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Order received with items missing and what I did receive was poor quality

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Claire . 2024-10-07

MORE AT Just Eat

I never received my order and all phone numbers are invalid and do not work anymore. no one cares I haven't received anything

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Nathan . 2024-09-11

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Everything went to plan.Great service 👍👍

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Kevin . 2024-09-06

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absolutely hit the spot yum and delivery was early and the driver was a gentleman

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Steven . 2024-08-14

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Some of the stuff ordered was missing from the subs. Staff need to read what customers want a bit better.

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Gabija . 2024-08-13

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Served by what looked like an alien with a horrible attitude winging it had to work alone till 12. Sub was absolutely terrible and a disgrace for the rip off price charged. I will NEVER return. Hope it goes bankrupt.

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T McG . 2024-08-10

MORE AT Google

Did not get my order why are you saying it was delivered ?

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Gary . 2024-07-11

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Food was not delivered to house

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Jaden . 2024-06-13

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Forgot to send my cookies aswell as they forgot to put cheese on the bbq meatballs

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Abby . 2024-06-09

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Didn't receive any of my food and I paid for it. Tried to ring but number is wrong so can't get in touch. absolutely horrendous service!

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Nathan . 2024-05-24

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Matt was very kind and gave us free cookies because they couldn't be sold and they were broken matt deserves a raise

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Aaron Ciuraru . 2024-05-05

MORE AT Google

Didnt tick toasted but it still came toasted.

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Mark . 2024-04-16

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missing items and was late arriving

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john . 2024-04-14

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Paid for 12 cookies only got 11

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Samantha . 2024-04-06

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absolutely brilliant they are definitely not tight with their portions which really made me feel like I got my money's worth so thank you 😊

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Claire . 2024-03-30

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The driver never delivered my food

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Jake . 2024-03-25

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The driver was rather rude- joking about with my neighbours, and he was literally about to give my order to them as I opened the door, and then laughed in my face when I did.

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Megan . 2024-03-04

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Good food with friendly staff. I've been going to this establishment since I was at the College. Its handy for when you want something substantial to eat while in the town centre.

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Benjamin Telford . 2024-02-23

MORE AT Google

I ordered 9 cookies and only got 3!

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Darrin . 2024-02-16

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Wrong cookie, subs were not toasted and drink wasn’t chilled

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Caitilin . 2024-02-10

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Half of the tems missing and when I tried to contact them there number isn't recognised

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Christine . 2024-02-09

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Was freezing and was bad taste bread was awful worst subway I've had

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Kodie . 2024-02-09

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Says was delivered has not arruved

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Junnita . 2024-01-20

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Food was all wrong - no number to contact the store had to return the food in person

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Tanya . 2023-12-24

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Waited over two hours for delivery, absolutely awful updates, won't be ordering again 😤

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Anna . 2023-12-22

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Food was cold and some was missing

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Cat . 2023-12-11

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Didn’t receive my order but have been charged

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Linsey . 2023-12-09

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Order was completely wrong and the only item that arrived right was cold the natchos were burnt and uneatable very unhappy with order

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Julie . 2023-12-08

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Ordered double cheese and got none

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Cat . 2023-11-23

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Food says delivered and hasn't arrived?

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Hannah . 2023-11-21

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The sauce was everywhere and the cookies had to bin it all

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Ciara . 2023-11-13

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Lol is it normal not to toast subs now? Pay more for less these days I guess

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luke . 2023-11-13

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Ordered through Just-Eat (11 Nov 2023 15:29 order #113327007), got order wrong, missing paid extras and missing items of about £5 total. Phone number given on receipt matches the one on Google and doesn't work so good luck getting this fixed. Never using again. Just sad.

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Maksimas Lajauskas . 2023-11-11

MORE AT Google

Missing part of order, phone number not working. Confirmed against phone number on google. Crooks.

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Max . 2023-11-11

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Ordered a footlong meal deal and the whole meal deal part was missing. No crisps, no cookie and no drink. Seriously?

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Sarah . 2023-11-10

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No drinks delivered yet again getting to be a joke

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Steven . 2023-11-03

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Driver went above and beyond as the shop placed wrong items to be delivered

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Steven . 2023-10-31

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We arrived at 10.53 for a sub breakfast but told we could only have the more expensive breakfast sub with food items we didn't like or want. Grossly unfair as we were there before 11.00 & are pensioners. We won't be back!!!!

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Edwina Harland-Powell . 2023-10-30

MORE AT Google

2 missing cherry Bakewell cookies and an item was toasted that wasn’t asked to be toasted

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Carrie . 2023-10-15

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The food was kept too long in the easy bake oven and almost burnt, got the wrong cookies and the service was slow. The quality of service has definitely fallen lately, go bridge street instead.

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Jan Andersson . 2023-10-12

MORE AT Google

Ordered a footlong and got a six inch

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Hollie . 2023-10-08

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Fast and on-time, Sub made just how I ordered. 5 Star, love it.

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Ciaran . 2023-10-06

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Order 3 lunch items and 3 cookies. Received 2 of the lunch items and 2 cookies ... the cookies weren't even the ones we had wanted and they arrived all broken. Team of 3people in the office and 1 person was left with no lunch.

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Christie . 2023-10-06

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Didn't receive my drink from subway

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Cathal . 2023-10-06

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Had ordered a footlong but received a 6”, couldn’t even eat it due to the sub being cold and hard

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christine . 2023-10-01

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Order was never delivered although on app saying it was

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Monika . 2023-09-06

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Great service & order was perfect!

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Thomas . 2023-09-01

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Took just under 2 hours for delivery!

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Joeleen . 2023-08-30

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I never received my order. It has been delivered to someone else

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Simon . 2023-08-09

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Second time i’ve ordered and this is the second time my sub has been delivered toasted when it was specified for it not to be toasted.

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Emma . 2023-08-02

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Definitely one of the better subways around. The staff there are really friendly, and the subs they make are always really good. If you like meatball subs, the new Baller sub is a personal recommendation!

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Avery Cro . 2023-07-20

MORE AT Google

Quick delivery and food was delicious and pipping hot

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Gillian . 2023-07-11

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Asked for my bread not to be toasted and I got it toasted. My salad was warm, disgusting

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Debbie . 2023-07-10

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Meatball marinara sub, no cheese, no pickles, no crispy onion, no sauces: chipotle and mayonnaise... very disappointed

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Sonia . 2023-07-07

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Put the wrong sauce on the sandwich and LOTS of it. Isn’t the first time it’s happened, please double check this !!

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Sarah . 2023-07-06

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Nice girl serving, sandwiches decent

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Peter Crilly . 2023-06-24

MORE AT Google

Heated the whole sandwich instead of just the bread, cheese and meat.... who eats a hot salad?..

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Christopher . 2023-06-11

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Ordered notorious bmt and got only meet on it, no salad no souce

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Arturas . 2023-06-02

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Great service and food was delicious!

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Chloe . 2023-05-18

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Subway is my favourite place to order from it is so extremely delicious every single time 🫡🫡

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Sarah . 2023-05-03

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Incomplete order only got half of what I ordered

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Josh . 2023-04-28

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Food arrived hot, perfectly packaged and early. Tasted as good as it would if you went in store.

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Claire . 2023-04-23

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wrong order for the 4/5th time in a row

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Abi . 2023-04-15

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Food was fresh, probably the nicest subway I’ve had in a long time. It’s nice to see this subway does meal deals, couldn’t see any on the next closest subways menu. Delivery driver was so polite and on time. Only downside was part of one of the meal deals ordered, wasn’t included (cheese bites). A bit disappointing hence the reason why I didn’t give a perfect review, everything else was perfect.

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Lyndsey . 2023-03-30

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Food tasted great and was still warm when we received it.

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Claire . 2023-02-23

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First of all I ordered drinks that I didn't receive. Second of all I ordered completely different cookies and received three of your own choice cookies which unfortunately we do not like due to careful selection. Unhappy considering this service is supposed to prevent me leaving the house to correct your mistakes. Which cost even more money.

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Reece . 2023-02-19

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Outside of the Cookie being absent the rest was delicious! Food was packaged well and everything was perfect.

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kyle . 2023-02-12

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So tasty and I did collection and I got there in 10 minutes and it was already ready and bagged! very impressed

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Steffanie . 2023-02-10

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Perfect delivery of my EXACT order with no sneaky, un-notified substitutions (unlike my previous subway order (which was at the other Portadown store {Bridge St} for full clarification) where I ordered 2 orders or 3xRainbow cookies. They sent me 2 sets of 3 cookies, with each set containing 1 rainbow cookie and 2 other cookies at random. I'd rather have had the refund on the cookies but they didn't give me the option. They made a substitution, but didn't authorise or inform me either way, knowing I'd more than like not kick up a fuss over some cookies (they were correct) but it still irks me somewhat! And top top it all off, they've made another improvement since my last order (Bridge St). Today's order (High St) , the sub was stored, nice and tightly wrapped, in a stiff, strong, cardboard sleeve! On top of a bit more insulation for toasted orders, it helped by holding everything securely, preventing potential squishage, damage or the dreaded "sandwich-rupture" that we all fear! Again, not sure if this is standard procedure at the High St store and not at Bridge St? Either way, it was a very good idea and hope that it is now a standard feature for all sub deliveries!

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Dom . 2023-01-28

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We haven’t received our meal deal, only the subs arrived, no drink, crisps or cookies, which were paid for- phoned shop who didn’t reply!!

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Alana . 2023-01-06

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Half of my order was missing. And it wasn't even for me, so there was just a sandwich to split when they had ordered their own meal, but didn't come. The large meal itself didn't come with the full order. Had ordered the nachos with it and all I got was the sandwich, a cookie, and a drink. Really should check their tickets.

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Marta . 2023-01-02

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The most picture perfect subway I have had

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Jenny . 2022-12-29

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Paid for food and extra toppings said it was delivered but no food came this is in the middle of the day nobody called to my house and no number to contact the place will Not order again

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kyle . 2022-12-29

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1 hour 20 min waiting for sandwich. Never again. Never ever.

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Ibrahim . 2022-12-27

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Subway? More like subway better than I expected

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Charis . 2022-12-14

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Super nice guy, all smiles. Mum has mobility issues and she's rhe one that went to the door and he was the up most patient. Amazing. The food was good, the bread however was falling apart, but im sure its lunch rush, so it's understandable

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Marta . 2022-12-14

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Always great for a takeaway. Service is always friendly. Clean inside. Timing was good.

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LOZ B . 2022-12-03

MORE AT Google

Lovely staff, extremely friendly, very funny 10/10 recommended

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Kat . 2022-11-11

MORE AT Google

Was served by a great guy called Jay

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Jay woolsey . 2021-12-18

MORE AT Google

Forgetful, and just interested in getting home.

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Jeff Mccann . 2021-07-21

MORE AT Google

Best subway store I've ever been to, been twice so far and will definitely be back. Quality is always there, tastes fresh, and the staff are great with a brilliant friendly vibe.

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Hayley Wheatley . 2021-06-22

MORE AT Google

Bad customer service. Won’t be back.

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Niamh Mc Caughley . 2020-12-01

MORE AT Google

the bie with the pink hair is really fast an very sound i tink he should get a raise hes a snadwich artist too that sub was unreal

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Darrai Bannon . 2020-10-31

MORE AT Google

The lady is awesome, fantastic personality (love the tattoos) very welcoming and a real pleasure to talk to. Areas clean and tidy. Food as always freshly prepared and tasty. Portadown subway highly recommended.

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Staffyheaven Dee . 2020-10-14

MORE AT Google

Lovely place and girls always make a mean sub!

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Perry Palmer . 2020-09-12

MORE AT Google

The train never arrived but luckily they have sandwiches while you wait

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Conor McMahon . 2020-09-10

MORE AT Google

Riddle me this. If this is a subway why are there no locomotives in sight? Hmm? However they have a wonderful selection of scrumptious deli meats which are both halal and kosher.

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schmink . 2020-02-23

MORE AT Google

Love subway, this Place is just ok

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R. A. (Roger) . 2020-01-29

MORE AT Google

It's a subway 🤷‍♂️ quality's always there, cleanliness etc

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Deividas Mockus . 2020-01-19

MORE AT Google

Just the same high standard you'd expect from Subway. Fast and fresh food when your on the go!

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Joanne Dodds . 2019-11-18

MORE AT Google

Fantastic filled my hungry bellie

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Kevin Magee . 2019-10-17

MORE AT Google

The sub's are usually well made, my main problem is that the past few times i have been in (usually a Sunday) there is only 1 member of staff one, and they are young and seem inexperienced. Not to take anything away from them personally as the service is good, albeit slow. The waiting line soon adds up. Need more Sunday staff!!

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Steven Irwin . 2019-09-09

MORE AT Google

Very friendly staff who will always do their very best and the food is great especially the salads! Sitting area can be quite crowded at times but otherwise has a pretty chill atmosphere.

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Andrew Porter (AndyGuy) . 2019-09-06

MORE AT Google

Great customer service from the staff and always a quick and efficient service. I've visited this branch a number of times and they never fail to get my order right.

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David McDonald . 2019-08-27

MORE AT Google

Brilliant for a quick and easy fill you up on the go friendky staff and quick service

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pokerhead66 . 2019-08-22

MORE AT Google

Great customer service this morning, 👏👏👏

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aj harris . 2019-08-02

MORE AT Google

It’s quite good just maybe need like a make over or something, I enjoyed the food.

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Rainha Junuor . 2019-07-11

MORE AT Google

Food was lovely but shop was freezing

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Louise Williamson . 2019-06-25

MORE AT Google

This subway is okay, convenient and friendly. But not a lack of seating, and the tunnel-shaped layout doesn't always make for a relaxing experience when the place is busy. But a good place to stop for lunch.

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Philip Scargill . 2019-05-16

MORE AT Google

Freshly produced, made by order, great service!

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saurep . 2019-02-07

MORE AT Google

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