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4.0

Based on 236 opinions finded in 1 websites

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Nº 220 in 476 in Stockton-on-Tees

CUSTOMERS TALK ABOUT DISHES WITH..saladsandwich
Score
OpinionsNoteGoogle2364.0

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DO NOT GO HERE guy behind counter couldn't understand English then all the filling tasted a week old and the roll I got was Style very poor performance had to throw it away

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Tim Britton . 2024-10-16

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Absolutely no stars it’s 25 to 8 the worker say me and my grandad pull up and he locked the doors absolutely ridiculous

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Elisha Gibson . 2024-08-28

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sandwich bread was days old, same with veggies, waffle fries were raw and soggy disgusting all the food ended up in the bin I am definitely avoiding this Subway for future the one in Wellington Square is incredible

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Jarmilka Cinova . 2024-07-17

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Friendly staff and excellent service.

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Simon Griffin . 2024-05-10

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Had my sandwich toasted but found bread to be stale at the ends. Didn't taste overly fresh. The lettuce looked like it had been opened for too long as well.

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Adam Jones . 2024-01-20

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No dramas, called in late on with no one on but the staff member, food fresh, tasty and warm.

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Chris . 2023-10-29

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Went in late and the Asian man was lovely, super kind and enthusiastic about his job!

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Ebony-mae Eastwood . 2023-10-06

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I haven't been in for a while. There used to be an old man who was so cool and awesome. Now there is Mehmet who is abrupt and rude. Rolled his eyes when I I wanted to upgrade to a meal from just the sandwich. Ended up giving me 10 pence less of my change. Did not bag my sandwich. Set it on the counter for me to take away. The guy is full of attitude. It's sad coz it's my local subway. I plan to drive further to avoid seeing him again. He made me feel uncomfortable and like i did something wrong by coming into the store. I note that he was not busy as I was the only customer there lol. All I can say....if you don't wanna do the job let someone else do it and get lost.

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Layth Alashqar . 2023-08-11

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Nice little place where I jave come a few times when I meet my missus for lunch on the odd occasion. Exactly what you would expect from subway, friendly staff, decent food, prices sre OK. You can sit in which we do and its comfy enough. Though it's right next to people queuing but there's not much you can do about that it is a small place. Free parking outside and a toilet so nothing else you would want really. We don't go here as much now as the money crunch and it is a little pricey for 2 sandwiches.

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Adrian Brown . 2023-07-23

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The joke of a salad I got that barely filled the box was disgusting considering the price. Wish I’d made my own

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Vickie Larry . 2023-07-16

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Missing items and sauces. Got lettuce i didn't order on a sub. No toasted. Just cold bread. Won't order again and definitely won't recommend it. Worst experience in a while. Spent £25

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Ilonka Schmidt . 2023-06-16

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Order 2 sub meals online, they never bothered to toast them and my wedges where warm with cold patch’s so they clearly wasn’t cooked properly and I got completely different crisps to what I ordered

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luke . 2023-05-17

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Very tasty sandwich for lunch today and served by a very happy friendly guy

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Michael . 2023-04-23

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Not my best experience at Subway. Salad box was just thrown together and probably the smallest portion I've ever had. Only saved by the cookies.

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Shivaun Southern . 2023-03-22

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Great service, food is fantastic

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Louise Mann . 2023-02-27

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Excellent customer service, we didn't catch her name but was very nice. We all agree to bring back the rotisserie chicken. Good stop for lunch while out and about.

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Jennifer Smith . 2023-01-29

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Great little shop. Great choice. very clean with attentative staff.

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Debbie Weaver . 2022-12-03

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Lovely place to eat. Very friendly staff even asked if our food was ok ? Like they would in a restaurant. Well worth a pop in

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Lesley Ann Baker . 2022-10-30

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This subway is awful. Everything tasted frozen even the veg.

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Harry Parker . 2022-09-20

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Such bad service. One didn’t have a clue what she was doing and the other blonde elderly lady speaks to customers in such a vile bossy manner. More rushed than aldi check out, they don’t even give you chance to speak. Been a few times lately and had the same experience so will not be returning to this one.

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Taylor Suter . 2022-09-07

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I placed an order on the app to collect on Sunday, My salad was absolutely awful the lettuce and everything else tasted like I was chewing on mould. The girl behind the desk seemed to be rushed off her feet or just sick of her life. My chicken didn’t taste all that great in my salad either, Monday comes and I’ve got food poisoning (which my doctors have confirmed) No response from the complaints team.

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Shannon Watson . 2022-06-21

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Absolutely brilliant customer service from the assistant Tin. An absolute credit to the team; always smiling and joking with the customers. Even came and offered to put our boxes and rubbish in the bin. Absolute credit to the Subway team and should be appreciated by the management team.

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Oceanic815___ . 2022-04-11

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Communication was not good, the lad behind the counter did not understand. He then did my order wrong, he toasted my sandwich twice so was rock solid. He was rude and rushed customers

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Rachael Hallam . 2022-03-16

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I visited this Subway today as a "treat" for my daughter- in - law and myself as I was visiting her. I was appalled. The place was empty and no wonder. There were no hot drinks on offer, they no longer have oat and raisin cookies, a lot of the fillings were unavailable, the salad looked a little distressed and to top it all they wouldn't accept my Subcard or app and didn't give receipts. The toilet door was opened into the seating area and the toilet itself was filthy and no soap for handwashing! Last time I visited I asked for teriyaki chicken but that certainly wasn't what I received it was some pieces of dried up chicken breast with no sauce whatsoever. I overlooked this as a once off as I have eaten at Subway all over the world, usually choosing teriyaki and had never been disappointed before. I certainly won't be visiting this outlet again. I have also missed out on my double points. I would give no stars if possible.

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ember . 2022-03-01

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bread always stale from this Subway

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Max Coates . 2022-02-05

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Nice sandwich shop friendly staff. Can sit in and has a toilet.

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Gary Flavell . 2021-10-16

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The young guy was extremely pleasant, nice to see a happy face

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Colin Walton . 2021-09-13

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It's a subway with friendly staff. What more can I say

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Martin Nilsen . 2021-09-10

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One one young man on duty so there was a little wait even with just a few people in. With that said the server was very well trained and very thorough. Met all expectations.

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Peter Longstaff . 2021-08-27

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Food exactly as i ordered. Only a couple of staff on when I was there but not sure if that is normal. Meant that it was less of a production line (and thus efficient) than I was used to.

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Craig Tooke . 2021-07-09

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We went last night 30 before closing. The guy was already cashing up the till and told me to wait 5 minutes then he'd serve me. He should of stopped counting and serve me. We left and went elsewhere. Won't be trying to go there again.

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Amy Tassel . 2021-07-06

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The lad who was serving didn't understand when he was asked for a (fork) to go with a salad box, had to ask him 4 times

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michael brown . 2021-06-23

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Good food. Social distanced que and able to sit in to eat. Quite long wait as there was only 1 member of staff doing everything..poor guy didnt stop for breath, dealing with in store and online orders.

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Aly B . 2021-06-06

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Server a bit stressed as only him serving and couldn't count so he shouted at me when I was the fifth allowed customer in store with my other family members not my problem other members of public cannot read the sign on the door Apart from that sandwich okay wish we had gone to darlo store now

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Mondo Daftasabrush . 2021-05-09

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waited 15 minutes in the que, 2nd one to be served only to find out that it's cash only, should be signs on the door and customers told before they enter and not too waste their time! also should be card machines working as its much safer! after all there is a pandemic going on!

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Rob Igo . 2021-05-01

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Read carefully and slowly - actually understand the words: it's a brain exercise!! Only respond if you plan to post and play no party poopers!! If I had 4 eggs🥚🥚🥚🥚 My rabbit lays 4 eggs 🥚🥚🥚🥚 A thief gives me 3 eggsj🥚🥚🥚 My farm rooster lays 5 eggs🥚🥚🥚🥚🥚 How many eggs do I have I won against Ian pitts

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Karina Gale . 2021-04-29

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Food was ok. Always think subway is over priced and didn't have in what I wanted to order. Asked for an IOU receipt for reward points and wasn't given one and couldn't print off after. Please could subway just train staff a little better and keep enough stock in for orders.

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Eddie Adams . 2021-04-22

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Its subway expensive sandwich but amazin cookies 🍪 😋 🤤🤤

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Barrie Hill . 2021-03-18

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We were served today at 4:30pm by a guy who was very friendly and he made our sandwiches with care and they were great! I've been to many subways round the north east and this is the best service & sandwich I've recieved! :)

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Demi Lane . 2021-03-12

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Couldn't update app didn't realise it needed updating then it wouldn't work spent over £18

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David Clark . 2021-01-06

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A clean and nice location Friendly staff with a smile (under their masks).

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Oscar Palmér (Taurenmaster) . 2020-11-03

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It's subway what more can i say

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Hannah Milne . 2020-10-23

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No social distancing in the shop. Didn't feel safe. Sandwich was nice though.

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Dean Armstrong . 2020-09-19

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Great service lovely staff and the food was spot on too! Thanks 👍

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Stuart Fonix . 2020-09-17

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Its subway nothing really else to say

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Sebastian Hurley . 2020-09-16

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Really nice place, just no social distancing, adults as well as teenagers Sandwich was great though...(take out, because of lacking soc'distancing)

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Geoff Brown . 2020-08-19

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Cracking ladies who were ridiculously busy but so pleasant and helpful

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Helen White . 2020-08-14

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Excellent staff member lovely and patient as mask make things difficult

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Rob Walker . 2020-08-12

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Great customer service under the circumstances

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Gerrad M H Davies . 2020-07-10

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Well I found hair in my food. You decide.

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Attila Jakab . 2020-06-21

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All staff are working hard and focus on job

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Jacek Szulborski . 2020-03-30

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Does what it says on the wrapping

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William Hill . 2020-03-12

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Great sandwich and service but it was freezing cold!

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Paul Forrow . 2020-03-07

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Great price good food pleasant staff

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Graham Hogg . 2020-02-28

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We love Subway food, but this place is sheaths FREEZING! The staff need to turn the air conditioning off, or put the temperature up so CUSTOMERS come first? Subway think they're innovative but they change their menu far too often...

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Fiona Hair . 2020-02-08

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This isa lovey place. Staff really friendly would definitely recommend it

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Suzie Spencer . 2020-02-02

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Lovely as always. However they have stopped doing flatbread and ranch sauce. Just why? Lol

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seantru10 . 2020-01-11

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I have been to this Subway and the one located on the High Street. If I had a car, I would prefer to go to this one. Walking takes me about 20 minutes. It's much bigger than the other Subway and looks a bit nicer. I don't think they get very busy compared to the High Street branch. When I have been there they only have the 1 staff member on.

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Dean Sullivan . 2020-01-07

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Good food nice atmosphere seating area a bit small

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Jacqui Floyd . 2020-01-03

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Because their just make awesome sandwiches

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Libby Slater . 2019-12-26

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Just been into portrack subway what a disappointment.I purchase d a salad box ...I'm still trying to find the salad ..3 tiny leaves of spinach and hardly any lettuce

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Debra Anthony . 2019-11-25

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Good food, OK service can't say much more

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mat fowler . 2019-11-21

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This Subway is much bigger than the one at Stockton High Street and has more places to sit including a lounge near the front. It's also not as busy as the Stockton High Street shop and doesn't have any unsavoury characters about. The food and the price is exactly the same.

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Rugby League History . 2019-11-21

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Great place to visit friendly staff

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Ashley Gill . 2019-09-14

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Great place to eat after jump360 or teamsport karting

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Bish . 2019-08-31

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Place gets very busy at lunches but it's an average subway standard.

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Anonymous Cabbage (James McDonald) . 2019-08-30

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Lovely staff comfy chairs, only thing to improve on is the doors on entry seem to stick open slightly which, in a cold day causes a draft.

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Susan Homer . 2019-08-17

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Breakfast sub was great and tasty... should have got a foot long!

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Daniel Ross . 2019-07-27

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Great when ya starving. Tasty.food.

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Susan Carey . 2019-07-08

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Absolutely disgusting service, ordered through just eat spent £25 and the sandwiches were squashed and full of grease, like they had been shot in a bucket then everything else shot in after them, called the restaurant ask there was also food missing, to have a very rude woman on the phone and get the phone put down on me.

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paul winn . 2019-07-07

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Subway has a very good conveyor belt system for serving customers one cut the bread one puts the meat on somebody else pots the salad on . Not at this place when I went in I could have cooked the bread caught the tuna and grown a lettuce before these two had made my sandwich i give up and walked out

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Andrew . 2019-06-28

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Strange place very entertaining

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Tom Rudd . 2019-05-19

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Gon for a cheese savoury salad bosh

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Eric Whitby . 2019-04-01

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First ever, the staff member changed their gloves between customers!! Other staff and Subways take note! Handling cash, then food without changing disposable gloves is NOT good practice. Its lazy as well as un-hygienic!!!

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Adrian Paul - Comedy & Ventriloquism . 2019-03-30

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It's subway, it's sandwiches need I say more. Recommended 👌

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Peter Rodgers . 2019-03-13

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Exactly what you'd expect from the sandwich chain.

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Joe Wheatley . 2019-03-05

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World class haut-cuisine in sandwich form.

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Elliot Long . 2019-02-22

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Great place to eat,fresh food,great service,extremely comfortable seating,would recommended

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homergimpson . 2019-01-13

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Food was delicious but some of the staff were a little slow but we always love a subway so much choice at reasonable price

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Fi Curry . 2018-12-12

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Always good food and good value

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Jeffrey Reveley . 2018-11-18

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Unusually slow service today. Coffee machine still not working. Food's good.

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Gary Bennett . 2018-10-22

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Excellent, friendly service. Oh, and great subs, too

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Stuart Hume . 2018-08-02

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Friendly staff even though they are clearly very busy

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Mike Whalen . 2018-07-30

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Always enjoy my chicken tikka lol

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Cam Watson . 2018-07-04

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Food as you would expect.but bins full and overflowing.tables dirty with papers on them.basically if it's cleanliness you want I wouldn't rate this one of the best

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Magz Prosser . 2018-06-20

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Excellent service & value for money toasted sandwich

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Karen Matthews . 2018-04-08

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Good for when you want something different in a sandwich.

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Gary Donkin . 2018-03-28

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really bad service it was empty in the store and the two servers where busy talking about there holidays and told me one moment while they stood there and carried on talking we walked out

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Aperex . 2018-03-07

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Always good always always ALWAYS!!!

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Gerrard Hartley . 2018-02-02

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Good service ! Delicious sub and cookies mmmm

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Olwen Mccabe . 2017-11-29

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Average customer service, food ok

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Phil Denholm . 2017-11-10

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Standard subway. Can't fault it

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Mark Meikle . 2017-08-22

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Good service. Nice staff. Food up to standard. Cleaning not so good.

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Lucy Chadwick . 2017-08-17

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Nornal subway, nothing special.

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Christian Augustson . 2017-06-14

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Quick turnaround of customers, when we arrived queue was outside shop

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Michael Wareing . 2017-04-12

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