Snack Bar in Bath and North East Somerset

Absolutely awful experience, massively dissatisfied with all aspects of the service this place provides. Been a regular customer for roughly 3 years and until now I’ve never had an issue bar some sub par delivery temps which they’re not responsible for. Tonight however the curry sauce is more like a dirty beige block of plain gelatine that’s been heavily diluted and sat for hours and the egg fried rice was hard, absolutely saturated in something and completely tasteless, yet to see any egg. When I called the restaurant to address this I was met with a man who barely understands English and virtually told me I’m lying because everything is always cooked the same, usually I would agree which is why I haven’t had a single complaint prior to this but I’m not calling for the fun of it. Ignorant and rude very triggering definitely shouldn’t be answering the phones and dealing with customers. No apologies or solutions offered just refusal that my food was different to usual. I work in hospitality and restaurants myself so I don’t complain lightly

"I ordered food via Uber Eats, but the delivery person delivered it to someone else. I am unable to track the order and when I called the shop, the person kept insisting it was delivered. Don't buy from this place. It's a big scam."

Been there twice and every time they have got our order wrong, one time they forgot our chips . The other time we asked for chicken chow mein and they gave us chicken and prawn rice.

Absolute Scam of a restaurant!!! Advertise on uber eats to be ordered to places such as Bradford On Avon . But they won’t deliver once you place the order as they are out the delivery area. When you ring up to see where the order is a say they don’t speak english. This is all probably deliberate so they can make easy money !!!

Awful, don’t deliver food, lie about delivering it, absolute scam

Taste good and price is relatively cheap

Best food place ever. And the service is incredible. And delivery time by their drivers is the best.

Do not go if you are vegetarian, I ordered a vegetarian dish and it had duck in; and it’s only because I was sober enough to notice that I spat it out. I’m extremely upset, been vegetarian 10 years, I want to cry.

Got this on Uber eats and had good options for veggies

Great staff and great quality food 😁

Friendly staff, lots of options, good value, good portions, delivery is available. Small and large portions are available. Have small portions and try several things 👍🏼👍🏼

We ordered chicken Szechuan and satay chicken. Both dishes were exactly the same. And neither dish tasted or looked like Szechuan or satay. The chicken was limp. The rice was lump. My girlfriend said: "On an emotional level, this dining experience was like bending down to pick up a pound coin from the gutter, then your phone falling out of your pocket and down a drain. Then getting knocked down by a Deliveroo cyclist." If you're fairly pissed and don't really care, you could possibly do worse. But it's unlikely. At least their portions weren't too big.

The Chicken Curry was tastless & gelatinous so obviously reheated with little Chicken and lots of onions. The Veg dish was mainly onion, onion and more onions with a couple of pieces of pepper and something unidentifiable. Chips were overdone and hard to bite through so must of been over reheated. Never again.

Just ordered chow mein and beef with vegetables. As soon as I opened the beef I thought it smelt strange kind of reminded me of a porta-loo. I asked my partner to smell it too he said not to eat it, the beef was grey and also tasted like porta-loo. My partner felt sick right after even smelling it. Real shame I was excited about the beef and veggies I won’t be ordering from here again.

Good food but not open until 3am so expect to be disappointed if your looking for late night grub

I came in… I greeted the guy at the counter saying asallahmualaikum to which he said… I am Indian and not of Muslim faith. I asked for a special chow Mein. He asked… no pork? We got something special instead. I was feeling freaky so I said, gimme your best. I got the spiciest dish I’ve ever tried in my life! Before I left he asked me to tell them how it was so that’s what I’m doing… it was insanely amazing, thank you for the brother that provided me with some banging food in the late hours of the night 👍🏼

never receive order, phone always line busy

Food simply never came, tried to speak to them over the phone and they understood no English and just kept telling me to wait, we were in a very close area no excuse, no refund days later and I am not permanently down £30 I cannot express my hatred for this place, this has happend to my friends too.

Order quite simply did not come and after waiting 2 hours was told to wait a few minutes more - I waited for over 3 hours and got nothing. Have no clue if the food's good.

Definitely better than 2.9 star. Was expecting poor quality due to the late opening hours. I was wrong. Great Chinese.

This is my go to Chinese takeaway! Not sure why there’s so many negative reviews, I personally think this is the best one I’ve tried in Bath and definitely the best crispy chilli beef ever. Always go back to it.

The worst experience I have ever had with a takeaway. The food lacked any real taste and was Cleary all frozen. Would rather eat dog food than taste this rubbish ever agian. Disgusted by the lack of taste or real flavour of the food. Stay away from this desgrace of Chinese food. O/10 food 11/10 robbery

Service was very poor. I was given the wrong food and upon complaining, the guy serving became very defensive and basically said I was lying about the food I had ordered. I wasn’t asking for free food, nor a refund, just for the food I had actually ordered. On the other hand the spring rolls were slay ✨

Stay away, very bad food quality, made us sick

Very bad food 🥘 it’s was so disgusting 🤢 chicken is not cooked

UPDATE: Curious why it took only 15 minutes to cook and deliver my food to my house that is 12 minutes away - turns out I now have food poisoning as does my friend. Food was clearly not cooked fresh. Will be reporting this. Incredibly quick delivery, food was piping hot as if it were just out the kitchen.

Disgusting food! Food arrived raw and Dietary needs ignored. Rude girl hung up the phone when told of these problems.stay away! The worst Chinese take out in bath!

Food did not meet the standards, one meal was missing, another didn’t follow the dietary requirements, and the third was simply inedible. Worst choice and wouldn’t ever order from there.

We ordered food via Deliveroo, and it arrived pretty quick. However, I was not pleased with the dishes. The Spicy Szechuan Chicken tasted bland and not spicy at all! Though I did like the Crispy Chilli King Prawn. I’m also disappointed that they don’t give you free Prawn Crackers, like most Chinese takeaway but I guess that’s more of a personal expectation. Overall, you basically get what you paid for.

This place makes absolutely vile food, have had the worst food poisoning of my life and only ate 1/5th of the food I ordered. Couldn’t get through it all.

We have spent so much money on this. After work we really want some spring rolls and crispy chili beef. We spent 30£ for 2 people. While I was eating my spring rolls, having half of my food, I found a bug in them. I lost my appetite OF COURSE. We decided to call them and get a refund for everything as we couldn’t eat, even though we were so hungry. The lady on the phone kept asking us if we want to order and we were trying to explain her that we want to make a complain! she couldn’t understand ANY ENGLISH !! And she lives in the UK! So then we went there because we couldn’t communicate over the phone, we showed them the bug , and one of the guys said to me that I am lying and I put the bug myself in the food. Then we decided to give them all the remaining food we had which was more than the half, and prove them that we lost our appetite and we want our money bug. NO LUCK! I forgot to mention that there were bugs flying on the food while I was there and they kicked me out because I wanted to take a picture of the bugs. To the owners: I’m calling Heath and safety, I have pictures and videos. I’m going to close your filthy little shop with the rudest customer service I’ve ever faced in my life!

Ordered online on their website. No delivery was done. Tried calling them they responded once and said they would look at it and call me . They responded call once and stopped picking after it . One of the worse late night order experience . Really spoiled the mood.

Disgusting establishment very unprofessional rude and not tasty at all would not recommend anyone ordering the chicken and sweet and sour sauce horrible left feeling sick.

This was disgusting went and spoke to them about there food and they didnt even change it ive hade many of Chinese and this was horrible we hade to throw it away

Disgusting sweet and sour chicken with rice would never order again foul and sick do not order. Tasteless and uncooked would not give money back or change my order never again!!!!!!! One star is too much on rating threw food in the bin!

Cheap, delicious and fill the stomach

DO NOT ODER FROM HERE! Didn't deliver the order. Lied and said they tried twice which they didn't.Will never use it again. Got charged for the order I didn't receive.

Never again! Have spent several hours vomiting, only order if you want to get sick!

I'd been seeing this place for a while and wanted to give it a try. I ignored the fact that it had a lot of bad reviews online, which was definitely a mistake. I had chinese chicken curry with rice. The chicken had a rubbery texture and a slightly sulfurous taste which makes it pretty obvious they're serving expired chicken. This place honestly needs to be shut down, it's a health risk.

Feeling sick and needed something to eat. Got the Thai Tom Yum Chicken Soup and Hot and Sour Soup The HOT and sour îs really tasty The chicken ine îs a bit thick (Look like jelly slightly) tasty too i just didnt expert the thickness. Will be definately order the HOT and sour soup again

Basically I walked in to get chiken curry and chow mein, the chiken 'curry' is made with spice of some Chinese selection and I really like veggie food but you don't expect to find any chicken rather than peppers and beans with roughly 80% rice which is an absolute robbery so vegans paradise; the so called 'chow mein' is ready made dry as the Sahara and lacks any flavor. Thanks for making me sure not to go there ever again. Otherwise please guys improve a lot! Experience 0/10 Rip off 11/10

no vegan option available here, which was unfortunate because they make delicious nasi goreng and chow mein.

Because it’s convenient and fast, and tastes the same

Such a rude member of staff, the front door was wide open and a young lady who was obviously cold closed the door for a female member of staff to basically swing it wide open as soon as she opened it without a word. Didn’t affect. Me but I certainly won’t be gong in this branch of yours again. Ps it’s February for goodness sake

Took 4 hours to arrive. Rice not cooked through. It was busy so maybe my fault for ordering New year's eve. Better to buy in the shop.

Ordered food from here via Deliveroo and never turned up. Deliveroo said they requested a refund. Fingers crossed I get it. I honestly thought I wouldn’t be one of the people to get mucked about. Just don’t bother risking it.

Great food, great service, prompt delivery. Enjoyed the salt and pepper chips

Paid for the food and £2 for delivery, but called me and asked for another £3 because they didn't have petrol to get to me. Shocking

Ordered via Uber Eats ! Wow I totally love it . If you want kinda original taste Spare Sweet and Sour or Honey roast Ribs this is the place to go order from ! I ordered a spring rolls and beef in a black bean sauce too , delicious! It was delivered by restaurant staff , the person was very polite and smiling although it was late evening , Thanks so much ! I recommend

Delicious and fresh food, quick delivery. I would definitely recommend

Food is not great, but loving this place just the same for having delivery available into the wee hours of the morning when needed, a convenient service.

my friend love this, i like too, very cute serving lady/man.

Unbelievable not only cancelled my order without notifying me and when I rang they were racist!!

Worst customer service I have ever experienced! My food was an hour and a half later than originally confirmed. You can’t get through to anyone on the phone and when it did finally show up I was told the food was late due to a lack of drivers (not really my problem) and to request a refund for the delay. I did just that and the refund has been denied. Appalling service. Furthermore the food was subpar. Avoid this place and give your money to a business that will appreciate your custom.

The worst sweet and sour chicken in my life. We never order again . No taste at all.

Really nice food, tasty salt and pepper chips 👍🏻

To say i am shocked is an understatement.. Dirty mop bucket by the food.. Chips brought into the shop in a bin bag 🤔

Chinese-owned, Indonesian-run, EXCELLENT "FAST Chinese & Thai food"; available late (I picked up after 11pm), generous portions, good value for money (go large!), service with a smile. £1 for 40% more? No-brainer! ALWAYS "go large" -- if you don't finish, the leftovers are worth a go in the microwave! If you want wooden chopsticks, (sealed paper pack of a pair) just ask!

decent Chinese food it's the best I've found in bath they need a delivery service

They have had environmental health issues,need I say anymore I won't eat there.

Decent thai takeaway, food is good.

Great good, generous pricing and brilliant service.

Good food. Just what I needed 😁

Still charges card fees even though its illegal... Foods alright after a night out

Doesn't look much, but serves good, basic Chinese takeaway food from a small row of hot plates. Friendly staff also. You could do worse than getting noodles from Snack Bar.

When I lived in the centre of bath this was one of my favourite takeaways. I revisited the place this evening after a year or so of absence to see things have gone downhill. I was told that my first choice of mini spring rolls was out of stock despite the fact I could see them in the trays on display (and I even saw some given to another customer who told me they "were lying") and was then told they were out of stock of my second choice as well. In the year I spent frequenting this place in 2015/16 the staff had never run out of mini spring rolls, even if I had to wait for a fresh batch to be cooked, so I was honestly dumbfounded to be told they had basically no vegetarian options left. Clearly they didn't want my custom so I went elsewhere. Very unhelpful and rude staff compared to the very friendly people who used to work there a year ago and served me regularly. Clearly they pick and choose who they want to serve these days so I'll not be returning, which is a shame as it used to be one of my favourite takeaways.

Great food, super cheap, friendly staff :)

Very tasty! Very friendly staff. One minus, they don't accept card payments (but an ATM is just round the corner).