Subway in Shropshire

They Forgot half of the order, terrible service!!!

he was 40 minutes late and rude to me at the door and the sauce didn’t come that i paid extra for

Always been a fan of subway, however after this experience will definitely not be ordering again. I would like to know why when ordering a sandwich, I have to worry about it coming with a bite mark out of it. In fact not just a bite mark out of one sandwich but two. I would like to politely request that whoever is sharing the sandwich with us politely choose one and not have two sandwiches ruined. Not a good experience!

was told to sit and wait 10 minutes whilst they do the uber eats orders first, before getting served. just ridiculous won’t be back.

2.2.24... 6.30pm.. Rudest staff member in history he actually told my wife to hurry up choosing the salad and his attitude in general was disgusting. It left a bad taste in my mouth and we won't be going back.

Don't answer the phone food is late!

Been using subway all over the world for many years and recently this branch. Added on an extra topping and charged £7.95 a full price sandwich. When trying to understand the reason why the member of team was rude. Tried to order another sandwich without the topping and wouldn't serve me. Very rude man, wouldn't give me the details of the manager just her name, no eye contact,no acknowledgement and couldn't communicate orher than pointing to the screen think he hasn't had any training, the management team need to put him on a " How to treat customers course " Spent a lot of money with this company over the years, a disgrace in customer service. Will contact the manager and see if they get back to me? Avoid this branch if you can. Would give less stars if I could as the worst service I have ever had.

SUBWAY CLICK BATE....Entrapment!! Got ripped off with subway offer of Kids meal from employee behind counter. He advised, kids offer up on the advert board above, " Free kids meal if you buy a foot long" Offer states & employee advised, if you buy a foot long adult sandwich, small kids sandwich meal is free. Its CLICK BATE....entrapment! Therefore I ordered a steak foot long sandwich meal deal, then told deal at till offer not available...why...... You need to be a previous customer, with the app and you only het offer if you been given a voucher code. I was so angry with Subway employee...our 6yr old was tired and hungry and all i wanted to do was get her fed, back in the car for our long travel home. What a big con to customers!! I really hate the subway pricing, rushed order system and attitudes, i feel it is very misleading & i will be reporting them to local trading standards. In the end my sandwich & meal deal & i was charged for a child meal deal cost me over £14.85 which is a total rip off. Whist my sandwich was okay, our 6yr old step grand-daughters sandwich was disgusting and even she said it tastes horrible and never ate it. It was only a 3in bread, subway had jus cut a 6in bun in half with one slice of ham, two slices of cucumber and too much mayo.." TOTALLY DISGUSTING" Shame on this subway....your food & bad rip off con attitude service to customers to increase an order value just for your store profits is terrible

Price gone up, still get spicy Italian though

Everything is good but if they just make it close at 10 PM that would be so cool👍🏻

I'm sure something has changed. The taste has changed a little. Still ok but sometimes the service is a bit slow.

Places to sit down, good location. I go fairly often and servive is always great! One of the workers (Dawn i think her name is) is always friendly and welcoming. I always order non-meat and she changes her gloves each time, which is greatly appreciated! Overall, one of the better subways!

It was nice clean.Easy to park too so yeah i would recommend for quick coffee or snacks 😋

I've used this branch twice. On e for a collect order that they got wrong and missed out some items on the order and gave us a 6inch when we paid for a footlong. The second time in store. Teriyaki wasn't made yet so they gave me plain chicken and swuurted some teriyaki on top then when selected sauces I asked for sweet onion and they put on chilli. And we had to start the whole sandwich again. Each time they were lively in correcting the mistakes, can't fault that, but two out of two times the make a mistake 100% of the time. You have to factor that in now.

Accepted order, then cancelled with 1 minute to the estimated last delivery. Waste of 30mins! Not happy.

Can't believe it's closed at 9pm

Nice store indoor seating,clean and friendly staff. Ample parking convenient motorway stop off great sandwiches as normal would expect from subway shame no carrot but free eco bag made up for it

Lovely staff , really good food

More than impressed food good staff excellent!

They charged £1 more than other subways and I found a hair in my sub

Just ordered for delivery for the first time from here. Food was luke warm at best and I found a hair in my sweet chilli dip which has now just put me off the rest. Not a great first impression really.

So much choice, excellent service. Well done.

Absolutely shocking customer service! Ordered two salads was sent 2 boxes of meat and cheese. Called the store to rectify as was more than happy to collect the salad that was missing, no manager present very argumentative member of staff refused to rectify or refund. I was told because I had only ordered once previously they basically were not interested in my custom. I use this store regularly for lunch and breakfast, this will no longer be the case.

A total rip off Be careful as they ask you what meat you want then charge you extra they dont tell you that I had two foot long spicy Italian At a whopping £18

I was really hungry as a Hispanic from Canada, and as I was travelling the A41, I saw a subway, and parked my rental minivan, at the establishment. I have never tried a Subway in my entire existence. But the young lad Callum, was very helpful. He was very patient, and his customer service was top notch superior. I would come here again, just so Callum can serve me a tuna sub with cucumber, tomatoes, and olives. Also, I asked Callum to toast my bread toasty. Good job, Callum.

Not normally one to leave reviews but had a particularly good experience here. When normally myself and my friend having dietary requirements are made to feel bashful we were served by a young boy called Callum who was informative, polite and cheerful. Thank you!

Great stop off, good value food and drinks

Good location just off Junction 3 of M54 in unit next to BP petrol station. Easy to park and always good fast service with selection you would expect from Subway.

Clear markings for entry, exit and collection. Hand gel readily available. Staff excellent as usual.

Nice subway, conveniently next to Cosford air museum

Friendly staff, and the ever reliable subway sandwich!

Was served by a young gentleman named Robert, created my sub to perfection whilst he entertained behind the counter. Very good service deserves a pay rise.

Always a great subway hash browns are to die for xx

Very nice cheap breakfast, thoroughly enjoyed it and wasn't expecting the low prices... Close to the paintballing arena so good place to eat breakfast before going in

Nothing sub standard about this new resteraunt.

Fast service and pleasant staff. Called in for a quick bite and it was as expected. Clean toilet (1 toilet for Male, female and disabled). Plenty of parking including disabled spaces and disabled entrance.

Your average subway, good food, nice music, and fresh cookies.

Very small servings of things like chicken, lettuce and jalapenos, almost like there's a shortage.

Honey Oat! 😔 Friendly staff and fast service.

Was served by two lovely, beautiful girls by the names of Georgia and Jodie, made me an extremely yummy sub which I obviously ate all of, top quality service and they deserve more than five stars, good jobs girls making Subway proud! xx

Cleanest subway I've been in, friendly staff

Staff are lovely, always have a smile on their face. My number one place to go for dinner at work :)

Polite, friendly, swift service!

It was just a middle of the road experience. Staff were friendly and helpful, food was fine.

Always like a Subway but got the poopsies from this one

Subway mean a lot to me, I can never do without it.

Nice and clean. Negative point ; They won't give you a receipt except you ask for it. Customer should receive receipt everytime you buy items.

Staff were very friendly but there were a lot of crumbs over the table

Quick service affordable prices.

Not really impressed, when you get asked what bread you want and can't see the list of types anywhere and they tell you they don't put the list up anymore, how are you supposed to know what to have. Seats at the large round table have plenty of food already down the sides. Could do much better.

I've had tea here every night for the past two weeks and I'm not even ashamed! Nice clean convenient little subway

Subway is subway. Great food for a lunch!