Subway in Islington

Popped in for my last subway today before leaving the area. Will be missed, the staff are always so lovely! Especially the gentleman today, forgot to ask his name!

Great welcome and impeccable service I will return there with great pleasure! THANKS

Exceptional customer service! Been coming here for almost 2 years and it’s always a pleasure to see the staff. They work hard, they are helpful and deserve all the credit. Especially Hassan and Sakir. 5/5 🙌

Subway is subway as long as you can take bread great place suits ever

shocking, rude staff poor service drinks was mostly water 75 o/o water 25 o/o coke never again, and to think this place cost me 16 quid for 2 rolls and a drink, avoid this place, never thought i’d be saying this but it’s. cheaper at mackies over the rd 👎👎👎

Worst customer service and worst behaviour from the employees (SPECIFICALLY FROM HASAN AND SOME GIRL WHO WASNT WEARING THE NAME TAG NOR DID SHE TOLD ME HER NAME WHEN I ASKED HER AT 13:40 ON07/03/2024) of Subway of specifically this branch of Subway (Holloway road near London metropolitan University) . Being a Subway fan this is the first time I have experienced the worst kind of customer service from particularly this branch . I took 3.99 saver meal and as the hoarding doesn't says only two veggies allowed not the employees explain us I asked if I can get any other veggies instead of tomato so instead of explaining that meal doesn't include it he got rude and said that " From the next time don't ask for anything" . I replied that you should inform customers about the meal to which a girl jumped in and shown finger to me and got very rude with high voice and started fighting with me . Unfortunately there are no managers or responsible person to handle the rudeness of employees. I asked her name so she said that go complaint I don't care . Disgusting behaviour subway . Just imagine you go to eat food after a tiring day and you get this behaviour. Wat a shame.

Get that Ridwan dude out, shocking customer service with a rude attitude. Always on a call on his Bluetooth headset and not listening to a word you say

Jess served on the highest customers skills. Fresh food. Excellent place for quick meals. Fridge always full of cold drinks.

One of the worst experiences at any subway. The staff was rude, arrogant and insulting. Not recommend.

Staff need to be customer friendly and not stingy and salad and sauce. The Franchise owner should have a word regarding customer service with his staff.

The staff needs to care for and respect the customers

Convenient location, near underground station, Emirates stadium, university campuses, and student accommodation. Small area inside, food and service not bad.

Ordered a steak footling, asked for all salad no olives, pickles or jalapeño as requested, alongside no cheese which again I requested. Disappointing

Good offer. Polite and helpful staff. Good food

Really nice clean place and well run .

Cashier (Hassan) refused to honour the subway listens free cookie policy stating "you get nothing got free and have to pay" was also very stingy with the quantities of salad and sauce. Was overall quite rude and hostile but made me pay in advance so I have no choice but to just stomach it as if I hadn't already paid I'd probably have walked out.

£4 is the most a 6" meals should be here. But they will try and raid £12+ for it. Go if you have coupons, don't if you don't. 🙊

They refused me breakfast at 1055 never going again

Nice shop and owner not to pricy

Clean and tidy shop prices are reasonable

Actually like subway and thought I would pop in here and grab some lunch quick but it turned out to be a mistake it was Disgusting & stale and made me Sick !! Never again !!!!

Very nice food and good service

You know what to expect. Typical chain junk food.

Just better than rat burgers they're selling on Arsenal days in the area.

Absolutely useless and incompetent can not understand simple instructions terrible customer services

Despite the staff member being alone and having to deal with customer and delivery orders at the same time, he was doing a good job.

Best sub way I have ever been to first class service well filled subs and clean and tidy amazing owner also let me off 68p so I didn't have to go bact to the van to get the change even tho I really insisted

Not bad and much better than other local subways 😉

Good service. Friendly staff and no waiting times!

I tried to use a voucher to be told that this particular store wasn't participating in the promotion and to check online which stores are. After I left the store I checked online and saw that this store is on the list offering the promotion! Staff should check before they give wrong information to customers.

Being next door to the University, it gets very busy during term time at lunchtime. They always seem to have plenty of staff, but it gets crowded quickly.

I loved every second as I walked in I felt a fresh relief of gulit. I knew if KFC found out I wouldn't live to see the night but I couldn't help my self. The sticky chicken was like an angle in my mouth and the sweet Chile source stroked my mouth. KFC couldn't ever do something like that and here I am KFC found out and now I'm in the cage of struggle but was it worth it yes all the time a billion times yes.

Always a good choice for an all round sandwich experience

Been here twice, I find the servicers to be very selective in who they chose to be polite too. The 1st time I thought the guy behind the counter was having an "off day" now I've come to realise that he just lack proper customer service skills.

It has nice food especially the tuna sandwich and fast staff

Very good staff especially the Indian bloke at lunch time is service is very very good and assmbly of the sandwich is great

Decent place to get a quick-ish bite to eat. Some staff are more efficencent than others, the food is always the same standard. Not as cheap as they used to be, but decent nevertheless.

Que for 20 min just to be told only had seed and chees bread only. Why did not say when you are standing there and not wasting your time

Wouldn’t recommend. Customer service is very poor due to the staff being undertrained. There is no manager if any issues come up and the company in general doesn’t really care. My points didn’t go trough and I tried to tell the staff but due to a language barrier I got to nowhere. I then emailed them to let them know and then said they couldn’t do anything and that I should speak to a manager ( which I’d never there)

Poor customer service, we had bad experience in this particular branch on two separate occasions. The fist one was related to a new sub that was released, where no salad was offered. Apparently, it was not meant to be sold with any lettuce or tomatoe etc. which I understand but we weren't even told about it at first place, and we were not offered to pay extra if we wanted the salad. We asked if we can add a bit of salad and pay extra but the very "friendly" supervisor refused. At the end we were charged even more than what we were supposed to pay - a sub and a drink with a cookie we were charged separately instead of a meal deal. They admitted they made a mistake, didn't offer a refund on the extra they charged and didn't even apologise. What a customer service they've got! The second occasion was today, when they didn't want to take a promotional voucher we were given the same day. It was very frustrating. They didn't explain why, ignored us and moved onto the next customer. Subway is not this in general, I have friends who work in Subway, but this particular brach has some serious customer service issues that need addressing

They don't pick up the phone. Placed an order on uber eats and they ignored it without accepting or rejecting it. Pain in the backside ..

Slow service guy was in the back room had to wait ...not as fresh ingredients compared to other subways I've been too

Quick service, the daily deals well worth the money

The staff are too slow, they need to be motivated and should be quick to serve the hungry customers.

Good place to have a quick meal

Closing times are not accurate.

Very good food, however it was very c9ld in there when the door was open

Subways always good and a fairly good price

Subway is fine, but seating options were a bit limited in here and it's annoying there is no loo.

One of the best food and customer experience

Normal food, the restaurant was hot and stuffy

Tired hot and crampt inside. Long queues but freshly prepared subs.

Efficient service. It's a Subway so food is kind of basic.

The regular worker there always in a bad mood when serving food and has argued over nothing and rushes customers, also less quantity in the subs and never any breads.

It says it's open until 22:00 but I got there at 8:30 and it was closed.

It displays 7am till 10pm but it is never open 7am and closes before 10pm

Can't really go wrong with a subway.