Southgate Kebab in City of London, Westminster

Ordered from here to give it another chance after a previous "not very tasty" experience. Not changed. Ordered the doner kebab - no real taste to the meat and a similar story with the garlic and chilli sauces. Will not be ordering from there again.

The staff is friendly and very focused. The shop is mega busy and the food prep area is always spotless. The food displayed doesn’t stay more than one hour before it’s all gone and brought fresh again. The very best for years. Go and check it

Very Good, Highly recommended for kebab lovers and people looking for a good and authentic taste. Thank You

The food is great and one of my favourite kebab shops but as a customer of over 20 years I felt disrespected early this evening with the poor customer service received by one of the main staff who tried to rip me off. I ordered my usual chips in pitta with salad but requested for the pitta to given separately on top even in the same box as it gets to soggy with the sauces and salad inside the pitta. This cost £4.80 While I was waiting a lady came for a chicken burger and chips. She was in a rush to catch her bus and asked politely how long it would take or if they had anything ready she buy instead. The main guy said in a rude way we cook home food & it's not fast food we cook and it will take 5/6 minutes. She felt humiliated and left. - So Southgate Kebab is home cooked food and not fast food even though half the food is ready made frozen or pre-packed? Finally I received my order and the main guy said it's £6.20. I was shocked and I said shouldn't it be £4.80 like what I normally pay? He said no because its separate - even though he gave it in the same box and no extra packaging used. I said I just wanted the pitta separate as it gets soggy. (I didn't even want the pitta but it's the same guy in the past told me they don't do chips & salad in the same box or it's has to be separate boxes - which cost more and here he is the one now giving it to me in the same box) In my order given the quantity of chips is less then £3 chips box portion and the salad is less then £2.70 box portion. So told him I just asked for the pitta to be separate as it gets to soggy as you eat it and he said that I looked at the different prices and I wanted it separate. No! Why should I pay more just to have the pitta separate and less quantity of food in the same box when he is the one who said in the past they don't sell chips and salad in the same box - if they did I would buy that then. However If he had given it in separate box's then I would have received more food worth the £6.20 he was asking for - not that I ordered separately. He then said he has to change me £6.20 because his boss is watching him CCTV? (Yea right) I told him it's his mistake and this time charge me the usual £4.80 and tell me next time just to have the pitta separate it's going to cost more - even if the whole order is I the same box and same quantity. I then told him I have been coming for over 20 years and even ordered food from them during covid to support them. He just said it doesn't matter how long and go to ASDA and say that. Well at least ASDA or other shops would respect you for your custom of over 20 years. So they say they cook home food but they have lack of homely service. I do feel over the years the quality and the portion quantity of the food has gone down a bit. He finally agreed to charge me £4.80 but didn't give the usual fork and tissues with the order. He also didn't even cut the pitta bread After being disrespected this evening by one of the main staff I am not sure if I will be ordering form them anytime soon. It's not about the the extra £1.40 but about the principal and being respectable to your customers. There are other kebab shops who are cheaper, give bigger portions and provide just as good food. However I must say the late night staff are very good and helpful. I myself have been in catering industry providing food for wedding etc at 5 star venues across the South East and some times catering up to 2000 people at a time so I know about customer service and have to respect people.

I place an order via Uber, only to be cancelled by the restaurant for false reasons and they have kept my money. Just to also add I approached the restaurant direct, to try and resolve y issue and discarded. Disgusting behaviour.

This place owe me over £30 in uber orders. Within seconds of placing them they claimed I "Phoned up and cancelled" resulting in me still being charged. On then leaving them a negative review on uber eats they then decided to rant calling me a thief and then blacklisting for having the nerve to not like them stealing my money. I ordered from this place a lot, and have looked through all my previous orders and not once have I ever made any claims back from Uber besides these 3, so what exactly they are retaliating against me for is a mystery. So far I've got uber to refund one of these, and working on the other two. Save your money, they might randomly flip out on you too. Go to Dionysus down the road, it's better food for the price.

Nice place nice food nice workers nice test stop talking about this place because this is home made food kebab shop don't write any bad stupid thiks this shop is number one in uk

Unfortunately, an absolutely shocking experience - which seems to be common here. I have once requested a refund, as the wrong item was sent, for a total of £2.20. When I tried to reorder next time, I received a very abusive and aggressive phone call from the owner, who said I have been 'blacklisted' for requesting a refund on an item. I tried to explain, but he said 'his workers don't make mistakes', and I must have been lying. Judging from these reviews they do make mistakes and a lot of them. I would suggest you all spend your money at somewhere they would appreciate your custom.

The one who cuts kebabs, the one with pimples on his eyes, is uglee and disgusting! Not only is he uglee on the outside with his uglee face, but he is also uglee on the inside! A man full of ugleeness, who claims to call himself a manager! Your uglee face makes people very sick and give them a bad memory!

Had a mix diner with chilli sauce. Was delicious. Guys who’s working there very nice and polite. Very busy place as well.

Ordered over the phone for the collection of two mixed doner kebabs only to get home to unwrap my food to find meat dumped on a saturated piece of hard pitta bread full of yellow thick oil which was not edible. The meat was cold full of fat chewy and tasteless. Contacted the shop to explain and was not even given an apology the service and food is terrible please do not order from here even if you are really hungry.

The salad was ok , the service was not , the meat was dry & it tasted like it was very old meat, for the price they charged for a mixed kebab & shish kebab £28 with chips, very disappointed oh & they only gave 1 pita bread , we won’t be going their again 😡

Tasty food,friendly staff .One of the best kebap in north London.My favorites are lamb doner ,chicken doner and the burgers .Love the mix salad as well .Definetly recommend this place .

Bought small lamb shish , service was good but bit slow . Cost me £7.50 And I only got 4 pieces of lamb meat.. The price is unrealistic

I have ordered a chicken shish wrap on Friday night via ubereats. By Saturday mid morning I have started been ill with gastroenteritis, 3 days later I’m still suffering, I have called them to make the manager aware but they were not interested and got insulted for lying, keen to make others aware of my horror experience

Never Eat Here I ordered a couple of half pound cheeseburgers on just eat and my daughter was half way through hers and there was a LOVELY LONG BLACK HAIR right in the middle of her burger...absolutely disgusting... I’m not sure how she didn’t throw up...I almost did myself..especially with the ongoing killer virus about they obviously don’t use hairnets or any PPE when cooking there food 🤬🤬🤬🤬🤬🤬🤬🤬

Ordered 4 kebabs through Uber Eats: disgusted and disappointed! Delivered 4 boxes each with a pita bread and meat and nothing else! Each one was £11! Absolute disgrace and in the current climate I suppose you think we are lucky to get it. Meat was decidedly ropey and pitta had a oily glaze. Do not waste your money on this!

It is the best place you can have ur kebab - i meen takeavay. It's open till late or rather say to early morning. Guys are very nice. Highly recomended.

I bought large mixed kebab£8 it was very small portion kebabs not all that greasy stingy ripoff I wouldn’t go there again I don’t recommend it don’t waste your money don’t waste your money rip-off

I bought a chicken donar in pitta bread for myself, ended up giving me a real bad stomach , had a weird taste to it as well .... not sure if the meat itself had gone off or if it was something else....

This café looked interesting and is close to the rear exit from Southgate tube. They do the usual breakfast dishes, paninis, sandwiches, salads as well as hot dishes including Greek, Italian, Spanish and especially Albanian dishes. I had a bargain chicken escalope panini with melted cheese but will try some Albanian food next time as I reckon all of the other customers were Albanian so the food must be good. The coffee I had was great - really strong and not at all bitter and again really great value.

Terrible food...🤔I wonder why still open this place.. rubbish food terrible service and poor quality

This is the ideal place to stop off on your way home from a night out for some falafel & humous. Always tasty and served with a smile!

Tiendo a detenerme aquí en el camino a casa después de beber, así que trate esta revisión de manera adecuada.Sólo he tenido el pollo shish y la hamburguesa. Shish de pollo es muy bueno, recién cocinado, buena ensalada, buen pan, buenas salsas.La hamburguesa es más rápida y sabrosa, aunque no está mal para una comida recién preparada a la parrilla sobre las brasas.

This place doesnt dissapoint after so many years of consistently good kebabs! Always get the mix doner and have never been persuaded otherwise!

I’ve become a regular here and I can’t say enough about the food. The meat is great and the service is fantastic. Tasty meat at all times. From the old fashioned doner kebab to the wraps to the chicken shish. Awesome food. Highly recommended and the very reasonable in price!

This is one of the best Kebab place in town ... Meats are alway spiced very nicely , sauce special the Garlic White sauce is on point ... salad is alway fresh and crisp ... chips are amazing hot and crispy as well ...

The kebabs are marinated and cooked to perfection. The place is clean and welcoming. The staff are friendly too. Simple stuff yet great taste.

What can I say, does what it says,,, kebabs, friendly, quality and good prices. Always good food, locals love it. Best kebab shop in the area. I've been going 15 years, tried them all.

Southgate Kebab House es un excelente lugar para recoger un shish para una comida rápida. He utilizado varias veces, especialmente cuando se viaja a casa. Yo teléfono unos minutos antes cuando estoy en un autobús o metro cuando el tren sale del túnel en Arnos Grove y el orden es siempre muy bien en el camino cuando llegue a la estación de Southgate.

Este lugar está bien si quieres un tentempié por la noche, y está abierto hasta las 3 de la mañana, lo que es práctico.

Always a good little stop off late at night. The LUL staff recommend it to me and I always stop off there if I'm working near by.

As kebab shops go, this one is well worth it: always freshly cut meat, pleasant staff, excellent selection, reasonable prices. Definitely the best in this part of London, and open all night also.

Easy to find. Next to the bus stop at Southgate Station. Open after the pubs close. Clean. Freshly cooked kebabs and burgers. Lots of salad.

We used to go their quite often........alas the last couple of times the food has been rubbish, I phoned after the first lot of take away kebabs and was told that next time I order they will make it up......they never, any way round two, still no good, actually three of my family got upset stomachs so sorry, I never go there again.