Spice Club in Allerdale

Made appointment the day before to ensure we’d got a table. On arrival first waiter was pleasant and seated ya, he smiled and felt welcoming. Took drinks order. Within seconds of us being seated a second, different waiter appeared wanting us to place our order, we requested he return in a few minutes allowing us to look at the menu. Literally a few minutes later he returned, again, so we placed our order, popadoms and chutney, onion bahjee, and our mains. The popadoms arrived promptly and after seating one the onion bahjee was brought to the table, we did say we wasn’t ready but he just put it on the table and walked away!! This second waiter did not smile, did not listen and appeared put out by us!!! So we decided just to go with it. The mains was also brought seconds after the empty starters was removed, absolutely no chilling for us at the table!!! The mains, chicken Pathia, and the rice and naan was delicious!! The chef was the star of our evening as had the food been as dreadful as the waiter then that would have totally ruined the night!! So thank you chef!! We would recommend solely on the food, but think the second waiter, needs some customer service training!!!

Just got a takeaway from The Spice Club, the food and service were excellent, every time we come home to Cockermouth this is our first stop and it never lets us down.

Had a meal here on a Sunday evening (1st September). No problem with free parking on the street right in front of the restaurant. Service was very good, food was excellent and reasonably priced. Will definitely go back next time we are in the area.

Great friendly service great food reasonably priced probably best to book at busy times

Visit this so called Indian/ bangladeshi restaurant if you want to eat bland cuisine and be told to order things you don't want!!

I have never been to a restaurant in UK with this rude server/staff. 5 minutes of delay in reaching restaurant got me waiting for 1 hr because they said they gave away the table. Food was really bland and tasteless for subcontinet food. Order was delayed beyon A point and server asked to order more dishes in main course just to increase the bill size even though we had enough starters and other items in order. Also they are cheating government as they dont give proper invoice and just handwritten papers to avoid taxes.

Such a bad service, they are claiming as an Indian food and serve some random things. Very unhappy with the behaviour of the staff. Don’t waste your time here.

Staff is arrogant and rude. We booked a table and still had to wait 60 mins as they "gave away" the table to someone. We still waited and it wasn't worth it. Food was bad. Wouldn't recommend. They force you to order more and get the food wasted They don't give you a proper bill as well.

Stupid place stupid service willl never go there in my life Booked a table at 9 when i went there they gave the table to somebody else and made me wait 20 mins still no table. Waste of time

It’s a really stupid place and waiters and staff serve me the worse food ever, after eating the food I got admitted in hospital for food poisoning and they didn’t even refund me the amount. They behaved very rudely and they took 1 hour to deliver the food on table. Overall it was worse experience ever and I would not recommend even a single person should go there.

I had an exceptional experience at The Spice Club thanks to the outstanding service provided by the manager. From the moment I walked in, they made me feel welcome and valued. Their attention to detail and genuine care for customers were evident throughout my visit. The resturant was clean, the atmosphere was inviting, and my order was perfect. The team went above and beyond to ensure everything was just right for me and ny family. I highly recommend The Spice Club for anyone looking for great food and superb service.

Very good food and reasonably priced. Nice flavours!

Had a great meal, food was really delicious, so much choice as well.

We enjoyed a late dinner on Monday evening. The staff provided a high-level of service. We both ordered a biryani (mixed meat and veggie) and were really happy with the presentation and quality. This is the first place I've been to where the biryani is served with a curry, which I really liked. The portion was large and flavorful, which meant we had enough for lunch the next day. I wouldn't hesitate to recommend the Spice Club to others.

Amazing visit. We got a table for 2. Got poppadums and accompaniments. They were excellent. Our main courses were fantastic. I had the special fish curry which was just something the like of which I never tasted and we also got the Sagg Aloo which was just fantastic and very tasty indeed. The whole bill including 2 drinks, naan and rice was £44 approx. I left £50 as the tip was worth giving as the food was that good. The review score (at the time of writing it was 4.0) does not reflect the quality of the food and the restaurant. We are planning a return visit.

The staff were really kind and the food was amazing

Really great food and the staff are all fantastic

Visited with son, who wanted a good Indian meal. Sadly this was not the place for good indian food or service. Booked a table, arrived four minutes before booked time. Greeted with your early, can you come back in half an hour. Reminded we had booked and if we had to leave, we wouldn't be back. The person led us to a table, which had dirty dishes on. After ten minutes the dirty dishes were removed. But table was not even cleaned. Things went from bad to diabolical in a very short space of time. Some food arrived, not ours as we hadn't ordered. Decided to leave. On leaving we were asked to pay for our meals. Which we hadn't even ordered. Just as well another nearby restaurant was more than able and willing to accommodate us.

This was a busy restaurant. The restaurant seem quite small in size but has quite a few tables. We had to wait for our booked table (20 minutes). We started with appetisers pompadours with condiments. Our starters were squid and tandoori king prawn. Our mains were taken from the signature chef specials, these were lamb Shashlik bhuna and lamb Achari. This came with pilau rice and a plain nan. Servers were polite and asked if the food was fine. However because restaurant was busy service was a little slow. To drink we had one small bottle of beer and 2 bottles of J2O. Total cost of meal came to £72 plus tip. I felt it a little expensive considering what we had.

Excellent Indian food. Service is good but make a reservation ahead of time . We waited a bit as a walk-in despite the empty tables.

Abrupt staff serving, as if we were a nuisance

But pricy and told us we had to pay £1 per box to takeaway food we had already paid for

Dined last night, and we both really enjoyed. Staff were very friendly and attentive. Food was excellent. Will be back soon.

Really tasty food and very good service. Really recommend 😊😊

Lovely food and staff. Unable to pay individually and wouldn't take card 😞

The food here is beautiful. I had King Prawn Bhuna for main course and Tandoori Chicken for starters. Wonderful food I loved it.

Just about the best curry I have ever had

Chicken Biryani and tandoori chicken was dry and not very tasty unfortunately, however subsequent balti dishes have been good. Loweswater gold beer very smooth. Small but reasonable vegetable samosas good, but poor value pickle tray for poppadoms quite bland. Can get very busy, bookings may be needed.

We visited here on a very busy bank holiday Sunday, and was seated within 5 minutes. The service was excellent and the staff really couldn't do enough for you. The food was top notch too, with huge portion sizes! The price was very reasonable for the quality and quantity of food we had. Brilliant 👏

There was a fly in my curry not good the owner was not good. Do not go here

Great food, great service, friendly staff.

Generous portions of proper tasty food. I had the Lamb Beguni (spelling?) lovely big chunks of aubergine and lamb. Everything was beautifully prepared and presented. Friendly staff and good prices. The toilets were very clean and well kept too!

Great food speedy service attentive staff

The experience was too bad. Because of their behavior.That, s not good. People are here,not to buy only food. They want good behavior as well. If someone orders £20 pounds curry,it doesn't mean they don,t deserve respect😔. Learn how to treat people and then go for business.

Nice meal, nice staff but expensive for what you get portion wise. For example, the samosa starter is two very small samosas with salad for 6 pounds. No kids menu either. For 2 adults and child was around £70 all together.

Food was swimming in grease, huge chunks of raw garlic in everything, keema naan and tarka daal were bland. Tandoori chicken was passable, but the whole meal was disappointing. My partner last ate here a year ago, during his last trip to the Lakes, and couldn't believe how poor the quality of the food is now. The staff were pleasant and the food was ready on time for collection.

Absolutely fantastic meal. Can't fault any part of the evening as everything was perfect.

Had the worst food poisoning of my life! Vomiting for two days!! My friend also had the same. Food wasn't great at all, think its the worst curry I've ever had. The plates were greasy and dirty. The hygiene levels are horrendous! Terrible!

The food was delicious, very well presented. The staff are very proficient and polite. I'd highly recommend a visit.

The best Indian food I have ever tasted fast service welcoming atmosphere the whole experience was definitely delightful

If I could leave 0 ratings I would. My husband and I walked in with our 1 year old who was asleep. They tried to seat us near 4 men that were being very loud and drinking so I requested if we could sit elsewhere as they had only one table. The short bald man that claims to be the owner, said “customers can’t choose where to sit” in a very passive aggressive manner, I thought I heard wrong and said sorry ? He responded “yes you sit where I seat you”. I explained our child is asleep the men that are being very loud and would wake her up. So he did move us. Upon moving us, he didn’t come and ask if we want drink, we had to call him over. He took my husbands order and walked away, we then called him back for my drink order. We had to call him back after a long while to place our starters. I did say to him I found his tone quite rude as we dine out several times a month and we’ve never had anyone saying we can’t choose where to sit. He said he “doesn’t care, this is how he runs his restaurant. Quite frankly if we didn’t have a long journey with a child, we would not have ate in but that was our only halal option.

Generally I don’t write bad reviews but this restaurant deserve it. My recent encounter at the Spice Club proved to be a disappointment on multiple fronts. While the cuisine, though lacking authenticity, manages to be tolerable from a distance, the real letdown comes from the service, coupled with a disconcerting behavior exhibited by the staff. Diverging from the standard restaurant experience, at this restaurant customers bear the responsibility of initiating the welcome, need present the entire order upfront, including items like papadum, nothing will be served till whole order is provided, all while being restricted from making on-the-fly additions. Any attempt to include something spontaneously is treated as a new request, subjecting patrons to an inconvenient 30-minute wait. Adding to the frustration is the staff's behavior, which is not only disappointing but unsettling. Instead of the customary warm welcome, patrons find themselves in the peculiar position of having to initiate the welcome for the staff. This unprofessional dynamic adds an uncomfortable layer to the overall dining experience, emphasizing a lack of customer-centric approach. The Spice Club, with its inauthentic cuisine, cumbersome service model, and concerning staff behavior, falls short of providing the enjoyable and inviting dining environment that patrons typically seek.

Firstly, I generally do not give negative feedback but the service & attitude of the staff at restaurant made me to write this review about very bad experience. Staff think that they are superior and asked us to order everything one go. We went for the 1st time and wasn't sure about taste. When we want to order more staff was arguing and said that it will take 1hr to get the dish. For tourists, I will suggest to go to any other near Indian restaurant as we want to relax after day of travel rather than following the rules dictated by the person at the counter. Let me just say, This isn’t Indian food. This is food cooked with Asian spices. Some dishes was ok, some was very disappointing. Important: The manager I felt didn’t take care of us. One waiter was helpful. Won’t be going back. (I have given ONE star as its mandatory to select else I would vote -negative stars so that no other tourists to get inconvenience)

Went for the first time and got a takeaway will definately be back food was amazing

Delicious, as ever. We prefer to dine in as the atmosphere is great, staff are wonderful and it's a family favourite.

Spice Club in Cockermouth offers a dining experience that seamlessly blends excellent-tasting food, a friendly and attentive staff, and reasonable prices. From the moment you step through the door, the inviting ambiance sets the stage for an enjoyable meal. The restaurant's menu boasts a diverse selection of dishes that cater to various tastes and preferences. Each item is a culinary delight, showcasing the chef's skillful use of spices and flavors. Whether you're a fan of mild or fiery dishes, Spice Club provides a range of options that tantalize the taste buds. The quality of the ingredients is evident in every bite, and the presentation adds a touch of sophistication to the dining experience. One standout aspect of Spice Club is the attentive and pleasant staff. From the moment you are seated, the waitstaff exudes warmth and professionalism. They are knowledgeable about the menu, offering helpful recommendations and ensuring that dietary preferences or restrictions are accommodated. This personalized approach enhances the overall dining experience, making patrons feel valued and well-cared for throughout their visit. The restaurant's commitment to customer satisfaction is further highlighted by its prompt and efficient service. Dishes are served with just the right timing, allowing diners to savor each course without feeling rushed. The staff's attentiveness extends beyond the initial order, with timely refills of drinks and a willingness to address any additional requests. This level of service contributes significantly to the overall positive impression of the Spice Club. Despite the high-quality cuisine and exceptional service, Spice Club maintains reasonable prices, making it an attractive option for a wide range of diners. The value for money is evident in the portion sizes, ensuring that patrons leave satisfied without breaking the bank. This balance between quality and affordability sets Spice Club apart, making it a go-to choice for both casual meals and special occasions. The restaurant's interior design adds to the overall appeal, with a tasteful blend of modern elements and traditional accents. The comfortable seating and well-appointed decor create a welcoming atmosphere, ideal for intimate dinners or group gatherings. The attention to detail in the restaurant's aesthetics mirrors the meticulous approach taken in crafting the menu, emphasizing a commitment to providing a holistic and enjoyable dining experience. In conclusion, Spice Club in Cockermouth excels in delivering

A group of us went for a meal, 8 poppadoms and dips 3 different starters 5 different mains Not 1 complaint from anyone, the service was attentive and would be hard to beat without crowding you out. I had the lamb Tamarind with Keema rice and couldn't finish it as there was way to much. One of the best Tamarind dishes I've had. Take home bags were required, reasonably priced, lovely restaurant. 1 minor thing, there is only 1 toilet for the gents, so a queue easily forms. Well worth a visit, we will definitely be going back.

Absolutely delicious and staff friendly. Happy to box up what we couldn't eat.

Had the Lamb Vindaloo delicious nice lamb no fat nice n tasty washed down with a couple of cobras🍻

The food was fantastic, one of the best Indian meals we have had. Everything tasted fresh and you could taste all the spices. We will definitely be back if we are working in the area. Well I said I would return and I have. Oct 2023. Spice Club has not disappointed at all. The popadoms are light and fresh and the pickle tray was also good. I had a fish dish which was fantastic. Plenty of fish and you could taste all the herbs, and it was slightly warm on the seasoning side, yummy. It is nice to return somewhere and it be as good as the last time. No one trip ponies here. Thank you Abdul, for making me feel so welcome. If you find my review useful, just follow me as I have plenty more.

Decent menu; an average curry; service okay. Nice local beer 🍺 was good Loweswater Ale.

As Indian who can eat spice, Let me just say, This isn’t Indian food. This is food cooked with Asian spices. Some dishes was ok, some was very disappointing. There was too much chilli in some dishes and had no real flavour. The lamb chops in the curry was tough and some was cold. The manager I felt didn’t take care of us. One waiter was helpful. Won’t be going back.

I was here 20 minutes ago for a sit-down meal . Found the food and the service excellent. I'm working away from home, but I will come again if I'm up this way . 10 out of 10.

If I could give 0 star I would. Horribly rude staff when I rang up to make an order for collection. How they have any customers with an attitude like that is beyond me and they have lost a loyal customer. We asked for a sagwalla and the man on the phone was awfully rude, he was insisting he didn’t know what it was saying they didn’t do it even tho it is right there on their menu. He was extremely rude being very hostile and abrupt, made us not even want to continue the order so we had to end the phone. I’ve never heard someone be so rude to a paying customer, we are truly shocked with this experience.

Stayed in hotel close by and decided to go for a meal on a Friday night without a booking. After a short wait they managed to get us a table. We all really enjoyed the food. But we did struggle to get what we ordered and it appeared like other tables was having the same problem. Maybe it was a Friday night thing!

Sehr ordentliches und sauberes Restaurant mit freundlicher Bedienung. Das Essen war ein Traum. Ich habe selten so gut indisch gegessen. Ich gehe gerne wieder hin

Not recommended for Indian Cuisine at all.

The atmosphere was lovely and the staff where so welcoming the service was 10/10 would defo recommend and the food was delicious!! We will be back

Spice Club is an attractively decorated restaurant with an extensive menu. It's "Cash only", which required a quick dash to the cash-point, and limited options for vegetarians and vegans, but enough that I was able to make a choice. My waiter immediately understood what I meant by "vegan" and was confident to advise me. I had the choice of most of the vegetable options within the "classic" dishes section. My food was beautifully spiced and such a generous portion I had to take some home!

Never been to the place, I'm from Australia. Just found the name of the town extremely funny!

Rang up for a takeaway and turned up for them to say there was no order.

Excellent grub and good size portions.

Absolutely horrible experience. Tasteless food and the tall waiter was very arrogant and rude. They don’t even have high chairs so my 2 year old was not eating properly, we didn’t even get to finish our meal but the bill was thrown on the table with out saying anything. No reason at all to treat customers like this. Only went to this restaurant as most other restaurants in Cockermouth are closed on Tuesdays. I would not recommend at all. Zero star review!

Best Indian resteraunt for miles.

Attentive waitress and waiters. Could not be more helpful. Went out of their way to be more than helpful.

We came here as we wanted a decent curry and with some good reviews on google we went. Our starters and mains had next to no taste. Soon as two of us finished their starters they started to clear the table. Once the table was cleared they rushed over the mains. It didn’t feel welcoming once we sat down and no care for us as customers. Cockermouth needs a better Indian!

Asked for table 7:30. Said that time wasn’t available, I said any other times available he said ok and just hung up. Now won’t answer phone… sound

Great choice and great taste. Service OK but not quite with a smile. Card machine bust so cash required. Good value for money. Recommend the Southern Indian dish.