Subway in Perth & Kinross

Order arrived on time, extra instructions followed also, all items correct

I am gutted, i ordered my subway like any other average weekend for me and my bairn turns out theirs a tomato in his footloong sub sadly he is allergic so we couldn’t even just pick it off so he didint eat any of it please refund me.

Food was freezing when it arrived it arrived 40 mins later than agreed! Driver was very rude and just left the food outside our door without knocking

I have been to this subway many times before but my experience today was particularly poor I ordered a meatball sub but I was told that they didn’t have any meatballs I then asked for a breakfast sub and was told I would only get half the amount of eggs I then got to the veg and sauce and was told there was not ketchup as I went to pay the lady counted my change wrong and made me pay an extra £1. The person behind me in line proceeded to get ketchup. A truly awefull experience. Bit the man was nice. The ladies name is Vicky.

Women at the till did not even give me my meal deal she charged me for the sub drink and crisps shocking

I usually enjoy subway but the lady at the counter ruined my experience, she was rude, overcharged me by £2 and got my order wrong , The guy was very nice though.

Order was “with the driver” within about half an hour of ordering. No tracker on the map - fast forward 2 hours and it’s still not arrived. Had to get a refund, what a joke.

Never received my order not happy at all

Delivery changed from 20 minutes to an hour, but food was delivered warm

It’s been a while since going to a branch of Subway. We had some questions to ask about the menu. They were politely answered by the server. We then consumed our footlong veggie delight on the banks of the silvery Tay.

Food delivers 10mins late. Ordered 1 hearty Italian bmt footlong and 1 gluten free bmt footlong. The gluten free footlong was sent as a 6 inch which I already had to pay extra for it to be made on gluten free bread so I effectively paid almost £12 for a 6 inch sub. Not happy at all

Great service, Very friendly. Tasty hot food.

food was less than lukewarm, there was no updates during the time, driver date say there was a fault with the system .

Didnt receive my order, but was 'delivered' and still charged, shocking.

Was disgusted with the service, on arriving we were the only people standing to be served he asked us to wait as he had orders to make up, time went on and I asked how long he was going to be. His attitude was poling and he told me to wait again as he was making up orders. I got annoyed this is not good customer service. In the end I had to walk out with anything. They need to learn how to treat a customer. I found him very unprofessional.

Ordered 9 hashrbrowns only got 5. Food was room temp and waffle fries were extremely soggy

This was not delivered the driver just drove off with my meal

Missing items - nachos with no topping - churro cold - fries with no dip

Very good especially communication 👍

the delivery man was very polite and on time, i always love subways food, 10 out of 10 for delivery man

Vicky was very helpful, my food was 10/10

My sandwich was perfect. My partner's sandwich was missing the cheese, sauce and salad, so was essentially a piece of bread with some veggie steak pieces on it. I don't understand how so many elements could have been missed. That is apparently £7 worth of sandwich...

the sauce for my cheesey bites was not with delivery

There was cheese on my sandwich and I didn’t order cheese. I am now unable to eat my sandwich and have wasted my money. Not happy.

Ordered 2 x meal deals from here. Did not receive the cookies which are included in the meal deal. Called shop to say that we had not received the cookies and was told to complain to Uber Eats however they were not the ones who made and packed the order so they are not at fault. The fault lies entirely with the staff in the shop. Was told by staff in the shop that there was nothing they could do!! Very disappointed to have paid nearly £30 and not to receive what I paid for and for the staff not to try to rectify their mistake.

ten out of ten for the food and 11 out of 11 for the very polite delivery man with a friendly smile, thank you

Spent time here during my quick visit to Perth. Tried the Saver menu (half sandwich), it's really worth it and taste good. Spent only 4£ include with a soft drink and a sweet snack. It also quiet space during lunch time, good for me to have a call during my remote work time.

the gentleman was on time and the food brill, it nice to have a nice friendly delivery person, 10 out of 10

the delivery man was very quick and very polite, thank you

Sub was not what was ordered. Very unhappy

the gentleman was very polite and delivery was very quick the goodies great, thank you

Cheese bite was all soggy didn't touch them n the garlic bread was buggette cut wid a lil bit of cheese then thrown in the oven

The delivery driver called me and asked me to meet him on the street in pouring rain because he couldn't find my flat, despite giving very clear instructions on how to find me flat. When he came to my flat, he was very rude

Driver was lovely and food was handed off quickly and efficiently

I ordered 9 hash browns and got six great thank u

This driver was Horrible! Called me to tell me to come find her. I tried to explain where my entry was. She Would not even try to come to my flat. I did not pay for delivery to go searching for this person. After a few minutes a man came to my door and basically threw my food at me. it’s been smashed and messed up. I am absolutely appalled.

Wrong salad on wrong subs inedible

Great food and delivered in super quick time by such a friendly gentleman, definitely use this service again!!

Great to have a subway as a treat and enjoyed sybwsys tereaky chicken. Nice and tasty. Friendly staff .

it was cold bred was really hard didnt taste good at all

the wedges were half cooked and near enough inedible. There was no dip with them, instead there were cold caramelised onions in a pot, that should have been in one of the subs.

Order was correct and delivery was within estimated time.

The “ stacked bacon and cheese”could of done with a lot more bacon, was not stacked with bacon by any means. Better off getting bacon roll from greggs, baines bakery or anywhere else that does them

The delivery driver didn't say a word at all he just left me my food on my doorstep and ran away like he didn't even wanna see me. No "enjoy" or anything otherwise everything good

Order never showed up but says delivered, quite disappointed, don't believe this has happened before

Fast delivery, all orders were correct, but the GF sub was a bit dry (even though the sauce was added)

Never got good delivery driver never came too door I checked my cameras .never came

Absolutely amazing Subs. So well packaged they were still piping hot. Hash browns delicious. Super quick delivery

Very stingy with your cheese and sauce for the nachos

Avoid at all cost, items were all wrong, so phoned shop and they couldn’t help. Useless is an understatement.

Food was the usual Subway standard but the service was very good and kind. We needed hot water for two Lemsip drinks and the lady didn't hesitate whereas across the road in Greggs they refused to give us hot water, I was prepared to pay but no, apparently they're not allowed.

Food was fine but driver was awful. Specifically stated in the instructions that I have Covid and just to leave the food at the door without knocking. He knocked, waited and handed the food to me. Nice going, idiot.

Food was slightly cold though I did get a ice cream so I expected it

Food came frozen cold even though it was toasted. Wasn't the best

They forgot the nachos and the cookie even tho they took 20 minutes to prep the sandwich

Ordered not toasted and they toasted it anyway

Ordered 2 meals and only got the sandwiches and a one of the sides

Keep giving me the wrong order (or the driver the wrong one)

ordered a footlong and didnt recieve it

Long wait for service and the melt was cold by the time I got it

Forgot the 2 packets of Doritos I ordered.

The only thing that let it down was the wedges were cold when I got the order apart from that it was fantastic

Second order in a row that was incorrect - missing items and wrong fillings this time - completely wrong items last time

Half the order was received. 7 items were 4!

I was sent the wrong order. Subway Perth said they couldn't help and the fact that the refund would take 48 hours was not their fault. Very bad customer service, Unhelpful staff.

Barely any fillings, missing fillings, wrong cookie

Completely wrong order, I have chicken tikka, I ordered roast chicken with bacon and cheese.

Scott Street Subway never fails! Sandwich was amazing, as always, the delivery man was very lovely, thank you all very much <3

Good Subway. It's probably one of the only decent ones I have encountered on my travels. 👍👍😋 In my two visits, the staff have been very friendly

Didn’t receive half of my order

Item that arrived was not what i ordered

Rude and unprofessional staff who has no no knowledge of custom service

The crinkly chips were soggy barely even seasoned? So coudint eat them what a waste! The sub was covered in some horrible sauce like drowned in it just wasn’t nice what so ever what a complete waste I normally love this place never again

Great food delivered right on time!!

Missing items and just thrown together, obviously not deliverer’s fault.

Shop was busy with orders, so it was a bit slow. Italian bread roll was dry and didn't taste like it was fresh made.

My baguette was drenched in the bbq sauce, it was disgusting and unable to eat! Well disappointed as if I was in the shop I would have asked for my money back

Well prepared and freshly made!!

Missing items again. Place is a joke.

Absolutely shocking ! Paid for 4 foot longs and got 4 x 6 inch and stale cookies due to go off. £50 EVERY TIME and it is wrong EVERY TIME

Always 5 star service highly recommended

Very happy with delivery and food

THE DRIVER LEFT THE FOOD LYING ON THE DOORSTEP FOR SEAGULL AND BIRDS TO ATTACK THANKFULLY THAT DIDN'T HAPPEN. THERE WAS NO ATTEMPT MADE TO LET ME KNOW THE FOOD HAD ARRIVED. I THEN CONTACTED THE STORE AND TRIED TO SPEAK WITH LIAM (THE STORE MANAGER) THE MANNERISM OF LIAM WAS "IT IS NOT OUR PROBLEM" HE BECAME QUITE AGGRESSIVE IN NATURE WHEN I ASKED WHY. HE KEPT OVER SPEAKING AND SAYING I WAS OVER SPEAKING WHEN ASKING QUESTIONS. THE SERVICE PROVIDE ALL ROUND WAS EXTREMELY DEPLORABLE AND THE STORE MANAGERS APPROACH WAS VERY IMMATURE AND HE REALLY NEEDS AN EDUCATION IN CUSTOMER SERVICE. THIS SHOULD BE A MINUS 10.

Chicken in sub tasted odd and was very rubbery. Ended up throwing in bin.

Excellent service the food is Great

First time and all is good delivery good food good , happy eater

The food came and was all a mess and half out the wrapper and was cold by the time it got here

Popped in for a bit of lunch & certainly enjoyed having eaten in Subway.

Food was toasted when asked for them not to, cookies were missing , potato wedges were mushy and disgusting 🤢

Not happy - paid £6.29 for 465ml of ice cream & only got 100ml

Well made subs. Everything I asked for was correct. Early too which is always good.

Tasty food 😋 Quick delivery 🚗 Great value ❤️

Guy was really nice at deliverie

Got the order completely wrong and not the first time.

Refund pls Wasn’t toasted Overdone with sauce Not enjoyable

I am quite disappointed, I paid extra for corn in my sandwich and it wasn't in it and if it's not enough, they left out the walkers chips from my order. Don't talk about that that I asked it toasted....

Food was thrown on, didn’t have all items I had asked for and had cheese and I specifically put no cheese please in the comments. I couldn’t eat my order

Several times I have been there and the toilets stunk

Excellent service. Food was amazing and we were kept informed at every stage of the delivery. Will definitely be back

Prioritisation of Deliveroo/Just Eat orders over walk in customers. Came in and joined the queue to be told we’d be expecting a 10 minute wait before being served. Priority should be given to those there in person or employ staff to work the different flows.