Starbucks in Hambleton

never wrote a review before but i payed nearly £6 for ice and about 6 sips of matcha , absolutely ridiculous of how much you pay and they fill it all to the top with ice , your paying for ice

3 young staff with no customer service! No eye contact, no smile nothing to welcome you at all. No plates for food eaten inside cafe! No tables cleared nor cleaned staff just stood falling between customer The toilets a disgrace. Hand dryer broken no hand towels, no toilet paper plus floor littered very disappointed..

Very large Starbucks overly large to be honest lots of empty floorspace. Floors and tables filthy hardly any customers so no excuses. One tiolet one disabled both disgusting water all over the floor dirty and unflushed. We paid £8 for 2 drinks at least would have liked a clean table to drink it at 4 staff just stood chatting not a good impression to be honest

Great Starbucks if a) you prefer surprisingly slow service and b) a long queue to a unisex toilet (as they only have one, although they also have one disabled). The general decor was charmless and the food overpriced (but that's a Starbucks thing anyway). However the lady did apologise for taking 15 minutes to serve us (with only one guy and his family ahead of us) so their staff are polite, and the drinks were good. So, it's fine, just don't go in for a drink or the toilet. It's a drive through and that's who they prioritise.

Stopped for lunch on regular long journey south (southbound A168). Fully aware and accept it is dog friendly but to have a large boxer dog sitting on the seat drooling over the table turned my stomach. A very polite query to the manager as to the policy on this evoked a very uncalled for personal verbal attack. We only wanted to know if this was condoned by the store for the future. We did not address this to the dog owner but she shouted abuse at us and, appallingly, the manager and staff joined in! Needless to say this was very distressing and actually quite scary so felt bullied into taking the manager's 'advice ' to go elsewhere and left the store, and our food and drinks, in a hurry. Quite unbelievable over an innocent enquiry over store policy. Other customers looked quite shocked at our treatment. Obviously we shan't be going again.

Ordered for 2 and one order was wrong, replaced with correct coffee straight away. Both coffees had skimmed milk despite wanting full milk. Toilets were in a terrible state.

We went through the drive thru. The menu is slightly past where you order. The lady on the order headset was very pushy for a fast order. They really do need to have the menu before the order box if this is what they want. You need a minute to look what you would like to order. The service was ok however we ordered a 5 cheese toastie and received a ham and cheese toastie! Good job it wasn’t for a vegetarian! Coffee was good as always.