filled sandwhich

Absolute joke... my kids can make sandwiches faster... they should do their job instead stand and chat while customers are queueing... and the language they used... nah kids shouldn't be hearing that... disgusting

There was no drink in my order

Food didn’t come on time wasn’t the right food that we had ordered and it was cold

Good Service from staff Aaliyah was the best