Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 879 in 987 in Hillingdon
Opinions
Not exactly the same menu as the main restaurant so double check what you want is on the menu as they won’t mix and match . But saying that food quality is good and the service friendly . A little more social if you’re with kids or solo than Hi Pizza as there’s sports channels and a free pool table. Fish and Chips good as were the pizzas and nachos . But essentially the menu and food is fine for an airport hotel and decent beers.
Neil A . 2024-04-08
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I am staying at hotel next door and this HOLIDAY INN supply’s customers with a bar and food. You walk to the bar and order a drink. It’s one price for one and then another for another. Depends who serves you. They say service charge is auto added, when I stated that a customer chooses if a tip should be given they come back with lots of OH, oh oh but but but. When I again stated, a customer chooses, I was told, we can refund you and you can pay again. They will scam you for 10% for every order you place. Because of this scam I have now cancelled the rest of the month I am staying here and going to another hotel SHAME ON YOU HOLIDAY INN LHR
stephen Cloud Surfer . 2022-04-26
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there is one staff who not not attending the coustmer just busy in kichen no deal with coustmer and very poor service
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My wife and I spent over £50 on two courses of Thai food that was bland, no flavour and in our opinion overpriced. To add to the lunchtime experience the barman/manager whom I think was north or the border was rude and arrogant and should not be in the entertainment industry or go on a personality course as yours is none existent. Will I return again….yes the Guinness was great.
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The Brook House is a brilliant pub with top-notch service! Big shoutout to Danni behind the bar—super friendly, fast, and always up for a chat. The atmosphere is great, and the prices are unbeatable. Always a pleasure coming here. Highly recommend for a great night out!
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Had falafel platters, as I am strictly vegan the staff Mr Nash really helped me a lot, he specially made sure that oil is separte fry and I get 100% vegan on my plate.. I really appreciate his hard work.. he is always smiling and helping.. keep it up