Based on 884 opinions finded in 4 websites
Based on 884 opinions finded in 4 websites
Nº 56 in 225 in West Dunbartonshire
Opinions
item states was delivered but it wasn't. absolutely terrible service.
Jennifer . 2024-11-26
MORE AT Just Eat
order was made at 13:15pm it got delivered at 14:20 pm that's 65 minutes not between 20 and 35 minutes like it stated on your site as for the sandwich it's meant to be 6" the one you sent was 5" and barely much in the way of ingredients day light robbery is a good word for it.
Tony . 2024-11-23
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bacon tasted funny and had a green tinge to it and the sauce was sour. Also forgot my sauce with waffle fries.
Lucy . 2024-11-18
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The order was proper messed up, no salad on one of them, and the salad that was meant to be on the second sub, was on the first.
Annamaria . 2024-11-14
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I have had a bit of bread delivered and wrapped up - nothing inside it! Very unhappy!!
Hayley . 2024-11-04
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I never received my drink i ordered with the meal, tried to contact subway tolet them know but their phone hadd been turned off
Frank . 2024-11-03
MORE AT Just Eat
only got the subs didnt get any drinks sides or sweeta
Dominic . 2024-11-02
MORE AT Just Eat
2nd time I’ve ordered a salad both times came without the sauce I asked for .. disappointing
kelly . 2024-10-13
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asked for a BMT with tomato cucumber lettuce shredded mozzarella and cheddar mix with poached egg delivery arrived on time without the tomato very little cheese and half a poached egg on the sandwich very sad and pathetic looking not what i expected from lomondgate shop.
Tony . 2024-10-12
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Can not get a order right always something missing
Kenzie . 2024-10-05
MORE AT Just Eat
Card machine was down. So had to order online. But staff were efficient in picking up and processing our order for us.
Anna Crawford . 2024-10-01
MORE AT Google
I was in here yesterday and the server David was rude and had no manners ruined the whole experience won’t be back
Ian Michie . 2024-09-29
MORE AT Google
My order was incorrect, one sub a Classic BMT only had meats no cheese or salad as requested and the wrong sauce and both subs were burnt. Very disappointing indeed.
Joanne . 2024-09-18
MORE AT Just Eat
We had a very lovely conversation with the new manager Matt good charming lad will be back to see him good customer service
Mark Wilson . 2024-09-17
MORE AT Google
both sandwiches are very nice cookie was a lot smaller than expected all in all very enjoyable thank you.
Tony . 2024-09-14
MORE AT Just Eat
Bread was stale definitely was not fresh made and no way to contact the shop absolute waste of money
robert . 2024-09-13
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Didn't receive my full order and no phone number to contact the shop 😒
Joanne . 2024-09-12
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£40 order and half of it turned up, whatever turned up was not the right order and the food was cold…
Zoe . 2024-09-11
MORE AT Just Eat
Subs not toasted and no waffle fries delivered as ordered.
Kerry . 2024-09-05
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Missing a coke and wrap was supposed to be a Philly cheese, no idea what it was but it was horrible, ended up in the bin. £30 order disappointed.
Collette . 2024-08-29
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Was really nice good portion size and the churros taste like Americans ones so good only thing was it was cold but just heat it up in the oven 8/10 would order again definitely
Solell . 2024-08-25
MORE AT Just Eat
We were served by the lovely Jack, who was very patient with our large order. Excellent quality of food in a quiet atmosphere.
Aastha Shah . 2024-08-24
MORE AT Google
Order completely wrong, food missing ask for no cheese when I have a dairy allergy yet cheese on everything. Do no use this subway, use any other subway than this subway. Workers need to go back to school to learn to read an order.
Sam . 2024-08-08
MORE AT Just Eat
my sandwich had no sauce or salad when i had ordered both
brooke . 2024-07-30
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The service was absolutely shocking, the wee girl who served us had nothing but attitude and ignorance to customers and staff. The food was flung together she never took our order properly and when we asked for our food she gave me a vile look and moaned.
Donna Caren . 2024-07-28
MORE AT Google
This order has not came, but says delivered!
jennifer . 2024-07-26
MORE AT Just Eat
Forgot my southwest sauce not pleased
Ellie . 2024-07-06
MORE AT Just Eat
The slowest subway in the world honestly save yourself the hassle just go elsewhere
Adam Mcphee . 2024-06-27
MORE AT Google
incorrect side as didn't receive waffle fries and incorrect desert as got a fudge brownie instead of chew chew.
Chloe . 2024-06-27
MORE AT Just Eat
Food was disgusting and freezing cold. Nachos were soggy as if they had been sitting with the salsa on them for hours, the subMELT was absolutely freezing and tasted disgusting
Justine . 2024-06-20
MORE AT Just Eat
The entire order was wrong. Never ordering again. No cookie, no side, drink was wrong. Totally wrong. So disappointed
Jennifer . 2024-06-18
MORE AT Just Eat
Wrong toppings and sauce on one of the subs (had to scrape them off at home, didn’t have time to travel back to have it remade). No clear collection point means customers who have preordered have to wait in the queue while walk-ins give their orders and have them made up. Not a great experience, unlikely to use again.
Jacqueline . 2024-06-18
MORE AT Just Eat
Ordered large waffle fries and got 6 absolutely shocking that it's a large ? Pizza slice was freezing . Few times have ordered from here this time it's last always something wrong .
Leanne . 2024-06-09
MORE AT Just Eat
Honestly, just disappointed in this store. I made an order via UberEats, it arrived and wasn’t what I wanted. Firstly, since there is no option on the app to ask for the sub to be toasted, and the number listed on Google wouldn’t connect, they just didn’t toast it. This particularly annoys me since for previous orders they have reached out to me to ask. So the sun itself was disappointing. Then I ordered 3 rainbow cookies, and I get that they were out, but again, no contact to myself to discuss alternatives, they just substituted for some rubbish cheap crisps, that if they had called to let me know ahead, would have learned I actively dislike them, and would have at least gone for something else, or more likely cancel the cookies and just have the sub. Frankly the only thing they didn’t mess up was the bottle of Fanta, but unfortunately since the delivery put me in such a bad mood I just didn’t want any of it and the whole lot was binned. I tried again to call the store, but the number still soundly work. It’s not directly their fault, but this was the first day in a few weeks I actually had a good morning, and wanted to treat myself to a Subway lunch that I’d been craving for days, and it’s just made the whole thing suck for me and ruined my mood again.
Daniel Crerand . 2024-06-09
MORE AT Google
food took forever to be delivered and was stone cold
Shelagh . 2024-05-25
MORE AT Just Eat
Ive been given the complete wrong order? ive not been given one thing i’ve ordered please phone me
Cori . 2024-05-24
MORE AT Just Eat
popped in for some food whilst passing through and service was quick, friendly and the food was exactly what i needed to refuel
Dave S . 2024-05-21
MORE AT TripAdvisor
excellent thank you very much brilliant serves
robert . 2024-05-21
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stuff was missing food was cold and the food that was delivered was wrong as well only thing right was the delivery time
Ross . 2024-05-18
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Appreciated the extra effort when they never had the bread i wanted.
David . 2024-05-11
MORE AT Just Eat
Different staff on ask for toasted get warm bread 🍞 toasted mean and bit of crisp to ti
Daniel McNeil . 2024-04-28
MORE AT Google
cheese and southwest sauce missing from my sandwich order
James . 2024-04-22
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Cookies missing and can't even call as the number is wrong
Leanne . 2024-04-12
MORE AT Just Eat
Absolute joke waited over an hour n a half for 3 subs and cookies and when it came it was freezing
Declan . 2024-04-12
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Great selection of sandwiches, got to be the steak and cheese, goid quick service.
Eddie Ostle . 2024-04-02
MORE AT Google
best subway ever to delivery from, lovely couriers !!
Avah . 2024-03-31
MORE AT Just Eat
best subway i've ever consumed
Avah . 2024-03-23
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Ordered a gluten free bmt with hash browns and had no meat on the actual sub!!!!! Scandalous.
Lee . 2024-03-21
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My order is not here i don’t know where it is
Geordan . 2024-03-18
MORE AT Just Eat
Rachel the lady who served me was excellent. Nothing was too much trouble for her. She's a credit to the company. Great effort from a friendly lady, who if there's any justice in the world will go far in life 5 stars 🌟
Steven Eccleston . 2024-03-12
MORE AT Google
Sent the wrong crisps and no southwest sauce on sub
Heidi . 2024-03-02
MORE AT Just Eat
I can't find where to get a refund from you it only shows the last order
Heidi . 2024-03-02
MORE AT Just Eat
Absolutely shocking got a delivery was supposed to be loads of meats on it and salad had one meat on it and no salad absolute joke of a place!!!!
Katelyn . 2024-03-01
MORE AT Just Eat
U guys forgot half of my order
Geordan . 2024-03-01
MORE AT Just Eat
I had ordered a tuna MELT when I received my order my bread was so soggy it wasn’t edible and I had two blocks of mozzarella cheese on my sandwich that hadn’t been melted making it even more disgusting. I took pictures but I can’t upload them. Really disappointed and a complete waste of my money
Justine . 2024-02-26
MORE AT Just Eat
order arrived minus the sub melt. Its not much of a sub melt meal without an actual sub melt. However, just eat refunded me no problem. probably wouldn't order from here again to be honest
C . 2024-02-16
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Possibly the worst subway ever, they never get an order correct. My nachos were literally just Doritos thrown into a box, no cheese and no salsa. Subs are freezing cold, not toasted when asked, barely any fillings. Better going to the one in St James Retail Park and give this one a miss.
Gage . 2024-01-31
MORE AT Just Eat
No extras and cheese in my sub even I paid extra! Food came absolutely freezing!
klaudia . 2024-01-20
MORE AT Just Eat
Not enough sauce or veggies and it seems there was only half a slice of cheese put in
Nancy . 2024-01-05
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Brilliant! Accurate order and great food. Just as expected. Thank you.
Jennifer . 2024-01-02
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Something was missing from my order
Steven . 2023-12-31
MORE AT Just Eat
no double meat in sub no cheese
Alexander . 2023-12-28
MORE AT Just Eat
The nachos were very cold, I could not eat them.
Gerad . 2023-12-22
MORE AT Just Eat
Food was good as always, but missing crispy onions on all items ordered. This happens every time we order from here
Michael . 2023-12-07
MORE AT Just Eat
Delivery was fine but the food wasn’t great
Shaunice . 2023-12-04
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Ordered 2 Philly submelts , both of them were completely inedible and soggy and cold, we didn’t get the crisps we asked for or ordered (which wasn’t told to myself beforehand, and also didn’t get the juice we ordered) waste of money and won’t be ordering from there again
Justine . 2023-11-24
MORE AT Just Eat
Delivery driver was very cheerful and polite
Jacqueline . 2023-11-22
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No cookie but I got the rest of my order
Sie . 2023-11-21
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Charging me for 2 separate orders instead using your brain and noticing that it was accidental double book
Shaun . 2023-11-11
MORE AT Just Eat
The food was horrendous, the bread was old and stale and none of the ingredients were fresh. The tables were filthy, as well as the fridges and every surface behind the counter. Steer clear.
Florin Barnea . 2023-11-11
MORE AT Google
Food was not warm. Had to heat up which made it taste not as good as it should have.
Paul . 2023-11-01
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Terribly prepared , was cold , bread was meant to be toasted not burnt , asked for lettuce hardly any lettuce on it had peppers on it when a never asked for peppers just terrible al together
John . 2023-10-22
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Requested it toasted and it came freezing. Salad is all over the place barely anything in the actual bread. Nachos are a mess.
kay . 2023-10-22
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The food was cold and soggy. I had to throw it out.
Graham . 2023-10-22
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Literally missing the main thing I ordered, my sub
Gage . 2023-10-18
MORE AT Just Eat
Wrong bread given but all round was nice
David . 2023-09-16
MORE AT Just Eat
Not the best subway around. Meatballs were cold. Bread was a bit dry. Wouldn't use again.
Damian Brierley . 2023-09-05
MORE AT Google
Small "Franchise"...does get very busy, at school Lunch time. Nothing to write home about...
Jim Lenehan . 2023-09-01
MORE AT Google
My side of wedges where stone cold and they got my sandwich wrong
Diarmuid . 2023-08-27
MORE AT Just Eat
The second time subway completely screwed my order, instead of a meatless sub I got a meatball sub , instead of a orange juice I got a tango
Sara . 2023-08-26
MORE AT Just Eat
we ordered a sandwich and a meatball sub and 2 cookies, Doritos and cheese and onion walkers, gatorade and cherry Pepsi, we got: sandwiches (asked for fillings), the meatball sub, 2 cookies, 2 CHEESE AND ONION CRISPS, PEPSI MAX, gatorade, and a weird meatball thing with lettuce and cheese and sweetcorn... oh and our sub we ordered we asked for the bread to be toasted and it wasnt but oh well
Avah . 2023-08-15
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I never received my double chunky dunky funky cookie
Matthew . 2023-08-12
MORE AT Just Eat
Excellent fresh food as always great fast delivery thanks
Marisa . 2023-08-12
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Wrong order got someone else’s order
Sam . 2023-08-07
MORE AT Just Eat
He dropped my food and when I opened it my juice fizzed up and went all over my carpet and now my mum going to try and sue yous for 2m squares of carpet xx
Allan . 2023-07-26
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Wrong sub has no sauce and wrong salad
Adrian . 2023-07-24
MORE AT Just Eat
Chicken bites were cold, footlong sub wasn't cut, just poor.
Eilidh . 2023-07-20
MORE AT Just Eat
You get what you pay for. Attentive staff, easy all round take away. No hanging around or queue.
Lisa Zaccardelli . 2023-07-15
MORE AT Google
The food wasn't made the way it should have been ordered toasted subs and got un-toasted subs instead, ordered pepsi original and got diet pepsi really need to get orders correct wont be ordering again second time ordering from here and both times order has been wrong!!
Tiffany . 2023-07-10
MORE AT Just Eat
Incomplete order, wrong juice, missing a juice and missing a cookie.
James . 2023-07-04
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Tracked the delivery to my address. No delivery received, but app showed as delivered. 1st time of using this particular franchise, guess it’s going to be my last. (1 star awarded to allow me to complete the review)
Andrew . 2023-07-01
MORE AT Just Eat
Fast efficient service.Quick pit stop for a snack.
Tommy Corrie . 2023-06-28
MORE AT Google
Ideal for a snack on a road trip
Digger Mitchell . 2023-06-21
MORE AT Google
Received wrong items in my order
Roselyn . 2023-06-19
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The gluten free bread in my sandwich is in pieces and my wedges are not cooked properly and are soggy. Disgusting!
Kirsty . 2023-06-17
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Food was cold, Didn’t get the hash browns
Sophie . 2023-06-14
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My meatball sub wasn’t warm, and also had a funny taste to it. I ordered chicken nacho bites and I never got my sauce with it either.
laura . 2023-06-10
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Approachable, when on high road.
manjot Singh . 2023-05-11
MORE AT Google
Convenient Subway just off the loch Lomond rd there is a garage, charging points and Costa and Starbucks all on the same site.
Dave Till . 2023-05-01
MORE AT Google
Bread was solid, you could actually use it to knock on the table, paid for double meat, didn't know that meant that my daughter was getting two slices of ham rather than the one, next to no cheese on it, don't understand anyone who would let that leave the shop!
Michael . 2023-04-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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9033 Opinions
thank you to the lovely staff for delivery, the gentleman was professional; friendly, and as always Mcmonigles food is delicious. thank you !
340 Opinions
I have just ordered food from here for a buffet for my sons 21st birthday party on sat night. I have eaten in the restaurant many times but never had delivery but it did not dissapoint. Food was amazing and delivered to our function in goals exactly on the time arranged. Family and friends were all commenting on how nice the pizzas and pakora where and asking where it was from. Thankyou divas we will definately order home delivery from you again for home and for functions in the future. Kim.
2673 Opinions
We went in for lunch today and was warmly welcomed by the excellent staff. We sat at a table of our choice and was quickly given the menus. We had a beef brisket on toasted bloomer served with gravy and a choice of chips or salad,I opted for salad which was great. My wife had a fish goujon toasty which she had chips with it. We both had mini puds and coffee to finish with. All in all a great experience which we will repeat soon.