Based on 177 opinions finded in 2 websites
Based on 177 opinions finded in 2 websites
Nº 67 in 132 in Antrim
Opinions
The food was stone cold as it had been prepared over an hour before delivery according to the receipt attached to the bag. I tried contacting the restaurant but nobody picked up the phone. Never ordering from there again a waste of nearly £30
Paul . 2024-10-05
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Everything came Ice cold it wasn’t even heated to begin with which is just a health and safety concern due to the temperature of the food it’s just a festering playground for bacteria
Clare . 2024-09-18
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Ordered a foot long and 6 inch only 2 6 inches came, going to take 7 days to sort on just eats end and I’m left hungry unbelievable
Ciaran . 2024-09-14
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Food was cold and delivery was nearly an hour late when I tried to ring up they hung up I rang again and didn't answer
Nicole . 2024-08-18
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Burnt the nachos and cheese was inedible
Lo . 2024-08-18
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The steak meat has changed- did not enjoy. The kids liked the tuna though.
carrie . 2024-07-16
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Didn't receive a footlong that I ordered.
estelle . 2024-07-14
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Subs were fine; made correctly and was happy enough. However, the criss-cross fries weren’t fully cooked through and soggy. Was given the wrong cookies and drinks that I had ordered. The footlong dipping wraps were disappointing to look at and they look like they are not going to be appetising either. Not worth the price I feel. But I will say that the service was excellent; the delivery was on time and everything was neatly packed.
Amy . 2024-07-07
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Still haven't received my order
Ryan . 2024-07-01
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Im quite upset with this as We ordered a meal deal and did not receive the crisps, we chose cookies and got the wrong ones, we asked for a un-toasted ham and cheese six inch and it was toasted,and, we asked for some waffle fries and they were freezing cold. Not great
Alanna . 2024-06-24
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Was in Alfie's next door far nicer 😋.
John Little . 2024-06-11
MORE AT Google
This has been a terrible experience. I order from here all the time!
Shea . 2024-05-12
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It's very expensive to go here.
Lorraine Andrews . 2024-04-20
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Food arrived with freezing cold sandwiches and cold chicken bites
aidan . 2024-04-03
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Our drinks and crisps were wrong. Veggie patty sub was a sloppy compared to usual
Katie . 2024-03-28
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food was cold and didn’t even look like a sandwich!
caitlyn . 2024-03-27
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Very late and had work was late
Charlie . 2024-03-03
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Unfortunately very disappointing...No crisps delivered in one of the meal deals...wrong bread, no crispy onions and salt...and no salsa on the nachos!!! With takeaways so expensive nowadays, I expect to get what I pay for!! I never write a bad review but I felt like it was needed in this situation for future references!!! I hope in future...they will take a little more time to get the order right...😔
F . 2024-02-28
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the food didn't come after already being delayed for about 2 hours
Alex . 2024-02-25
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was delayed 3 times and i tryed ringing the store 9times 2 cancel but got no answer this experience has put me off ordering again
Stacey . 2024-02-25
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Quality was shocking, everything was freezing cold. When we first ordered we were under the impression it would take 30 mins. They then changed this to just over an hour. Really disappointing for £25
megan . 2024-02-25
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Nice and tastefull burger but menu was pretty expensive
bogdan rus . 2024-02-22
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Made a meal deal order and all items arrived early and were still relatively warm. Very satisfied 👍
Nathan . 2024-02-17
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Realised just after driver had left that I didn’t get my drink I ordered with my meal
Adam . 2024-01-21
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it was delicious I enjoyed my meal and I'm glad I picked it
Callum . 2024-01-13
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missing the items and don't answer the call. impossible to contact them.
Dariusz . 2024-01-05
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Did not come to my door delivery driver delivered my food to someone else I want my money back I’m absolutely angry!
Jamie . 2024-01-01
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When you order a meal deal.and they don't deliver the drink. WONT BE BACK
Sean . 2023-12-31
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Came earlier than expected, order was correct and nothing missing great service
L . 2023-12-28
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Good service and reasonable price
adam fox . 2023-12-22
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meatballs were hard and cold, the subs were wrong, and also threw together, very little sauce, wrong bread, very disappointed
Dionne . 2023-12-18
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Was the worst subway I’ve ever had threw it up within 20 mins of eating it
Garith . 2023-12-10
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Just bought two subs and I ended up throwing them in the bin, the bread was hard on outside and soggy and slime on inside. Not very happy that the product isn't fresh. Will not be back in this store as this is the second time now.
Helen Willis . 2023-12-09
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Excellent tasting food and brilliant service!
Milen . 2023-12-06
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was cold when should have been warm! also the nachos was just Doritos and cheese no salsa when there should have been, disappointing
Rob . 2023-12-05
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Good service, fresh food, promotions. Clean and tidy 👌
Yani Terzieva . 2023-12-05
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the food is nice, but the customer service was bad. the woman who was serving gave a bad attitude with no reason.
jessica vae . 2023-11-29
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the delivery time was good but the food itself was cold not even a tiny bit warm
georgia . 2023-11-26
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Got a packet of crisps instead of nachos which I paid £3.99 for. Couldn't get through to them on phone to get this corrected.
Louise . 2023-11-11
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No southwest sauce on meatballs sub and no lettuce and onion on the other sub. So received a hearty sub with just cheese inside.
Samantha . 2023-10-23
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Visited here today and it was not pleasant. Spent 20 minutes in a normal length queue because the staff, including the supervisor, were working at such a slow pace. No sense of urgency or customer service. The customer behind me asked if an offer was on and the supervisor’s answer was “I don’t know.” No offer to find out, just stood blankly, not making eye contact. Got the same answer from a member of staff when I asked a question and had to ask her if she could find out. Food was nice but not as hot as it should have been, given the waiting time after it came out of the oven. Someone in management needs to oversee the staff, including the supervisor.
Judith P . 2023-10-08
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No cookie or drink delivered with meal deal
Matthew . 2023-10-07
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They forgot everything in my meal deal apart from my main which still wasn’t right bc they toasted it even though I selected the option to NOT toast it. I couldn’t reach them after it was delivered to correct the order afterwards.
Lauren . 2023-10-07
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They would need to make sure that everything u pat for is in the bag I have a few things missing an had to ring them to send it out
Cathy . 2023-10-03
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Late and when I pay for double meat I didn't mean a small bit of pepperoni and salami and then a Berlin wall of ham
Sanchez . 2023-09-23
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Sandwich was half destroyed when it got to me and I ordered a cookie too which I didn't get
lee . 2023-09-17
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Food was cold and wrong items sent.
Amy . 2023-09-16
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Horrible. Forgot half the veg, way too much mayo, bread was burnt and crumbling, parts where mayo spilled out the sides were soggy, payed for monterey jack cheese and got American cheese instead. horrible quality. As a current subway employee at another store the quality of my sandwich was abysmal. Next time spend more time making sure it's up to spec rather than focusing on getting it made as quick as possible. Quality over speed.
Ace . 2023-09-16
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Food freezing cold missing items not impressed sandwiches not made properly 👎
Alice . 2023-09-09
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Yet again forgot to send the other packet of cookies they where for the kids
Cathy . 2023-08-18
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Pitty u didn't finish what a paid for
Cathy . 2023-08-10
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Very clean. I have a bit of social anxiety and was nervous ordering but Chloe was very nice and helped me order. Thank you :)
Renipede . 2023-08-05
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Ordered Mozzarella & Cheddar - Not in sandwich Ordered Sweet Onion Relish - Not in sandwich Asked to be toasted - NOT toasted Didn’t ask for Sweetcorn - Don’t like sweetcorn - Got Sweetcorn - scraped out sweetcorn to eat sandwich
Bryan . 2023-08-02
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Arrived on time but got it toasted when I wanted it cold
Steven . 2023-07-28
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Food was freezing very disappointed
Gillian . 2023-07-02
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Half order missing, things that were delivered were wrong, won't answer the phone . Just disgusting service!!! Avoid
jake . 2023-06-30
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Waiting 20 minutes for one bun. The slowest customer service what i even seen. Slowest and rudest.
Magdalena . 2023-06-30
MORE AT Google
Once again it was stone cold and a waste of money
michael . 2023-06-18
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I ordered at 4.33 didn’t arrive to after 6 food was cold no drink though ordered for £14 for a sandwich and drink I think I’ll make my own from now on absolutely disgusted after the last couple of times you would think I’d learn No recommendation coming from me
Emma . 2023-05-18
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The bread was steel and I had to remove the filling and add it to my own bread, very disappointing. I rang twice and no answer! Ridiculous price for a brick
jacqueline . 2023-05-16
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No crisps in order which was payed for
Thomasina . 2023-05-13
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Food arrived absolutely freezing !!
Lauren . 2023-05-02
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They changed delivery time to later than first said but was ok with that as sometimes it happens when food did come though it was freezing cold, the nachos had no salsa on them, the bread for the subs was hard at the edges
Jennifer . 2023-05-01
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It never came thanks for the shocking service
Denver . 2023-04-27
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There's a first for everything... Subway is now serving metal in their sandwiches.
Andrew Kerr . 2023-04-14
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Probably the worst subway about. Workers are like zombies. I could provide better service with my eyes covered and no fingers. Disgrace
liam mc phillips . 2023-04-10
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The order is still not here though it is down as delivered when I try to contact subway they are not picking up. I want a refund
Naomi . 2023-04-09
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Never received my order suppose till be here at 5 o’clock and never showed up saying that it’s been delivered tried ringing multiple times and no one’s picking up also took the money out from my account
Muirenn . 2023-04-09
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Food was never delivered. Order was accepted at 14:00. Called the restaurant over and over again an hour later but no reply. Had to open a refund through just eat
Chris . 2023-04-09
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Food ordered at 12:40, to be here for 1:10-1:30pm, it is now 2:35 and still no food!!!! Disgrace. Want a refund!
Andrew . 2023-04-09
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Food was freezing when arrived
Stephanie . 2023-04-02
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Food wasn’t up to usual standards and the bread wasn’t very fresh
martine . 2023-03-17
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Foods good but there isn't much seating at this particular location
Richard Stewart . 2023-03-14
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Food arrived freezing, nachos had barely any cheese and no salsa, the sub was freezing, hard and chewy. Ordered 3 cookies also and had to throw them away just tasted and smelt burn.
Morgan . 2023-02-28
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Chose to have delivery at 7.30 as they are open to 8 was rang and told driver finished at 6.30 so my food would arrive at 7pm as it wasn’t possible for later. It then arrived even earlier than seven but I understood. Ordered 3 cookies to be sent all the wrong ones because they didn’t have them, one sub wasn’t even cut and one was on the wrong bread. Disappointed for the price
kelsi . 2023-02-27
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Food was alright. Subway is a place I dont go very often, food arrived luke warm however It was pretty nice like that. Missing a bag of Doritos but not overly bothered by that. Delivery driver was lovely too.
John . 2023-02-27
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Items missing for the second time. Called them at 4.45 and was told tough, it would have to be added to the next time I ordered because the delivery driver had went home.. disgusting customer service!
jake . 2023-02-24
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I got the wrong crisps, bread and cookie.
darrell . 2023-02-14
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No coffee for over two weeks not good or professional
Helen Baxter . 2023-02-09
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Wasn't the chicken I asked for and was all on one end of the sub.
Zolita . 2023-02-09
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Food was freezing when it was meant to be toasted.
Chloe . 2023-02-05
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Really nice sandwiches. Try toasted baguette with ham and cheese. Staff are always freindly and hardworking. Good spot for lunch
Niamh the nerd . 2023-01-20
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Food never came, called numerous times with no answer, also shocking that I now have to wait who knows how many days for my money back as just eat don't take calls
nicole . 2023-01-14
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Was late and when opened not my order. Let the phone ring off when I called.
K R . 2023-01-13
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Messed up my complete order and refused to pick up the phone. AVOID
Kirsty . 2023-01-13
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Had a few things missing but delivery driver delivered the missing things in a very timely manor
Christine . 2022-12-27
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A cookie and a drink were missing in the order, and when we tried to call there was only endless ringing. The nacho bites were also cold. I won't be ordering from this Subway again.
Travis . 2022-12-27
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Arrived not toasted..Missing a drink if they don’t have it they send nothing although you paid for a drink!! Not impressed.. They need to read their orders!!!
Deborah Williamson . 2022-12-09
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No problems whatsoever, brilliant service.
Maritia . 2022-12-06
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Took 20 minutes to get here after receiving the on way text message, asked for toasted but was freezing on arrival, sandwiched was squashed and very messy, far too much sauce, won’t be back in a hurry!!
Gemma . 2022-11-19
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I ordered a Diet Pepsi and got Fanta lemon I’m allergic to lemons and took a fit when drinking
Anthony . 2022-11-14
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Not enough and not everything I ordered
Mark . 2022-10-28
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The food was nice but cold and it’s only 3-4 minute drive from shop but took 25 mins from on way to arriving
Karla . 2022-10-27
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The food from subway is always lovely as usual. I had ordered Quavers which were available at the time of placing the order. I received cheese Doritos instead. I like both crisps anyway, but I never get quavers delivered. I’ll try again next time.
Maritia . 2022-10-05
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The veggie is not very fresh, but staff was nice .
Cristina Cordova . 2022-09-28
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Foot not arrived. Tried ringing restaurant with no answer. Should you be showing as closed on justeat instead?
Dale . 2022-09-27
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Food was yummy gd for the price would buy again in a heart beat
Jay . 2022-09-27
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I have no received my food it has been delivered to the wrong address
Rhiannon . 2022-09-04
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Order taken and paid for.. then restaurant cancels order, refunded ok.. but disappointed with the service. The App still says it was delivered, that is not true and I won’t be using this restaurant ever again. Poor!
Stephen . 2022-08-21
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Ordered a footlong veggie delight with salad, hash browns side and cookies no drink, got a six inch with nothing but cheese, crispy onion and sauce, even less than 6 inches tbh, hash browns were shredded to bits, cost me 15 quid including 3 cookies and starving still, never ordering from here again steer clear
Ruth . 2022-08-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We went to Waves tonight with our grandchildren for tea and I have to say it was okay but only just. The fish we had was lovely but the chips were disappointing and not very hot. But by far the worst thing was the bucket of leftover food scraped from plates sitting for all to see on a work station type counter beside our table, with a pile of dirty plates and cutlery. It was there throughout our visit and showed no sign of being removed. Surely this should be out of sight of customers and not left on show for everyone to see! Poor show, not what I expect from Waves!!