Based on 898 opinions finded in 3 websites
Based on 898 opinions finded in 3 websites
Nº 447 in 691 in Havering
Opinions
Great ETA, quality packaging and great food!
Saleem . 2025-02-09
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Missing 4 chocolate chip cookies
Yazmin . 2025-02-03
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Restaurant ignored request to remove peppers and onion, and even further did not add cheese to the sub, which is in the sub, and what i paid extra for
Joe . 2025-01-24
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Asked for no salad on the subs but they sent with salad and their telephone number didn’t work so couldn’t call them to make sure they didn’t put salad on. Should read the notes left by the customer!!!
Kelly . 2025-01-09
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The food never arrived. The Tracker showed driver was in the street. I never saw them and they did not deliver any food or try to contact me. Now i remember why I stopped using just eat.
Richard . 2024-12-27
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Food was freezing when arrived. Alongside this was drier than anything and unfortunately looked very thrown together considering it took nearly an hour to make and deliver a sandwich :’(. Couldn’t really reheat as it has salad in and wasn’t toasted as stated I wanted it to be. Next time I fancy a sandwich I’ll definitely just make my own or not order from here if this is the quality unfortunately received. Sad waste of money unfortunately
Keira . 2024-12-20
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I never received my order. I need my money back. friends went home unfed. discussed.
Dorothy . 2024-12-17
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food was stone cold. I don’t expect to be piping hot but this was like it had been in the fridge . Really did not enjoy
Chanelle . 2024-12-08
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There is hardly and steak and all lettuce
Lee . 2024-12-03
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delivery driver was very nice and polite. He also did the checks.
Sarah . 2024-11-20
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One of the orders was totally all wrong therefore they had no lunch.
Carol . 2024-11-16
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Had a meatball marinara, was the most revolting thing I've ever tasted. They used to taste good but this tasted like musty old bread. People in my office also complained how bad it smelt.
nick . 2024-11-15
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No subs was even toasted from the start now I’m having to put it in the oven thanks for the inconvenience
Scott . 2024-11-12
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this was a month ago , I was leaving subway as I was on my period , it turned up cold , the hash browns in it were Stone cold , I was so annoyed , still am , it didn't give me a option to toast the sub or put the hasshbrowns on the side either but the worst part is cold hash browns , how is that even okay ? , this subway is literally not far from me , but I couldn't go there as I can't move on that time period.
Megan . 2024-11-03
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It was a little cold but can’t fault the restaurant, only the driver. However subway made up for it by giving me a foot long instead of a 6 inch 🤣😌really good subway :(
Jade . 2024-10-26
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I ordered a plant patty sub and they didn’t even put the patty in. The bread was hard and cold.
Brooke . 2024-10-26
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Had some issues online. Recieved a cold sub, not toasted. Was very unhappy. Went in the car back to the shop, they promptly made me a new and fresh sub. I was a bit unhappy, but they quickly fixed the issue. Thank you for the positive service.
LordKappa . 2024-10-24
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Many delivery people are too lazy to go behind the building where the entrance is, most of them are just Just Eats drivers.
Egon . 2024-10-22
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Every time I order from here, they get the order slightly wrong. Every time. Really more fool me for reordering from a place I know is so poor. Once again my sub is wrong and I'm missing a drink. The staff clearly don't care about getting it right.
Charlotte . 2024-10-02
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I ordered my food at 10am and it didn’t arrive until 10:55am. I ordered a footlong with double cheese, double meat, lettuce, cucumber, sweetcorn and red onions. I get to work at 11:20am and I’m about to eat it only to realise there’s no double cheese, no double meat, no cucumber and no red onion. I also got some cookies and that didn’t arrive either.
sharon . 2024-10-02
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Completely unhappy food and bag came soaked not hot completely cold and drinks were forgotten really not happy
Holly . 2024-10-01
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Food was cold when delivered, churro had no sauce and my drink was forgotten too.
Jade . 2024-09-30
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I was missing my chocolate chunk cookie with my meal
Jacinth . 2024-09-17
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My food was cold and I didn't eat it
Lisa . 2024-08-18
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food never arrived no number to call
Geoffrey . 2024-07-30
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Tuna was in the sandwich instead of Turkey
Matthew . 2024-07-28
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Ok just wrong drink ordered normal coke got Diet Coke
Tracy . 2024-07-28
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WAFFLE FRIES WERE NOT COOKED PROPERLY
Charlene . 2024-07-25
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Ordered a sub toasted and it came cold
Chelsea . 2024-07-24
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Ordered doritos with it which did not arrive
Bill . 2024-07-20
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All good this time luckily thankfully
Tom . 2024-07-20
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Complete wrong order sent sorry if you’ve received my steak subway because I have your cold salad wrap
tracey . 2024-07-13
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Footlong was still cold this happens everytime
David . 2024-07-10
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The driver decided to go past my road which is less than 30 sec drive from subway, go all the way around to coop for another order before bringing the order to my address which he could of dropped on the way to where he decided to go.
Shanna . 2024-06-17
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Driver was rude, they delivered other meals before mine when I’m right next to the place Iv ordered from. My food is stone cold the salad is missing out the sub and my cookie is in a thousand pieces Iv paid £13 for this it’s not acceptable
Kelly . 2024-06-14
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honestly how thick can someone be. Is it that difficult to read an order and to put the correct sauce in the sub. asked for lite mayo and they put in sweet onion sauce which my son is allergic to
Joseph . 2024-06-08
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Great little store. Always plenty of stock and the staff are helpful and quick
Suzanne . 2024-06-08
MORE AT Google
ordered a footlong, sent a 6 inch.
Athena . 2024-06-06
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The wrong orders were made and sent out.
deanna . 2024-05-31
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my cookie dough ice cream didn’t come and my drink wasnt in the bag i only have my foot long and my crisps
logan . 2024-05-18
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food arrived cold and near inedible - driver was slow taking their time to deliver
Mathew . 2024-05-09
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Didn’t want to put 1 star but had to put something. Didn’t receive the correct order and my sandwich was all squashed.
Katy . 2024-05-06
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The lateness doesn’t bother me, however seeing the courier on the maps waiting at another restaurant whilst it states he was meant to be delivering my order is what bothered me. So the food arrived cold & I was missing items I had paid for. Unimpressed.
Chloe . 2024-04-28
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driver went and did another order once he picked up our food on another account so our food is now cold
Alan . 2024-04-21
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I have driven 10 min to subway in my lunch break and another 10 min back just to open it and find the bread was as old as the pyramids ! This is unacceptable . Also the staff there are so stingy with the fillings, soon we will get just toasted old bread!! Use to be 5 slices of ham and cheese now only 4
Bogdan Balusi . 2024-04-10
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missing items and there was not alot of food in the sandwich
Kelly . 2024-04-04
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food was stolen from me, it never turned up
willow . 2024-03-31
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Ordered a foot long and got delivered a 6inch
daniel . 2024-03-30
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Food was good, enjoyed every bite
Nathan . 2024-03-29
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No cheese and no peppers and been toasted when asked not to
ellie . 2024-03-24
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Freezing cold food, literally arrived 2 Mins from this review.
Dovydas . 2024-03-23
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I'm missing the main part of my meal and the Pillock driver did like 5 different deliveries on the way to me. Pathetic.
Robert . 2024-03-01
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Didn't even deliver my food. Stayed on his bike, and before I could get outside to get my food, he drove off and marked it as delivered. No lunch now and I'm not ordering from Just Eat again.
caroline . 2024-02-22
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Brilliant everything is good this time
Tom . 2024-02-22
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this is 5 minutes from my house, it was not just cold it was stone cold. disgusting won't be using again.
Mike . 2024-02-19
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Absolutely scrumptious - very very tasty, we will 100% be ordering from here again Thankyou
Angela . 2024-02-18
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the bill shows incorrect total why
Chris . 2024-02-14
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Forgot my crisps but other then that amazing
Alex . 2024-02-10
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I was charged for cookies but never delivered
Mia . 2024-02-09
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Delivery service was great, unfortunately my vegetable Pattie was not even warmed up, it was uneditable - this has never happened before
Nadyia . 2024-02-08
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Driver was very rude and wasn't listening to what I was saying !
Jasmine . 2024-02-06
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Nachos were slightly burnt meatballs were old and cold.
Cheryl . 2024-02-03
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missing item - you forgot to put the crisps in the bag !
amardeep . 2024-01-29
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Excellent staff serving a healthy food & they respect the time of every customer. They were polite while taking the order & been so proactive🙌🏻.. Cheers 🥂 to the guys. I hope everyone does their work well always like this & acheive their dreams… Finally, the ambience of this store is very good surrounded with kind people🤗
Sandy . 2024-01-24
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It’s fine that it was late as traffic can’t be helped but half my order was missing and that’s not on. Normally this establishment is good with delivery and food
Vickie . 2024-01-24
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Excellent, friendly and quick staff service. Very clean ambiance. Lovely experience 😊
senanie lawanya . 2024-01-23
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Amazing food and service. Lovely & friendly staff 🥰
Dinesh Rukshan . 2024-01-23
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Best customer service n best products.
Raveen Grislane . 2024-01-23
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"Subway was amazing! Their friendly service and attention to detail made my sandwich experience top-notch. Highly recommend!" 🥪👍
aswin kumar . 2024-01-23
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Got ingredients I didn’t want..
Danny . 2024-01-20
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Bread was stow and not much filling
Daniel . 2024-01-20
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Was on time however one out meals was missing and the other meals drink was missing just 1 sub and 1 side and 1 cookie how do you miss a intire meal
Mitchell . 2024-01-17
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they missed out on our meatballs
John . 2024-01-14
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Nachos were poor today. Cold with no more than a table spoon of sauce. Rest was just the Doritos, hence alright score. Sandwich is good as always
U . 2024-01-07
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They always forget something! This time it was the crisps Last time using them!
Tammy . 2024-01-03
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Guy serving customers was using his mobile phone on speaker whilst making sandwiches. Surface was dirty from previous orders also.
C S . 2023-12-31
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Wasn’t delivered at all!!!! Driver called me as went wrong area and then didn’t deliver at all.
Kerry . 2023-12-21
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I didn’t receive my crisps with my meal
jessica . 2023-12-18
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Kind man let me know my keys were in door thank you
Emma . 2023-11-15
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Didn’t get what I ordered. Understood if run out of stock but would like to be notified next time.
Evie . 2023-11-07
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Food was absolutely freezing cold
Alex . 2023-10-31
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Was never delivered and no one pushed the door bell and I have a ring x
U . 2023-10-28
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Order was missing cheese, crispy onions and Jalapeños.
Jenny . 2023-10-22
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The sun I ordered was wrong I asked for steak and got chicken and the bread was toasted a bit too much
angie . 2023-10-22
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Most disgusting food ever. Will not order again. Have been noticing the way they prepare the food is not up to the level. Half of the stuffs were coming out of the bread.
Karishma . 2023-10-20
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I paid for double cheese and had no cheese !!
toni . 2023-10-09
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We got the wrong cookies delivered they are cherry not rainbow cookies . :(
Anna . 2023-09-24
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It was horrible, I paid for double meat and I got the bare minimum, and it was soggy
Naomi . 2023-09-23
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All good apart from 1 missing bottle of pepsi.
David . 2023-09-23
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Driver drove past my house and then drove off somewhere for fifteen minutes before coming back. Really weird.
Shaun . 2023-09-17
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I would give a 5 star but I asked for my wrap to be toasted and it definitely wasn’t which was disappointing
Megan . 2023-09-12
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Wrong drink, not toasted, barely wrapped so the sandwich fell apart. Sorry to the driver but I have to leave one star for you or Just Eat averages the restaurant rating out to 3 stars because their rating system is garbage. Cheers!
Shaun . 2023-09-12
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Ordered it with cheese but no cheese visible in side.
Joanne . 2023-09-09
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We never received no crisps with both orders!
Jem . 2023-08-25
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Driver dod not call me to say he was near or lost, then before i opened my mouth had a go at me for not calling him
Dynamo . 2023-08-03
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First time I have used Subway, Great food hot and fresh Will definitely order again
Dennis . 2023-07-13
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Nacho chicken bites salty and disgusting! Definitely not recommended!!
Karen . 2023-07-11
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Absolutely loved it whoever prepared it obviously knows what there doing
Tom . 2023-07-09
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Missing items paid for a large ice cream got a small with no response from restaurant
vickie . 2023-07-08
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KEEP sending me the wrong food. And getting a wrong sandwich is not something you notice until you sit down to eat and take a bite. Not great.
Shaun . 2023-07-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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249 Opinions
**UPDATE per owners response. This is incorrect, my wife has ordered to the same address before. Why would I say the food is good if I’ve never tried it before?! Owner should take accountability for poor service here. I’m not the only one this has happened to - check other reviews. Trying to place an Uber eats order here is hit and miss! They have cancelled my order on multiple occasions. Even more frustrating when you’re waiting for some time, only for the order to then be cancelled! Never experienced this issue with any other restaurant on Uber eats. I’ve given 2 stars as on the rare occasion when an order actually goes through, the food has been good!
194 Opinions
Great food, great service. I highly recommend you dine in the restaurant or order food while you wait for inside the place. Really good dining experience, food was fresh as it could be. I always end of each month. You won’t be disappointed. Avoid delivery if you can, go and eat fresh
2105 Opinions
Just WOW!! Booked in advance for a works Christmas outing, 13 people. Was given a table for 12, service was very polite but clearly understaffed as only one server to cover multiple tables! Another venue booked so assumed two and a half hours to cater 3 courses, with a relatively minor menu, should have been adequate!! Was informed that restaurant had a problem with their draught beer, and then proceeded to be told they had run out of lager in bottles, we had, at that point only had 1 drink each! We managed to consume a starter and a main, but never had time to order a dessert as after two and a half hours we had to move on to our pre booked next location! When consulting the 'Duty Manager' regarding the, quite frankly, dull and frustrating christmas outing, it was met with distain, rudeness and clearly undertrained dismissall! 'IT'S JUST HOW IT IS TONIGHT' being one of the comical retorts!! Poor service, in a company whos reputation is, in my opinion underserved, is unacceptable! Food was good, as has always been the case!! What are these failing companies not understanding about quality of service!!!!
1256 Opinions
We celebrated our daughter birthday. The food was delicious, and we could tell it was prepared with care. Sajan and Nathan was very helpful with us , They handled everything with a smile and great attitude.