Starbucks - Hull St. Stephens in Kingston upon Hull, City of

Big shout out to Lily Rose for going above and beyond with excellent customer service, made our annual Christmas lunch to Nandos extra special! Enjoyed a lovely meal and great atmosphere.

Fast and friendly Service food was lovely

Was greeted with a warm welcome, lovely women called Steph was really pleasant great customer service :)

Cant go wrong with a cheeky nandos can ya?

Was my first time in Nandos, and honestly, I now finally get the hype. The sauces are great, and the portions were enough for me. Probably my new favorite place to eat at the moment.

First time I've eaten here as I've a lot of allergies other healthy options where offered to me Georga and the lovely manager went far and beyond there customer service skills they explained everything to me even cooked my food on a separate gridall for me I found this to be far and beyond any other place I've been asked to do a review for they made me feel welcome checked on me they where amazing and in my eyes went far and beyond expectations so I give them a massive 100 percent keep up good work guys ill defo be back

Great service from Steve and his Colleague (similar age couldn’t see his badge ) Welcoming to everyone including a big table of teenage lads which is rare - a credit to Nando’s Lovely food as always

I had one of the best Nando's I've ever had here. The service was great and despite them warning me the meal may take a while to arrive it was actually very quick. The service was friendly and the food was tasty. I would come here again.

Regularly use this branch of Nando's.... Service with a smile. Steve B is fantastic... Great food. Thank you.

Excellent customer service from Rose. Very polite and helpful ☺️

So quick yet so good and fresh. We asked to move tables and they seated us right away. Recommend going with the girls for a shopping spree. (Even though im male).

Ive been to alot of nando restaurants from different areas and cities but none of them compare to the one in st stephens hull, the food was amazing!! Such good quality and the service was great. Very much recommend 👍

I took my kid here and was disappointed by the standard of food and the state of the staff. The chicken was all gristle with very little meat on it. My kid enjoyed his kids meal but the drink was garbage .

The food is so good but I would say its very expensive. Anytime that we have been here the staff are always nice.

Lovely restaurant, I'm vegetarian and thought it was just chicken but there are wraps and veggie burgers.

Visited with Son on Friday 17/04. Was seated quickly, served quickly with our food. The server was polite and made sure our visit was a good one.

Had an issue with the food but the manager was lovely and offered a refund which was declined. Food was quick and tasty! So impressed

To be fair it was really busy and the staff were run off their feet. The food wasn't great to be honest. It all seemed a bit of a rush and I never felt comfortable. The staff I spoke to were nice and polite and one guy was just going on his break and stopped to serve me.

We arrived and was greeted by a lovely young worker, there was 14 of us and they accommodated us all even though we could see they were a little short staffed. The manager Steve was also very helpful especially when it came to one of the children with a nut allergy, he took our order and the chefs got all 14 meals out together and no mistakes. The staff made our visit and a good and stress free as we had drive over 3 and a half hours, well done Steve and the team.

I always love the chicken with the lemon herb spice. For me, the service has always been fantastic. The team is always up and doing. The atmosphere is cool and calm with nice relaxing music playing in the background

The food did look nice on some of the plates, not for me though. Over rated and over priced, for what you got.

Portions weren't the best I've had from here and the chicken was a little over done. But brilliant front of house staff.. brilliant service.

Food was lovely but the service here is brilliant. The staff couldn't be better. Made my daughter happy which makes happy.

What can you say about nandos? It's good chicken. 👍 atmosphere the same in every nandos. Relaxed and comfy. Service was good.

Good amazing, had an issue with payment on the app and questioned about it as I was charged 3x the amount and order hadn't even gone through. However, the money came back into my account and the staff were nice about it and helped me. I did realise that after asking this we were not spoke to at all again

The food was great, staff excellent. The back of house rest areas need work.

Always good scran, was really busy due to kids holidays yet still got seated quickly and food didn't take long at all, nothing to fault.

Food is always hot and fresh when i get it, worth the wait

Everything about this nandos was great. We had just finished climbing at Rock up and my daughter was in her words "STARVING" We asked if they had a table for us and they did and the guy who took us to our table was easy going and friendly. We ordered and enjoyed our meals and came out quite full. Overall experience for our daddy daughter day was great and this food topped it off. Thank you Nandos Hull - St Stephens and the staff.

Nice fresh food shame one member staff was rude

Perri chicken is good I choose the lemon pepper seasoning.

Me and my friend went for dinner and received impeccable service from our server, Emily. She was polite and very helpful, and the food was amazing!!!

It’s a ok place not the best place to eat food just ok customer service is average do not go out the way for you but good customer service is hard to find

Worst experience of Nando’s in UK and we visit or order Nando’s almost every week

First time visiting, food better than expecting, friendly staff

Probably the best chicken I have had in Hull's Nandos. The service is also second to none.

Marvellous, very good atmosphere and very helpful staff 👍

Food was average but the service was better. Disappointed with the menu

The food was mediocre, stupid expensive tiny portions and also rather flavourless (I see why you need spice). Will definitely be going to subway across the way instead in future. You can see clumps of dust in the light fittings and on the surfaces other than the tables. The staff on the other hand are lovely and helpful.

Out of all the Nandos we have visited imo this one is one of the best. The only complaint I have is the garlic bread wasn't crispy but every thing else was fantastic.

Friendly staff and great food. Had the chicken liver with the extra hot Vusa XX sauce. Really tasty and not just hot. Damn good scran even though my arse is paying for it this morning.

Foods lovely, staff are really friendly & on hand to help x

Really poor. Chicken was burnt on the outside and dry in the middle. I know chicken around the bone can sometimes come out abit pink but I find it so weird it could be so pink and dry at the same time. My partners was the same but she was to shy to say it wasn’t very nice. I did get a refund for 1 meal but then meant having to get food on the way home. Really disappointing especially as we travelled an hour

Good and calm environment with friendly staff, although we had to wait to get into the house. Nevertheless, it was worth it..

Had to wait for 40 minutes for a table of 6 at 12:30 on a Saturday (couldn't book). Not a massive Nandos though to be fair

Georgia, our server was lovely and helpful. Food was prompt and tasty

First visit and was spot on, very nice, staff great, food great, service excellent.

Went here today with my nephew who has severe allergies to egg and milk (so I was very nervous taking him there) and I must say from the moment we walked in ,to us sitting down the staff were brilliant the manager took care of our order and made sure there was no cross contamination we couldn't of asked for more ,so a massive thank you to all staff and for make our meal enjoyable and stress free wish more eating places were like this xxx

Ate here multiple times on a work trip. The half chicken was good, had a butterfly burger which was slightly disappointing. Staff were friendly.

On the 27/10/2022 I have visited this place, after I had my order and I asked for water, but by mistake one of my guests was with me for a first time in nandos .he did no about rules in nandos he went and put Coca Cola instead of water , a very rude staff came and took the Coca-Cola on the table and she acted a very unprofessional it shocked me, after that we didn’t eat the meal and straightaway we left the please , I all ways love ❤️ Nando’s but shame for the manager at the time he didn’t acted professionally way with us 😞 for sure I never ever go back to St Stephens nando

Very small and often dirty restaurant

Didn't have Most of menu.. stRtee turned up after mains. Poor effort.

Food Was great the family in joyed the food

Plăcut ca atmosfera,preturi bune,accesibile,tipic englezesc chiar dacă duc spre Porto,personal amabil,haios cu un accent pitoresc,mincare bună și pe toate gusturile!

Very poor experience. First of all pita not available. We have ordered spiced chickpea in pita all the time. But the chef refused. Once we had placed the order and half the order was delivered we were told that they ran out of spiced chickpea burger.Everything tasted bland and no taste. Will not visit again.

Can't beat a cheeky Nandos and this one doesn't disappoint, brilliant staff and a lovely clean restaurant.

Kids loved the place, nice treat for them on school holidays

Heerlijk gegeten. Vervelend dat je eigenlijk met een Mastercard moet betalen, online bij je bestelling. Gelukkig konden wij cash betalen.

Although they were short staffed the team that were in worked hard to ensure the standards were maintained despite been under pressure very nice team impressed

First time in a nandos and last, the food is very poor standard the chicken is bland and never seen a grill, the bread is rock hard, the coleslaw is bland must use cheap mayonnaise and to top it all off you get your food and there's no knife and fork you have to go get them yourself. If your going to charge £15.50 for a chicken burger, fries and coleslaw it shouldn't be self service you r paying for service

Nice and friendly. But very loud and intimadating when there a big football game on in the city. But is OK. Fish and chips over cooked but all in all beer OK 2

Ok despite halloumi being off the menu due to a delivery issue I'm still going 5 stars. I'm currently on crutches and struggling to walk and my partner is in a wheelchair, the staff were awesome. They couldn't do enough to make sure we were ok, fetched multiple drinks, grabbed the sauces and did everything for us with a smile. Honestly can say they were the friendliest staff I have ever encountered.

Delicious quality food with quick service

Food was well prepared, staff were extremely helpful and friendly. Once ordered our food arrived quickly, without any mistakes.

mashed potato and garlic bread are not good compare to other Nando’s branches

Spicy food in a great environment

Very quick service... Food is lovley as expected from a nandos

Was extremely busy and felt the tables were too close together but other than that, the food was spot on and reasonably priced

Brilliant service, food had to be sent back because cold and dry but once sorted from the helpful staff delicious food 👌 We had medium half a chicken with peri chips and coleslaw and hot Fino pita with peri chips and coleslaw.

Fantastic service Amazing food Lovely staff

So we came on a Saturday, it was really busy joined a virtual queue for a table this was not a problem, we have before, it works really well. We ordered food on the table through the app. Drinks arrived.... but food.... well I could have raised the chickens myself.... food took almost 50 minutes to arrive, if this was the normal wait time it wouldn't be a problem. However, 4 table who arrived around 15 to 30 minutes after us were served before... I questioned the wait time and was told this was normal 🤷🏻‍♂️ There was a very polite and bubbly lady greeting people at the door, she was by far the best thing about the experience, I wish I had got her name to thank her.

gave me food poisoning 👍🏼thanks xx

Fantastic food ..its always grando's at nando's

Waitress spat in my food. Waited over an hour for food and it was cold. Wouldn’t recommend. When asked for food to be warmed up the waitress looked at me for the duration of at least five minutes then walked off. Absolutely fuming😤😡

I like nandos. Food is always nice. They were quite busy so we waited a while but apart from that it was good.

Friendly staff and good quality.

Love Nandos but not a good experience today, running out of peri drizzle and peri salt, coleslaw was on its way off. Bit of a dissapointment overall for £60.

service and quality of food exceptional, need bigger jug of gravy

Waited 1 hour for a table. They got the table ready and don’t sit us till we asked them if we can sit on the table that they got ready for us. No customer service what so ever, they brought our food but no cutlery. Table was ‘wiped down’ yet had food all over it. After we finished our food we ordered a takeaway, the lady at the tills had wrote a note for it to come to our table. After waiting half an hour we asked for the takeaway and they said that they was waiting for us to tell them when to start. When it was clearly on the receipt to start straight away.

Getting overpriced for the small amount of chicken you get, tasty tho x

Lovely experience, very friendly staff and great food

2 stars for extremely speedy service! Staff welcoming too🙂(a little clumsy also but that’s okay😂)However, got my order wrong and refused to change it. Saw that happen to a couple of other people too, even a child’s meal 😠 I understand getting one persons order wrong, that’s understandable. But multiple people in a short space of time isn’t right. Prices also need to be lowered or portion sizes increased for the money you’re paying , as it is not worth the money at the minute unfortunately. Overrated and extremely disappointed.

Nandos food always tasty.cant understand why they took all the coffee machines out.nothing I like better after a meal than a coffee.. so it's 3 stars as I refuse to drink and drive..lemon znd herb chicken beast so tasty though...

Lovely food good service will visit again.

It could be better no one really smiles

No been for a while but didn't disappoint

St Stephens Nandos takes us back to our roots. Love eating here.

Quick service, friendly staff and enjoyable food!

We sat in a booth but along the backs of the booth's look like they haven't had a good clean in month's. Barely any staff on we were sat for ages with empty plates and staff just walking past us not bothering to ask if we wanted any desserts. We had chicken wings left over on a plate what we wanted to take away we had to ask for a box at the counter and put these in ourselves then again ask for a bag. Customer service really not good that night. Usually better in this one than the other one in Hull. Staff wandering around not knowing what they are doing also. No salt anywhere to be seen not asked If we wanted any neither. Bit of a rubbish visit really Nandos 😕 food was medioca too!!

Great as always and the fact you can now order at your table is much better then queueing at the till... staff were friendly and we got seated straight away

Food and service was poor value for money was appalling will definitely not be returning

Thought I'd try Nandos again after years of boycotting it due to poor quality previous times. Wine choice is poor and overpriced, and the bread for the burger was stale. Won't be going back.

Despite having about ten empty tables, they turned me away saying they were fully booked and that the wait was 1hr 15mins...

Was ok nothing special to be honest.

Empty restaurant yet they are saying it's a 40 minute wait to sit down. Ridiculous!

Very Slow Service, I had to wait outside for 45 minutes before they let me in and again I had to wait for 30 minutes to get my food

Fast home delivery and the meals were delicious. Definitely made eating at home easier during my stay in the UK.

When I went it was fairly busy but the staff were amazing. So friendly and welcoming and were apologetic for the wait. I explained what drink I would like as I didn't know what it was called and the staff member knew right away. They even wrote my name and added have a Good day with a heart. Now thats what I call customer service

I'm in love with nando's so its always a good review from me!!! Staff are cool and friendly too which helps 🙂

Always friendly, can't wait to be able to sit back in and enjoy some spicy chicken.