Based on 357 opinions finded in 2 websites
Based on 357 opinions finded in 2 websites
Opinions
Wonderful place, very nice stuff and the food gorgeous.
Rita Pereira . 2024-09-08
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Called in for lunch and was served by Cheryth and a new young lady. Both servers engaged in chat and we weren't rushed at all. I had the wild boar Ragu and it was awesome. The portions are big but not too big and the food is exceptional. The restaurant is spotless as are the bathrooms. The whole meal with a fine bottle of rosé wine came to £46. It's the restaurant to beat in Portadown.
Munters . 2024-09-06
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Ideal place for birthday celebration
Rosie Mcconville . 2024-08-31
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Just had a really lovely meal here tonight. I had the chicken wings...yummy. My boyfriend had the garlic bread with cheese, which he loved. I had the risotto for my main & it was to die for. One of the best risottos I have had in a long time. My boyfriend had the calzone pizza which was really delicious too....especially the pork side (it was half pepperoni & half pork). And for dessert I can thoroughly recommed the light as a feather Tiramisu. The staff were lovely & very helpful in helping us make choices. This restaurant is definitely worth a visit...
Ellen Thornton . 2024-08-23
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Take Away Customer... Thanks guys! Been looking for really good pizza since our favourite in Belfast has closed. Living in Moira we didnt mind the travel, so we've looking for something closer to home. And we found you. You are up there with the best in the country. Loved it. 1st impressions were great! Really friendly and welcoming staff, the ambience, decor and smells all on point. First class!
Brian A . 2024-08-16
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Ordered a Pepperoni Pizza, Garlic Bread pizza and Pasta Carbonara for take out. The pasta was amazing. Pepperoni Pizza was very nice. Garlic Bread pizza was disgusting and un eatable. Quite literally lumps of garlic and completely overwhelming. The strong taste ruined the meal as it stuck in your mouth. 3/5 stars because of how poor the garlic bread was. £7.50 wasted on it.
LapK . 2024-07-27
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We visited a restaurant on our way back from Game of Thrones studio. Food was very good, kids menu was nice with a big selection. Good choice of drinks and cocktails. I've eaten better tagliatelle in my life but there wasn't anything wrong with that one. Desserts were nice but portions were small in my opinion. The staff is very friendly and professional. Prices average
Jj R. . 2024-07-27
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The food is really good and you don't have to wait too long for it. The atmosphere could improve with some music in the background. Maybe it is but at the time of the music couldn't here anything apart from other people near me.
Florin Pop . 2024-07-21
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Love this place. Best pasta and pizza in area.
Alex Burrows . 2024-07-20
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Had lunch here. Food was fantastic and service was excellent. Lovely to have a good Italian restaurant to go to and will definitely be back with the children.
Christina Collins . 2024-07-19
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Absolutely fabulous across the board, the staff were lovely and always smiling. The food was just divine, we went to zios a few weeks ago and the food was good but this was next level. I love bruschetta and Italian food and this did not disappoint.
Debbie Webb . 2024-07-01
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Food is delicious. Ethan says that pepperoni pizza is 15/10, he really reccomend it. Milk is milky.
María José de Castro López . 2024-06-29
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Went here last Friday night 21st June 2024 and had a really bad customer experience. Took a long time to take our food order. They then mixed up my food order and took 3 attempts to "correct" it over a very protracted period of time. This meant that I was still waiting on my meal when everyone else had nearly finished theirs. They failed to recognize that there was a major problem when I spoke to them and were quite offhand when I spoke with them. I eventually got an "apology" from the waitress on the 3rd delivery of my meal. Highly unsatisfactory. No offer of a reduction re meal cost or a goodwill gesture of any kind by the management. Definitely will not be returning to this establishment!!!
Harry Crozier . 2024-06-26
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Great food and service. Highly recommended.
Jude C . 2024-06-23
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Really lovely restaurante to eat in, food excellent, staff really friendly and helpful +, lovely and quiet. Lovely at lunch time, our favourite.
Brian Quinn . 2024-06-20
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Called in for lunch with a small service dog. Staff were genuinely warm and welcoming. Our server was a lovely lady. The food was fantastic and owing to my partner's allergies, her food was cooked separately. A really lovely lunch experience and would encourage anyone to visit this establishment.
Munters . 2024-06-20
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Great food and excellent service but strangely not many customers at lunch time. Apparently much busier in the evening. Just loved it.
Mike Parr . 2024-06-07
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Food was fantastic I had the meat pizza and the Lemon cheesecake both where excellent and the service time was brilliant. Great atmosphere on a Saturday night
Jason Cairns . 2024-05-30
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Bad food ever. I live in Venice Italy 7 years....bad experience worst vine ever... 24£...u get one tesco with 9 pounds tesco... never recommend.... worst then fastfood horrible taste. Wormit after this dog food
Adrian Timoftioaia . 2024-05-26
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The pizzas were good. Just go easy on the oregano. Can't wait to go back.
Ally Hobson . 2024-05-24
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Restaurant looked lovely and staff were very nice and helpful. Food was average. We ordered the Foccacia starter which wasn't Foccacia at all...just pizza dough with rosemary and salt on. Sea salt was ground too big meaning the bread was extremely salty. Also disappointing when I'd ordered pizza as my main...more of the same bread. Pizza middle tested nice and sauce etc was lovely, but half of the crust of my pizza was burnt, solid black and not edible.
Shantel Lloyd . 2024-05-09
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Went here for birthday meal and the food was great 😋. So had a lovely time in Air and will surely be back again..
Jason Hoye . 2024-04-27
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Food was decent... Pizza bases were very thin and floppy and hard to cut due to this as pizza is not cut prior. Was tasty enough though. Staff were lovely and good atmosphere.
hannah ives . 2024-04-12
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Low quality food, central London prices. Most of dishes lacked flavor (we were a large group). If you don't care what you eat, you will love it.
Ronnie Gem . 2024-04-04
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Superb food, well cooked and brilliant service. Pizzas or pasta dishes are all excellent. Mixed bread and dips or garlic bread starters superb. A busy place at times but good service is not impacted.
John Wilson . 2024-03-15
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Lovely welcome from staff. Seated near the window as requested and drinks provided whilst we perused the menu. Extensive menu but we both chose the carbonara which was delicious. We visited around 5 pm and the restaurant was just starting to get busy. The staff were friendly and efficient,overall a nice experience. Would definitely recommend.
winebuff14 . 2024-03-04
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Haven’t had a bad meal yet, staff very pleasant and accommodating
Geoff Cromie . 2024-02-27
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Shoddy food and shoddy service. Food served cold and returned for reheating and told that problems in kitchen, but not particularly busy when we arrived
Denise M . 2024-02-24
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Warm welcome, spotless restaurant with a genuine Italian feel. Menu suited all our party including gluten free. Food was great portions on beautiful plates/bowls and tasted absolutely delicious. Service friendly, genuine and attentive. Atmosphere chilled and great lighting. Toilets clean. Highly recommend. Try it. You'll not be disappointed.
Helen Hare . 2024-02-16
MORE AT Google
First class staff are very helpful 👌
Andrew Scott-King . 2024-02-13
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Visited last night, table of 9. Great service, food delicious. Would definitely recommend pizzas as we got a few different ones. Would definitely recommend this place.
kristinas911 . 2024-02-03
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Had a beautiful meal with friends. Food was delicious and hot, service was excellent and atmosphere was very relaxed.
Ciara Connolly Connolly . 2024-01-03
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Have been before and it's always a pleseant experience. Recently had a booking for 21 people during the festive period and Air pulled it off exceptionally well. Food lovely and staff phenomenal. Thank you, will be back again soon!
Shannon Armstrong . 2023-12-14
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Very welcoming place, amazing pizza and first courses, I felt like I was at home in Bologna, here we're talking about an Italian restaurant. I'll tell you, I travel the world for work, very very good
Christian Masina . 2023-11-10
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Sadly a 3 out of 5 for this place. I’ve been 3 times over the past 4 years and each time haven’t been impressed by the experience. All four of us came to the conclusion the mains were overpriced and bland. My friend had had to ask 3 times for Parmesan to be brought to table as the carbonara was “tasteless”. The saltimboca was ok although overpriced at £19.50 for a small piece of chicken and some courgettes with no side included. Unfortunately all our table agreed the food was overpriced and not to a high standard at all. Disappointing again.
Sammy2450 . 2023-11-06
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Delicious food served very quickly. The staff are all efficient, polite and friendly. Thoroughly recommend Air to anyone who loves Italian food.
Glynis Waite . 2023-10-27
MORE AT Google
Ordered carbonara no taste from it and pizza which was destroyed with sauce husband couldn't eat it and he likes pizza so won't be returning
Olive Marks . 2023-10-22
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I was here only once time but I felt home, the atmosphere is very cozy, the stuff very kind and friendly, the Italian chef Roberto is super funny and the food (both pasta and pizza) is simply amazing. If you are in the area don’t miss this opportunity, best carbonara ever.
Mirko Lo Coco . 2023-10-05
MORE AT Google
Nice food and drinks, the place looks well with a nice atmosphere. Would definitely go again.
Paul . 2023-09-22
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My wife and I attended AIR on a Friday evening and were welcomed by friendly staff and promptly took our drinks order We went for starters of calamari and mozzarella squares. Both cooked very well, calamari wasn’t rubbery at all and the squares crisp yet gooey cheese on the inside Both of us got pizzas for our mains. They were very nice however didn’t blow me away. My dough was just ever so slightly undercooked in the middle and could have done with more cheese, but still a nice pizza. Unfortunately for AIR there is a nicer pizza establishment in Portadown. But still a good experience and under £50 including drinks was a fair price.
Adventure53360612402 . 2023-08-23
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We love our visits to Air! Perfect for families but also suitable for those date nights. Food is delicious & the staff are so friendly & welcoming. Already looking forward to our next visit!
Rachelle Giffin . 2023-08-21
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Love every visit to Air. Food is beautiful, reasonably priced and the girls customer service is second to none. Great atmosphere too
Charlene Murdoch . 2023-08-17
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Can't fault this restaurant.Everything was devine
Michelle Rathore . 2023-08-16
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Nice place to eat , relaxed atmosphere and great food . Staff are 1st class and very efficient . Would definitly recommend this place ,and will def be back 👍👍👍
Kieran Mckeever . 2023-08-02
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Food was lovely but thought £21.50 was very expensive for a small amount strip beef and roast patatoes and not serve with any veg also there could have been more vegetarian choice
callum carley . 2023-07-16
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We booked this place last minute as I forgot to book a table for date night. (OOPS). The atmosphere was lovely, as was the decor. The service was brilliant we weren't waiting long for anything from drinks to food. Food was really nice and well presented and the staff were extremely attentive. The only thing I would say I didn't like was the price of the food. I was holing to get a side included with the price of the dish which it sadly isn't. But I will definitely be back again.
Joshua Kane . 2023-07-13
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Nice to finally experience authentic carbonara without chicken, mushrooms and a creamy white sauce 🙄, quick service, good food and nice surroundings, i also stole a bit of my sons pizza which was also top notch 👌🏻🇮🇹
fieldy454 . 2023-07-02
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10/10 great service, great food great atmosphere.
Alan Mckee . 2023-07-01
MORE AT Google
Had a lovely meal in Air last night. The food was delicious. The staff were efficient and friendly. We had the most gorgeous wine with our meal and the atmosphere was relaxed, smart/casual. Will definitely be back.
Catherine Whyte . 2023-06-30
MORE AT Google
The best Italian dishes by far !!!!! Every time I visit this place - AIR ( ARTISAN ITALIAN RESTAURANT) I try a new dish. It doesn't matter what it is, it's guaranteed to be delicious 😋😋!!! Highly recommended !!! The chef Roberto works magic in the kitchen !!!
Lina Lina . 2023-06-21
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Great food. Great service. Lovely staff. A real taste of Italy in Portadown
Naomi Murdock . 2023-06-14
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The best restaurant to eat some traditional Italian pasta. Best Carbonara I ever ate!
Miguel Gonçalves . 2023-06-10
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Been here a few times for lunch and will be back. Lunch menu is very reasonably priced and a good selection. Calamari is good and so are the pizzas. Friendly service.
John Wood . 2023-06-01
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The food was overpriced tasteless and definitely not cooked... I had a main of 5-6 chicken ribbons in a large amount of pepper sauce.. Bland chips and 2 lumps of raw broccoli...i think was priced £18.50...will not be back..
Suzanne Dunlop . 2023-05-31
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Our plates were clean so no pictures to share, I love every bite , one of the best coffees in Portadown.
ana dolores . 2023-05-22
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Starter I got was bruschetta, very bland, no seasoning or taste, was very disappointed, the restaurant was that warm the 4 of us were sweating beads! (In February) place wasn’t even busy!One of the pizzas was way over done, one of our servers was lovely the other was extremely rude, won’t be back, all 4 of us said overpriced for bland enough food..
Julie Blevins . 2023-05-19
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Good food in a comfortable modern setting with plenty of friendly waiting staff to look after us. Good value for money too.
Stephen W . 2023-05-09
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"Sauteed" chichen was not sauteed.....just slices of roast chicken. Broccoli stale. Chips re-heated and tasteless. Sause poured over chicken. Bad value for money. Nothing had been cooked by chef....just "put together". Staff very nice.
Jamie G . 2023-05-08
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Amazing restaurant. I have eaten here on at least 10 occasions and will continue to return! Excellent Italian food, a lovely atmosphere and always attentive staff. There is a real family atmosphere amongst the staff making for a comfortable experience. The arancini is a must, as is the Italian hot chocolate for afters. I eat here with friends of an evening and have never been disappointed. We always order coffee for after dinner as we never want to rush home after eating such an amazing meal. I have also taken business meetings here for evening meals and have been impressed every time. Highly recommend.
I7304LOjessicar . 2023-04-28
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Great service and delicious food.
Kala Bednarek . 2023-04-26
MORE AT Google
At AIR, the food and service are amazing. We had a very helpful and knowledgeable waitress, and the pizzas and starters were beautiful. It's the best Italian restaurant we have ever been to outside of Italy.
Nigel Speers . 2023-04-21
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First time, but great environment, the food and service great. Definitely worth another visit
Sónia Esteves . 2023-04-20
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Starters were amazing , goats cheese pizza was alright, squid ink pasta was vile. That squid clearly died along long time ago.
Lara Gray . 2023-03-28
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Brilliant food and good service, very busy on Saturday but quick turnaround for food and drinks with friendly servers
Rachel Rigby . 2023-03-24
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if you go here please don't think that this is what Italian food tastes like. I should have known how bad it was going to be when I tasted my calamari. Not crisp in anyway.. They tasted just this side of eelastic bands, Yuk!! It was replaced with Brunette, which was basicly garlic bread with chopped skinned tomatoes on top. Unfortunately the main courses were no better. My beef tagliatelle was a creamy mess. My wifes meal apparently had olives and capers, she could taste any. The staff were brilliant and very attentive,. Our meal came to £85!!!! If we didn't have a voucher which we had to use I wouldn't have paid a penny!! In these times of the Cost of Living Crisis, it was an absolute waste of money. I advise anyone to try that other establishment not too far away from Air.
michael wilson . 2023-03-04
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Unfortunately we did not enjoy our lunch. We ordered the The Love of meat pizza and we were so disappointed. There was no seasoning in the sauce, the tomato base tasted like it had been squeezed out of a tomato puree tube. I had asked for herbs or chilli flakes to try and give it some sort of flavour, but this isn't something they had, the waitress did bring me over chilli flakes after asking the kitchen staff. The service and cleanliness were all good but the food itself was a big let down. I did mention this when paying the bill, but there was nothing really said.
Lisa Bickerstaff . 2023-03-04
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The pizzas in this place are absolutely exceptional. Visited for the 2nd time yesterday and it was just as good as the first time. Highly recommended.
Gerard McCann . 2023-02-12
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To start with sent my pizza back not fit to eat my son's meal which he eat was discussing chewy bacon the wife said her food was ok and her sister never eat hers ,starters was ok ish bill was 125 pounds with drinks ,to be honest it's a nice place must pay peanuts for chef's ,has potential but needs a change in staff
Y5320ITdavidh . 2023-01-23
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I'd like to see greens on offer on the children's menu. Not all kids like a plate covered in shades of brown. And the small family tables shouldn't be ignored over party tables.
Lynn Els Hanna . 2023-01-13
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Lovely Meal and lovely atmosphere, staff very helpful
GVH TFK . 2023-01-12
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Loud music and service was slow we were forgotten took 20 minutes to be served
Mrs. Peach . 2023-01-05
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A lovely lunch which was good value. I will return..
Gary English . 2023-01-04
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Had a lovely meal in here last night with my husband. We ordered some vegetarian options from the menu and everything was lovely. Wine an dessert was lovely and staff were very nice also. We will definitely be back.
karina Brady . 2022-12-05
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Absolutely fabulous restaurant! Firstly the food is amazing; beautifully cooked, gorgeous ingredients and really varied menu (great specials too!) secondly the vibe is really cool, a lovely buzz around, and thirdly the staff are awesome! So friendly, warm and helpful! We had a wonderful evening and cannot wait to come back!
MarkRussell25 . 2022-11-23
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Another amazing meal from AIR Thank you so much to our dear friends Claire and Chef Daniele 🍸
Frances O'Hagan . 2022-10-19
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I want to start this review by saying I used to work in food service in a local restaurant so I wouldn’t often complain and I’m patient when places are busy and short-staffed. Air was neither overly busy nor short-staffed when we went out for dinner this evening. It was our anniversary so we wanted to head out for a nice meal to celebrate. Our drinks and food orders were taken quickly and our food arrived sooner than expected. The food was delicious. Perfect temperature and the staff were friendly. We asked for dessert menus and were surprised how long this was taking. We watched two other couples give up on waiting to order dessert while we were there. Eventually my husband went up to ask for menus again and they were brought down right away. The waiting game continued. We closed our menus to give the signal. I think I need to say again they weren’t overly busy. There were empty tables around us and it isn’t a big restaurant. We saw countless servers walk past our table and one setting up the table next to us without taking our order (the server who we asked for dessert menus from). Eventually we gave up and went up to pay and I wouldn’t usually but we were asked how everything was so I thought it best to let the server know about our wait to make sure no-one else was being missed. I think it might help if they gave servers sections to look after rather than having all servers cover all tables. It makes service flow a bit better and it might resolve this issue. It would also mean the owner isn’t missing out on additional profit from tables.
Discover38681477746 . 2022-09-17
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Absolutely delicious food, and service was super, would definitely return
Aaron Frazer . 2022-08-31
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Very good food 👌 I really enjoyed. If You like Italian food I highly recommend
Agnieszka Szwed . 2022-08-27
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Food was nice, decent portions and price is fair however service was awful. We were a table of 3, took 45 mins to take our order. Then brought wrong dinner out for one of my friends. 2 of us had our dinner eaten before her correct meal came out. Ordered tea and dessert, which after 30 mins we asked about or dessert. A staff meme Ed said it was coming. Another 20 mins pass and still no dessert, reminded them again and then dessert was brought out after 10 ish mins. We had the Nutella fritters which were not nice at all. Disappointed in the service because the food was nice (but not the best I’ve had). Hope next time may be better.
Hannah C . 2022-08-25
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Superb food. Great service. Small lunch menu but great choices.
Paul Agnew . 2022-08-18
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the food is good, but I don't like to smell like the food they're cooking, and I did.
Lorraine Sheppard . 2022-08-14
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Love Italian food, so we go here often, always a good dining experience
Adam Mcdowell . 2022-08-08
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Nowhere near as good as the reviews make it seem. The "four cheese pizza" was super disappointing. No tomato base and all those "four cheese's" made the pizza taste like bland salt. The ham was full of grease and still no taste. Something also gave off a strong taste of plastic, so it must've been lying around in some container. The "four cheese gnocchi" is identical. Just a bland mix of grease & salt. Really disappointing for a £14.50 dish. Not only was our meal overpriced but it didn't meet expectations and the staff are on you like hawks so you cant eat in peace. If you're looking for pizza, go get an Apache instead.
Arno Wolf . 2022-07-16
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2 adults, 1 child, 3 happy people. The beef tagliatelle was beautiful with a creamy pepper sauce and fresh cherry tomatoes. Dessert of Chocolate and Pear Torte where the pear added more moisture than flavour
Robert Kane . 2022-07-03
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Starter absolutely lovely . Not a great choice of authentic Italian meals .
David Brown . 2022-06-29
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Staff friendly food a let down even chips were reheats
Liz . 2022-06-28
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Our Pasta was superb! Lovely setting and atmosphere. Friendly and professional service. We will definitely be back! Thank you. 😍
Annette Joubert . 2022-06-23
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We went last Friday evening, I chose the Romano pizza, it was completely delicious. Cooked exactly how I liked it. David had the wild mushroom linguine, it was fabulous also. The service and ambience were great. It is a favourite haunt and so consistent. Claire goes out of her way, and Grace was the friendliest and most efficient of waitresses.
AineL . 2022-06-20
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Very nice surroundings and atmosphere. Varied menu to suit all tastes. Great portions. Best Sea Bass Iv ever had and my husband really enjoyed the seafood risotto. We will definitely be visiting again.
alexandraw234 . 2022-06-13
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Great food and great service! 👍
Andrew Trueman . 2022-06-09
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Great food and service. Enjoyed the whole experience, will definitely be back!
Tracey Powell . 2022-06-03
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I went here for the first time with my family and I really wasnt impressed after all the good things I heard about the food I was really disappointed. The service was next to none the staff was absolutely brilliant but the food we got was another story I can't say I'd go back
Jackie . 2022-05-29
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My 10 year old step grandson insisted we left a five star review. He loved everything about it especially the Pizza.
charte1969 . 2022-04-30
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Beautiful food. Friendly staff. Lovely atmosphere. Will definitely be back.
shazstunes C . 2022-04-15
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Very nice for a quick bite, the female member of staff that looked after us was lovely and the food was yummy. Just a bit forward to have the card machine set up for add tip if you like and then been asked if you want to add it. Just tap on the tip amount or no if you would like not to tip. This is like been asked by the staff for a tip. A tip is up to the customer to offer and then add the amount at this time.
Rodney Gibson . 2022-04-03
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Yet another wonderful evening at Portadown’s best restaurant. Perfect Italian menu , great service , special atmosphere enhanced by the friendly owner and her staff. We will be back soon
Malcolm Dean . 2022-04-03
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Have visited AIR 4 times now, and it has been incredible every time. The food has been served quickly, tastes amazing and so fresh. The service was also incredible. The staff are very attentive, and super friendly. They always make me feel welcome as soon...
I7304LOjessicar . 2022-04-02
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Nice interior but don't take the Haiwian pizza.It looked like something our dog would eat. It certainly wasn't a feast for the eyes.
Michael Downing . 2022-03-21
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Tasty food pizza and great store atmosphere 👌
Alex gamer Hehe . 2022-03-20
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Visited on Saturday with my husband, our first time to AIR. Greeted by a wonderful host and lovely friendly staff there. The food was absolutely stunning and the cocktails, delicious!! Not only was the food good but the food and drinks were promptly served, especially...
NaomiJCT123 . 2022-03-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2161 Opinions
Very disappointed the wait was 1/2 hour from ordering and that was just pizza , said to a member of staff who said ill be right back still waiting for her to get back 24 hours later . I was sick after eating the pizza just a horrible experience . Would definitely not recommend this place at all
248 Opinions
A wonderful place to have a coffee or a meal great service and fantastic staff a must visit.