Starbucks in North Down

Everything about this Starbucks is disgusting everything is dirty. Staff unhelpul to busy chatting than actually working

Me and my friends went staff were nice. My friend lost her airpods though. Another great 5 star trip to here

Going now to Tesco cafe because the staff at Costa are absolutely horrible. They don't smile they rip you off on the sizes and they know it. Just double check they give you the size you want rather than trying to sell you a dummy next size up. It started off ok but since Coke bought it and no longer Whitbread it's gone down the tube for me and my family. There are loads of better cafe's in the area.

I go here almost everyday and experienced great service! Replying to Minceonmonday, There is 4 People on shift at all times now, Tables are not mucky and are quite clean I also saw staff cleaning them. Absolute lie.

Visited to take out coffee. The staff are very rude and not helpful. No smiles or thank you. I asked for a chocolate bun and blueberry bun to be corrected by her saying "you mean muffin" in an extremely rude manner. Considering there was only muffins left at the end of the day there was no need. Will never set foot in the place and will be telling everyone how awful it was.

The coffee is just ok the staff are down right rude with absolutely no manners at all I defently won’t be back again the place is run with no management.

This does NOT meet the brand standard. It's like something in a 3rd world country. Old smelly tables veneer falling off and blistered see photo. The staff are friendly and courteous however franchisee wake up and smell your coffee - two people on a shift on a busy Friday morning at 0915 is NOT acceptable. How can 2 staff serve all the customers and clean the tables - again see photo of debris. Please Starbucks UK tell these penny pinching franchisees that they are dragging your supposed market leader service reputation into disrepute and into that of a low grade greasy spoons cafe. The staff are great as I say but surely a minimum shift of 3. One to take orders and money, and microwave, one to make coffee and yes, wait for it ONE TO CLEAN up your grubby understaffed coffee shop. Why don't you franchisee go and take a look at Costa 100 meters up the street? They have a constant shift of 4 people and not 2. Perhaps they are attracting more customers now than what you can squeeze through on a 2 staff shift. You are lucky to have the staff you have as I say. They are loyal hard workers in a working environment which is NOT fit for purpose and not much fun nowadays to visit. Why don't you just sell up and retire and let a new franchisee take over who is committed to Grade A service and paying for a minimum shift of 3 and will also install half decent tables that aren't a health hazard harbouring bacteria through the cracks and like something you'd find in a local council dump?

Dear Starbucks UK Please shut this branch down. The franchisee will not employ sufficient staff to clear the tables. Two groups of custom ers having to clear away rubbish - see photo. Even if you had a self clear like McDonalds at least punters might chuck their rubbish. I'm pretty much finished here now and going to Costa instead.... Never any response from the franchisee they obviously couldn't care less. Well I'm finished now with the awful branch. The staff are friendly but there are not enough of them on a shift.

15 minutes in a queue dirty unclean cups on all the tables which customers are having to clear away. Not acceptable, not to a western standard and definitely not meeting the brand standard. Went to Costa.

Excellent staff, very friendly and approachable, great coffee as you would expect from such an infamous marque. The only thing is it is very close to its number one competitor Costa. The coffee in Starbucks is superior in my opinion but the tea is not as good. Still you cannot have everything.

My wife was more than impressed with the Starbucks at Bangor Springhill I left her to get a. Coffee on the outside patio area while I nipped into the shop. Our little dog had been spayed the day before so didn’t want to leave my wife side while she ordered her coffee. Seeing my wife was having difficulty one lady staff member came to her aid. She refilled the dog bowl water and got my wife her coffee. To my wife this meant soo much as she really needed a sit down. Thoughtful actions like this will have us returning again as more regular customers

Gone here for breakfast at 10.15am and told we don't have any cutlery or some menu items because they were out of stock. The delivery van had just left, we saw them leaving as we approached. The coffee was so bitter and I always have a latte which is usually consistent quality and taste at Starbucks elsewhere. Had to douse it in salt to remove the bad taste. Not ideal. I asked the server why and she didn't know why or even offered to remake the coffee. I overheard several other customers saying the same problem with their drinks also. The staff seem to need more training as they clearly have no knowledge of some of the normal customer relations usually availadvat Starbucks other outlets. The Manager was busy serving the drive through and didn't want to get involved. I won't be returning anytime soon.

Just had a coffee with hubby. Place deserted. Asked for table to be cleaned and hoped they might brush floor but no. Tables still wet so wiped with serviette and disgusted by what came if table. Will stick with cafe cure.

Went for a coffee & catch up with a friend however left wishing we had gone somewhere else due to the following 1 - Cappacino my friend got had to be re made a was cold. 2 - Air conditioner was on cold and didn't matter where you sat couldn't get away from it so ended up sitting with our costs on. 3 - After about 20 minutes of being there we hear a scrubbing we look round to see a member of staff scrubbing the floor with a brush at the back of the shop so we thought okay just cleaning something up however it carried on for the next 15mins and the member of staff was moving down the shop getting closer. Seriously surely the floor scrubbing should be done when the shop is closed not when it has customers as how can you relax with all the noise that it makes also the smell of flash was really strong. We left the shop and could still hear it outside!!!! 4- My friend went to the toilet which was in more need of cleaning than the shop floor.

Been a regular here since it opened usually on a weekly basis for a Caramel Macchiato but 3 times in the last 2 weeks not having toffee drizzle to make their most popular drinks for a brand like Starbucks is a disgrace and a total waste of the miles I drove each time to purchase them...

This has got to be one of the worst places i have been for coffee. Im convinced the furniture has come from a local bonfire. Coffee was poor. Quick look behind the counter where they make the coffee and it looks dirty. I wonder what...

I reckon the franchisee is here to just milk the profits. The store is tired. The wooden seats are broken and the upholstered armchairs are frankly a health hazard. Ripped fabric, very old and looks just awful. I'd say original from when store opened many...

Coffee as expected, service as expected. The handful of comfy seats next to the window look like they've come from a skip on a building site! They are dirty, tartty and er...Green! Not to mention they are next to the door (not much fun in...

After being at Tesco on Friday for shopping called into Starbucks for a snack. It was not very busy so the service was quick. We had 2 coffees and a toasted sandwich cant complain as it is just the same as any other time

Good coffee, great fruit toast. My only gripe is that the de or is insufferably drab. Coffee and cream is a taste not a colour scheme.