Subway in Redbridge

Uber eats delivery was 3 hours late, horribly mismanaged branch

Absolute nonsense. Most of the main salads missing for orders online

Very bad customer service and store not clean properly. Staff are rude and arrogant. Disappointed

Worst Subway experience ever. Went in-store and took ages to be served, as staff are just too busy with Uber Eats orders. No lettuce left, and this is lunch time around 1:30pm??? How can you have run out of lettuce. Poor amount of fillings added in. And is there no such thing as Teriyaki Chicken mix now? As the lady put in chicken breast and then smothered in teriyaki sauce…. Anyhow, I will be avoiding this Subway at all costs. Not worth wasting my money!!!

Worst subway ever The bread is stale and the toppings are way too less, doesn’t taste like how it’s supposed to be

Food was ok, customer service is atrocious , not interested in serving the customer and being polite, just miserable, when ordering very disinterested and not helpful at all, I was served by an Asian lady with glasses and slightly fat, absolutely shocked by her service

Husband went in around 2pm today for w tuna sub. Mixed up cheeses and double toasted sub when asked not to. Sub became rock hard and he was adamant it was fine. Husband had to ask manager to come in order to show him the sub and get it changed to a fresh one. Previous visit to this we barely got any filling for a turkey sub. Really poor service.

Worst subway ever. The guy making the sandwich barely put any turkey or cheese in it. The sandwich was completely dry. He did however put loads of lettuce in it. It was a lettuce subway. Avoid this branch at all costs.

Food was cold and after that put me to wait another 5 min till I get the food...low service

Staff service bad very rude Purnima she is so bad nature naver ever come again

Staff especially a lady who packs order is very rude and she works lazyyy…

Horrible, tasteless, although I asked to heat it up they gave me the sandwich cold, the cheese wasn’t even melted

I had a steak n cheese and I don’t know why but they have sucked the soul out Subway. It used to taste decent and you could have fun with choosing topics and salad but now there’s an authoritarian set menu. Furthermore, the meats are formed meats which makes it feel like you are eating toy food. I was curious to try it after so many years and don’t think I will be returning. However, I still appreciated having a warm sandwich to eat on a windy winters day.

This store always screws up the order regularly missing items when ordered from Uber eats, food always arrives cold and staff in store are rude. If you want subways try somewhere else this store is a lost cause and don’t deserve the business

Not sure if it's the meat or the bread that smelled. Wouldn't let me choose sauce as it was "pre-selected". No salad either.

I ordered TEX MEXAN asked me not to add chips and add tomato and onion for me to which I heard no I've been to many countries and eaten Subway and it's normal to order vegetables that you like

Rubbish service from some bloke called Syed, put 5 sweetcorns in the subway. Told him to put more, complains saying this is how much we usually put. Quality. Keep up the good work.

Missed both drinks on the order but number is invalid to call the store. How unprofessional. Then uber wants to refund me 80p for the TWO drinks. I will not be ordering from here again.

Walked in at 8.40pm on 24/06/23 and stopped taking orders due to cashier saying they stop taking orders at 8:30? This must be unique policy at this subways only because everywhere else, if it says closes at 9pm, they stop taking orders at 9pm.

Ordered Uber Eats. They replaced 3 bottles of fizzy drink with 2 bottles of water which we didn’t want. Phone number doesn’t work to request refund. Extremely overpriced.

Terrible experience. They made the food, but the card machine wouldn't work. Then I tried my subway app and after 15mins of rebooting the app, I finally gave up. My son and I left hungry.

I am not sure if the staff are trained to put less fillings in your sandwich. The guy put very little sweetcorn and looks at me, I asked for more and he put exactly 3more sweetcorns and again looks at me. Same for peppers, couldn't be asked to keep asking for a decent amount of salad. The staff are generally rude.

I bought footling tuna which cost £7.00. I couldn't taste anything like tuna or the onion and vegetables were very dry. It was tasteless. I complained but they didn't even say anything meaningful. I don't recommend

Ridiculous taste and charging you double. Manager looks like he just came straight out of bed. Pathetic service. Never ever gonna go there again

Quite i few times i’ve ordered for delivery and they have forgotten items from my order. Don’t bother ordering from here , unprofessional

Delivery time was good, however.... The driver also couldn't follow the delivery instructions. The food was delivered cold without following my request that it got toasted!! No caramel muffin or Ben and Jerry's ice cream was delivered and I've had to go back onyo Just Eat and claim my money back. Very disappointed and poor service..

They don’t do subway rewards/vouchers even though they are listed on the website.

Disgusting place never coming here again!!! There was cockroaches!!!!

Just got food from just eat. Food was completely the wrong order, asked for tiger bread was not given it and was both asked for toasted was not done! They gave me black olives even though i didnt ask for that! I hate black olives. The other sandwich had mostly wrong items. Wedges did not turn up but subway didn't even bother to let us know, hopefully I get a refund for that Delivery was quick.

Terrible staff they don’t know how to work properly. 1 person does all the work while the others don’t work properly

Dont go here, its very dirty and unhygienic

Missing orders for the second time around food was not wrapped properly sadly this particular branch is a let down.

Very very rude uneducated staff. Especially guy kamal seems like Banguli. Don't care even what he is talking . Don't know customer care meaning .I never ever recommend.

The pepsi was expired since May, the sandwich was stone cold and old, one cookie was missing, the other was stone cold and old, he didnt even bother to put the nachos anymore, he tought i dont need that. I have a stomachache ever since and diarrhea. Save yourself and dont eat here! Also did not get a full refund, i got a 5£ from 17, uber eats scamming people like always

Quick and efficient /caring team. They let me scan my Subway voucher code on the 3 different transaction on the same day in order for me maximise my points and get 1 free meal with it!

They said they do not accept subway coupons. Not so friendly staff. Not a great place to have your sub.

Restaurant was good, service and food was good. Reason for deductions of 1 star is that subway is sending these vouchers but can't be used on any restaurant because the owner of that particular franchise have ignored to accept any vouchers. I had 9 vouchers so that's a potential 9 sales which was rejected by owner of that franchise restaurant. Subway needs to make note of these or shouldn't send any vouchers at all.

didn't except my vouchers today... ordered 2 footlong n 1 6inch subs... the guy just refused saying "we don't take vouchers" I asked why?? didn't answer.. that was rude.. paid double... not happy at all!!!! seemed like didn't know much English... 2nd guy repeated twice to the 1st guy.. as I asked for the total... I paid since I ordered... didn't want to leave it

Store is filled with incompetent staff, forever making errors on orders despite them being written quite clearly, not sure how this store is still up and running this branch needs new management desperately

This branch of Subway at Barkingside is not so good. Many items are not available. Eg. Tiger Bread, Hash Browns to name a few. Also, the customer service is little scratchy. Sometimes they are good. But, most of the times they are not so good. Went there today after few months. Nothing seems to have changed. Have seen better options at Subway in Ilford. But the worst part is it seems like the customer service is still bad.

Incredibly rude staff, manager on holiday, didn't have any drinks with the meal deals. Didn't care!!! spoke rudely, ignored my requests when I asked for the Manager whose name I finally got Zafor. In the end after giving them and explaining what they must do got crisps instead of drinks. The staff need to be retrained in customer service or even fired.

This is the worsttt branch out of all!!! Seriously i ordered a sub converted into a salad and the quantity of the veggies were a JOKE!!! If you are charging for a salad extra atleast give decent quantity! Even the sauces were put like they have to use 1 bottle for an entire year! No doritos available, rude staff and the worst experience u can have!

Extremely warm inside the subway premises. Staff refused to keep the door open and ultimately were forced to take the food away.

NEVER EVER TRUST THIS BRANCH - If your vegetarian, have allergies , or looking for Halal or Hindu diets AVOID AVOID AVOID!! The server dropped the chicken in the beef and calmly put it back in my sub. I am severely allergic to beef and it could have been a very big problem had I not have spotted it. His response was I thought you Muslim everything halal (which is a lie). In any food business cross contamination is a massive red flag for food safety - the subway staff clearly have no understanding of allergies and that is very dangerous considering they serve kids also ! Subways head office need to shut this store down , Redbridge council please re inspect them and their staff! Honestly the staff member was so rude and needs to be fired and the franchise closed . I’ve been in the food industry for 18 years - what would have happened if i had a nut allergy and no Epi pen and they are mixing ingredients without any allergy awareness!!!!! Subway have clearly dropped their inspection standards - staff we’re hiding in the back with no hair nets , caps display was not clean , tables blocking the ingredients so you can’t even see what’s in the display to choose. This shop is very poorly managed and even worse has put my off subway as a whole . I would never trust this store with my order again ! Overall if you have any dietary requirements because of your faith or allergies avoid this store because they will mix your chicken with pork or beef - your salad with mixed nuts or pork in your chicken. I have zero faith in this store . In fact I’ve never even written a review for any store But this is something parents need to be aware of as not all kids are fully aware of their allergies!!!

Rubbish customer service. My wife just ordered a salad from here. The server wasn’t very helpful at all, Reluctantly added Chicken when requested. Reluctantly barely showed us how many tomatoes were in the salad. When we asked how many pieces of tomatoes, and he said six. We asked for more lettuce, again reluctantly given. When we got home and checked it, there were about two and half pieces of tomatoes. Returned to Subway, and the guy who served us was not there having finished his shift (we were told). Asked for refund. Staff member Elisabeth disappeared without telling us what she was doing, and came back saying refund couldn’t be done. Elizabeth was a complete waste of time. She suggested she could add tomatoes to the salad, which had now been left standing for over 20 minutes open, with staff and ourselves talking over it! She was very rude and dismissive. Disgraceful and disgusting customer service. Left without getting a refund and having to make an official complaint.

Food was ok, nice enough staff, not enough seating , too busy, not great. No toilet.

Absolutely rubbish! Ordered vegan cookies from here and they turned out to not be vegan - my sister has severe egg allergy and almost had to call 999!!!

Went to this store as it was local and was participating in BOGOF, the guy at the store denied that they were participating. Showed him the list and that his store was in the participating list. Then, he went on a call with his manager and come back with another reason that their system is not working. Lies from the beginning to the end. Been turned down without being served. Will be my last time going to this store.

Be careful not everything is halal at this subway, make sure you look at the Halal certificate, on that it will tell you exa6what is halal for example chicken tikka is halal but the meat balls is not. Customer service is good.

Amazing how they are still in business…. got my order completely wrong. Had to go there as they don’t pick up the phone….. not even sorry….. customer service ZERO ……. NEVER AGAIN 🤬🤬

The worst subway I've been to. Ordered a salad and got a portion of a 2 yr old and the customer service is a shambles.

Ordered a meat lover with pickles, olives, and jalepenos. The atmosphere was stacked with good vibes and was a great and relaxing experience eating in on my lunch break. Sandwich was good too.

It's always a steal deal. Their menu, prices, services everything is fab!!! Choose amongst different varieties of mains like chicken, turkey, meatballs and breads, salads, sauce.

Rude staff member. They gave me very little toppings and when I asked for more I was rejected. Clearly lack of good customer service. Avoid if you can.

The worst subway I have ever been to. Keeping it short, flies everywhere, nothing works and terrible customer service. Ended up getting a plain ham and cheese sandwich for my son to avoid the flies that were all over the chicken, and then on payment the guy said you cant use the app, discounts or Amex... and he couldn't print a receipt to collect points either. I'll avoid this Subway from now on.

Nice staff, quick service. Unfortunately subcard machine wasn't working but not the staffs fault. Taking good measures against covid.

Never in my life have I seen such an attracious establishment, I went in and politely asked the Afro/Caribbean girl working there if the card point machine works, she gave me this utter look of disgust as if I'm asking her for a kidney, she then shunted and said without a moment's thought NO ! If that's how you treat your customers you shouldn't be working at Subway, what's the point of advertising points allowed on your shop front when clearly you're rejecting customers and putting a bad name to the franchise, the place wasn't the cleanest good thing I didn't bother eating here.

Discusting and awful customer service i been to white chapel subway even that had better customer service and that's saying something. The owner really needs to sort this out the female that was serving me was horrible and then after the guy who was taking my payment tried over charging me and when i had corrected him he didn't even apologise. They look like they didn't even want to work or serve customers very rude they way they talk never going back there agian!!!!!!

One of my go to places to get lunch. Expertly crafted sandwiches! Vegan range increasing all the time.

Rubbish service, didn't cook sandwiches, didn't give hasbrowns, didn't give crisps and still charged us. Began to do user orders while not having completed mine. Almost walked out halfway through but waited because my kids were really hungry and wanted subway. 😡

I like it more during pandemic (Lock Down) as I have no choice to sit in. They are good in all aspects but in normal days it's hard to find sitting place inside at busy timing. There is limited place of parking just in front of it. But if you try to look around, there is a Mc Donald's nearby, behind the Mc Donald's, there is a paid parking, and hardly 3 minutes walk from here.

It's ok with filling not impressive.

I would not even give this subway a star! It is beyond the joke. All products did not look anywhere near fresh, they were quite old. The kitchen and customer area was very dirty. The customer services was disgusting too. The guys kept talking in their own language and laughing whilst serving customers. I would never recommend something like this.

Would give no stars if possible, had a few bad experiences here and just put it down to the guy having a bad day but yesterday when me and my wife went here was the last chance. Customer service? Not even a glimpse of it so rude, when we asked for our choice of bread the response is abrupt and rude whilst being shouted at " No we don't have that" our second choice of bread ? Nope, again shouted at "pick a different one". After being spoken to so rudely and shouted at we asked for the employees name which every member of staff flat our refused! We then asked for a receipt and was also told no ! What business doesn't give receipts of purchase ? So can I assume that we are also being overcharged since we can't get a receipt.

I very much enjoyed the turkey ham sub although I don't see the point in letting only 3 people in at a time

This subway branch dont even deserve 1 star rude staff and rubbish service.

I found a dead insect in my italian bmt!!!

I've been a regular, love the food, soo good, always get it double toasted. The seating area is cute too, it's nice and cosy. The staff are friendly. No matter how weird I am with my boyfriend or when I start laughing loudly or something they don't give me dirty looks or anything 😂. They seem nice.

This is my go to subway I have always come here and the staff is really nice and they are always stocked up on the ingredients. Thank you for the nice food.

No more honey oat bread! Secondly both staff wore masks on chins, one server was not wearing gloves while preparing food. Not washing hands between customers or when handling different fillings. We're your staff not trained in 'basic' food hygiene and/or cross contamination?

I love the place. The staff were very friendly and the food was amazing. I saw a customer asking for extra food but not agree to pay for it and started arguments. Subway should have a low that customer not to ask for extra as they are not willing to pay for it. It was annoying.

Like the other customer said it is very bad service and very bad quality, I got very terrible service as well.

I went here a few times and all the time got bad service, such as food was old and the cup drinks were out of flavour

Really bad! Employees are rude. Went there after school one of the brown faced server that was Bangoli had no respect. He sweared at multiple customers and disregarded personal space. Also the food was trash!

Worst experience! Went there today on 19th January 2020 at 7:40pm. Farooq, their server is extremely rude! He has no respect for the customer! He constantly continued to misbehave throughout and I continued to ignore because I had my 9 year old daughter with me and his behaviour was already traumatising her. Lastly, i asked him to write the names on the sandwiches because I bought 4 and he replied back, “don’t you know!”.. I said it’s your job and to this he replied, ‘don’t come here next time’ He continued to misbehave and say rude things! My daughter was shocked and remained under the trauma even after we left! The owner should take notice!! This behaviour is really not to be tolerated! I would never be going there ever again!!

Just bought chicken Teriyaki Barkingside informed them to toasted. Went home bloody cold. Too late to go back phone number directs to a different number box full no message.what a waste.

Awful microwaved food and so unhygienic

Being a vampire , I can't to this place because of the garlic.

Prices were not the best, it's getting too expensive for subway. Also the people that work here cant ever speak English, often don't know what I've just agreed to till theyre asking me to pay for it.

Great tasting sandwiches..ingredients always fresh and shop nice and clean Staff need to cheer up

They made good sandwiches, lots of variety

Well trained and friendly staff, been several times here. Quick service usually

So I decided to treat the family on national sandwich day and decided to take them to subways as it was advertised on the radio buy one and get one free on subs on national sandwich day. Went to the Barkingside branch as it was halal. Found out it’s a franchise and they have decided not to take part in the buy one get one free. I stated it was a national subway offer and because it’s a branch of subway they have to. They kept saying the same thing. Anyway didn’t want to disappoint the kids so bought it anyway. We wanted hash browns and were told sold out....bloody ridiculous. It’s subway.... not a private little restaurant. Ridiculous. Rubbish service. Don’t ever go to this branch the owners are bloody greedy to not take part in what is a national promotion of subway, shouldn’t really be using The subway name. 😡 absolutely rubbish

Manau gardžiai ir uz normalia kaina pavalyti

I like going to subway the food is always good

Yesterday’s bread and cookies, I was First customer of the Day waited for doors to open as I fancied a sub but was greeted by an oven full of old bread

Worst subway I have ever eaten in my life. Was charged twice and after asking for no salad was given lettuce and gherkins, but by that stage I didn't care and just wanted to eat. Once given the food it was cold, horrible and not cooked properly, I ate a few mouthfuls and had to bin the rest. Staff couldn't understand English properly either therefore there was a language barrier. Avoid at all costs.

Always excellent, whether a meat ball mariana or big beef melt, go for most of the salads and lots of Chipotle southwest sauce

Quiet place to start a Sunday morning... A sub sandwich and a coffee. Liked it.

Very good nice and clean,polite staff wry friendly

It's not bad. Someone clearly was not happy As they burnt the building down Halal food. Nice

Excellent customer service and efficient

Excellent customer service, good healthy food, very friendly staff. Very clean store. I love it

Arrogant substandard staff and very unprofessional - Not Recommended

My son loves it here, I took him during h/t. I love the fact you can choose what you want

It's the only subway that is very very clean Guljar Sent

Good branch with nice friendly staff

Good for a quick cheap snack and healthy options

Most of the staff are good but the odd one is stingy and does not put any pride in to what they are doing.

Staff are rude and stingy, don't like giving extra salad or sauce.