Nando's Wembley - High Road in Brent

Order £30+ worth of food. Ordered the medium chicken and send me the bland chicken with soggy and watery everywhere. Never gonna order from this place again.

Can I give 7 stars. By far the best Nando’s experience I have ever had. I came with my grandparents and the staff were very helpful and very polite. I have never been treated by Nando’s staff the way I was treated today. The food was really good and it was nice vibrant atmosphere. I will definitely come to this Nando’s more often than my local one.

Loved it. You order by scanning the barcode on the table. Payment is online too

Ivo was amazing and helped me and my friend throughout our dinner at Nandos. He was very friendly and made us feel very welcome and comfortable. Thank you, Ivo! You have been amazing

I ordered 2 chicken to take way they give only chicken no saus nothing I don't how can eat with out nandus very bad

Great place, friendly and helpful staff, especially Suchita, nothing but praise!!!

We love Nandos but this was by far the best of them all. The food was very tasty and the customer service provided by Izo was the best. He was very friendly and even before we asked for something, he was already on it! Excellent customer service. We really felt welcomed and the food awesome! Keep up the great work.

Big shout out to Ivo, he’s honestly amazing and gave us the best service, he’s a really cool guys. Thank you so much!

You can have a laugh with the staff, very friendly and welcoming. Food was exactly how I wanted the spice level lemon and herb with a hint of hot chips, which were overcooked but got a good amount. Was a lovely lunch.

We came in just before AEW wrestling, the expected attendance was around 80,000 so we were pleasantly surprised to be seated quickly and comfortably. The staff were attentive and always around asking about the experience. I used the Nandos app to order, the food was brought to the table quickly and hot, which was surprising as the restaurant had gotten busy. All in all this is a great example of good food prepared well.

Terrible Experience at Nando’s Wembley I recently had a very disappointing experience at Nando’s Wembley. Despite making it clear to Qasim that we needed plain food we were served spicy food. This caused my toddler a lot of distress, and when I spoke to the staff, Helen, who claimed to be the manager, was incredibly dismissive. She insisted the food wasn’t spicy, told me to stop shouting, and even questioned why I was upset, saying, "Is your child’s tongue burning, or is it just mine?" When I requested a refund, she only refunded my meal, not the drink, and made an issue out of how I wanted the refund processed. Her focus on the refund process rather than the issue with the meal was frustrating. I’ve always enjoyed Nando’s, but this experience was unacceptable. I hope management addresses this so others don’t have to go through what we did.

The food was ok, some of it was cold but as we had been waiting a while, just ate it. One staff member was not very polite and very unhelpful. Not a branch, I'd go back, too.

Not good vinegar not cool guys please improve

Nice and chilled atmosphere with great service

Terrible experience here. We had a table in the window to the left of the door (I think table 2). The QR code we were shown on the menu holder took me straight to a scam website and now I have had recurrent transactions come out to PYD*mybizhub.club. Clearly someone has put a scam QR code over the Nandos one. I am very angry about this.

Love it love it love it. Delicious food and staff is so friendly.

It's nandos.. cheerful and great food. Can't say cheap anymore though!

Just another Nandos but service was swift and courteous. Food was good and that's the point right? Would I recommend it, sure. You know what you are getting and this one didn't dissapoint.

Good food, great service, super speedy

really sweet staff work here, great customer service 🙏

Me and my girlfriend went and we had an extraordinary experience with the food and the amazing service by the employees in particular, Momo who was very nice and welcoming towards us🙏

Great service every time we come to this Nando’s! Food is always great. Thank you to the supervisor as well for the great service he always provides. Thank you Arnaaldo!

Prompt and subtle service courteous helpful server

When I arrived, the restaurant was a bit empty, so the service was quick. Staff was polite and friendly, which is a plus. Would recommend this venue 👌

Went in to grab a quick dinner - Ad I believe is a manager was super helpful and welcoming definitely made the experience a lot better. Thank you!

Dear Wembley high road Management, I am writing to share my concerns about an incident I witnessed at your store recently. While enjoying dinner with my family, I observed a management-related discussion taking place in the middle of the store. The nature of the conversation, whether it was a review or a disciplinary action, was unclear to me. I felt uncomfortable witnessing such a situation unfold in a public space, and I believe that such matters should be handled privately. The transparency of this incident not only made it unpleasant for those involved but also created a sense of discomfort for customers like myself. I understand that reviews and disciplinary actions are a part of any business, but I suggest that such discussions be conducted in a more private and discreet manner to maintain a positive and respectful atmosphere within the store. This approach would not only protect the privacy of individuals involved but also contribute to a more welcoming environment for all customers. Thank you for considering my feedback. I appreciate your attention to this matter and hope that it contributes to the ongoing improvement of the overall store experience. Sincerely, Mohammed said

I’ve ordered on line for collection. My order was ready on time. The staff greeted me well with a smile as I entered and were quick to get my food packed together. I’ve also used this nandos for eat in with family and they were pretty good and quick with a friendly smile. I recommend this branch highly.

Attentive and helpful staff. Excellent food. I recommend.

Perfect place for a great evening out. The best chicken in London! Served Halal in this store. Make sure you sign up to the rewards and get your free meal!

Food and services are really good. But, watch out the cleanliness of spoons and water glasses before you eat.

Exceptional dining experience with impeccably clean surroundings, a welcoming and friendly staff, and lightning-fast service; unequivocally recommended.

The professionalism, kindness and welcoming nature shown by Intisar made our lunch! She checked up on us to make sure our food was good and that we were having a good experience! We will back again - Thank Intisar.

Nando is always good but Wembley has the best service

Thank you to Glency, intisar and the team for being very kind and welcoming. Highly recommended for the food and the service.

Very polite and kind hearted staff. Glency and Intisar delivered great customer service and was very helpful

I had a disappointing experience at Nando's Wembley today. Despite ordering a 1/4 chicken with 2 sides and specifically requesting a breast piece, my order was served with a leg piece. The staff's response was unfriendly, and when I inquired, I was told they were running out of breast pieces. The manager, Helen, initially claimed they had none but later offered to make a new one in 10 minutes. The leg piece I settled for was undercooked and tough. The overall service, taste, and quality were all subpar. Unfortunately, I won't be returning to this Nando's branch due to the poor experience with both the food and the staff. 1 star for service, taste, and quality.

We wen there after a long and hungry day The waiting time was10-15 mins even on Boxing Day!! Great food and customer service Special thanks to worker named qasim :)

Nandos sempre uma ótima pedida.

Good customer service and food.

I went there just an hour ago and was welcomed by Szabina, she was very welcoming and kind, she was very friendly with my kids and service she gave us was 10/10

Originally, we went into the restaurant as we'd had a 3 hour drive and needed the toilet. The staff were so nice and welcoming we stayed and had dinner. The guys cooking were brilliant, singing, and joking. I found local people pretty rude to staff!!! It was really nice, though. Thank u so much for being so lovely.

Absolute worst Nandos! Can never get your order right when you order for delivery!!!

Perfect for large get togethers and the food tastes good. If you've ever experienced Nandos, you know what you're in for. The staff are super friendly and respectful, all facilities clean. A good place for a cheeky Nandos

Had a great time, the staff were polite, the food was on time, the pastel de nata was amazing, right out of the oven, honestly divine 👏

Nando's in Wembley, conveniently situated near the iconic Wembley Stadium, stands as a testament to the brand's commitment to flavorful, Afro-Portuguese cuisine. Perfect for both pre-game meals and casual outings, this branch offers the signature flame-grilled PERi-PERi chicken that has garnered a vast fanbase. With spice levels ranging from the tame Lemon & Herb to the blazing Extra Hot, there's something for everyone. The ambiance, enhanced by vibrant South African art, provides an enjoyable backdrop for diners. Given its strategic location, it can get busy during event days, but the staff generally manages the crowds efficiently. All in all, Nando's Wembley is a must-visit for both fans of the brand and newcomers seeking a spicy culinary experience in the heart of Wembley's entertainment district.

Great food and warm staff service

Extremely bad experience never again!!! Chicken was dry/ not fresh tests like a rubber, fries was cold and service was bad.

Great tasty chicken with very good service from happy staff. The restaurant has recently been renovated and still has an excellent atmosphere inside. Highly recommended.

Food great and the staff even better Very friendly and warm, felt very welcome.

Been going here for years, great food and great staff

Good chicken as always from this chain.decorations looking a bit tired.

Just a chill place to eat nice food

Nice chicken, cooked perfectly. Friendly service and a very clean place

Nice experience there. Nice staff too. No complains from me or the Mrs.

Small nandos closes earlier too. Went on a weekday was very quiet yet could be cleaner

We all had a wonderful experience at Nando's. The food was delicious and the service was excellent! Definitely going back

Good experience nice service staff name kika is very kind and giving good service.

Nice food, service good staff, very pleasant,

horrible food. I spoke with the manager a very arrogant lady who treated me very badly I will never go there again and I do not recommend it

The food was good! Loved the extra hot Nandos chicken. We ordered a whole chicken platter which came woth 4 regular sides and it was more than enough for two people. Loved the variety of sauces and bottomless drinks. However, the service was a bit slower than expected! We waited for a long time for the food to arrive!! Anyway, the flavour of the chicken was awesome 👍

Really good service and quick food. Typical Nandos experience which was surprising given two large gigs on that day at the arena and stadium. Can't fault it.

Food is Ok. Staff OK. BUT toilets are very dirty. Floor was dirty like didnt washed few weeks (corners). Aircon under tables is black because of dust.

Food is always cold whenever we order it on Deliveroo have given it a chance at least 4-5 times and every single time the chips are cold. Most recently the food turned up without the coleslaw we ordered!!! Would not order here again.

burnt food...and waiting too long

Absolutely loved it here,it's either just because I love nandos or I love nandos but service was wonderful! Nice vibe there and I really did enjoy the food ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

They gave good food Alex is a brilliant at costumer service Tables are clean

Very slow and inconsistent service. Online orders are never ready on time even if you order 1hr before pick up.

Nandos service the best chicken

Great food and great day all round watching my team win!

We visited on the day of the Championship Play Off Final, and despite high demand for tables, the staff were excellent and treated everyone brilliantly. Food was great as always, but dealing with such high numbers of customers and still giving excellent customer service has to be commended

We were served by the lovely Kika - she was so sweet and accommodated to all we queried! The food was delicious and we enjoyed our time here :)

Amazing food! The staff are incredibly welcoming. I always have a wonderful time and I would highly recommend Nando’s at Wembley

Very slow service. Toilets are smelling.Dnt come to this nandos

Cool restaurant, chill atmosphere and delicious food. Great service from the staff. What more could you ask for?

Good nandos, customer service great quality, always feel welcomed when I enter here. They have a great team, Kiki or kika I believe was especially helpful today, thanks.

I ordered a family pack, whit 2 large closlow but if you placed them together you get one portion. They split a portion in 2, and also the coleslaw it had a strange smell, of spoiled food

Lovely food, they serv halal food and great customer service.

Nando's chicken is nothing short of amazing. The succulent meat, marinated in the perfect blend of spices, is grilled to perfection. The result is a juicy, flavorful chicken that is sure to satisfy any craving. If you haven't tried Nando's chicken yet, you are missing out. Go ahead and indulge in this delicious dish, you won't regret it.

Never having to wait too long for initial service

Staff was brilliant, thanks you very much

I placed a £37 delivery order for myself and a friend to have on break of work. Food never arrived!! I work in a bar it was very quiet at the time. No driver came into the bar. Nobody called my phone. No attempt was made to deliver my order. I saw on the map the driver was on our road. As I walked outside it said order delivered but no sign of a driver anywhere!!! I called the restraunt and was told the driver attempted delivery and called my phone (my call logs prove this is a lie) they refused to redeliver, denied me a refund and said once the food gets back to restraunt they will just destroy it. 3 phone calls, 2 emails and £37 later. Nobody has offered me a resolution.

Comida deliciosa, variada y a tu gusto, el servicio excelente, nos ha atendido Milagros y no nos ha faltado de nada, el sitio muy acogedor y completo.

Same Nando's, Packed in the day and service can be much better.

Nando’s and Deliveroo should not be working together. Absolute shambles. Over half an hour to get my food, and a snappy delivery guy because I couldn’t find my delivery code. I ordered lemon and herb chicken, and was shocked when I found the sauce comes in sachets to pour over. Surely you cook with the sauce, not pour it on already cold food. Microwave or no microwave, it doesn’t change anything. The meat was dry, and I didn’t enjoy my takeaway one bit. My local peri peri does better job, and cheaper too. Avoid.

Just had the best Nandos in North London, Wembley branch thank you for your hospitality and I look forward to eating here again soon

Cosy nandos. Very small though so he mindful if you have a big group. Fresh foood.

QUALITY 5/5 Usual great Nandos quality however, was very surprised by the small size of the Sunset burger. See photo. Rainbow slaw was very nice. VIBE 4/5 Casual dining, friends meeting place. This is a small branch with limited tables. TOILETS Need a refurb and a decent clean. SERVICE 5/5 Friendly and attentive. Everything available and all requests fulfilled with ease.

It's Nando's always the same good standard

40 minutes to cook a chicken, people ordered after us and got the food before us, shambolic service. Glencie lied to us!

Whole Chicken half raw food & cold chips wait time 45 min to 50min . I don't understand why I wait 45 min to 50 min if they want give me half raw food & cold chips. Very bad

Had a great time, ruby was superb, thank you so much for the help

the salse was completely dirty with mould the staff are not friendly the manager make my live harder because I want to make my order on the till and she want me to do it by fone on the table After waiting 1 hours and 30 minutes my chiken came burn and dry and tasting quimical or mold from the salse I don't really know worse nandos in the UK a believe...

Attended restaurant today..was initially told will be charged double, but was settled on triple love instead. Was served by Silvia, Nishi, and the team. The customer service, the demeanour, the food was all 5 star. Happy new year, blessing to all for the hard work, kindness, love and beautifulness.

After this Nando’s management is changed food is rubbish , order liver roll it was dry and also 1/2 chicken order take away but was over cooked like cooked again colour was different than other chicken . Also forget to give my order it’s good I checked otherwise have to come back . Very bad customer service . I won’t order from this Nando’s in future . Bad food .

Had a great experience at this nandos, Ruby was great at helping me choose my meal and it was amazing. She deserves a pay rise!! Will definitely be coming back to this nandos!!

Had a great experience at this Nando’s. Ruby toke our orders, served us and came around to check everything was okay and was more than happy to help us when we had any questions or needed anything. Amazing customer service from her she’s so friendly and helpful! she really made our evening.

Great restaurant in good location. Staff was very attentive and dealt our request fantastically. Worth a visit if you are in the area.

We went in for family lunch. Manager on duty was really helpful. Food was just so good 😊. Nando’s at Wembley is one of the best ones in London.

Spoke to the manager about a order theyyyy messed up and she accuses me of being rude and accuses me of lying. She did nothing about the order they messed up. If the manager doesn’t know how to speak to customers I got no hope for the rest of the staff. Never going here again. WORST Nando’s

Good food, good service, great friendly staff