Starbucks in Preston

Ankush and Harpreet gave a very good service

Super quick when I needed it. Great service.

Went to Starbucks in Preston. Was made a custom drink with dragon fruit! Staff was very polite and cheerful very pleased with service

Just picked up a too good to go. Excellent service, excellent food. 5 stars!

The 2 workers were very pleasant and helpful

Shoutout to Reece and Harpreet for making my coffee in 30 seconds!

Was told by Kayleigh that the rewards app 'didnt work on there till', which was wildly unhelpful.... Service was shocking, I was in a good mood prior, but felt miserable after the experience...

Friendly, lovely service! Staff members were so cheery & kind.

Chris and Rhys are a Starbucks dream team - speedy service of excellent drinks with a smile!

Ankush Harpreet was both good, loved their service

On a particularly challenging journey with numerous delays it was lovely to be greeted by smiling people who sympathised with my situation. Should I end up here on my return journey, I will definitely be seeking out Ankush and Harpreet for a strong coffee and a welcoming smile 😊

Five stars for Reece and the team. Great coffee - great service

Great coffee and fab service from Ankush!

Ankush has served me with the best way i’ve ever had and he know how to make a great white mocha so delicous 😋

Great customer service from Joe and Kayleigh :)

Joe and Kayleigh were amazing at Preston ! So helpful and really accommodating. Great customer service from both

Recently I visited Starbucks located at Preston Railway Station staff are ALL polite, friendly, helpful and professional. Specially Diya was great example to giving all their customers top notch service as well with a happy smile and positive energy! I believe they are the blueprint for all the other Starbucks to follow by their example and experience. I will visit again soon .

Diya and Joe were super helpful.

Really loved the coffee and loaf cake. Was served by diya. Also she was really helpful for the direction in train station where she showed me the platform and toilets near by.

Lovely delicious 😋 vanilla latte made by Prani❤️

Outstanding service and so polite while communicating

Prani, Joe and Diya served me and it was such an amazing experience. They went above and beyond with my order. Very happy with it. Thankyou so much.

Ankush made me the best drink I have ever tried in so long, I was very confused what to order and Reece help me choose it, very helpful and very friendly. Very recommended!!!

Great service today from Jo and Chris really friendly and helpful woukd definitely visit again ☺️

Was very good experience. Customer service was amazing By Diya

Excellent communication , friendly staff especially Diya! Goodluck Diya

Was served by the pop up shop in preston train station! This was a delightful experience and I was served by Joe and Shannon! Couldn't hype up their service more. You made my Morning, so thank you.

Charlie’s Chai Latte was amazing. Great atmosphere and staff really welcoming and engaging 👍🏻

Brilliant service by friendly helpful staff members Kayleigh and Diya

Super friendly staff who sorted us right out! Thank you guys!

Charlie, kayleigh and diya are fab. So polite and friendly. Really helpful. Absolute pleasure to such nice service. Thank you

*Diya* was very helpful and efficient. Had a good morning coffee 😍

Diya was brilliant she was very kind and served me amazing java chip frappe

During my recent trip to Preston, UK, I visited this Starbucks at the train station and was really impressed by Diyah. She delivered excellent service with a smile and made my coffee perfectly. Thanks to Diyah, my day got off to a great start!

I was really impressed with the service, I was served by staff Diya she served me very well and helped me to choose perfect coffee. She was friendly and knowledgeable.

Feeling good today to type this review I can mention particularly staff her name is Diyah She done a good service to make an coffee for me I feel good to have that Thanks a lot Ms Diyah

It was nice atmosphere and specially the staff Diya was so friendly and her customer dealing nature was so good.Coffee is best in town and love to go again

The staff at this location are amazing, always cheerful and friendly no matter the time of day and quicker than the other nearby locations

Lovely staff, not too busy so quick service

Diya was great and lovely and her customer service was exceptional, going beyond to ensure a delightful experience with a great smile!

Quick polite service from Diya and the team.

Diya was excellent in her service

Very welcoming service from Diya at the station today.

Ankush was the loveliest server! Super friendly

Absolutely amazing service, I was served by a lady called Diya. I don't know much English but she understood me pretty well and served me Well done!! will visit again next

Diya, absolutely amazing ❤️, quick service attentive such a wonderful service by her . Will visit againb

5 stars for the staff but giving one star for not using the app. Can’t even order on the app to collect points for free drinks elsewhere. Feels like I’m missing out quite a lot not being able to use the app here.

Been using this handy Starbucks for years and missed you guys during the pandemic. Yesterday I had a weird experience as my colleague went to use her 2 saved up free coffees only to be told "we don't do that, it's a franchise". Aren't all Starbucks franchises? She's also a Gold level member so is used to buying Starbucks and using the app, but got 0 points yesterday on her £12 purchase of 2 frappuccinos. What kind of Starbucks franchise doesn't use the actual Starbucks app? Notably the server was in the middle of drinking her own lovely looking frapuccino and I don't know what happened with communication but the staff member making the drinks made the wrong flavour of drink at first so had to go and make another after my colleague noticed and had to ask for what she ordered again. The staff were nice and polite and the drinks were lovely as always. I actually stopped going months ago after I got charged full whack on my large tea £3.70 so apparently we no longer get station discount. No station discount yesterday either. Since I used to know the staff so well in the past I used to love getting my teas at a discount so I would always go. I stopped going when it became apparent staff have been told to give short shrift to anyone expecting not to pay full price. A free drink here probably won't cut it unfortunately. Thanks for being so great in the previous ownership. **Additional edit** Hilarious to note the premises has been gutted out and left. Loved this Starbucks until the most recent ownership ruined it. Good riddance. 👍

I recently visited Starbucks and had the pleasure of being served by Diya. Her service was exceptional! She greeted me with a warm smile and was incredibly attentive to my order. Despite the busy atmosphere, she remained calm and efficient, ensuring that my drink was prepared exactly to my liking. Diya's friendly demeanor and professionalism truly enhanced my Starbucks experience. I highly recommend seeking her out for top-notch service. Thank you, Diya, for making my visit so enjoyable!

Diya made my experience wonderful with her exceptional service. She was professional, courteous, and attentive to all my needs. Highly satisfied and would definitely recommend her!

Amazing visits followed my order as I’m really picky with coffee the drink turned out perfect thank you very much to Hailey who made my visit worth while

Friendly staff Diya,with lovely drink ☕ I feel thankful to her for great service 🙏

I don't usually give ratings or write reviews, but this is probably my first time. I was having a really bad day, so I decided to go for a coffee. It completely changed my mood. The service and atmosphere is excellent, especially the staffs. One of the staff name was "Diya" or "dia". She was so joyful and lovely, making me feel genuinely welcomed. Her warm smile and friendly demeanor brightened my day and made the whole experience memorable. I will definitely visit again.

Amazing staff Amazing service fast n best coffee iv had in ages

Amazing ! Charlie and Diya have been so lovely and helpful! Definitely come here if you want a free Starbucks lol

Great place for a brew. Friendly, capable and helpful staff. Recommend for anyone looking for a brew on the run. Update, 27/06/24 They have managed to improve upon their service from last time which was already excellent, in particular the barista named 'Diya' was very attentive and made one of the best brews I've had.

This morning, I enjoyed a delightful coffee experience. The service was exceptional, and the staff, particularly Diya, were incredibly welcoming. Truly a five-star encounter!

I am a frequent visitor to Starbucks when I come to Preston. I have been particularly impressed with one of your employees, Diya. She communicates exceptionally well and provides excellent service.

Amazing staff warm and welcoming, hot chocolate was made to perfection by pranathi 👌

Have a nice staff Good welcoming Hot chocolate made my day thank you Pranathi👑 that was a good one

Amazing service. Very friendly staff.

I order an iced coffee but it turned out to be bad and I got the wrong order. I went to return it and the staff was very cold and rude.

Quick and friendly service from Diya

It's always pleasant to take a coffee here. Lovely staff with a smile that makes your day. Thank you.

Great service. Very pleasant staff

served a bunch of people that ordered after me first so i had to leave without my drink so i wouldn't miss the train, £6 down the drain

Efficient service and helpful plus friendly staff - always appreciated when you’ve got a train delay makes it more bearable! Well done!

Starbucks Preston ordered coffees and asked for milk.There wasn’t enough for one never mind 3.The cups were filled to the top could t even get milk in.Will not visit in future.Im a mad coffee drinker but this wasn’t for me.Staff were quite stuck up.Whilst I didn’t have children with me I wouldn’t take them there.Not child friendly at all

Small Starbucks, but it has everything you need for a coffee shop at a train station. The service from stuff Diya was really friendly.

Pranathi such a lovely girl Great service

Brilliant service from Diya . Fantastic coffee as well

Lovely food, Kayleigh was especially friendly, had very quick service and couldn’t have asked for more :)

i really enjoyed the service provided by diya. would definitely try again.

Diya was great and lovely and her customer service was exceptional, going beyond to ensure a delightful experience with a great smile!

Diya was really friendly and cheering when I was getting my drink. Great customer service 👍

Ruby was super helpful this morning. Thank you :-)

Kayleigh was lovely and patient and made sure I got what I needed

the barista, kayleigh, was super polite and made sure my order was perfect. lovely coffee would come again

Served by Diya, very friendly and quick service

Anku was a great barista and super accommodating!

I had four minutes before my train but. I was gagging for a coffee! What a dilemma, the thought of missing my train was unpalatable, but the thought of catching it sans caffeine was worse. The boys at Starbucks Preston really stepped up and smashed out one regular latte, brewed to perfection, in double quick time. Then came a station announcement; The 7.12 to Manchester has been cancelled. Oh well, you can’t have everything.

Really happy with the service provided by diya 😌

Diya was lovely and very good with my allergy results

Very quick, convenient and nice staff

I, and everyone else in the queue, had a negative experience at this Starbucks this morning due to the service. First of all, I don’t think I was greeted at all. After I ordered, Anuksh just rudely repeated my order back to me, then when I tried to use my free drink on the app, he impatiently told me that I can’t do that there because it’s a franchise. I wanted to change my drink to a grande as I didn’t have quite enough money loaded on my Starbucks card, and was refused, because “it’s only 20p extra”. I have worked at Starbucks, so know how simple it is to change a drink size on an order. I appreciate that everyone has bad days, but it really sets the tone for customers’ days when you encounter that kind of rudeness. I saw the ‘review us’ sticker on the till, so thought the feedback might be welcome. Please train your staff :)

Lovely lady! Quick service & fabulous coffee…please buy in some skimmed milk 😃

Neat little setup,and quick service with the quality coffee you would expect

Great service from Reece, really helpful and friendly.

Kayleigh and Pranathi provided amazing service very lovely girls!

Super friendly staff and great coffee 😊Charlie was lovely!

Young girl’s first day and did a brilliant job. Well done

Went up to order, as I was ordering my drink, I got cut off halfway through my order and then when I tried to scan my discount card, he simply told me no. Then made me the wrong drink, tried to convince me I ordered the drink they made and then made me my drink with no oat milk but whole milk instead when I asked for oat milk:(

Charlie, Diya and ankursh were all amazing! Great staff and welcome

Great service, thankyou Pranath!!

Pranathi just served a Vanilla Latte. She was very sweet and humble. Loved the service.

As far as Starbucks goes never had a terrible order or burnt coffee like some branches. Staff are nice

Pranathi was very kind and served me really quickly.

Not only lovely coffee but these wonderful people gave me a pen when I had forgotten one for my journey. Thank you!

I always come here whenever I’m in the station - the staff are always so lovely and friendly! Speedy service even when they are super busy. Tasty coffee ☺️

Great service by Mr Singh and Ankur