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4.2

Based on 356 opinions finded in 1 websites

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Nº 297 in 877 in Brent

CUSTOMERS TALK ABOUT DISHES WITH..cookedbaconsteakchicken
Score
OpinionsNoteGoogle3564.2

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Slow and rude service. Ordered a meal. The guy at the till said 10min. After 10min I went over and saw my food was ready there waited to be collected but the guy was just busy replenishing the napkins. The guy had a miserable face.

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Hussain Ali . 2024-10-24

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Always a good food experience best burger in town

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JOE SWORD . 2024-10-18

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Not bad pricing. Standard burger fries were good

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Alexander K . 2024-10-15

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Create food and great service from Mahadi. Will be coming back soon.

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Abdirahman Mohamud . 2024-10-15

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This place and their chicken wings gave me food poisoning and I ended up at the A&E twice. Literally the worse 48 hours. I will never go back. The wings and how they were kept would definitely daily health inspections.

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Richie Kim . 2024-10-12

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best service ever! amazing food and amazing atmosphere

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Hayley Johnson . 2024-10-11

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Best vegan Burger 🍔 in London , and very Good Services

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Fedraxx w . 2024-10-10

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The food was great and the lady at the counter was very nice, warm and was kind in conversation that i felt like i got my food in no time. Loved the cheese burger Tuesday deal and I’ve had the brisket sandwich in the past and it was great. I love that they don’t salt the fries so customers can salt their liking.

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Lorenzo . 2024-10-09

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We got some wings from here to go with our food from another vendor as they had a Wednesday 50% off offer on. They weren't very good unfortunately. We could see the other food coming out of the kitchen or next to us when we ate at a table and it looked great but the chicken used for these wings wasnt very good quality IMO. I eat a lot of chicken wins and with these wings there was quite often shards of bone to deal with as the wing had been split. Something that happens with frozen wings and extreme heat. It makes it an unpleasant eating experience. The buffalo sauce was actually decent and wasn't just Frank's sauce which is what a lot of wings places do these days. They are quite plain batterless wings which was another issue for me. The time it took for the order was another issue. They are popular therefore they are busy but the owner of this doesn't seem to understand that this requires more staff so you wait 25 mins for a portion of wings. Unacceptable. My wife enjoyed them so that has pushed the rating up to a 3 but I wouldn't order these again.

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John Anderson . 2024-10-07

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Amazing food. Burger was perfect. Fries were an amazing proportion drink great Maccarone cheese good with every single penny would happily eat here again. I hope they open more stores outside of London.

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chloe france . 2024-10-06

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amazing! great taste and great food and a fly went on my food they replaced it quick and easy free of charge!

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Kara Jones . 2024-10-06

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Amazing customer service from salina will definitely come back

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Zoraiz mansoor . 2024-10-05

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I absolutely love coming here for my lunch and dinner, their server Mahdi always welcomes me with such a big smile :))

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Divine Mugisa . 2024-10-02

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Very delicious food❤️❤️ the staff is very friendly❤️✨

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Laiba Zahid . 2024-09-27

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The food was amazing I loved everything. The fries like I have never had fries this good. Also take advantage of their grilled wings 50% off special on a Wednesday. Worth every penny.

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cristal gilkes . 2024-09-25

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Great service at Wembley boxpark, Mehde was extremely helpful :)

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Sofia Branco . 2024-09-25

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amazing service and great people. Salina, paolo and akram are the best thanks to them!

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Rinkalben Patel . 2024-09-22

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I had a lovely experience yesterday especially our server Gabriella was really helpful and making sure everything was okay for us. A good experience I’ll be back for sure again !

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Hannah Ore . 2024-09-22

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I had a great experience at Smoky Boyz! My server, Gabriella, was so helpful and made sure we were okay and had everything we needed! She went above and beyond to provide excellent service for us! The food was very tasty too, overall a great experience!

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adithi shrikanth . 2024-09-21

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My wife is GF and said this is by far the best GF bun she has had! The Smoky Bacon was fantastic! Must visit when at Boxpark Wembley.

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James Perry . 2024-09-20

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Selina the woman working was absolutely

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rhys . 2024-09-20

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Selina made it very well and fast

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aaron khatri . 2024-09-16

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It was amazing and served by Mehdi

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Omair Barlas . 2024-09-15

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The service was good and friendly Salina is very wonderful

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Omer Abbasi . 2024-09-15

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Food is great, service is straightforward and enjoyed the experience - would come again!

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Ihzaz Ahmed . 2024-09-13

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amazing food and great people. Salina, paolo and akram are the best thanks to them! ❤️

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Gabriella A . 2024-08-31

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Tha k you to Seina and Paulo for the fantastic service

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Ali TMP . 2024-08-30

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The food was very stale and the burgers are really messy

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hamza zaman . 2024-08-26

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Recently visited Smokey boys with friends and had Smokey bacon burger and chilli hot dog and BBQ Beef BRISKET Fries, recommended by Salina. Thanks for the recommendation and hospitality Salina . As for the food. All of it was great. Specially loved the burger and the fries 😋. The atmosphere was incredible ♥️. highly recommended 👍

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Altaf Mahmud . 2024-08-15

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perfect:dynamite chicken wings!!!!!

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Mingya LU . 2024-07-31

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Was at Boxpark pre GreenDay. Great atmosphere, food places not that busy. Took over 30 mins for our small order of burger fries and wrap. Chases 3 times. Got fobbed off. Looked like they were prioritising phone/app orders over people standing in front of them. I wasn't the only one fed up with the service. Shame because the food was good.

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Nick . 2024-06-30

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Me and my wife came here for a food collaboration and we were blown away by the flavors. The beef Rib was succulent, the steak was juicy! Box park is a vibe, live DJ and Football to keep us entertained. Thank you Smokey Boys

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Hady Sy . 2024-06-23

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Best food at Boxpark. Friendly service

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EIKE Grumpe . 2024-05-30

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Me and partner ordered a lamb burger and it didn’t taste good, plus it was a medium rare which was not asked and assumed, we had a bite and knew that it was stale and uncooked, when we asked the staff to change it , they said that preferences are suppose to be told not asked by the staff. I’ve been here before , the new staff is pathetic. Lamb burgers are rubbish.

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Valerie Pinto . 2024-05-27

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brilliant front man, food amazing

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ethan is the best . 2024-05-26

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For $10.95 pounds, the burger is of pretty good quality. I ordered the smoky one i think, or was it bbq Normal priced (or just Singapore too expensive nowadays)

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charles . 2024-05-17

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I got the bbq ribs and asked to remove the coleslaw and was given an entire extra portion of fries which was a really nice thing for the staff to do. Rib might seem small but they was thick and juicy.

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Rohan Dhesi . 2024-04-25

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The food was really tasty. Steak done perfectly as ordered. Staff were friendly and helpful. Value for money and will definitely go again.

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matt vine . 2024-04-22

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Had a takeaway order, 2 Moroccan burgers, food was cold, dry and tasteless. Order was incomplete also, missing item (fries). Staff were unhelpful.

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Sameer Mohammed . 2024-04-05

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Halloumi too salty - I would definitely advise changing supplier.

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Elizabeth S . 2024-04-02

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Amazing food, one of the best burgers in London. Also chicken strips taste way better than nandos. Highly recommend

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Mo Baker . 2024-03-30

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The best steak I've ever tasted 10/10

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Ebony Jackson . 2024-03-30

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One of the worst beef hot dogs I’ve ever had. Sausage was so dry. Chips were decent, chicken tenders had no seasoning. Won’t be ordering from there again.

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Dhara Mody . 2024-03-29

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The burgers are always good. I’m a coeliac and I’ve always been well looked after and catered for. Staff are lovely.

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R H . 2024-03-28

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It was a pretty okay experience for lunch takeaway, albeit a few points of improvement. I ordered the Smoked Brisket Dog takeaway. It came in a takeaway box that was good sized, kept it warm and the cheese melty. The size was pretty okay, but for a lunch to be £13 i kind of expected a bit more of a wow factor. The wait for the food was fairly long, we ordered takeaway as we were in a rush but didn't expect to wait for 10-15' for food to be done! We would probably have gone elsewhere if we knew as we were on a tight schedule.

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Loran Aniseed . 2024-03-16

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Service was slow, around 15 minutes for a chicken wrap, but the food was good.

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Aisling Siobhan . 2024-03-12

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Service was poor. 1. Prices for lunch menu don't match up with the offer of £9.99 before lunch. Staff don't know what is and isn't part of the lunch menus. 2. Charged for each item because staff didn't know that sweet potatoes fries aren't part of the lunch menu, so what should have just been a "sorry not part of the menu" turned into, "head office have made some changes", not my problem. The wrap + sweet potato fries + drink was charged at £15.50. Food was average at best, the burger was over done, wrap dry. Burger tasted closer to a standard beef burger and not Angus beef, either way, it was over cooker. Condiments at a burger joint shouldn't be 50p. Box park is a nice enough place, plenty of other places to eat.

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Omar . 2024-03-08

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Smoky boys was very tasty and the staff were all friendly. Mahadi was great as well. Thank you.

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Ahamed Aa . 2024-03-04

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Nice food, good customer service and great location

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Jubael Talukdar . 2024-02-26

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Amazing bbq! The beef rib was nicely slow cooked with a rich bbq tasty sauce. Definitely coming back!

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Lee Orford . 2024-02-26

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Chaotically bad service and quality. The food took 30 minutes even when it was quiet. They gave people before us. Despite we were in box park - the food was still late ! In fact when we complained then they only started making the food. The food was burned and they even forgot part of our order. Shocking !! Never again

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Grant Kemp . 2024-02-17

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I will never order again. I ordered 3 burgers, 2 portions of fries and a portion of wings. I waited 2 hours after ordering and then only got a burger that I didn't order and a portion of fries. I called them and complained on Uber eats and I still haven't received my money back, it's been almost a week.

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Alexandra Ionela . 2024-02-17

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Great service! £10 for a meal between certain hours 10-4pm I think Mon-Fri. Food is proper filling, tasty. Thanks guys good job ❤️

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Matthew . 2024-02-16

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Waited over 90 mins for my order and told that they gave it away to the cleaner not to waste it. Apparently drivers on strike but everyone else getting uber eats deliveries in 15 minutes. Need to reconsider approach as waste of time waiting.

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funke omisore . 2024-02-14

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One of the best burgers i have ever had

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Chrishen Warnasuriya . 2024-02-03

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Steak deal on Monday was great, Mahdi was a real one too 🤝🏽

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Adam Davis . 2024-01-30

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Amazing customer service I loved the service I was provided by Mahdi from Smoky Boys he was excellent and the food was amazing.

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Abisan Jeyanthan . 2024-01-27

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Burger was great, good service but the public area was too noisy on Friday night!

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Mohamed Rafeek . 2024-01-23

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Please don't order their steak and chips the steak is 90% grissel

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H KARIM . 2024-01-10

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Very average food. Ordered through ubereats, their fried food is poor quality. Not so tasty, tough texture on the fried burger. Better to have the grilled stuff to be safe. Poor gut after their food. Best thing I had was their brownie and ginger ale. Not worth the price and dips are average. Wingology is better, similar price, better food.

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Dheraj . 2024-01-08

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Need to improve in front staff behaviour and speed of service

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nil patel . 2023-12-28

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I really like the service at Smoky Boys, chloe is polite and professional.

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braulio pita gros . 2023-11-02

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I travelled from Liverpool down to boxpark for a special event and went to Smoky boys. I was greeted by Cansu (apologies if I spelt it wrong she did tell me on the night). She made sure I had everything I need and was a pleasure to speak to. 5 stars!

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Judge Kedd . 2023-10-28

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Bed behavior with delivery driver

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Rajendrakumar Patel . 2023-10-27

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Staff behavior not good Very rudely behaviour

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bhavin chaudhari . 2023-10-26

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The best burger I’ve ever had, genuinely so good, I got the smoky bacon burger, would have preferred it a little more on the medium side but that’s just being fussy, it was honestly divine

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D . 2023-10-03

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Love the food. I am from the states and their food is outstanding!!!

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R S . 2023-09-22

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Decent burgers. However, the service is abysmally slow and the staff at the front often ignore your existence when you’re trying to order. I’ve given the benefit of the doubt several times now, but poor/rude service is a regular occurrence at this branch.

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Mahmudur Khan . 2023-09-21

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Wow, usually don't leave bad reviews unless its really bad. This was terrible. Ordered a lamb burger, patties tasted processed and sqidgey, more than likey is, look at the pic. The chicken strips (which went in the bin) its pre cooked chicken with a thick paste on which is barely grilled (nasty) .How can they send this qulity of food out and expect people to be happy. Avoid this place, I 100% will be.

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Mr K . 2023-09-17

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The food tasted delicious, we really enjoyed the burgers especially. The service was quick and staff were friendly

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Hajer A . 2023-09-14

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Burger and food was super delicious and pretty cheap as well burger could be a little more big but in seriousness the flavour hit it out of the park especially them chips which were amazing. However am slightly concerned communication to the customer's on the Boxpark website itself when it came to the lunch meal deal, it sounded like there was more that came with it, however this was completely out of the staff's control and hasn't ruined the experience.

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Jack Greenhalgh . 2023-08-31

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I stumbled upon a hidden gem of a restaurant that served the most amazing burger! The flavors were incredibly special, and every bite was a delight to my taste buds. The bread used for the burger was excellent, adding an extra layer of deliciousness to the overall experience. I highly recommend trying their burgers if you're in the city – you won't be disappointed! Five stars all the way! 🍔😋 #LondonEats #BurgerLovers #HiddenGem I ordered smoky beast French fries Sweet potato Mac and cheese

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Rawan Gadi . 2023-08-04

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Their sweet potato fries are soo yummy and crispy. Burgers are so juicy & delicious.

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Mo . 2023-07-11

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Wasima gave me the best customer service I would definitely recommend you coming here

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Wahid Muhammad . 2023-07-07

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Waseema was the nicest person here. Helped me choose what I wanted and helped decide what sides I wanted. She's sooooo fine

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Shab Jay . 2023-07-06

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Very friendly staff, food is quite good and halal

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mejdi sanji . 2023-06-27

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Amazing experience with Smoky boys! The owner is super friendly and so humble! I had the pleasure of dining at Smoky boys and it was simply delightful! The service was friendly and attentive, creating a welcoming atmosphere. We ordered burgers and chilli dogs! Loved the food and how freshly made it was. The owner was really caring and he makes sure his customers are happy and satisfied with the food plus the service! Who wouldn’t love that! I highly recommend Smoky Boys for a memorable dining experience that will leave you satisfied and happy:) Thank you Smoky boys team 😊

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Sana Abbasi . 2023-06-26

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Mashallah very good food and very good service!

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Houssam Hocine . 2023-06-26

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Great service at the Wembley box park

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Sneha Naik . 2023-06-26

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Burgers completely tastless some more seasoning and a bit more of a char on the burger would go a long way but the price of the food due to the deal on uber made me give 3 stars..... as for the wings they could have been cooked better but the sauce was just exactly what is said on the tin DYNAMITE!!! Would love to know what sauces you use on them?

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Bilal Muir . 2023-06-25

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The best Burger, gratuito service from chloe

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Edson Rabelo . 2023-06-21

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Very helpful staff and food was delicious:)

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Atiya H . 2023-06-20

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Wasima and Chloe were absolutely perfect, they were kind and careful with our food and they were the golden standard of service. Will definitely come back again.

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joshua ohemeng D . 2023-06-20

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Hakim had great costumer service, he was very helpful and made my first experience a great one !

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Yionis Keith . 2023-06-18

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We've ate in multiple times and also ordered on ubereats! The food never lets you down. So good!!

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Maria Khan . 2023-05-30

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Warwasima, was friendly and polite. Good service.

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David T . 2023-05-30

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Wasima served us and she was really nice. Highly recommend

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Shadad Z . 2023-05-29

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Wasima is the lass to know. She knows her burgers inside out and halal too with certificate what more can you ask!!!! She is top girl!

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S Muss . 2023-05-29

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Wasima gave us excellent service. A warm friendly attentive girl. Great recommendations!

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ella lulu . 2023-05-29

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I’ve never left a bad review before but this time I feel I am obliged too I am honestly so disappointed I ordered from here today my first time after contemplating ordered a burger and chips Chips were hard and stuck together and the burger was so tasteless not cooked properly and just tasted disgusting tbh. I feel absolutely sick now and I am so disappointed with my experience I will never order from here again

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maryoom Israa . 2023-05-27

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Ordered food from them, the order had items missing and extras of another item. Zero attention paid when packing the order. Called them up but they refused to sort it.

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Natalie Hanks . 2023-05-26

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Great selection, friendly staff and amazing food

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Traveller88 . 2023-05-23

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Burger and staff was 11/10!! will definitely be my first stop next time I go to box park!!

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Tom Bramwell . 2023-05-21

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I was served by wasima she has great customer service skills and my food was amazing quality. 10/10 experience!

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Shona Tanhira . 2023-05-13

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Wonderful service from Cansu, friendly and positive. Would definitely visit again, food is good, Cansu is better.

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Michael D . 2023-05-13

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wasima was amazing recommended the nachos which were sensational lovely to talk had a great vibe definitely coming to smokey joes more often ( mickey mouse top with curtains) :)

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Hershy 321 . 2023-05-09

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southern fried burger and bbq wings - was just amazing.

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A K . 2023-05-09

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Wasima such an amazing front of house, so helpful and so sweet, the best ever. The best service and recommend me the mac and cheese and it was so amazing.

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Hanifah Elmi . 2023-05-09

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The boffola chicken wrap was amazing as was the service

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Rinor Dragusha . 2023-05-03

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I Get some of the best Barbecue wings in London

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Jerwayne Grant . 2023-05-02

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