Sorrento Pizza Ltd in Gateshead

Fantastic service delicious pizzas wouldn't go anywhere else 😋

You order food, and it doesn't turn up. Total rubbish

Ali the boss Likes to touch young shop workers a thinks he can get away with it so be careful when entering his shop as he like young girls pure nonce danger to young girls

Very good food but very expensive ! The printed menu's are out of date and even the website menu prices are way off what is currently charged prices. Portions are also alot smaller than they used to be. I realise ingredients and supplies cost more these days but to pay more (not knowing the price until checking out) and portion sizes considerably reduced, think I will be going elsewhere in the future after being a patron of Sorento for donkey years. Just seems to be greed which will lose customers.

Shrinkflation! House Special Kebab (Shish, Kofte, Donner, Chicken) This brute of a Kebab used to be enough for 2 people, had it recently with a side of chips and I actually thought they had given me the wrong order. About half the size it used to be. At least give people the option of the same price for this shrunk version or the original size but more expensive.

Ordered a kentucky pizza but it was a bit dry so won't be ordering one of them again

Food is absolutely amazing, pizza's, kebabs, wedges just all round delicious.

Donner meat very poor quality. Kofta awful, greasy and full of gristle;does not taste of lamb at all. Shish kebab was the only thing edible. Such a shame as the food is usually pretty good.

Tasteless. Ordered bolognese pizza. This was nothing like a bolognese. Not sure they know the term bolognese. Used to be great but declined rapidly in recent months. Sadly after quite a few bad takeaways from here I won't be returning.

Delivery appalling 3 hour wait says 1 hour on phone told to hold several times when I called so you Can take other orders more money from people To be left sat waiting. Never ever order from here

Cold o delivery, soggy pizza and food poisoning thrown in. Never, Never again.

Got a chicken wrap & other thingslast night while visiting family , only 3 pieces of chicken & a handful of chips in each wrap will not be ordering from there again

Been ordering from sorrento’s for years. The food was always quite nice, however lately it has gone rapidly downhill. I decided to give them another go, only to have my order cancelled within minutes of placing it. I rang them and was told that I had left a negative comment on just eat for a previous order (which I stand by). It seems if you dare to leave a honest review which is anything less than complimentary, they blacklist any future orders. Also the price is absolute daylight robbery-pure greed as there are many takeaways nearby which don’t charge ridiculous prices like Sorrento and actually serve nice food. The pizzas are always full of grease, chips have black bits all over them and are either rock hard or dry, and the owners attitude stinks! Serve decent food and you’ll get decent reviews!!! 🤷‍♀️ AVOID AVOID AVOID!!!! (P.S) Caspian and Pacino’s are way better 😊

Ordered from them many times. Then suddenly couldn’t find my address. No delivery driver turned up and hung up on me. Don’t waste your time and money with time wasters.

Must try tandoori chicken pizza

Quality food, the garlic kebab special is amazing, all the pizzas are really tasty and the kebab meat is very tasty and not bland and greasy like most others. Delivery is always on time. Well recommended.

House kebab. Beautiful meat cooked to perfection, and a huge portion. Best kebab ever.

pizzas and burgers are lovely and love the choclate cake as well .good service staff are all very nice and friendly .would recomend to anyone drivers always deliver on tuimd

Ordered from here for years and food has always been lovely, however, they need to take some lessons in customer service as I asked for a Tuna pizza with sweetcorn and garlic only NOT a tuna pizza which has onions on, when my son returned to pick the correct pizza up, the man was really arsey with him! I understand mistakes can be made but absolutely no need to be arsey! tuna pizza, regular chicken kebab and cheesy chips £33 quid! chicken kebab was very dry as well- your loss Sorrento! Also I might add, they have turned their reviews off on their Facebook page! Avoid!

Great pizza's and kebabs go and enjoy

Best takeaway in birtley no doubt.

Best pizza and kebab shop in birltey!

Best pizza shop and very friendly staff and drivers, great service also.

The ultimate takeaway. The food here is delicious. My favourite takeaway. The Pizza’s are beautiful.

was because I wrote in the delivery comments box "shut my gate this time" the reason he left my gate open or was because I didnt tip him...to be honest! even if he shut my gate I would,n,t tip him...£3.80 for delivery !!!!... I only live 6 streets away I could of had it sent here in a Newtown taxi for less..My mix kebab was DELICIOUS especial the Lamb, will use again

No garlic again went ritebdiwn hill

I used to order from here years ago when I was I Birtley at my mates house coz he rated it tho I was never a big fan, years later and hearing others say it nice I thought I'd give it another go. I ordered a bolognese pizza, it was dry as sticks and tasteless without bolognese sauce or tomato base, I had 2 bits and left it (Not like me to leave owt mind) Massive chunks of green pepper (probably 3 full peppers on 1 pizza) I've had better chip shop pizzas ! Worse pizza shop in Birtley nowhere near 'Casa Rosa' or even 'Red Chilli' Deffo not going back !!!

Very average nothing to shout about, had a lot better

Love this take away. Used to order from here when I was younger and lived at home... Just ordered again years later and omg brings back good memories. It's never changed!!

Brilliant pizzas and the large chicken keebab is massive fantastic food shop staff are great and the 2 deliveries we had were early and hot food so 👍

Love all sorrentos food defo recomend

Always use sorrento and normally love the food but delivered cold tonight so had to turn the oven on afterall 😔-still love the food as im a regular but the idea was to be lazy So tonight ordered at 7.15 and rang at 8.30 no delivery-told it was out for delivery-told them of previous cold delivery-rang again at 9.00 was told it was out for delivery-pizza and garlic bread warm but burnt as had been re heated before being sent out-burger and two x chips cold and in bin -my daughter like pizza from here but wasting so much money and having to cook anyway-rang to complain and little interest from guy on the phone

Nice and clean shop, best in Birtley by far, and great costumer service,

We ordered two Large pizza's last night between 3 people and when they arrived we were surprised as they didn't seem the size of a 12inch. The quality of the pizza's were brilliant though and they tasted lovely. With that in mind I would definitely go back, but just wish the sizes were bigger.

Absolutely the best in the area. Now a shish kebab and pizza don't exactly depict a culinary adventure, but sometimes plain & everyday is what we want. I can guarantee that this place beats the rest hands down everytime. Beautiful food and always well presented. Dont often hear it these days but compliments to the chef and all staff! Thanks & really enjoyed our takeaway.

Lovely food. Gold service. Fast delivery

Can't fault the food here and the pizzas are the best I've had but recently the portions are smaller on kebabs and it's a bit pricey compared to others

Usually spot on. Tonight was terrible. Waited 1.50 hours for delivery. Food came was barely warm. Asked for diet coke got full sugar coke. Nothing was right tonight. Terrible from food to service.

Over priced putrid filth. £4.50 for cheesy chips with that bland commercial grated cheese, cheese not melted, chilli sauce like cold tomato soup. Members of staff stare at you like they want to fight you. Dossers.

Fantastic service, and fantastic food

Why put on just eat you deliver to NE38 when you don't? Tried to phone an order to save the company money and refused to deliver to our post code. Don't waste your time with this takeaway and if I could I would have gave it a zero rating.

Was on holiday from Scotland. Best pizza i have ever had .it was that good i went back the next night for another one. Excellent.

Always great pizzas , burgers and kebabs. The reason for the 3 star is the prices and the fact when making up your own pizzas they have a very unfair way of pricing especially when ordering half half pizzas. I use dominoes quite a lot now as the promotions mean it's far cheaper and you get more for your money. Sorrentos need to be doing this too.... Also when ordering I get told it will take an hour to come which is great and I jump in the bath etc but then 9/10 it comes within 15 mins.

Just received my chicken kebab, delicious thanks Sorrento.

Best pizza ever , and very clean pizza shop

Good quality pizza and kebab shop

Great established takeaway. Been going for years. Always good quality.

Just paid £20 for food which was delivered cold rang to complain and was told they were cooked and sent straight out however I had to put in oven so we could eat them... not happy and no satisfaction from complaining apart from being told to mention it next time 😡

Great kebabs and pizza. Friendly staff. It's always busy which tells you its good.

Great traditional pizza shop takeaway pizzas

This place wants shutting down found a finger nail in my food how discussing I advise people not to go here not even worth 1 start

Ordered A pizza asked for half bacon and half tuna and normal basing it come and it wasn't half and half it all come as one and with a bbq basing

Fantastic pizzas but other stuff isn't the greatest