Subway in Luton

Nice Sub I had, excellent staff

My order was incorrect and the driver had refused to deliver my food to my door and gave me attitude when I I refused to go outside in the rain to get it

Delivery time kept getting pushed back when the courier eventually arrived he sat outside our house for 10 minutes on his phone playing games with our food I had to go outside to his car and knock on his window to get my food

Ordered from Uber Eats and a Just Eat order showed up, rung up to inquire what's going on and was told they never received an order despite the app saying so and the woman who answered just kept repeating the same response and not offering any solutions, the order is also fish which my partner is allergic to, when asked for a manager we were given no response just told the same response over and over again, very poor service on their end. Wasn't long before they closed when the order finally reached us so wouldn't be surprised if they just couldn't be bothered

There was no salad in either of the subs ordered and one just contained various meats, no sauce or salad. Not what I expected at all or what I've received from previous orders

Friendly drop off from the driver. Tasty, fresh and still warm from the store ☺️

Friendly driver and friendly drop off!

WHOEVER WORKS HERE RIGHT NOW - you need a raise i just had the best subway OF MY LIFE

what a ripoff. I have been gathering the stamp cards and on my biggest order I don't receive one..... typical. this will most likely stop me from ordering again. and anyways they don't put in as much meat as they used to....with all the American frenchise this is the English run by Asians ( excluding the well respected Chinese people) dimwits type of restaurants.

Will never order again. Food poor quality.

Portion size of the waffle fries is so poor

my food looks nothing like the picture no salad and what you can make out to be pepper and onions seriously. my daughter said it resembled like dog food won't be ordering again.

Not the first time I arrive at dinner time and the lazy staff have not prepared any bread for dinner time and the excuse is were busy. Absolutely disgusting considering I have exactly the same thing every time I come here. About 6 times a month! Only 2 white breads and 1 hearty Italian. No wholegrain, no honey and oat, and no Italian herb and cheese ! The staff keep it for themselves and the other uni staff that roll through from India. Not paying for their meals I have witnessed on many occasions.

No tissues provided. Messy appearance. Food was all over the place.

woman named gungandeep has appalling service, was rude to her colleague before serving me, rushed making my sandwich, forgot an ingredient in which i had to remind her before she put in the oven, took the food out of the oven early. was cold in 3 minutes. not impressed. normally a pleasant experience with good tasting food. however gungandeep shouldn't be there

I ordered garlic cheese bites and received spicy ones, I am extremely disappointed.

One of the things I like about Subway is that you can choose what you want. I normally have a Turkey Salad whenever I go to different Subway restaurants but decided to have a sub instead when I visited the store in Luton. The member of staff behind the counter was very friendly and made my order exactly how I wanted it and it tasted really good.

This subway is always clean and has fresh food. Nice and friendly staff members especially, Divy, he's very polite and professional to everyone he serves.

Food cold. Waited a. Hour for delivery. Very disappointed

I took my son and his wife for lunch here today, Sunday 24th March 2024. It's without a doubt the cleanest Subway that we've ever been to, with the freshest food, and the most polite and friendly staff. We've been before and it was exactly the same then too. The tables are always clean too and it's light and airy.

I had a missed call from subway, I called back and they told me to ring the delivery driver as they had forgotten to pack half the order. I told them I didn’t have their details so when he arrived I told him- he told me hadn’t got a message and to be honest didn’t seem bothered. I called again twenty mins later and they still didn’t know what to do but ended up saying they’d give me fresh food- the food that had been received was cold to begin with anyway. Still no food was delivered which is ve

Wrong order delivered. No help from the shop. Just shocking

Complete wrong order delivered to me I called and told them and they said they would send a driver back to me with my right order but haven’t very poor service

Ordered a breakfast sub, it couldn't of been colder if it came out of the fridge!

They sent me the wrong order then when I went to the store to get the right order they refused to refund the delivery fee

They sent me the wrong wrap. Wasn’t what I ordered

There was no salad in my subway - very disappointing

Would be helpful if the sandwich was written on the box

It was my first time at this subway, my first impression was "wow it's so clean" The entire restaurant was super clean and everything was nicely organised despite there being only one person working at the time we went. The gent serving us was nice and helpful and made an excellent sandwich! Superb.

The delivery driver rang me 4 times while on site for directions. All 4 times i told him how to get to reception to deliver. There are also signposts. My food was cold by the time a member of staff went outside and looked for him.

Bread was stale, didnt get all off the added ingrediants i had asked for, not very happy wont buy from tgem again.

If you don't mind your tuna salad being mainly lettuce and no more than a tablespoon of tuna, choose here. Otherwise ingredients were fresh and tasty and it was delivered bang on time.

Good service delicious sub 5 stars.

Very surprised at my first experience at this Subway. The service was fast and efficient. I had my food in minutes from entering. The foot-long was tasty, fulfilling, and right-priced. The only slight negative was there was little in a way of atmosphere. Perhaps, a smile and social interaction with customers would help?

My order didn’t get delivered on the right address. I need my refund.

Clean facility and staff are helpful.

didn’t get what i asked for. missing pepperoni and ham, extremely cold, asked for toasted as well didn’t get toasted

Had to ring up subway to say the driver was all the way in putteridge while we are in wigmore. They've aid the driver left ages ages ago, told me to call the driver but I don't have a number and they said they can't contact the driver after he has left as they don't have his number. The food came and was cold. Absolutely appauled with the service. I would like to be compensated back into my bank account!

I love the a salad from here but this time I ordered spinach but it wasn’t there Just a bit disappointed this time ☹️

Quick and efficient just like every other Subway I've been into.

Ordered a chicken and bacon salad, it costs extra for the chicken and bacon, it came WITHOUT chicken and bacon. No cheese on the nachos. All food cold when arrived.

Typical subway, no better or worse than any others, was hungry so it was fine for a quick late lunch and a loo stop

Sub was lovely but disappointed none of the 3 I ordered were toasted

food wasn't delivered I had the wrong order turn up,

The quality of food was poor, will not be ordering again 👎

The order did not turn up absolutely ahocking and marked as delivered on the app

It would be great for staff to read notes and let the drivers know when someone asks for food to be left outside with no knock because they are feeling unwell.

Awful store! The sub tasted off, hardly anything in the sub aswell! Seriously would avoid this store! Complete waste of money!

Got subway today and it was so badly made /tasted horrible and has put me and my dad both off subway. Too make matters worse they did not put labels on the 2 subwys and my dad who is a Muslim ate bmt which is full of pig

Asked for cheese didn't get .did not ask for tomatoes as I'm allergic but they where in my sub so not happy

I can’t say a bad word about this place. The food is always fresh and tasty. Good customer service too especially one girl called Ashleigh she is lovely. Every time I visit wigmore subway she is always smiling and has good customer service skills. She deserves pay rise :)

Would like to know what date the food expired? Had to throw all the food away You lot are discussing maybe don’t bother working A breakfast sandwich has egg sausage and bacon not half sausage looks like someone already eaten it and a lump of bacon bits think it’s dangerous to eat if I’m honest Places like this should not be on just eat should be closed down

Worst subway I’ve ever had. Meatballs were freezing cold, not sure they were actually cooked properly, no cheese either, awful 😣 will never order from here again

Ordered breakfast baguettes. Sorry they weren't great. No bacon in one and the untoasted came with cold sausage and bacon. Won't be ordering breakfast from Subway again. Shame as their other sandwiches are always nice..

Really quick delivery - giving turn by turn directions in the advice box is a great idea if you live close by!

All good food arrived quickly and was of good quality

I was really happy with the service

Food is always good here and tasty. Very well priced as well. Much tastier than KFC that's next door.

The wrap was not toasted as requested. Lack of filling in wrap, not much chicken or bacon

Very clean. Staff were attentive and the food was delicious

I asked for no egg in the notes but there was egg in it so I couldn’t eat it!

The workers there are hopeless, They don't listen, they get the order wrong, they don't seem to know the menu or how a meals works. It took us 15 minutes in an empty shop to order 2 footlongs. Didn't even ask if I wanted sauce. Will NEVER return. Who ever the manager is YOUR STAFF NEED TRAINING!

Lovely helpful staff, just disappointed we were only given plain bread sub as a choice. We were told the other flavours were for online orders only. So we didnt enjoy the sub as much as if it was the italian herb bread.

Never follow the instructions, disappointed

Truly amazing breakfast sub! I had the Mega Melt 6" on hearty Italian bread with hickory smoked BBQ sauce and extra (free) sliced tomato and it was totally delicious. Having all the proteins in one sub really does make a satisfying breakfast. I will definitely get this again!

Absolutely disappointed with my food. Not worth the money

Hardly any chicken and missed off mixed peppers

Just opened not quite long ago. New interior, friendly staff, lots space inside, quite clean

Never get an order right. Always something missing. Don't waste your money here.

Very nice subway never seen a subway decorated that way the stuff was friendly (Dennis ) attentive the food was nice and fresh 2 hour free parking after you pay by phone

I have visited many subways in my travels. This is my first visit and would like to thank the two young men for their impeccable service. The premises are clean tidy. Food looks fresh and appetising. The bread roll I had was perfect. Not all stodgy. Not sure how this place got so many bad reviews. I normally would not leave a review for a large food chain unless it was terrible or excellent. This place is excellent. Toilets look brand new. Very much a place I will revisit. Michaell - sorry for name spelt wrong) served me twice and was very polite and actually wanted to serve me. Something I miss in a lot of establishments. I'm sure it can be a real tough job too. Thank you for not huffing and puffing. Your colelgue was good too but I never got his name.

Shame, a 5 minute delivery journey at most, food arrived cold? And over stuffed with black olives… certainly no portion control applied… made it very bitter

Food was good, but the service was pants..

fresh salad get your 5 a day here scrumdiddlyumptious!

Loved the sub and how short it took to get here

Delivered on time however driver just dumped the food on the floor in front of the door instead of waiting for us to answer the door

Sub wasn’t filled compared to other subways. Really disappointed. Won’t be going back to that subway again

We ordered double meat and didn’t get double meat.

Allergic to cheese, ordered without and it came with cheese.

Was disappointed as the order had different things to what we had ordered. Items had been substituted without informing us- crisps, cookies and drinks. Just left us feeling a little underwhelmed!

Sorry I thought I ordered crisps thats why I complained

Enjoyed the sandwich. But was sent a packet of crisps that was 2months out of date. Need to check your dates

Got delivered the wrong food - rung shop and they couldn’t do anything then hung up.

Some food missing not drivers fault

Missing drink and Crisps from meal deal. Missing Salad sauce and cheese from sandwich.

They forget two things of my order

Decent service Lady serving made a mistake with order but rectified it and apologised

The staff members should tie their long hair up, not just back, I don't want long ponytails swinging over my food/the salad trays. It's unhygienic and I'll not be returning.

Excellent and honest staff. I left my phone behind and they called me back to say I left my phone in Thier shop. I can't be more thankful to them.

I know 3 people who have eaten from there & have dodgy guts the next day,will be avoiding thus place.

It's 9:30 almost and still have to wait for them to bake their bread. This is ridiculous. They opened at 8:00