Subway in Stockton-on-Tees

DO NOT GO HERE guy behind counter couldn't understand English then all the filling tasted a week old and the roll I got was Style very poor performance had to throw it away

Absolutely no stars it’s 25 to 8 the worker say me and my grandad pull up and he locked the doors absolutely ridiculous

sandwich bread was days old, same with veggies, waffle fries were raw and soggy disgusting all the food ended up in the bin I am definitely avoiding this Subway for future the one in Wellington Square is incredible

Friendly staff and excellent service.

Had my sandwich toasted but found bread to be stale at the ends. Didn't taste overly fresh. The lettuce looked like it had been opened for too long as well.

No dramas, called in late on with no one on but the staff member, food fresh, tasty and warm.

Went in late and the Asian man was lovely, super kind and enthusiastic about his job!

I haven't been in for a while. There used to be an old man who was so cool and awesome. Now there is Mehmet who is abrupt and rude. Rolled his eyes when I I wanted to upgrade to a meal from just the sandwich. Ended up giving me 10 pence less of my change. Did not bag my sandwich. Set it on the counter for me to take away. The guy is full of attitude. It's sad coz it's my local subway. I plan to drive further to avoid seeing him again. He made me feel uncomfortable and like i did something wrong by coming into the store. I note that he was not busy as I was the only customer there lol. All I can say....if you don't wanna do the job let someone else do it and get lost.

Nice little place where I jave come a few times when I meet my missus for lunch on the odd occasion. Exactly what you would expect from subway, friendly staff, decent food, prices sre OK. You can sit in which we do and its comfy enough. Though it's right next to people queuing but there's not much you can do about that it is a small place. Free parking outside and a toilet so nothing else you would want really. We don't go here as much now as the money crunch and it is a little pricey for 2 sandwiches.

The joke of a salad I got that barely filled the box was disgusting considering the price. Wish I’d made my own

Missing items and sauces. Got lettuce i didn't order on a sub. No toasted. Just cold bread. Won't order again and definitely won't recommend it. Worst experience in a while. Spent £25

Order 2 sub meals online, they never bothered to toast them and my wedges where warm with cold patch’s so they clearly wasn’t cooked properly and I got completely different crisps to what I ordered

Very tasty sandwich for lunch today and served by a very happy friendly guy

Not my best experience at Subway. Salad box was just thrown together and probably the smallest portion I've ever had. Only saved by the cookies.

Great service, food is fantastic

Excellent customer service, we didn't catch her name but was very nice. We all agree to bring back the rotisserie chicken. Good stop for lunch while out and about.

Great little shop. Great choice. very clean with attentative staff.

Lovely place to eat. Very friendly staff even asked if our food was ok ? Like they would in a restaurant. Well worth a pop in

This subway is awful. Everything tasted frozen even the veg.

Such bad service. One didn’t have a clue what she was doing and the other blonde elderly lady speaks to customers in such a vile bossy manner. More rushed than aldi check out, they don’t even give you chance to speak. Been a few times lately and had the same experience so will not be returning to this one.

I placed an order on the app to collect on Sunday, My salad was absolutely awful the lettuce and everything else tasted like I was chewing on mould. The girl behind the desk seemed to be rushed off her feet or just sick of her life. My chicken didn’t taste all that great in my salad either, Monday comes and I’ve got food poisoning (which my doctors have confirmed) No response from the complaints team.

Absolutely brilliant customer service from the assistant Tin. An absolute credit to the team; always smiling and joking with the customers. Even came and offered to put our boxes and rubbish in the bin. Absolute credit to the Subway team and should be appreciated by the management team.

Communication was not good, the lad behind the counter did not understand. He then did my order wrong, he toasted my sandwich twice so was rock solid. He was rude and rushed customers

I visited this Subway today as a "treat" for my daughter- in - law and myself as I was visiting her. I was appalled. The place was empty and no wonder. There were no hot drinks on offer, they no longer have oat and raisin cookies, a lot of the fillings were unavailable, the salad looked a little distressed and to top it all they wouldn't accept my Subcard or app and didn't give receipts. The toilet door was opened into the seating area and the toilet itself was filthy and no soap for handwashing! Last time I visited I asked for teriyaki chicken but that certainly wasn't what I received it was some pieces of dried up chicken breast with no sauce whatsoever. I overlooked this as a once off as I have eaten at Subway all over the world, usually choosing teriyaki and had never been disappointed before. I certainly won't be visiting this outlet again. I have also missed out on my double points. I would give no stars if possible.

bread always stale from this Subway

Nice sandwich shop friendly staff. Can sit in and has a toilet.

The young guy was extremely pleasant, nice to see a happy face

It's a subway with friendly staff. What more can I say

One one young man on duty so there was a little wait even with just a few people in. With that said the server was very well trained and very thorough. Met all expectations.

Food exactly as i ordered. Only a couple of staff on when I was there but not sure if that is normal. Meant that it was less of a production line (and thus efficient) than I was used to.

We went last night 30 before closing. The guy was already cashing up the till and told me to wait 5 minutes then he'd serve me. He should of stopped counting and serve me. We left and went elsewhere. Won't be trying to go there again.

The lad who was serving didn't understand when he was asked for a (fork) to go with a salad box, had to ask him 4 times

Good food. Social distanced que and able to sit in to eat. Quite long wait as there was only 1 member of staff doing everything..poor guy didnt stop for breath, dealing with in store and online orders.

Server a bit stressed as only him serving and couldn't count so he shouted at me when I was the fifth allowed customer in store with my other family members not my problem other members of public cannot read the sign on the door Apart from that sandwich okay wish we had gone to darlo store now

waited 15 minutes in the que, 2nd one to be served only to find out that it's cash only, should be signs on the door and customers told before they enter and not too waste their time! also should be card machines working as its much safer! after all there is a pandemic going on!

Read carefully and slowly - actually understand the words: it's a brain exercise!! Only respond if you plan to post and play no party poopers!! If I had 4 eggs🥚🥚🥚🥚 My rabbit lays 4 eggs 🥚🥚🥚🥚 A thief gives me 3 eggsj🥚🥚🥚 My farm rooster lays 5 eggs🥚🥚🥚🥚🥚 How many eggs do I have I won against Ian pitts

Food was ok. Always think subway is over priced and didn't have in what I wanted to order. Asked for an IOU receipt for reward points and wasn't given one and couldn't print off after. Please could subway just train staff a little better and keep enough stock in for orders.

Its subway expensive sandwich but amazin cookies 🍪 😋 🤤🤤

We were served today at 4:30pm by a guy who was very friendly and he made our sandwiches with care and they were great! I've been to many subways round the north east and this is the best service & sandwich I've recieved! :)

Couldn't update app didn't realise it needed updating then it wouldn't work spent over £18

A clean and nice location Friendly staff with a smile (under their masks).

It's subway what more can i say

No social distancing in the shop. Didn't feel safe. Sandwich was nice though.

Great service lovely staff and the food was spot on too! Thanks 👍

Its subway nothing really else to say

Really nice place, just no social distancing, adults as well as teenagers Sandwich was great though...(take out, because of lacking soc'distancing)

Cracking ladies who were ridiculously busy but so pleasant and helpful

Excellent staff member lovely and patient as mask make things difficult

Great customer service under the circumstances

Well I found hair in my food. You decide.

All staff are working hard and focus on job

Does what it says on the wrapping

Great sandwich and service but it was freezing cold!

Great price good food pleasant staff

We love Subway food, but this place is sheaths FREEZING! The staff need to turn the air conditioning off, or put the temperature up so CUSTOMERS come first? Subway think they're innovative but they change their menu far too often...

This isa lovey place. Staff really friendly would definitely recommend it

Lovely as always. However they have stopped doing flatbread and ranch sauce. Just why? Lol

I have been to this Subway and the one located on the High Street. If I had a car, I would prefer to go to this one. Walking takes me about 20 minutes. It's much bigger than the other Subway and looks a bit nicer. I don't think they get very busy compared to the High Street branch. When I have been there they only have the 1 staff member on.

Good food nice atmosphere seating area a bit small

Because their just make awesome sandwiches

Just been into portrack subway what a disappointment.I purchase d a salad box ...I'm still trying to find the salad ..3 tiny leaves of spinach and hardly any lettuce

This Subway is much bigger than the one at Stockton High Street and has more places to sit including a lounge near the front. It's also not as busy as the Stockton High Street shop and doesn't have any unsavoury characters about. The food and the price is exactly the same.

Good food, OK service can't say much more

Great place to visit friendly staff

Great place to eat after jump360 or teamsport karting

Place gets very busy at lunches but it's an average subway standard.

Lovely staff comfy chairs, only thing to improve on is the doors on entry seem to stick open slightly which, in a cold day causes a draft.

Breakfast sub was great and tasty... should have got a foot long!

Great when ya starving. Tasty.food.

Absolutely disgusting service, ordered through just eat spent £25 and the sandwiches were squashed and full of grease, like they had been shot in a bucket then everything else shot in after them, called the restaurant ask there was also food missing, to have a very rude woman on the phone and get the phone put down on me.

Subway has a very good conveyor belt system for serving customers one cut the bread one puts the meat on somebody else pots the salad on . Not at this place when I went in I could have cooked the bread caught the tuna and grown a lettuce before these two had made my sandwich i give up and walked out

Strange place very entertaining

Gon for a cheese savoury salad bosh

First ever, the staff member changed their gloves between customers!! Other staff and Subways take note! Handling cash, then food without changing disposable gloves is NOT good practice. Its lazy as well as un-hygienic!!!

It's subway, it's sandwiches need I say more. Recommended 👌

Exactly what you'd expect from the sandwich chain.

World class haut-cuisine in sandwich form.

Great place to eat,fresh food,great service,extremely comfortable seating,would recommended

Food was delicious but some of the staff were a little slow but we always love a subway so much choice at reasonable price

Always good food and good value

Unusually slow service today. Coffee machine still not working. Food's good.

Excellent, friendly service. Oh, and great subs, too

Friendly staff even though they are clearly very busy

Always enjoy my chicken tikka lol

Food as you would expect.but bins full and overflowing.tables dirty with papers on them.basically if it's cleanliness you want I wouldn't rate this one of the best

Excellent service & value for money toasted sandwich

Good for when you want something different in a sandwich.

really bad service it was empty in the store and the two servers where busy talking about there holidays and told me one moment while they stood there and carried on talking we walked out

Always good always always ALWAYS!!!

Good service ! Delicious sub and cookies mmmm

Average customer service, food ok

Standard subway. Can't fault it

Good service. Nice staff. Food up to standard. Cleaning not so good.

Nornal subway, nothing special.

Quick turnaround of customers, when we arrived queue was outside shop