Subway in Lancaster

Not a fan of the new system of ordering a sandwich the days of getting anything you wanted are gone now it’s all set sandwiches with the meat they want to give you and the veg that they think goes well with it ridiculous I loved subway for the freedom of choosing what you want down to the bread sad to see things change like this it will be one of my last times at subway.

The store manager comes across as grumpy man but was helpful in the end.

Served by a moody blonde/ grey haired karen that has no manners and just stares at you when u ask any question and speaks in a condescending manner. Other than her, the food is good and other staff are pleasant.

The food is good but the staff specifically one woman was very rude, she’s a small woman, mid 40s greyish/blondish hair with black chunky boots who worked today on a Monday at 15:30 who was an absolute Karen and when I asked her about the meal deals she gave me loads of attitude for no reason whatsoever, the other workers are very nice and friendly but this specific woman is always so rude and moody and its happened twice now and my friends have said the exact same about her aswell, makes me want to stop going just because of how rude she is.

Was served by the lovely Elliott who made me the best sandwich I've ever eaten. Nothing else compares.

Staff is very friendly, as someone who isn’t a native English speaker I never feel rushed or stressed out when trying to order here

A good place to take a rest and have a lunch in the university.

Great staff, especially Josh, would eat here again

Very very rude staff member. The rest of the staff are great however there is one who's extremely curt and loud. Unnecessary

Staff is very rude and unprofessional!

Enjoy this Subway regularly. It's the same as every other subway in the entire world. With the added bonus of amazing staff who go over and beyond to make the experience a positive and magical fun filled time. Duane is particularly attentive and a really friendly guy. Their cookies exceeded expectations.

Absolutely ridiculous. Came in a couple of times in the past few days, and received very unpleasant service. Was served by the manager every time (the one in black polo shirt). I used to work at the Subway in uni in my first year, and so I know what has to be done. The man didn't change the gloves after the last customer, and also when taking the vegetables after touching the meat, used the same knife he just cut eggs with to barely cut the bread open, and wrapped the whole sandwich with deli paper, which should be thrown away instead. Soggy sandwich, a complete waste of money for the 3rd time. Hope next time I can be served by someone else. Edit: now having a bite the sandwich, the bread is also stale.

Lovely staff, doesn't do offers. Subway updating the listing automatically to the wrong hours, closes 8/9pm check the sign on the front.

While the Russians are invading Ukraine, I not buying in Subway anymore

Staff are very friendly and it’s an enjoyable experience creating your sandwich. Food cost is slightly high for student budget but it’s a filling and tasty lunch

Smooth and efficient service. Great food at a good price. Go here to get some good grub

Love subway! This is just your typical subway, nothing special but nothing bad either 👍🏻

Went there yesterday and had to leave a review just to say that Rossana was so lovely and helpful! I have certain dietary requirements due to religious reasons, and she made me feel super comfortable by offering to check ingredients, change knives, gloves etc., as though I was the only person that needed serving haha - would come back just for the service :))

This is one of the better subways, the staff are friendly, welcoming and generally nice. We've come here several times for a quick bit to eat and the location on campus is great. Sadly it has been closed over August :(

Popped in a few times and staff always friendly and chatty. Service excellent!

Absolutely disgusting shop. Staff are unprofessional, the place is filthy and some of the food sometimes has a weird taste to it, especially the tuna. Some of the 5 star reviews on here as well I've noticed are from the actual staff which just goes to show how desperate they are to increase their ratings. I have absolutely no idea how they get away with the state their shop is in.

Immaculately clean the meatball marina could have done with a bit more sauce but good all the same

Nice staff, well prepared and hygiene is above average for a fast food restaurant

Great to see the store is open again on campus.

Dirty and unkept. Workers will ignore you and take forever to do a subpar job. Very expensive for such quality of food and service

Very understaffed, Increased wait time so gets crowded really soon, out of a lot of ingredients so very limited choice. Need a lot of improvement because I remember this subway being way better a year or two before. Now it’s just not a place I’d prefer to go anymore. Very disappointed.

Bit of a wait but don’t mind waiting for a subway

Usual subway menu, fast service during busy periods between lectures. Good handy location with a fairly large seating area

Worst place on campus so far. So slow, by the time I got my food, it had gone cold and the salad soggy. I don't think it ever gets cleaned, the trays for the food smell so bad, dead flies and bits of food all around seating area. I thought better of a top Uni. I hope the subs in town are better.

Subway as all the others. Nice staff, good food, I very much enjoyed it.

I like subway but not enough staff

Absolute mad lad gave me a good sandwich

Good place, but does get very busy at times

3 point only because toilet v. often dirty

Fast service and good ingredients

A typical subway store, food is of a satisfactory quality for a quick meal . However cookies often run out and staff forget to add subcard points.

Not fond of the service, they aren't considerate to vegetarians when handling the food

Clean and near the Law school , good for a quick bite !

Great staff, great food, high standards of food hygiene and attention to detail etc.

So I wait in line for ages my sandwich comes out and I can see it it's getting cold and the person keeps serving people who skip the queue just for a coffee. Terrible service

The ques at this Subway are usually long so it is best to go outside of the popular lunch times. The interior space is quite small but generally clean. Each time I have eaten here the staff have been working at a pace but are professional in their conduct.

It's subway, exactly as you would expect... Seating is a bit cramped and it can get busy, but other than that no complaints

Way too stingy with the vegetables

Bad quality of waiters, and low quantity of food portion comparing to other subway branches, this one is the worst.

Poor staff very moody and rude, food is normal for subway though

Affordable and healthy (if you choose to be). Great atmosphere and open till late.

It's a standard subway but I don't think the staff are that great. Pretty busy during term time at lunch time

Beautiful people making beautiful sandwiches! <3

Cheese is always contaminated with other stuff. Sandwiches are becoming more and more of a mess. They need to train their staff better. -They are very messy, had after taste of about 4 sauces in my sub. -They don't clean the knife before cutting foot longs. It might not bother others as much but as a veggie I don't want to eat there again. They've gone from asking to change gloves to having dirty ones and cross contaminating all the food.

The staff member Simon is very helpful and polite. Always has a good attitude and makes amazing sandwiches.

Staff member Simon is EXTREMELY helpful. This Subway makes the best sandwiches EVER - so full of FLAVOUR!

Getting late for the lecture & no time to cook food for yourself, this is the spot right in the middle of your way to get something for yourself!

Food good, staff member Simon EXTREMELY rude. Will not be returning.