Subway in Antrim

more than 20 minutes late which ment the criss cross fries where stone cold , subway was toasted and arrived freezing also ,rung the restaurant multiple times with no answer then they hung up and then line busy , seeked help from just eat to be told chips/fries and a toasted sub are suppost to be served cold , so when I quized the person I was speaking to on how something toasted and fries was ment to be served cold they closed the chat , then was offered 50p of next order. not happy

cold on arrival but that's expected.

The food was stone cold as it had been prepared over an hour before delivery according to the receipt attached to the bag. I tried contacting the restaurant but nobody picked up the phone. Never ordering from there again a waste of nearly £30

Everything came Ice cold it wasn’t even heated to begin with which is just a health and safety concern due to the temperature of the food it’s just a festering playground for bacteria

Ordered a foot long and 6 inch only 2 6 inches came, going to take 7 days to sort on just eats end and I’m left hungry unbelievable

Food was cold and delivery was nearly an hour late when I tried to ring up they hung up I rang again and didn't answer

Burnt the nachos and cheese was inedible

The steak meat has changed- did not enjoy. The kids liked the tuna though.

Didn't receive a footlong that I ordered.

Subs were fine; made correctly and was happy enough. However, the criss-cross fries weren’t fully cooked through and soggy. Was given the wrong cookies and drinks that I had ordered. The footlong dipping wraps were disappointing to look at and they look like they are not going to be appetising either. Not worth the price I feel. But I will say that the service was excellent; the delivery was on time and everything was neatly packed.

Still haven't received my order

Im quite upset with this as We ordered a meal deal and did not receive the crisps, we chose cookies and got the wrong ones, we asked for a un-toasted ham and cheese six inch and it was toasted,and, we asked for some waffle fries and they were freezing cold. Not great

Was in Alfie's next door far nicer 😋.

This has been a terrible experience. I order from here all the time!

It's very expensive to go here.

Food arrived with freezing cold sandwiches and cold chicken bites

Our drinks and crisps were wrong. Veggie patty sub was a sloppy compared to usual

food was cold and didn’t even look like a sandwich!

Very late and had work was late

Unfortunately very disappointing...No crisps delivered in one of the meal deals...wrong bread, no crispy onions and salt...and no salsa on the nachos!!! With takeaways so expensive nowadays, I expect to get what I pay for!! I never write a bad review but I felt like it was needed in this situation for future references!!! I hope in future...they will take a little more time to get the order right...😔

the food didn't come after already being delayed for about 2 hours

was delayed 3 times and i tryed ringing the store 9times 2 cancel but got no answer this experience has put me off ordering again

Quality was shocking, everything was freezing cold. When we first ordered we were under the impression it would take 30 mins. They then changed this to just over an hour. Really disappointing for £25

Nice and tastefull burger but menu was pretty expensive

Made a meal deal order and all items arrived early and were still relatively warm. Very satisfied 👍

Realised just after driver had left that I didn’t get my drink I ordered with my meal

it was delicious I enjoyed my meal and I'm glad I picked it

missing the items and don't answer the call. impossible to contact them.

Did not come to my door delivery driver delivered my food to someone else I want my money back I’m absolutely angry!

When you order a meal deal.and they don't deliver the drink. WONT BE BACK

Came earlier than expected, order was correct and nothing missing great service

Good service and reasonable price

meatballs were hard and cold, the subs were wrong, and also threw together, very little sauce, wrong bread, very disappointed

Was the worst subway I’ve ever had threw it up within 20 mins of eating it

Just bought two subs and I ended up throwing them in the bin, the bread was hard on outside and soggy and slime on inside. Not very happy that the product isn't fresh. Will not be back in this store as this is the second time now.

Excellent tasting food and brilliant service!

Good service, fresh food, promotions. Clean and tidy 👌

was cold when should have been warm! also the nachos was just Doritos and cheese no salsa when there should have been, disappointing

the food is nice, but the customer service was bad. the woman who was serving gave a bad attitude with no reason.

the delivery time was good but the food itself was cold not even a tiny bit warm

Got a packet of crisps instead of nachos which I paid £3.99 for. Couldn't get through to them on phone to get this corrected.

No southwest sauce on meatballs sub and no lettuce and onion on the other sub. So received a hearty sub with just cheese inside.

Visited here today and it was not pleasant. Spent 20 minutes in a normal length queue because the staff, including the supervisor, were working at such a slow pace. No sense of urgency or customer service. The customer behind me asked if an offer was on and the supervisor’s answer was “I don’t know.” No offer to find out, just stood blankly, not making eye contact. Got the same answer from a member of staff when I asked a question and had to ask her if she could find out. Food was nice but not as hot as it should have been, given the waiting time after it came out of the oven. Someone in management needs to oversee the staff, including the supervisor.

No cookie or drink delivered with meal deal

They forgot everything in my meal deal apart from my main which still wasn’t right bc they toasted it even though I selected the option to NOT toast it. I couldn’t reach them after it was delivered to correct the order afterwards.

They would need to make sure that everything u pat for is in the bag I have a few things missing an had to ring them to send it out

Late and when I pay for double meat I didn't mean a small bit of pepperoni and salami and then a Berlin wall of ham

Sandwich was half destroyed when it got to me and I ordered a cookie too which I didn't get

Horrible. Forgot half the veg, way too much mayo, bread was burnt and crumbling, parts where mayo spilled out the sides were soggy, payed for monterey jack cheese and got American cheese instead. horrible quality. As a current subway employee at another store the quality of my sandwich was abysmal. Next time spend more time making sure it's up to spec rather than focusing on getting it made as quick as possible. Quality over speed.

Food was cold and wrong items sent.

Food freezing cold missing items not impressed sandwiches not made properly 👎

Yet again forgot to send the other packet of cookies they where for the kids

Pitty u didn't finish what a paid for

Very clean. I have a bit of social anxiety and was nervous ordering but Chloe was very nice and helped me order. Thank you :)

Ordered Mozzarella & Cheddar - Not in sandwich Ordered Sweet Onion Relish - Not in sandwich Asked to be toasted - NOT toasted Didn’t ask for Sweetcorn - Don’t like sweetcorn - Got Sweetcorn - scraped out sweetcorn to eat sandwich

Arrived on time but got it toasted when I wanted it cold

Food was freezing very disappointed

Half order missing, things that were delivered were wrong, won't answer the phone . Just disgusting service!!! Avoid

Waiting 20 minutes for one bun. The slowest customer service what i even seen. Slowest and rudest.

Once again it was stone cold and a waste of money

I ordered at 4.33 didn’t arrive to after 6 food was cold no drink though ordered for £14 for a sandwich and drink I think I’ll make my own from now on absolutely disgusted after the last couple of times you would think I’d learn No recommendation coming from me

The bread was steel and I had to remove the filling and add it to my own bread, very disappointing. I rang twice and no answer! Ridiculous price for a brick

No crisps in order which was payed for

Food arrived absolutely freezing !!

They changed delivery time to later than first said but was ok with that as sometimes it happens when food did come though it was freezing cold, the nachos had no salsa on them, the bread for the subs was hard at the edges

It never came thanks for the shocking service

There's a first for everything... Subway is now serving metal in their sandwiches.

Probably the worst subway about. Workers are like zombies. I could provide better service with my eyes covered and no fingers. Disgrace

The order is still not here though it is down as delivered when I try to contact subway they are not picking up. I want a refund

Food ordered at 12:40, to be here for 1:10-1:30pm, it is now 2:35 and still no food!!!! Disgrace. Want a refund!

Food was never delivered. Order was accepted at 14:00. Called the restaurant over and over again an hour later but no reply. Had to open a refund through just eat

Never received my order suppose till be here at 5 o’clock and never showed up saying that it’s been delivered tried ringing multiple times and no one’s picking up also took the money out from my account

Food was freezing when arrived

Food wasn’t up to usual standards and the bread wasn’t very fresh

Foods good but there isn't much seating at this particular location

Food arrived freezing, nachos had barely any cheese and no salsa, the sub was freezing, hard and chewy. Ordered 3 cookies also and had to throw them away just tasted and smelt burn.

Chose to have delivery at 7.30 as they are open to 8 was rang and told driver finished at 6.30 so my food would arrive at 7pm as it wasn’t possible for later. It then arrived even earlier than seven but I understood. Ordered 3 cookies to be sent all the wrong ones because they didn’t have them, one sub wasn’t even cut and one was on the wrong bread. Disappointed for the price

Food was alright. Subway is a place I dont go very often, food arrived luke warm however It was pretty nice like that. Missing a bag of Doritos but not overly bothered by that. Delivery driver was lovely too.

Items missing for the second time. Called them at 4.45 and was told tough, it would have to be added to the next time I ordered because the delivery driver had went home.. disgusting customer service!

I got the wrong crisps, bread and cookie.

No coffee for over two weeks not good or professional

Wasn't the chicken I asked for and was all on one end of the sub.

Food was freezing when it was meant to be toasted.

Really nice sandwiches. Try toasted baguette with ham and cheese. Staff are always freindly and hardworking. Good spot for lunch

Food never came, called numerous times with no answer, also shocking that I now have to wait who knows how many days for my money back as just eat don't take calls

Was late and when opened not my order. Let the phone ring off when I called.

Messed up my complete order and refused to pick up the phone. AVOID

Had a few things missing but delivery driver delivered the missing things in a very timely manor

A cookie and a drink were missing in the order, and when we tried to call there was only endless ringing. The nacho bites were also cold. I won't be ordering from this Subway again.

Arrived not toasted..Missing a drink if they don’t have it they send nothing although you paid for a drink!! Not impressed.. They need to read their orders!!!

No problems whatsoever, brilliant service.

Took 20 minutes to get here after receiving the on way text message, asked for toasted but was freezing on arrival, sandwiched was squashed and very messy, far too much sauce, won’t be back in a hurry!!

I ordered a Diet Pepsi and got Fanta lemon I’m allergic to lemons and took a fit when drinking

Not enough and not everything I ordered

The food was nice but cold and it’s only 3-4 minute drive from shop but took 25 mins from on way to arriving

The food from subway is always lovely as usual. I had ordered Quavers which were available at the time of placing the order. I received cheese Doritos instead. I like both crisps anyway, but I never get quavers delivered. I’ll try again next time.

The veggie is not very fresh, but staff was nice .

Food was yummy gd for the price would buy again in a heart beat

Foot not arrived. Tried ringing restaurant with no answer. Should you be showing as closed on justeat instead?

I have no received my food it has been delivered to the wrong address