Subway in Manchester - Phone Number, Reservations, Reviews

I usually come here and order food with no problem but today had a very negative experience in the shop. I was served Kartheek and Mithil and I was complained at for simply changing my mind about the sub that I wanted. After I changed my mind about the sub Mithil scraped the food from before in the bin instead of just getting a new piece of bread which I found shameful.

The most professional subway I have ever seen! Excellent

Good service and staff Clean and tidy

Went there today…stood waiting…see the man handle the bacon and then use the same gloves for the salads…DO NOT EXPECT VEGETARIAN FOOD here…the cross contamination is beyond explanation 😡

Visited here for a quick bite. Service was quick and the sub was delish. It can get quite hectic when dining in at times but not bad if you want a quick munch and get going.

Hardly any chicken on the 12" sub pathetic! over £7 for that! I have noticed they dont even care about customers or what they have to say! Very poor service!

Fantastic service!!! Great food!! Fresh!!!

Staff were helpful and kind. I was served by Jana; she was wonderfully attentive and prepared my order carefully. She is an asset to your business.

A lovely experience at Subway in the bustling Arndale Food Court. The service was exceptional. The staff were professional and understood my requests. They made the sub very quickly and accurately and the quality was super. Perfect for a quick bite to eat and meal deal options are also available here. There is a good variety of breads, salads, sauces, and meats as well as vegetarian and vegan options too.

The lady at the counter was soo rude and had a very disrespectful and unmannered attitude towards customers

Subway bread that makes subs different, cookies are ok

I had a great experience at this Subway location. The staff was friendly and efficient, and the sandwiches were fresh and delicious.

Horrible customer service experience today. I love Subway, have been a customer for years but I have never been at this particular shop before. This was the first time, I thought Subway is Subway wherever I go right? So I give this one a try. The staff is polish there, surely that's not a problem I myself have Eastern European heritage, my parents are from Hungary. However the staff here, especially the idiot "manager" whoever he is are very very rude! He spoke to me like I was a homeless person, and I was dressed up professionally in a suit and tie. My friend and I were horribly treated the staff especially that fruitcake manager are very rude. Those people are "cheap". And I do not mean that the food is cheap. It is not! The staff are cheap there! And cheap here is used in a negative term. Honestly I would avoid that particular subway. Go somewhere better where people are more sophisticated and intelligent. Those people still live in the communist era and it is shown in the way they treat their customers. I would give it a red star rating with a sickle if I could.... :P But honestly joke aside. I hope you never find out how right I was with this review.... This particular Subway is garbage. The staff is garbage!

I had pre ordered on the app to collect, the order wasn't made till after i arrived. The hash browns were burnt and one of the staff members seemed to have an attitude. I queried about the sauce that came with the order and had a receipt shoved in my face and pointed at. In that moment I felt like a little child being spoke to, I definitely won't be returning....

The staff members are really kind and patient with my little brother as it was his first time at Subway.

Very bed service in this subway, I would never recommend to come for subway.

Sam the manager, patronising and rude for absolutely no reason. Asking her which one was which as was ordering three items, spoke like she was talking to a child. Told her to drop the attitude and be friendlier next time but shouldn't be in a customer facing job if she struggles talking to people. Whatever bad day (time of the month) she is going through don't take your anger out on customers sam, this is what happen.

food is really cheap and tastes good, the staff is very kind.

Outstanding customer service and fresh, clean food!!

Meet up with friends here weekly, staff are really really friendly and helpful

Ordered a Big Bombay. At the cashier asked the guy what I ordered and he says a Big Cheese Steak I say sorry this is not what I ordered and I don’t even know what’s in what tu made. Didn’t say sorry and didn’t propose to change it. Just said it is better taste bro’ This guy is rude. The best is when I opened the sandwich to discover nearly an empty sandwich. Will never come back to this Subway but when I read other comments it seems to be normal in this venue.

I’ve had a better sandwich in other subway locations, filling not the best and also not the best quality as I know subway.

Not many veggie options as other subways. Food was okay nothing to praise.

the 2 stars are for the younger girl that served me. she was soft spoken, working hard, polite, efficient while maintaining good standard, changed her gloves several times even in 5/6 minutes of me being there. the nacho chicken bites were extremely bland, likewise with the cookie. only plus sides were the efficiency of redeeming them and the fact they were free. the older asian male was on a phone call while tending to 2 younger boys on the register. extremely unprofessional to say the least! will not be going back unfortunately.

the great caesar was great. kind staffs.

Came here to use a voucher which was posted out. I ordered a philly cheese steak 6 inch on cheese and herbs.. she opened the bread then said it's recommended to use only white or brown.. then proceeded to pick white for me.. I said its only a recommendation, i would like the other bread.. she just repeated herself as if I was stupid so I said to do brown.. the filling was a joke.. NEVER get the series sandwich as you dont get to add anything as they seal it up.. they put 3 slices of red peppers on there with the beef and cheese.. it was the most depressing subway I've ever had.. dry bread, hardly any filling, then, they don't take the voucher here so it was £5.89 for a sad beef sandwich.. do not recommended

They don’t accept the voucher, against the advertising

Food was okay, but staff wasn't freindly!

Footlong tuna sandwich with sweetcorn and cucumber..£8 odd..ouch!

Came to collect an online order. Witnessed staff ignoring a customer in a wheelchair and talking over him when be tried to customise his order. They then ignored me for a long time before they asked if theuy could help, when I explained I was there for an online order they burst out laughing saying it had been ready ages. Rude and unhelpful, and looking at other reviews this seems pretty standard. As contrast my partner went to KFC in the same food court and despite loads of rude customers their staff kept cool and handled everything brilliantly despite being much, much busier.

Shocking customer service. Rude attitude from staff when asked politely to change gloves due to a severe allergy to dairy.

I decided to try subway for the first time today, I got an unpleasant experience. I tried ordering two cups of latte, but the lady announced my order to the team and they began laughing. I didn't feel comfortable with the gestures and I will not stop by next time.

Not happy with how much salad they put on sandwiches or salad boxes.

So sorry I went to this subway!! Never ever again. The attitude of the guy serving was absolutely atrocious, the way he spoke to me and other customers was disgraceful. It was thou he was forced to work there for free. I went to sit down and the guy cleaning cleaning that area rudely said "its closed, can't you see!!!" Well wow what absolutely arrogant employee!! One side was closed off the other wasn't!!! I went down the side that wasn't closed off and nearly got my head chewed off!!! Wouldn't advise anyone to eat here, I certainly won't be again.

Go for the first cuppa tea of the day and then chat with people who will be there good staff

My server was very tight on the salad 2 pieces of pepper and same with onion I want a salad on me sandwich not just meat

Subway Turkey Sub with all the salad bits on 9 grain wheat bread! been wanting to have a proper subway sandwich Not going to lie I was very tempted to get a salad as that's what I used to have but I knew deep down that wouldn't be what I really wanted and wouldn't be enough...!it was a big deal for many reasons and my head is now screaming I just felt like way too much and my head was telling me there was way more than my usual lunch options but realistically I know it isn't and I needed this! I really am trying to push myself & and I'm determined not to restrict my other meals to compensate as I know that defeats the object i'm not engage in other behaviours. it was super tasty though and even better then I remember subway sandwiches to taste! I know this man is artificial but I just love that sweet bread percent and this really didn't disappoint! The bread was so soft and doughy and Turkey has to be one of my favourite fillings The next time I would try to fish myself do you have a sauce or something on it to make it even nice! But baby steps once again I did this completely off my own back and asked for myself my parents really aren't being that supportive and I had to have this by myself when I got home and I just felt even more guilty for doing it but I know what I need to do and this is my recovery. Thankyou for the beautiful service and lovely food guys

My experience here was awful I had a man who grumbled at me and then proceeded to charge me extra. Would it be that hard to smile? He had light brown hair and wears his cap on a weird and off putting angle, we later found out his name was Damian, he had a chain necklace on and he was so rude that it put me off my meal. Also, he laughed at me and my friends directly and then gossiped infront of our faces. never coming here again

Good place to eat fast food expecting better than other fast food well known restaurants.

I absolutely love Subway and this store is no exception.well located within The Arndale Centre.the staff are friendly,quick and very good.the food is absolutely excellent as to be expected.the shop is usually tidy and has plenty of seats but can get very busy.the food is also reasonably priced for the quality and size.

Staff are absolutely useless, go to kfc or maccies instead

Always poor service from just eat. Will never use just eat again.

First time I have very bad experience in a subway: very stingy on tuna but especially on sauce: this was very dry. Overcooked bread. Ice tea tasted like water (problem with the machine or stingy again on sirup I don’t know)

No more options for Veg but it's delicious

26/02/2022 @1.30pm Amazing customer service, outstanding team working, super efficient and friendly. Thank you!!

Love to eat at the same tym healthy snaks

I got food in it other day and found piece of hair in my food I got sick went to hospital and I got food poison not very happy about this I usta love going subway but now after what has happened I dont go no more

The tables and floor are always dirty and this particular occasion the staff members attempted to rush through as many people as possible and ended up herding us all into a small space. Very uncomfortable situation

My partner and I were served by Nathan a few weeks back and he was so nice! really made the experience worthwhile :)

The staff here and useless and slow. You wait 30 mins to be told they have no bread left. Just don’t even bother. The staff have 0 clue what there doing.

Surely it doesn't take an hour to prepare two subs?

Very attentive staff. Try the vegan meatballs. Surprisingly good.

First of all, place is not to clean... Tables need more attention same chairs... Floor is moped in proper manner. Secondly when someone make an mistake charging you 9 pounds instead of 0.60 pence and after notice mistake, instead of refund to the card you get money.... Nope. Food was OK like always in subs so it's no exception but staff could be more carful and take more care what they are doing.

Ugh giving it one star is too much. I was so hungry and the staff were rude and slow, the place was dirty.

Ate here yesterday for the first time and I was really impressed with the excellent customer service provided by the staff, especially the way they took extra care with my order due to the fact that I am a coeliac. The restaurant was really clean too.

Young lady on counter was polite and quick. The place was clean n tidy

Long wait for food, as good as Sunday can be food wise

My favourite sandwich shop, have plant based options

Service was slow and didn't get much salad and sauce and stuff on it

Great sandwich but can't sit down due to covid

Server changed gloves as I asked them and food was lovely.

The service was terrible. the person is in a bad mood. I love the food there, but in this store I will not be returning.

It is really good quality hygienic place with nice staff, a bit expensive for a sandwich though...

It was nice But not enough tables to sit

Convenient food outlet in Arndel.

Good value for money and friendly service and quick delivery service.

Slow service wasnt that busy either .walked out of que after waiting 10 mins only 4 customers in front of me weekday visit

Same delicious variety of sandwiches unfortunately there's no dine in facility in Arndale food court due to measures to reduce the spread of covid19

Very unpolite and mean and it Took so long for the the sub

Good safety measures and no problems sitting in to eat

As well as the usual great food, good social distancing measures and NHS Test and Trace is available here with the option to submit your details if you wish

Always spoilt for choice. Would recommend to others

Subs are nice however it feals like i have lost my favourite one due to brexit happening they can no longer serv ranch sauce wich is a disappointment to be ohnest the chicken and bacon sandwich was my favourite

Standard menu for this national chain. Perfectly ok.

Decent subway. We all know what subway is, if you dont they make sandwiches to your choice. Lots of options for everyone one lots of customisation. Big enough for you to sit in as a group or you can take your subway away. It has vegan and vegetarian options to

Clean NOT HALAL and overall nice

Always great food. The new meatless meatballs are surprisingly good

The queue can build due to the location but once you are at the counter, the service is quick and easy.

Clean and tidy inside and friendly staff

Tried the new toasted bites (ham and cheese), firstly the marketing images are highly misleading, see photo and compare, but they taste fine, but not as nice as a normal sub. I don't imagine they'll stay on the menu for long. The staff were all quick and efficient, as expected.

Always love a subway,they are very quick and efficient.

Love this place always try get something new but I end up with ham and turkey lol only thing that puts me off is they don't clean up the table area very often.

R good service. Josh was r nice. Washed his hands and changed his gloves as standard coz of my order. Thank you

Nice food but a little expensive now

Lovely staff, quick service and Nice service

For what it costs great value for money... idea warm indulgent sandwich on these cold winter days

Very clean eating area, fast service ++++

Poor customer service and the quality of food was not at all like the other branches First of all took 18 minutes to be served The staff was not trained at all and couldn’t do his job He couldn’t close the nachos box cap and put one scope salsa instead of 2 scopes. And the vegan wrap was served in a poor condition. Not happy at all

Love subway the sandwiches are great people are great they are very polite I will go again and again and again

Been to other subways and for some reason the exact subway wasn't as nice here.

Had my usual salad bowl with tuna, never fails to deliver. Great value

The vegan meatball sub is great!

Why put every sandwich in a plastic bag?! That's shocking. When I told them I don't want a bag they just threw it on the floor instead of using it for someone else. You offer a vegan marinara which is great, but the gloves the staff use are not being changed and also two tiny bits of cheese isn't enough.

Small shopping market subway, usual stuff from subway, not overly many seats.

Good place if you just wanna get something to eat.

I had a salad & the portion was tiny, 3 slices of gerkins & 5 pieces of sweet corn, tiny salad base, staff couldn’t care less, obviously not motivated & poorly trained.

It's good and busy shop. But all clean and tasty.

Fast paced got my order wrong but understandably with the amount of people to serve

Cheap food good for a quick snack

Employees were in hurry, the cold drink dispenser was not working, payment made for cold drinks was wasted.