Based on 1.788 opinions finded in 3 websites
Based on 1.788 opinions finded in 3 websites
Nº 339 in 773 in Haringey
Opinions
This is a good Starbucks and there is a large quiet space downstairs to hide away and do some work
Graham Miller . 2025-02-25
MORE AT Google
Seems so hard to get decent coffee and service these days around London. The Muswell Hill branch I thought may have been better but was left feeling underwhelmed by the service, the waitress felt like she really didn’t want to be there and lacked any enthusiasm to serve. The coffee was dismal also and matched the atmosphere and the cold wet British weather that it was today. Note to management, motivate your staff after all you charge us a fortune for coffee and if you’re not paying them well it’s no wonder they turn up to work feeling down and depressed.
Y A . 2025-02-08
MORE AT Google
I have been coming to this Starbucks almost every day, including weekends, for the past two years since moving to the area. The team here are always so friendly, welcoming, and hardworking, it’s hands down my favourite branch. Even during the busy summer months with long queues, they stay professional and keep things running smoothly. I’ve seen a few rude customers over time, but the staff handle those situations with such patience and grace! I have never had a bad experience here and would 100% recommend this branch to friends and family. The team really make it a great place to visit!
Kye Jones . 2025-01-17
MORE AT Google
Friendly staff and nice place to sit
Tadhg Benson . 2025-01-15
MORE AT Google
This has been my go-to place for the last 3 years, and I love the staff. They are friendly and sociable. However, for the last year, there have been a lot of issues with the toilet as it is constantly spreading a smell or just blocked. It's not the staff's fault, but it's definitely a big factor that should be fixed. A cafe must definitely have a clean, functioning toilet.
Hye Ri Lee . 2025-01-02
MORE AT Google
Very friendly staff, good atmosphere
Eva Martins . 2024-12-02
MORE AT Google
Love all the staff and great drinks. Always helpful and they all know my order off by heart.
Daphne Rotsa . 2024-11-24
MORE AT Google
Mariya has an attitude when I was ordering my drink and I don’t appreciate that
Wiera Zdrajkowska . 2024-10-04
MORE AT Google
The staff in this Starbucks are exceptionally welcoming, friendly and always go the extra mile.
Ines K . 2024-08-16
MORE AT Google
* Nice Coffees * Need Improve Cleaning to Customer Area's
J. C. . 2024-08-05
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They dont answer the ohone and the order was missing a drink so 3 out of four people could have a drink gow ridiculiously absurf is that if my sight impaired self can read the order why cant they its expensive enough that it should be got right its not hard
Charmaine . 2024-07-24
MORE AT Just Eat
Overpriced for the quality. Disappointed. Rude customer service.
Jd Kotzee . 2024-07-06
MORE AT Google
I went this Monday and i pay £10 bill got exchange of £5 bill and when i use the next day to M&S they found its fake i went today Wednesday to return and inform them what happened the staff there looks upset that she thinks i came there to lie and have a £5 and talk to manager and the rules that they will never exchange like that even though they don’t have a machine to detect fake money and the fault of them leave the fake £5 to them Not very helpful staff even the manager unlikely to the M&S staffs and manger who assisted me well explain nice and showing their concern So disappointing and to upset for the service
Djoanna Marie Andaya . 2024-05-22
MORE AT Google
Drinks were melted and watery and had leaked out all over straws and paper bag
Stacey . 2024-05-10
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I was very satisfied with the service today This place have a great staff those girls are very helpful I love when I seat close to the window
David Kaloci . 2024-04-08
MORE AT Google
driver was very pleasant and fast
Jasmine . 2024-03-23
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The drink tasted like heated up coconut milk. It was too hot and the matcha tasted like it was burned by the milk/water being too hot
Linda . 2024-03-14
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Great hand off and super speedy delivery time
Cassie . 2024-03-10
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Driver stopped still and did not move for 10 mins causing food to be cold a
Carla . 2024-03-07
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Very friendly staff, the service is consistently excellent!
Jay and Rach . 2023-12-21
MORE AT Google
The drinks had spilled so much it was pooled in the bottom of the bag.
Sophie . 2023-12-16
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Lattes were warm however the hot sandwiches were cold when they arrived
Sheryl . 2023-12-03
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I am annnoyed because i ordered this order the 1st time,they were nearby like really close, they couldnt find my location and they cancelled the order.So i redoreder it and they came on time.
Sariah . 2023-11-23
MORE AT Just Eat
It was okay but the man came with my order but went somewhere idk but my drinks ❤️
Sariah . 2023-11-19
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I am so annoyed the man pressed the buzzer but he never came up to give me my food so i never go what i wanted
Sariah . 2023-11-19
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Amazing atmosphere , enjoyed my time here and employees engagement was fun
Giorgos Gkioka . 2023-10-16
MORE AT Google
Not the first time the toilet is not working - Previous Saturday it was also blocked. This Saturday the stuff have just told me that the toilet blocked. It’s Saturday and so many people are coming- café could work without toilet which is not working. Previously this cafe had this problem for many months. And this is the last time I m visiting this place. Hopefully, franchisor will pay attention to this as this is the quality of Starbucks, which are destroying by such places.
LookA VetpaL . 2023-09-16
MORE AT Google
Order 15 min late. Driver went complete opposite way, didn’t respond when I asked him what he was doing. Drinks spilled including our cake. Wasted our money
Tamara . 2023-09-10
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One of the worst Starbucks staff members I have ever experienced. She added excessive amount of ice in my drink, took it back but instead of helping me she started blaming me that I drank half of it already and was smirking. Watch out for the staff, they are extremely rude. Took a picture of the drink which she claimed that she is just following the standards.
Ingrid-Johana Malo . 2023-08-06
MORE AT Google
There have been more than 4 occasions where I have turned up in the morning and they haven't been open. Each time I checked the door and online and they were simply just late opening. The service is poor - the majority of staff are rude. Out of all the branches I've visited in London, this is the worst one.
Jo . 2023-08-01
MORE AT Google
My wrap hadn't been heated up was just in it's wrapper! I've ordered this several times before and it's always come cooked.
Siobhan . 2023-07-19
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Very good delivery was given stale food
Katie . 2023-07-08
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Bacon roll was embarrassing - 1 rasher of barely cooked bacon. No butter or sauce.
Rosie . 2023-06-18
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All good AND the driver was super nice
Cristina . 2023-06-10
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Good customer service and clean toilets
K Jon . 2023-06-06
MORE AT Google
A popular place on the main road through Muswell Hill. Service today was very good. ⁸
Frank Roe . 2023-06-06
MORE AT Google
Coffee cold & only 2 thirds full
Karen . 2023-05-25
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They mixed up our order with someone else's. Food quality is not an issue, but sending a completely wrong order is.
Stephen . 2023-05-24
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i got the wrong order i ordered a caramel frappe r and got a dragon fruit drink with a matcha drink and food
Enxhi . 2023-05-16
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It looks and feels like a poundshop Starbucks
Spark . 2023-05-05
MORE AT Google
Unfortunately they sent me someone else’s order. 🙄 Not sure who was at fault. I’m not spending yet more money to order it again. I’ve left a complaint. Annoying; I was looking forward to it. 😞
andie . 2023-04-23
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Love ordering from this specific Starbucks.
Reeann . 2023-04-15
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All good but mostly the driver was incredibly nice!! Super professional and polite! 5 starts to him!
Cristina . 2023-04-10
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Coffee is good however the staff are not really friendly so I rather go to another branch. Make mobile orders rather quickly.
Anusheh Salah-ud-din . 2023-04-09
MORE AT Google
I ordered two regular and one medium and got 3 regular
Rebekah-Leah . 2023-04-08
MORE AT Just Eat
Food/drink always arrive hot and timely!
Christine . 2023-03-30
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Just want to say thank you Starbucks for being so generous today. I complained two weeks ago about my coffee. Just eat was unable to offer me a refund but today I received a larger coffee to make up my disappointment the other week. Thanks again Starbucks for making me smile this morning 😀. The driver was also very pleasant and friendly which also made my day, thank you 😊
Bernadette . 2023-03-21
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Love ordering from this Starbucks, made a lot of orders with them recently and they haven't gotten one wrong or ever forgotten an item and their baked treats are always good. Thanks again guys
Reeann . 2023-03-14
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missing third drink - not giving me an option to say anywhere else
Saanvi . 2023-03-06
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This is a nice Starbucks based in muswell Hill on the Broadway plenty of parking off the side roads and the staff are friendly and attentive a lot cleaner than most of the Starbucks in the area
Carmen . 2023-01-29
MORE AT Google
I've been to this particular branch a good couple of times and I must say that the staff are very patient and amiable!. I would usually order the white chocolate mocha ( I ask for 2 pumps of syrup as I don't like my drinks too sweet). Lately, I've been ordering the two new dairy-free drinks on the block along with a cheeky treat ( my fave being the Cinnamon cream cheese muffin and caramelised biscuit loaf). Both treats taste moreish and they almost melt in your mouth but are not overly sweet, which I like. Lastly, I must give my biggest thanks to the Barista Maria who makes the best coffee!!!!
J B . 2023-01-25
MORE AT Google
One of the drinks wasn’t even full like the other one.
Aleisha . 2023-01-25
MORE AT Just Eat
Very friendly and polite staff very nice coffee
Naji Assobar . 2023-01-15
MORE AT Google
Much better than Finsbury Park service
Reeann . 2023-01-15
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I always order from this branch, they're always so efficient. Also just eat drivers are always quick and friendly
Lucy . 2023-01-05
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Driver very friendly 👍 Thank you
Bernadette . 2022-12-26
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I always pay extra for my caramel and unfortunately my coffee is never sweet. Please read description for the order.
ladan . 2022-12-23
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Lovely staff. Coffee is grand for what it is.
moss pally . 2022-12-20
MORE AT Google
Not only was the order over an hour late but I order 2 toffee nut muffins and a toffee nut CREAM Frappuccino but instead they sent 2 blueberry muffins and a coffee Frappuccino. When I called to find out why the entire order was wrong, the woman decided to laugh about it and joke with the store manager whilst I’m still on the phone. Not happy at all
shannia . 2022-12-17
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Went with my daughter I really enjoyed my hot chocolate.. Sat in.
Ann Jeanette . 2022-12-12
MORE AT Google
I always pay for extra Caramel for my latte but never get sweet latte. Please check the order for syrups
ladan . 2022-12-02
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Quality is getting worse and worse. I don’t get it. You either save on ingredients or rise the prices to keep it as it used to be. Why both is happening?
Maria . 2022-11-20
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Coffee was spilled all over sandwiches, driver did not care that order was messed up and just drove away saying I've got two sandwiches and coffees so should be fine
Natalia . 2022-11-07
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Really small store with a constant flow of Uber riders passing through to the counter near the back
Phil Brown . 2022-10-24
MORE AT Google
Unclean. Miserable staff. Ice latte means a cup of ice with a tiny amount of milk. Starbucks generally is no longer worth what you pay
Jimmy King . 2022-10-15
MORE AT Google
Arrived sooner than I expected but honestly great service! Probably gonna be making more orders in the future!
Louise . 2022-10-03
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Very friendly staff specially the gentleman called Muj.
a h . 2022-08-06
MORE AT Google
Great food and still hot when delivered!
Christine . 2022-07-26
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Happy for the quick delivery! Took less time to get to mine from Muswell Hill than it does from Archway.
andie . 2022-07-12
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You’ve forgot to put the second beverage. This is not the first time too. It is not a big deal I guess but just eat app makes it such a pain to receive a refund. Why is there no customer support chat or phone number so I can do that right away? Writing an email feels a bit extra.
Maria . 2022-07-10
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Some one didn't put the lid on one of the coffees properly or the driver was rough but I lost half the coffee
Dena . 2022-07-07
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Finally I’m getting my drink delivered with care. This why I haven’t been able to leave reviews
Bernadette . 2022-07-04
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Their Deliveroo phone number points to some other Starbucks across town and they haven't updated it in over half year. Outdated people seem to work there.
M Mgis . 2022-06-26
MORE AT Google
Rubbish Frap. Not what I asked for
Sharifa . 2022-06-25
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This was not what I ordered it’s not the same and very bitter. I am not happy with this drink
Joanna . 2022-06-07
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Honestly best Starbucks I've been to and I've gone to many. They make the drinks proper. Not a long wait from taking order to being given your drink. Friendly staff.
Maribeth B . 2022-06-02
MORE AT Google
This is my 5th time receiving the wrong order. One or two times is understandable but I now I end up wasting £5 on a drink every time. I’ve ordered caramel latte with white mocha sauce. It came with no caramel syrup and no white mocha sauce - just a ice latte. This is extremely frustrating
Milam . 2022-04-11
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My coffee was awful wasn’t even tasting like coffee. It had a taste of burned down coffee and that was all that could feel. The worst coffee I got from this brunch. In Islington they’ve done an amazing coffee with a completely different taste. I don’t know what is going wrong with this shop. They should clean their machines much more regularly. It’s a shame to pay for a coffee £5 and not even enjoy it.
Maria Diou . 2022-04-08
MORE AT Google
Very disappointed my delivery spilled everywhere and no coffee arrived. I have contact just eat and no refund was processed. Not a happy customer. I had to rate it one star as I couldn’t submit this.
Bernadette . 2022-04-04
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Starbucks always have wonderful coffees and packaged so nicely
Joanna . 2022-03-25
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Drink half spilled in bag, but drink did not include the syrup I paid for either.
Beth . 2022-03-11
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Very helpful and friendly service here. Wish they had more sandwich choices but I still found something I liked. Can get very busy but there is seating downstairs too. Nice place.
Susanna S . 2022-03-04
MORE AT Google
Ordered two breakfast baps. Only 1 arrived!
John . 2022-02-15
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A small Starbucks however, they did get my drink right and it was nice too
Saif Udz . 2022-02-11
MORE AT Google
DS.loves the hot chocolate and always adjust to my preferences
AMVT . 2022-01-10
MORE AT Google
I have Specifically ask to not add 4 shot of syrup and just one and all coffees with syrup was super sweet ❤️
elmira . 2021-12-29
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Your note Contact-free delivery. PSL - With cream on top thank you!---- --------PSL Coffee arrived without cream on top
Kyriaki . 2021-10-23
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Average Starbucks. Feels like it needs more ventilation/change of air, often stuffy smell.
Jasmin Schawalder . 2021-10-10
MORE AT Google
Small local coffeehouse friendly staff with a excellent selection of quality Coffee from experienced batistas..
Tee Rex . 2021-09-17
MORE AT Google
Always delivered perfectly. No coffee spilled which is rare, other places take note.
Ben . 2021-08-21
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I really like Starbucks but the Frapp I ordered was tasteless
Nakeida . 2021-07-29
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I paid 50p extra for whipped cream on top which I didn’t get. But over all it was nicely made.
Shamsa . 2021-07-24
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Next time I order a large matcha latte please make sure it doesn’t look like small one. I don’t know if Starbucks have become greedy but my drink was half full.
Damla . 2021-07-17
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Didn’t even receive the correct order
Shem . 2021-07-14
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Did not receive the order very angry
Rudy . 2021-07-11
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Absolutely horrendous service from these ladies every day not a single day do I come to get my coffee and leave happy, apart from the small lady with the curly blonde hair and the manager they are lost, the small blonde lady with short straight hair is Terrible and rude she needs to learn how to make a coffee, I ask for a lattè I get a cappuccino, prices never stay the same it's either up or down even though my order is exactly the same every morning Starbucks do something about this I am not the only unhappy customer!!!!!!!!!!
N K . 2021-07-06
MORE AT Google
ordered a frapuchino it came melted
emirjon . 2021-07-04
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Brilliant delivery & service. Thank you
Brooklyn . 2021-06-27
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The shortbread I ordered wasn’t available so they not only switched to an (equally delicious) alternative, but put an extra cookie in, which really made me smile. Thank you!
Rosie . 2021-06-22
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The driver took a detour and waited at a random house for no reason.
Ana . 2021-05-12
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Good coffee and friendly staff. The staff don't seem to like each other though and often shout loudly to each other across the cafe or argue which I have seen irritate customers. Tables can be a bit cramped and there don't seem to be any plugs for phones and laptops but some people do work from here. Note this branch doesn't do filter coffee.
444 Opinions
The cake was delicious! I love it. Will be definitely back 😍😍 Thank you