Based on 753 opinions finded in 3 websites
Based on 753 opinions finded in 3 websites
Nº 554 in 762 in Carmarthenshire
Opinions
Quality of the food is good but this is the second time I ordered 3 bags of the 3 chocolate chunk cookies and have only been given 1 bag. This is very disappointing and the staff are clearly not reading the receipts properly as it shows 3x 3 chocolate chunk cookies. Please take care when fulfilling orders
Joanne . 2024-11-27
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They forgot my caramel sauce :(
Jessica . 2024-11-25
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Ordered from here and only got half my Ordered
Michael Harrington (Freestyle Photography) . 2024-11-23
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wrap was supposed to have peppered cheese and hash browns, and was not in it!
Simon . 2024-11-06
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Lovely salad, the meatballs were great, loved it!! 😍👍😀
Anne . 2024-10-28
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my wrap is freezing and open, everything inside was outside of the wrap
Reuben . 2024-10-19
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Terrible ordered 3 cookies got given one and the subs were cold
Daniel . 2024-10-19
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Subway It is what it is, easy parking and friendly staff at this branch
ben brooks . 2024-10-15
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Food was freezing! And wet as drinks were placed on top! Phoned restaurant for replacement and the girl refused!
Shannon . 2024-10-11
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Multiple items missing from the order
Sophie . 2024-10-04
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Genuinely amazed at how bad the order was. Majority of food missing. Took them nearly half an hour to prep 3 cheese dippers and ignored the rest of the order. Went to call to ask if I can collect the rest, phone number doesn’t work, switched off deliveries so couldn’t even order the rest online.
Alix Charles . 2024-10-01
MORE AT Google
Majority of the meal deal missing. Footlong dipper was empty inside. The subs themselves were missing the majority of ingredients
David . 2024-09-21
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Great prompt delivery and food was perfect.
Louisa . 2024-09-19
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Missing side and drink from my order.
Ceri . 2024-09-14
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changed the time 13 times i ordered it at 13:42 and now its 15:21 and it said that my order is going to be delivered at 16:20
Alex . 2024-08-28
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The woman and man working at the time were not very welcoming and did not follow my order. They gave me my footlong unwrapped and it fell apart all over my clothes and all over the table. I ate most of my food from the paper as everything fell out of the sub so i basically had a empty sub. I am not impressed and will not be visiting again and not recommending it to anyone
Keeleigh Evans . 2024-08-26
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food did not arrive and no way of contacting driver also subway took phone off line shocking don't order ever
Ryan . 2024-08-16
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Missing the wrap completely, wrote a note to say 'no meatballs' but also decided to not add the rest of it, or call to ask if it could be switched to something else. Also no dips for the footlong dippers. Dipless dippers. Comes off like no-one cares.
Steve . 2024-08-16
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Wrong items delivered, food made wrong and sometimes just the complete wrong order
Shaun . 2024-08-15
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Did not get everything I ordered and did not keep me updated with my order
Kian . 2024-08-15
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There was no drink cookie or crisps with the meal deal. There was no waffle fries or ketchup. There was no sauce with the churro. The subs looked as if they'd been thrown together. Not at all impressed
Isla . 2024-08-14
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took 2.5 hours to arrive and was freezing cold
kacey . 2024-08-13
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i went in to order food a few weeks ago and the atmosphere and service was appalling. the worst part was how rude the staff were, which was shocking. i decided to order from there tonight as i was unable to order from any of the other places and i ordered at 17:45 and it’s currently 20:10 and still haven’t received my food however it’s on the way so that’s something. i am in absolute disbelief with the service and experience i’m having and won’t be ordering from there again. i hope something is done about this as i have seen many other relatable things on these reviews.
kacey williams . 2024-08-13
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driver did not know where I was, rang me for address. apart from that all ok
Anne . 2024-08-10
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Food never showed up even tho it said delivered you’ve taken my money you should be ashamed of yourselves disgusting.
Ceri . 2024-07-29
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Totally wrong order. Asked for ham and cheese not to be toasted and it came toasted. Sent a sun dry with no sauce, paid for a footlong but sent a six inch. Paid for delivery but still had to use my own petrol to go to the store and get my order!!!
Sarah . 2024-07-27
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always parts of the meal deal missing and my latest order never came. useless
Jack . 2024-07-25
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Food was cold and waffle fries hard and not cooked properly
Katie . 2024-07-21
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half the order was missing, never again will i order from Subway through Just Eat
paul . 2024-07-20
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ordered a steak salad had no STAEK
Dorian . 2024-07-19
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The churro was cold and without a dip
Mathew . 2024-07-13
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Food was what I ordered but a little bit cold
Ricky . 2024-07-04
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didn’t get all the items in my meal deal!
Karl . 2024-06-30
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great service from driver sandwich was a bit of a mess tbh
Alex . 2024-06-28
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Worse subway I have ever tasted in my life so disappointed bread was completely stale the steak was tasteless, barely any sauce in there. Chickens were horrible. Do disappointed straight in the bin.
Aimee . 2024-06-25
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We ordered at 20 to 6 and food didn’t come until 7 Food stone cold, wrong cookies sent and we ordered churros but got cookies instead.
Jodie . 2024-06-17
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missing a massive chunk of the items paid for. very common occurrence. will be the last time I order from here again
Daniel . 2024-06-16
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the sauce and salad were on the wrong sandwiches
Cameron . 2024-06-15
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delivery was quick and food was hot. Driver was very nice and friendly.
Olivia . 2024-06-12
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Food was just left on doorstep. Order was missing item.
Allistair . 2024-06-03
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there was no drinks with the meals no bbq dip with the nacho chicken and no bbq sauce in the turkey sub
Isla . 2024-05-30
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no food to leave a review for.nearly 2 hours waiting for the order.cancelled order and asked for a refund.will never order from here ever again
Kevin . 2024-05-27
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I was originally told 12:25 for my order. It's now 13:56. Driver was down as at the restaurant at 12:10
Luc . 2024-05-19
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Paid for a footlong, recieved a poxy garlic bread. Absolute shambles of a place
Keiran . 2024-05-11
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Terrible terrible terrible never ever order again waiting over 2 hours and food wasn’t toasted Evan tho I asked for it to be and Evan left a note for it to be 😡😡😡😡😡
Margaret . 2024-05-10
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horrible i ordered 2 orginal cokes and it gave me diet
Rori . 2024-05-05
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Subway rolls were great but the order was missing 2 items. Disappointing.
Steve . 2024-05-05
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To be honest I normally found the food pretty good but I ordered 2 sandwiches to takeout and when myself and a friend went to eat them the bread was so soft it went soggy and didn’t taste cooked properly and all the filling just fell out the sandwich before even touching it, it was a mess unfortunately.
Laura louise . 2024-05-03
MORE AT Google
Fast delivery, very happy, thank you
simon . 2024-05-01
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Ordered a big cheese steak melt but the cheese wasn’t melted and it just looked like a dripping mess. Garlic and herb sauce was missing and salt seasoning for my potato wedges. Won’t be ordering a subway again.
m . 2024-04-27
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the meatballs in my footlong roll were rock hard I couldn't even put a fork in them so that ruined my food and couldn't eat it. Disgusting.
Tracy . 2024-04-27
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Ordered food, most of the items missing and both subs looked like they got punched before getting wrapped
Morgan Hill . 2024-04-21
MORE AT Google
Order got delivered to the street behind and the greedy neighbour had eaten it by the time I’d walked around to go and ask. He said it was very tasty though.
Tamzin . 2024-04-13
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very nice sub, but no drink with it, I ordered a coke zero, but was not in bag. And ordered pigs in blankets, but got cheesy bites instead.
Anne . 2024-04-04
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food came quickly and was very yummy!
lils . 2024-04-02
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There was a few items missing oreo muffin
kayleigh . 2024-04-02
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appaling service. I ordered a meal deal and the sprite that we ordered didn't come with it. Ice creams were dumped on hot food. In one of my subs I added lettuce and that had none in. Another one of my subways, had no salami which I paid extra for, there was also traces of red onion and sweetcorn which I did not order. I woild never order from this subway again, mutiple things messed up on my order.
Kelsie Bullivant . 2024-03-30
MORE AT Google
Never was delivered despite saying it was
Orion . 2024-03-23
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1 item missing but refund claimed and promised within 7 days..... otherwise happy with order.
L . 2024-03-22
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Shocking one slice.of peppers and one slice lettuce. Bit tight. And no tuna in the sub
Anne . 2024-03-22
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There was mayo on 2 of them and only asked for it on 1 and give the wrong cookies
Naomi . 2024-03-17
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Never got the delivery and couldn’t get in contact with the store.
Nehir . 2024-03-14
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Salad was DRENCHED in mango sauce!!! Take it easy dudes!! It was a spicy sauce too!! 😲😢
Simon . 2024-03-13
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Wrongorder delivered Steven B not Sharon B . Tried contacting delivery number unable to connect ! O18E7 order in good parcel await collection flat 26 Sunnyhill Sa15 3jn
Sharon . 2024-03-12
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ordered a meal deal but didn't get the crisps or cookie.
Paul . 2024-03-08
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The potato wedges were completely inedible. Tasted like they were cooked the day before then microwaved. The sub sandwich was not what I ordered but also tasted gross.
Joanne . 2024-02-29
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Awful food. Cheesy nachos have no cheese on them and my subway isn’t toasted
Emily . 2024-02-26
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Plant patty wrap uncooked!! Suppose to be warm!! Was stone cold!! I asked for it toasted! 😔
Simon . 2024-02-18
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They have left me a note to say that i should request a refund for the brie option not available why still advertise it on the menu if it is no longer available.
Katherine . 2024-02-06
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food was excellent as always, toasted perfectly as asked and the cookies and drinks etc was refreshing and delightful
Ryan . 2024-02-01
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I would like for me food to not be cold next time
Amelia . 2024-01-30
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Store got the order wrong. Food was cold.
Adz . 2024-01-28
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When we were given a time & you a time b'tween & you want to find an update on ur order then they changed the time & cause they change the time you have to go by the time & we are powerless to do anything about it and when you have waited well over 30mins and you pay good money is over the price that you would pay for in shop but it's helpful when you have disabilities and your family is small and unfortunately no 1 drives. it's all you can do but when they deliver & half ur order is missing
Katherine . 2024-01-20
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Food was very cold, so it was prepped way before the driver was assigned. Very disappointed
Andrew . 2024-01-14
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subway wasn't toasted, unable to eat it.
Kristin . 2024-01-02
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On time, amazing service. Toaster wasn't working so we were compensated more than enough :). Amazing!
Riley . 2023-12-29
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Really unhappy with the amount of items missing with my order. Absolutely disgusted with the order. I will never order at subway again as we seem to always have a problem with them. Terrible staff and terrible customer service. Whoever delivered the order was very polite and was able to do his job properly so maybe subway staff can take some lessons off him
Jessica . 2023-12-24
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was missing nacho chicken bites
Paula . 2023-12-21
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Over an hour late !! Food was suppose to be toasted with cheese and it wasn’t !! Pizza slice was freezing!
Danielle . 2023-12-16
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came very quickly, was cold considering how little it had to travel and how quickly it came. apart from that lovely!
Eva . 2023-12-13
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Food was cold. Estimated delivery time kept changing. Took over 1 hour from a store that’s 10 minutes down the road
Sharra . 2023-12-05
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Like always never disappointed with Subway 5/5 👍
Adrian . 2023-12-05
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Don't even want to give stars because my order didn't turn up and it said was delivered
Ami . 2023-11-28
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Overpriced tiny roll, very expensive for what it is. It’s just meat and salad in a small roll. Will never be buying subway again. Waste of money!
Rachel . 2023-11-23
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The footling was freezing and so was my pizza the only warm bit about my meal was the pigs in blankets
Chloe . 2023-11-19
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hand over was perfect! Food quality amazing as per usual
Grace . 2023-11-10
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Disgusting, freezing cold and rock hard.
Morgan . 2023-11-07
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The food was great but for a second time in a row now items where missing from my order, I am really getting annoyed, I always order 6 cookies and only ever receive 3 cookies, Maybe someone is misreading the 2 x 3 cookies, This time though i even wrote in the notes that they were missing last time and to please make sure they add 6 cookies but yet again i only received 3
Vincent . 2023-11-02
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Food was lovely and hot and fresh. Delivery was prompt. Thanks
Tamzin . 2023-10-13
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the worst subway in llanelli, and the worst subway i’ve ever been to. staff member asked us whether the vegan ingredients were labelled V or VE. she also didn’t know what products were or were not vegan. food was absolutely awful, cold, almost no vegetables, bread ripped before even eating, what you see in the picture i’ve attached is literally what we received. none of it had been eaten. they forgot to give me my cup for a drink. gave no receipt. worked so so slow. won’t be going back.
Morgan . 2023-10-04
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Delivery driver dropped my food on the floor before giving it to me
Nia . 2023-09-22
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No one knocked the door food has been taken
Demi . 2023-09-21
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Food excellent but delivery driver just left food outside not knowing if it was correct address
Claire . 2023-09-08
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I requested there be no salsa on the Doritos and it was covered in it. I also paid for double meat for the veggie platter wrap and it was single not double
Simon . 2023-08-28
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Wont be calling in this one ever again. Service was very slow. Asked if i could change the salad in mine and she said i could only change 1 item. I said i didnt want lettuce as it looked 🤢 and no cucumber as i dont like it. She started putting what salad i wanted then stopped to answer her mobile phone. Stood there 4 mins waiting for mine to be finished. Customers that came after me had their food ready before mine. Been the same the last few times i've called there but i always give them a chance of redemption but NO MORE.
claire dance . 2023-08-26
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Wrong sub delivered and weren't toasted as ordered and driver just left it on doorstep where anyone could have grabbed it.
Paul . 2023-08-17
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Great food and choice as always with Subway. Customer service needs to improve!! They seemed bored and uninterested in assisting!!
Elizabeth Davies-Chapman . 2023-08-11
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spot on could have done with a napkin
Stefan . 2023-07-27
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Really excellent quality and fresh food - I just wish you were online on JustEat more consistently
Clayton . 2023-07-20
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Super early and all was hot and tasty. All correct. Thanks
Tamzin . 2023-07-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Booked a table, arrived on time, they cook fresh which is fine don’t mind a little wait. Everything was being packed up which I totally understand as was a late booking 10:15, advertised until 10:30, however after 50 minutes still hadn’t had a freshly cooked breakfast because the woman in the kitchen (which you can see from the table) had major attitude with the waitress and forgot to cook half of the breakfast. If I could have had a bowl of cereal then might have been something but it was put away. Then when I asked about the breakfast and why people that came in later had eaten and left, they said there was an issue with a poached egg pan. I’d have happily had scrambled or a fried one if they had said 30 mins earlier. Has majorly put me off and can say I won’t be coming back, will just go to Morrisons cafe next door!
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The staff were so unhelpful and the food was cold when it came , I shall definitely not be returning again until they change management. They also support and agree with fox hunting which is absolutely barbaric shame on you and may other people avoid your business like the plaque