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3.8

Based on 1.267 opinions finded in 1 websites

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Nº 1599 in 2408 in Camden

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle1.2673.8

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Really nice cafe, but the vast majority of seating is upstairs and they close upstairs TWO HOURS before closing because their lazy staff want to get home early.

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Jayne Harrington . 2024-10-25

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Absolutely dispicable. Like other posts have mentioned the staff is incredibly rude, as mentioned in other posts the Indian lady who works there is very racist and rude. I saw her getting into to fights with customers shouting at them with threats. Horrible. Starbucks do better. Also like the other reviews the place is a mess poor management has allowed the place to depreciate very quickly, it's central London. You are setting an example to the rest of the world, I'm disappointed. Truly a horrible experience.

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Agon . 2024-10-15

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The wifi access is poor and the music is too loud/obtrusive, not ideal for studying.

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Matthew North . 2024-10-01

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Hot coffee, fresh croissant 🥐 and smile personal.

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Alona . 2024-09-26

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I have been buying coffee from this shop for a long time. But recently I find the staff is getting so rude. At first I thought it could be a coincidence, but eventually it turn out to be not. After buying another coffee today, I decided to leave a review. One Indian looking girl just kept talking loudly behind the till and made customers waiting to order, even during the ordering she still talked to the colleagues. Her face and attitude just made me feel like I was the one interrupted and annoyed her.

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junie . 2024-09-26

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Terrible service!! Coffee was good (my usual, iced brown sugar oat shaken espresso) but I'm not rating coffee as its standard I guess in the chain. The shop was dirty, messy, I sat at dirty table with stuff left after previous people sitting, seemed like there is lots of staff but nobody cared/bothered to tidy up a little bit. Upstairs is cool, but again, get messy quite quickly. And, about the service, the lady made my drink, almost threw it at me shouting something I didn't understood, I asked for a straw, cause didn't see them, she said she won't give me one cause she gave me the lid I can drink through. I just grabbed one straw myself after a moment of looking out for them, and left. And I don't want to come back ever again. There is million of Starbucks around, I'll be happy to have a little stroll to another one.

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Agata Pstras . 2024-09-21

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Disgusting experience. I visit this cafe from time to time and never found this cafe clean. The toilet is always dirty, smelly and looks like it hasn't been cleaned properly for a long time.

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D S . 2024-08-30

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Delicious takeaway coffee in a central location.

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Jota Ce . 2024-08-29

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Dirty, tables left unclean. The bin was so full people just left their stuff around it. No toilet paper. Not a pleasant Starbucks at all. Understaffed maybe?

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Izzy Jane . 2024-08-25

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Absolutely appalled by my experience. Ordered a baby chino which was severely over the recommended temperature to serve a child! My nephew spilt the baby chino over him causing him server burns. Staff totally ignored us and did nothing to help while my nephew was screaming in pain. Staff need training on the temperature they serve their drinks to children! Staff were appalling. Did nothing to help while nephew was severely burnt from a drink meant for a child! I will be taking this further.

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EB . 2024-08-12

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Minimal connection from the employees

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Caitlin Jordan . 2024-08-05

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The staff where very quick and attentive, very fast service for a busy location the place was just a bit messy

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Owen Wort . 2024-07-22

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The employee "Gosha" is very beautiful and kind. Her interactions were very nice and friendly. She made me a cup of coffee, and I had a very beautiful and happy day.

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سارا الشهري . 2024-07-18

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I had the biggest disappointment of my life in this Starbucks. I clearly explained my drink order and the guy serving me laughed and proceeded to make me the completely wrong drink, even though the order printed correct, there wasn’t even coffee in my drink, very disappointed do not recommend. No soap or tissue in bathrooms also.

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dreamcatcher 29 . 2024-07-15

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The staff would not give me what I wanted because they thought it wouldn't be very good. I'm the customer for God's sake!

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D DN . 2024-07-11

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I was disappointed with this Starburst in Oxford Street. I wanted to order some new drinks. But there was no menu for the drinks. So I show the menu picture to the staff. They said “Oh we don’t have it. Check another Starbucks” and then they are chatting each other. I was super annoyed and disappointed The staff are unfriendly and they don’t have any service in mind.

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Jennifer . 2024-06-26

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I came to the institution for my birthday (usually they give coffee) but I have nothing 🤣 My choice was a latte (and it was very strong, and not as usual), the barista was not very happy 😀 but the establishment is good.

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Anastasia Mikha . 2024-06-22

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never disappointed with the drinks! always very good

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Parts LMC . 2024-06-22

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We had some coffee, some desserts and a coffee and milk. Great for a break, several seats in the upper room.

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Elena Martellucci . 2024-06-21

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Often don't have seasonal drinks. Not much atmosphere.

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D BEDUTCH . 2024-06-18

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Have to agree with the other reviews...people sleeping on the sofas, disgusting toilets (one still out of order) and a general feel of uncleanness not to mention unhygenic. I love Starbucks, they are my favourite coffee chain, but this sadly is one to avoid

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Melanie Hughes . 2024-05-19

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Maybe the worst Starbucks I have been at. Quality of service and drinks gets low. The restroom was dirty with a line of 15 minutes, the other restroom was out of order. Not ok.

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Martin Kuvandzhiev . 2024-05-18

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a very dirty place even for starbucks standards.

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alex camden . 2024-05-02

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Worst SB i’ve visited so far, rude staff.

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rose ann palmares . 2024-04-26

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Dirty and no sit in. Everything is taking away…

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ERIC W . 2024-04-21

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The girl who gave me coffee must have been having a bad day, she was very unpleasant.

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Jaco del Rio . 2024-04-17

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Cozy, not busy on the second floor airy. Loads of young professionals around. Fintech coffee ☕ hub in Central London. Try the strawberry 🍓 smoothies, very refreshing.

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Alex Orlov . 2024-03-11

MORE AT Google

Big shop, lots if seats provided

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Julia Eremeeva . 2023-11-25

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The place is extremely crowded any day. Whether it's the weekend or weekdays, the place does not have enough seats despite having an upstairs area. When I went recently, the downstairs area was closed so maybe that added to the problem. Not a lot of Starbucks have matcha latte as well so I was glad that they had matcha lattes. Really professional and quick staff. They were able to provide a good drink. But again, there weren't enough seats.

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Lemono Sharky . 2023-10-18

MORE AT Google

Service good, but music very loud and poor quality.

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Arturo SB . 2023-10-13

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Lovely and spacious place and I like 1 st floor area just outside Tottenham court station . The costumer service young girl so she seems not happy to work but it was that bad. I like it this is one if the best Starbucks in the city .

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M Hassan . 2023-10-08

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Could you please share with me the price for LONDON or England mug You are here collection? Thanks.

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Kasia Pietkiewicz . 2023-09-30

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I was here before the closing time so I was really quick with my order because I know how frustrating is to receive an order before the closing time but my barista forgot to scan my rewards card, after I kindly asked for it one lady called Nickolatta came and asked me WHAT IS YOUR PROBLEM I AM HERE NOW? which didn’t make any sense and made my experience and sense of empathy go downhill. No need for this attitude and negativity Nickolatta. I hope you change it.

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Berkeley d . 2023-09-28

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Two toilets, one is always out of order. No soap.

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Daniel Sykes . 2023-09-21

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Only one toilet room available, so there was a considerable queue outside of it. Bins were full, so it was unpleasant to see the trash around it. Even the Chai Latte I had was not as good as I remember it from other Starbucks branches.

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Sunny Simantov . 2023-09-17

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Tooooo many ppl and no music, makes this place completely a noisy market

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-- . 2023-09-09

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Arrived close to closing hour. The place looked like it was a war zone!

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Sagi Aizenshtat . 2023-09-09

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The line is super long out to the sidewalk on a hot summer heatwave day and two employees are hugging and talking for 10 mins instead of serving and getting the line shorter, what's going on with the service here? At least go to the back?

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Kieran Marq . 2023-09-09

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the usual Starbucks experience, nothing special

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Carsten . 2023-08-29

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@Barista Jay...thank you so very much for going above and beyond where another barista merely waved my question for my senior father. Please continue to keep up your kindness and customer courtesies.

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Charles Jackson . 2023-08-26

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Absolutely amazing service from Nikki. Best starbucks I've ever been to. Just wow. So accommodating

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Muhammad Ilyas . 2023-08-23

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today at 10:18 I entered the store and ordered a large cappuccino not very hot with coconut milk and a frapucino .when I received the cappuccino ..it was very hot I talked to the girl there to put her hand to check that it is very hot. She just put her hand on the glass. She added milk on top. And that was it. She didn't apologize for anything. Lack of professionalism. it's a shame it's a great place, but this way of serving spoils the store I didn't manage to see his name... because it wasn't visible on the chest

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Florentina Bobeica . 2023-08-22

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Es un Starbucks bastante céntrico aunque en la ciudad hay como 2000 mil starbucks. Tomamos Iced late y una cookie y bien. Estuvimos en la planta de arriba con buenas vistas y no había mucha gente.

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La gata en el desván . 2023-08-19

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شكراً لهم ولاهتمامهم بكل الجوانب ومنها نظافة المكان

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عبدالله التميمي . 2023-08-11

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POPULAR SPOT FOR THIEVES - otherwise its a Classic starbucks, if you like the chain. I had my phone stolen whilst sat in this store. Was with a friend, sat against the window, eating food and my phone on the table between us. 2 beggar women came in (apparently they come in every day" according to the hugely unhelpful staff) pointing at our food and pushing a hand written sign in our faces, then swiped my phone off the table and disappeared. So if you choose to go here, keep all your valuables locked away and don't expect the staff to be kind or helpful.

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Lucy Fowler . 2023-08-11

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Coffee was not as good as in other Starbucks. There were a lot of people inside. However, we can not use the available tables. Although closes 20.30, at 19.00, staff closes upstairs and the basement. One employee told us to leave our table not very friendly. He made us feel very uncomfortable. We will go to another more friendly cafeteria next time. You will lose customers doing that.

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Alejandro Javier Garcia . 2023-08-07

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The staff called Baza was so rude and impatient. Was a terrible experience.

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余芃萱 . 2023-08-06

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It was one of the worst cafe latte i had in my life so far. Staff can be friendly.

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Gopinath Ulaganathan . 2023-08-01

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Went there for the toilet long queue for the toilet

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Reuex . 2023-07-29

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I had Nice latte there yesterday on the top floor there is good view

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Ahmed Mohammed . 2023-07-27

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Is it a toilet or just the ugliest place in town?

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J R . 2023-07-22

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Just what we needed, a hot sandwich and coffee before we went to the theatre next door. Ordered and served in no time and found a seat upstairs with ease.

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Ann-Marie Steele . 2023-07-20

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Only a single bathroom and it’s cleanliness was far from acceptable.

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Kieran Woolcock . 2023-07-16

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סניף קלאסי של סטארבקס מקומות מוחים לשבת ואחלה שירות

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Yehuda Attiah . 2023-07-10

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* Nice Coffee Options * Nice Area * Cleaning Costumer Areas Need Improve A Lot *** Toilets Very Dirty - I Was Talked To Staff Members Before Me Last Visit But They Do Not Take Any Actions About It. - Me Last Visit 08-07-23 Toilets Was Absolutely Disgusting; Many People Was In the Queue To Get There. No Hand Towels And Toilet Paper There. I Do Not How The Ladies Go To Use It, Really Indescribable. - I Talked To A Staff Member > Mr Marco < He Do Not Put Attention To Me Query; After 5 Minutes Waiting Us Coffees I saw That He Do Not Doing Nothing To Inform Others Staff Members. * Really Need Improving A Lot

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J. C. . 2023-07-10

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Quite a mess plus the power outlet was not working

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Pawel . 2023-06-10

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Had a nice experience today evening, thanks to Marco for the warmth welcome and for fast service.

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Giovanni Brigante . 2023-06-10

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I went yesterday to the venue in new Oxford Street haven't been in a while and I was quite surprised to see they change and refurbished everything it super nice more space the perfect place to read a book

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Adama_M Coulibaly . 2023-05-05

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Sehr schmutziger Sitzbereich und ungemütlich, Kaffee gut

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Mo Go BS . 2023-04-18

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In openening hours mentioned they start at 6.15 am, but it is 6.25 and working staff are still starring at me with the keys and phone in the hand. At least, it is awkward for clients waiting outside

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Асель Аменова . 2023-04-14

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Was served by Bruce, really friendly and helpful. My fiance got me a mug as a gift and he offered to wrap it in smaller bags. 10/10 service.

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Peaches Christ . 2023-03-31

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Too mutch people for small sb and toaletts are CLOSED! Ugh

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Dominika herbergerová . 2023-03-29

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Very dirty, isn't clean. Maybe not enough staff.

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Franco Pegoraro . 2023-03-19

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Delicious coffee with nice environment.

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muhammad masood soomro . 2023-03-19

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Closed bathroom. Staff is impatient about giving me a glass of tap water. This is not the service I am used to in Starbucks. Prime location is not an excuse for mistreating your customer.

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Juuulia Yin . 2023-03-19

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The only good thing there is staff- very polite, pleasant and friendly.

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R K . 2023-03-14

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The drinks are good, but they always forget something when I online order (the food this time)… Also not the most appealing setting I have to admit (see picture).

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Naemi Be . 2023-03-12

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I have lots of dietry requirements, however I discovered that they do Non-Diary Hot Chocolate with Coconut milk (they have other choices too) and it's wonderful.

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maria marsh . 2023-03-11

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Amazing cookies and cream frappucino!

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Archit Yadav . 2023-03-04

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Website says it opens at 0700. Arrived at 0705 to find 0715 written in felt marker on the door... And baristas looking out from behind the counter. We also voted with our feet. Lots of options nearby.

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Glyn Hughes . 2023-02-11

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Tottenham Court Road Starbucks...good experience

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Sarah hodaj . 2023-02-10

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Great service. The locked loos a bit of an inconvenience having to ask to go in

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Marcus Eldridge . 2023-02-05

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Regular franchise in a popular location. 5 or 6 staff behind counter but slow service. Water jugs upstairs would be a good idea. Toilets locked upstairs and downstairs needs a key but still in poor state!

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Russell Anderson . 2023-02-05

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Super busy on a Saturday, very hard to find somewhere to sit if you're there for a coffee and a chat but besides that, just a normal Starbucks really.

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Jessica . 2023-02-02

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Great space upstairs to hang out with friends . Problem is that the toilet in second floor is always closed which is not great for the amount of people it handles. Both toilets upstairs and downstairs should be always open since this place is always super busy. Rest of all ok ✅

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JennySkyIsTheLimit . 2023-01-28

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Clean, and nice location and venue. Good and drinks ok. However, they had run out of plates, so I had my panini in a brown bag which is rather hard to eat from as it's really hot. Also not provided with cutlery even though I stated "eating in". Not impressed by this lack of planning/organisation at this branch.

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Pierina Tello . 2023-01-24

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Starbucks as usual is always a great place, so I am not going to comment on the options or nature of coffee. First of all this place is in a Prime Location that is always crowded with a lot of people, traffic and noise. The place provides a good service, but I believe it still needs more staff so that it can maintain cleanliness and hygiene.

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Kyle Meyers . 2023-01-17

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Always very busy but it’s clean and the baristas are top notch

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Matty Shafran . 2023-01-15

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They have a good place but they don't know how to get more money and no one care

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harith harith . 2023-01-15

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we went for a coffee and our daughter had to go to the toilet. The toilets were so filthy, we've never seen it this filthy. Shame on you Starbucks! Never coffee again in starbucks.😝

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Lia Pagen . 2023-01-09

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Jay is the best employee Starbucks has to offer!!!

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Lars H. . 2023-01-06

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It's a great place to charge your devices for free or sleep. No need to eat or drink. Very frustrating if you've bought coffee and lunch but there's nowhere to sit. Also people vaping upstairs. I thought that wasn't allowed in cafés?

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Michael Lamb . 2022-12-25

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Don’t bother going arrives there at 5.45 pm and was told they are closed whereas here it’s saying they are still open. Won’t be using that place anymore.

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Derek Hands . 2022-12-25

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Christmas Day,a regular for us as always get a good seat and coffee spot on,decent craic.

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Peter Oliver . 2022-12-25

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I love it! Nice atmosphere and smiley staff, and I love that by bringing your own cup you get your coffee for a significantly cheaper price!

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Loujain Joudieh . 2022-12-23

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Koffie niet lekker en broodjes ook niet echt goed. Toilet boven gesloten en die beneden ronduit smerig Je betaalt dus veel geld voor matig eten en drinken en totaal geen service

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Miranda Wolf . 2022-12-22

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Great customer service from Jay!

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Daniel Fry . 2022-12-19

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Starbucks is Starbucks, you know what you will get which isn't always bad. Speedy and friendly service. Provides free WiFi so many tables will be occupied for hours by people pretending to be busy at work.

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Peter Stadin . 2022-12-16

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This particular Starbucks had unusually loud music playing for 11am Saturday morning! Had to clean my own table area, which was grim considering how much we spent on coffees and pastries! Convenient for shopping but definitely been to better Starbucks and other independent or high street coffee chains!

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Ann G . 2022-12-15

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Only bad thing was the fact there was only one toilet surely breaking health and hygiene rules

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David Bladon . 2022-12-10

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Dirty, loud and awful quality coffee. Taking this off the list.

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errin gall (egg) . 2022-12-06

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To start with the worst: only one toilet in a super busy area, so the waiting time can be really long. Met the nicest and cutest guy today while waiting, so that's the only upside. The toilet itself was a mess. The coffee was good, typical Starbucks quality. The coffee shop is quite spacious and offers enough seating for the usual crowd. Good to take a break from walking around.

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eierschalenblau . 2022-11-30

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Such a bad coffee. Burnt and tastless 😢

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stefania chatzithoma . 2022-11-21

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Nice comfy place, had a problem with reoccurring fire alarm, I felt sorry for the staff.

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Jim Ellison . 2022-11-07

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For a quick coffee it is alright ;) Toffee Nut Latte is a 8/10

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NSafe . 2022-11-06

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Great range of coffees and hot drinks. Good range of fair trade coffees, my favourite is Ethiopia. Lovely customer service. It is a bit "up" in the market but it has a lovely - unique - atmosphere. They offer comfortable chairs and sofas, tables, great toilets, tap water won't be denied if you ask! Nice clientele- I made so many friends there! Bravo ! 👏🏿👏🏻👏

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L H Silva-Clark (Tupinambah) . 2022-11-05

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I came in tonight to redeem my birthday reward. The barista was extremely friendly. As I was getting my drink, he and his team sang Happy Birthday to me. Super amazing crew!! Thank you for making my night extra sweet

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Anne Nichols . 2022-10-30

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Due to the time of visit the drinks being made, service was a bit slow but not to the point I felt the need to complain. They were working the best they could, perhaps they should have had an extra person making the drinks.

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Karen Webb . 2022-10-30

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higly expensive.. its jus the name nothing else.. no essence and no value for money.. food is stale and coffee is hell like expensive and no difference than coffee made at home or other coffee shops.. i like costa way better than starbucks..

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Fatema Doctor . 2022-10-25

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הרשת עצמה טובה מאוד אבל הסניף הספציפי טיפה פחות בגלל המאפה קינמון אבל אנשים נחמדים ושתייה גם לט ממש טובה אבל נסבלת

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bb bill . 2022-10-18

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