Subway in Glasgow City

The driver was so rude. He refused to give me my order that I waited almost 3 hours for! All because I wrote that I wanted a refund for waiting so long. I want something done about this

Food was cold and wrong items delivered

Never has the full ingredients for breakfast sub always disappointed

I have been to this store many times. The food was nice. Darren always provided excellent customer service. He is very kind and friendly staff member I have a great experience. Most recent visit 12/09/24 (8pm). Thanks

How hard is it to read a check??? Wrong sub came, mad that yous can’t even make a sandwich correctly, won’t be back at this one

Food never turned up, order from just eat all the time service was terrible would not recommend

Came into St Rollox Subway today and food was good. However the young girl with piercings and glasses was totally not interested in serving customers in store. She stood near the till area playing games on her phone and was unhappy when it came time for her to ring up our food. This is not a good look for the establishment.

food was freezing cold missing items the meal prep was just awful full sub was ruined litterly worst ive ever had .

second time ordering and won't order again, first time order was wrong, this time I added a note to double check the order but juice and cookie missing from meal deal, no answer when calling

Cookies missing from meal deals 😞

I usually get my sandwich there, every time saying it would be my last time. Considered it it’s not her day and need to be patient. However it happens all the time. One of the staff member who never wear the name tag , she has blonde hair, is extremely rude and display very unprofessional attitude. Disappointed for such a member of staff. Never will be back to this beach .

How hard is it to read the order put the food in the bag and then hand to the delivery driver If I wanted missing items I would have ordered a MacDonalds

Every time I buy the footlong meal deal I have only ever received the cookie once despite putting it in the comments to make sure it's in the bag. I order it for my son who loves them

foods good but must be a challenge for staff to cut a foot long sub

The food was so cold has to heat it up not happy with this order also forgot the cookies and the hash brown bites

ordered at half 8 when they close at 9. obviously the staff don't care about last orders, missing drinks, everything thrown in to the bag and subs were subpar at best.

Twice I have ordered and not received the egg on my footlong

Fantastic food and drinks friendly staff only to happy to help you will be happy to visit again

My food wasn’t delivered!!!! Again. Multiple times this has happened. It’s a joke now. You should have competent delivery drivers that know how to deliver. As I’m waiting on my food it came up delivered with the delivery driver no where to be seen. Applied for a refund and it can take 7 days!!!! How can I order another one if the money is gone! It’s a joke. Please get this sorted

Food was stone cold. Cookies were missing and a full sub was wasted as the wrong stuff had been put in it.

Don’t read notes lol, pointless having them

everything was cold except 2 things things. The driver says he had problems at store

Part of my meal is missing there should be a foot long garlic slice and it’s not there?

cheese bites are a waste of money, they just suck. and I asked for pepperjack cheese plus paid for extra and didn't get any.

The order was quickly here after the courier got it but because of the delivery time was constantly changing I called the restaurant at 14:50 and they told me that the courier had my order at 14:25 but when the courier arrived they confirmed that the restaurant only gave him the food at 15:00

I'm not happy near all my order didnt come and I'm no getting a refund honestly never ordering from hear again

It was nice but I received wrong order

Served today by a coloured man and his attitude wasn't friendly and the rolls he made me had more sauce than filling! Very miserable with chicken and salad and very disappointed, I won't be back in this 1! The old staff at least smiled and gave you a filled roll! Today was a total waste of money....

Ordered south west sauce with my order and didn’t receive any sauce on my salad very disappointed

My food was stone cold & half order missing

2 hours late freezing cold cold chicken bites cold toasted subs cold cheese bites n nachos after order being remade not happy

Love the food and gets here on time and still hot

food was okish the wedges were cold though

Always order online from this store and never had any issues popped in today and will not be back after the service! Didnt even stay to eat due to way store was run had more than one member of staff serving me on till resulting in being overcharged, also having to go up and ask for items that were forgotten to be gave to us, customer service is appoliging to busy rushing around shop doing more than one job

Sent completely wrong order which was unable to be eaten due to dietary restrictions. Sub was made way I requested but wrong protein, so clearly a mistake on their end and tried blaming driver when I called.

I placed an order with Subway, St Rollox, on Tuesday 9th January and received a text that the order had been cancelled. I then ordered another one with Subway, Bishopbriggs. However both were delivered and I have been charged for the St Rollox cancelled order which I didn’t need. I would like a refund of that order of £15.95.

food was good but left out my nachos was raging heavy looking forward tae them

Delivery was late food was freezing! Seen when left and took 30 mins to go a five min drive. Nothing on subways part

wrong order no sauce and wrong veg on my footlong

Didn't have 1 of the items I ordered but substituted it with other items. Really pleased

missing x12 cookies also got a pack of doritos instead of a box of nachos, not first time missing items

Order was missing an item... Not really a meal deal when paying for stuff you don't receive.

Wrote in the notes specifically for the footlong to Not be toasted, it was sent toasted. This is a few times this has happened in this store. Please read the notes properly.

My food has not been delivered

One box of hash browns were missing :(

Nothing has been delivered but app says its been delivered

Half of the order was missing and delivered late/cold

Half the order was missing and the other half was wrong what a joke

Never received chipotle southwest dip for cheesy bites, other than that food was nice. 😉

Food is freezing not even been toasted

my order said it was delivered and it never came

Arrogant staff, did not care to ask about choice of sauce or vegetables stuffing

took almost 1hr 30min to arrive when estimated delivery time was originally 20 min. no updates as to what was causing the delay, just said that my order was being prepared the whole time. when it eventually got here it was drowned in mayo and the bread was soggy.

Over an hour an half after it was ordered, it arrived.

Food was cold and soggy by the time it arrived

Ordered a footlong among other things received a 6inch instead. Asked for cheese on the foot long and never received that either.

I’m unhappy with my order didn’t get my 3 cookies…. And they didn’t follow instructions again with subway I have photos as proof

Didn’t recieve my cookies x4! Or crisps

It was Nice got two subways asked for both to be toasted only one was warm other one was cold

Can someone please contact me regarding my order ordered a foot long and recieved a 6inch

Shocking. No delivery was made and the only way to contact someone is by email and wait days for a response. Terrible customer service. Restaurants should be informed drivers phone numbers for incidences like this

Great food, delivery. Happy with everything

Disappointed yet again. No juice or donut in the order. Chips were soggy and freezing so was the burger. Never again will I order from McDonald's again.

Sorry to say that when they moved to springburn way, the quality of the sandwich did not.

Fast delivery and luvly food esp the all day breakfast sub

Lovely staff, very helpful with my adjustments

Food was fresh and was ordered delivery man very pleasant

The driver was really nice and friendly, I've found since trying Subway St Rollox a few weeks ago, every delivery driver has been A+++. The food is always very fresh and tasty, the fact that you can make your own Sub etc is a perfect option as I'm so fussy. I have tried their cookies too and these are as amazing as their Subs. 5 stars all round.

No cheese on one of the sandwiches and no cucumber on the other

Shop closed way before the time given by maps as well as subway app

Gave me the completely wrong order. Someone else is currently tucking into my BMT delight probably tam taits wee mrs. This will not stand. Completely disappointed at these diddys/ dumplings

Got the complete wrong order (again) shambles of a place don’t order

Didnt have the right ingredients, no sauce, dry as a bone

Ordered a footlong was only given half of one

The delivery people are lovely and friendly. Only recently started buying from Subway St Rollox and every single time I have ordered, everything was/is fresh from the meat to the salad. Cannot be faulted from ordering to eating.

Only one Gatorade arrived! Paid for two please refund

We ordered two large meals for 2, a custom sub and a salad. One of the meals was missing a sub, meaning that my husband was left without. The restaurant’s answer, oh contact just eat to ask for a refund. Not acceptable when asked for it to be sent out, they can’t arrange a driver so suggested pickup. We don’t drive, hence a delivery!!! First and last delivery order from subway. We have contacted just eat the only way available and it can take up to 7 days. This is literally disgraceful customer service 😡

Food was cold didn’t even bother to toast my bread when asked the delivery took far to long almost waited 45 mins for my food won’t be using this subway again I’ll stick to the one in the other branch in springburn least they quicker and you get what ask for

Missing cheese on both subs and also not toasted !

Staff couldn't be more helpful Sunday, Monday,teusday.

Delivery driver was friendly and smiling

Couldn’t read a simple order properly but delivery was great

Nice n tasty sub, only a small complaint, dip not with cheesy bites, thanks.

Tasty food and quick delivery thanks!

Asked for toasted was freezing cheese not melted and cold hash browns

Excellent food & service . Recommended.

Ask for one of the subs to have a certain amount of scoops they got it spot on

I never got my refund when I ordered from jasmin witch I was due

Ordered 6 nacho chicken pieces and only received 4 which was disappointing

Complete wrong order, waste of money. Will not order from here again.

Food was extremely late and arrived cold.

Ordered a big order and was delivered a single 6 inch sub and the driver tried to make me take it and told me to contact the store, didn't take it and the number for the store doesn't ring.. really disappointed

I was charged full price and my order was incorrect .. no cheese , no crispy onions and not toasted ! Not happy as this as happened a few times with this particular Subway ! If they do not have these items available they should take them off the menu instead of charging for them ! Poor customer service and staff that cannot read orders correctly!

My steak foot long meal was missing from order extremely disappointed!!

Ordered large meal no juice was delivered with the order poor service

No point and asking for salad or anything on ur sub don’t get anything on it asked for cheese melts got chicken stright in the bin it went

Missing some items, good otherwise.

Missing items from order had to ask for refund

Best delivery I've had so far on time and all food in tac

Salad Box nicely filled likenit should be. Much better service than the other subways in the area