Starbucks Paisley in Renfrewshire

I work in Starbucks and my god I’ve never had service like this it was terrible, both drinks weren’t made properly, the staff weren’t helpful at all. No stickers, no sleeves and no syrups as requested. All round rubbish experience. Wouldn’t come back even if you paid me.

Popped in for a couple of cold drinks, first choice out of stock, fair enough however no apology and also seemed annoyed I didn’t know what I wanted even though I was the only person in the place and they weren’t closing for another couple of hours. The place is clean but the service is STILL abysmal, such a shame.

Used the drive thru & staff member was happy, cheery & polite. Drink was great! So nice to actually get a drink that you can taste the peach in. Instead of being non existent.

Been there to collect delivery order but they said they closed but they still accepted order so driver need to automatically go location to collect the order they way staff spoke to me abuse and he said he manager he need to learn how to talk to customer been Wednesday night about 10 pm

I popped in here for a quick bite to eat, the service was great and very quick but they don't ask if you have a regards card and don't provide napkins or straws, etc. The food wasn't worth the money, I ordered a tomato and mozzarella panini which was served very hot but lacked fillings, 2 thinly sliced tomatoes 2 tiny pieces of mozzarella, most of the panini was empty?! Irvine wasn't even toasties just very hot and soft. The caramelised loaf was lovely and the strawberry acai was delicious but the food was very overpriced. It was hard to find a table too as there was people hogging the tables with laptops and even job interviews and loads of students, hardly anyone eas eating, so wouldn't recommend sitting in.

We stopped off here yesterday following an afternoon at the pool in the Lagoon Leisure Centre. Went through the drive-thru rapidly, ordering a Chocolate Frappuccino, a Caramel Macchiato and a Baby Hot Chocolate - no dramas and all enjoyed. As Starbucks visits go, this was a good stop off on the way back home.

Been in here a few times as close to home however staff barely ever seem happy, tonight I had to ask for a proper mug rather than a takeaway cup. Food also given in bags rather than plates. Biscuits and cakes not on display, there were 2 trays with loads of them dumped in there. Don’t get me wrong 1 of the staff was pleasant and smiled, the other 2 members (1 of which was the manager could take pointers from her) all in all I’ll still come here but there are way more nicer Starbucks out there and with this one being on a main busy road, they could really make the most of the business on their doorstep

From the minute I stepped into Starbucks the friendly team spirit was recognisable. I explained to Steven and the team my daughter was unwell and asked for a panini with no cheese. They advised I take home the panini and customise it at home to avoid disappointment. All the members of staff went above and beyond to make sure i received the correct order for my daughter even when I wasn’t sure what the drink was called. I can’t thank them enough for their patience and good ideas. Thank you for good, friendly service!

Visited here shortly after opening and remember it being good. Visit last week (Sept '22) was a dumpster fire. Ordered a black Americano, received a disgusting milky concoction (no idea what it was). Returned it, had to suggest 'barista' make me the drink I had ordered. Sat down - 10mins later, still nothing....asked her if she would be so kind to remake, met with a series of grunts and she tended to delivery orders and other Customers coming into the store. Eventually got the right coffee almost 1/2hr after stepping foot into the place. As a frequent visitor to the Starbucks, would say that service/training needs some attention in this one.