Pepe's in Brent

Very good customer service as always very bubbly personality 👍👍👍

Best services and staff behaviour with customer very good. I appreciated .

Hafeez wonderful guy took our order and suggested us best deals. I love the chicken 💕

The only pepes peri peri that cooks it properly

Great service all the time best

I have been trying to so many pepe’s piri piri but in Kingsbury branch feel something unique also manager is very helpful person.

Really good food . Always consistent . Amazing customer service and timing

This pepes has to the best one in the uk no doubt great service food is well cooked with flavours and NO MISTAKES

Great service from the team. Polite and fast.

not much to say just perfect ibr

Been coming for a while. Food is delicious and all the staff are friendly.

Very kind and patient when I ordered online and needed help through the phone they have affordable means ranging from 5-10£ Always clean when I go.staff especially kind and helpful

Very good service from staff, friendly nature,food is awesome.highly recommend service.

Great service with the good atmosphere.

I was ordered from Kingsbury pepe's so many times for eat in and take away as well , Really, I like food to much and enjoy a lot. The staff is very friendly and always welcoming behaviour.

They serve one of the best paneer rice among all the pepe’s.. the paneer is perfectly grilled and crispy.. Same with chicken rice and they have the best fries in London, I’d also recommend the burgers..

It is an amazing experience with staff and food is also delicious

Best place to go best food best people best service best staff great food thank you❤️

Lovely Workers, Food came quick. Very clean. Foods amazing. Literally nothing to complain about, I can only go on about all the positives, definitely recommend.

Beautiful and lovely service, they were quick and efficient with my order and made sure it was served hot to me by tejas & hafeez

We had a vegetarian meal at pepe’s and our meal was delicious and service was also good. I would like to thank mr.hafiz , he took our order and gave amazing service to us.

Had a fantastic experience at Pepe’s Shop thanks to Hafeez! From the moment I walked in, he was friendly, professional, and genuinely helpful. Hafeez took the time to answer all my questions and made sure I got exactly what I needed. His customer service was top-notch — you can tell he really cares about the customers and takes pride in his work. The shop itself was clean and well-organized, but it was Hafeez who made the visit memorable. Highly recommend stopping by and asking for him if you’re ever at Pepe’s!

I recently visited Pepe’s and had a great experience! The food was fresh and delicious, and the staff were incredibly friendly and welcoming. A special shoutout to Tejas and hafeez for their excellent service – they really made the visit enjoyable. Highly recommend this place for a tasty meal and great customer service!

Had a great visit to pepes! The food was tasty and the service from tejas and hafeez was excellent. Definitely will be visiting again.

Tejas and HaFeez they r really nice persons i always go to Pepe’s and they treat me very well they r life of pepes

Great chicken as always. Shout out to Hafeez for being courteous as always.

Quick food, nice staff. Hafeez is a g, buss me with extra mayo as I forgot to order it

Hafeez at Pepe’s made sure that I was taken care of as soon as possible. The order was put through and given to me very quickly. The paneer and chicken rice box is elite and I have recommend it to many people and they all love it. Recommend going here and eating here is a charm too!!

Pepe’s never disappoints. The grilled chicken was on point—tender, juicy, and full of flavor with a solid kick. Portion size was decent and everything was cooked just right. Staff were cool and got the food out quick, even though it was busy. The place had a clean, chill vibe too. Definitely one of my go-to spots now when I’m craving something grilled and spicy. If you’re into bold flavors and good vibes, this is a must-go place.

Very good customer service,Gave some free garlic sauces which was very nice

Great food best Pepe’s in the uk all over great experience must try

Recently I was ordered quarter chicken at time I got chicken Wings and after ate this food I felt bad experienced from this food. can you improve it

Food service is very bad I get online ordered and they was giving me after 45 minutes after

This place is absolutely amazing food is outstanding service is impeccable the staff Aum hafeez tejas are all amazing staff that really go beyond to help and satisfy your needs I go to this place sometimes 3 times a day and I have never ever had any issues big shout out to the team truly amazing

Pepe's in Kingbury not the greatest as the food was undercooked and chips were cold. Staff are friendly but found it busy with uber n just eat drivers and took ages for the food to come

Greate service with a lively atmosphere and great food

One of the Best food spots in northwest London. Great prices too

Took over an hour to get delivered kept dealing. Food was cold. Forgot to add my garlic sauce. Didn’t taste fresh. Avoid avoid avoid

Food awesome and the staff is very polite and friendly.

Great service for takeaway orders and friendly staff. Clean interior but I usually end up getting takeaway!

I was in pepe's about 1 h ago and I had my first lunch there really I want to say thank you saliman he did really nice friendly service 😊 and nice food 😊 for me

One of the best pepes shops to be honest . Food was good and hot both through delivery and in person .

Driver is at restaurant and refusing to give food and lying and saying it’s on his way, when I can see on the app I did a schedule order at 5:55 to come but still hasn’t

The gentleman man spoke to me on the phone was very understanding and helpful we really appreciate their service and would love to order the food again

Food was not good at all other branch had a good food ans service as well if you ask for extra dip they tell you no other branches are good Staff don't know how to talk

I genuinely enjoy Pepe’s food, but I’ve noticed an issue with the rice from the Kingsbury branch. Every time I order, it has an unnatural, rubbery texture—almost like plastic. It’s easy to recognize plastic rice since the grains look too perfect, are hard to break, and excessively chewy. This type of rice is widely exported from China and commonly used in India because it’s much cheaper for restaurants. It’s really concerning from a health perspective, and I wouldn’t expect this from a well-established brand like Pepe’s. I’m quite disappointed. All other food than the rice is amazing!

Such a nice customer service 🙌🏻

Amazing food with great service.

Good food and good customer service.

Ordered rice box meal and strips meal today. Hands down the best we ate. These lot know how to cook! From the rest of the branches. And the brother gave extra sauces. Thank you will defo come again

Forgot to add sauce to my order and they added it for me! Always the best service :)

Nice food and friendly staff. Highly recommended.

Very nice food and good customer service

Lovely guy greeted me and asked my order as he tapped on the buttons on the screen swiftly my mouth watered with excitement and my nose gave into the amazing aromas that graced it

Sulaiman very kind and good service 👍

Nice food I enjoy every time their food

Big shoutout to Tejas at Pepe’s Piri Piri Kingsbury—this guy is an absolute G.O.A.T. when it comes to service! Walked in, and from the jump, he was professional, quick, and straight to the point—no messing around, just top-tier customer service. He handled my order with precision and speed, making sure everything was spot on. Friendly but not over the top, efficient but still made me feel valued—that’s rare these days. Plus, the food? Banging. If you’re hitting up Pepe’s in Kingsbury, I hope you get served by Tejas. Keep smashing it, bro!

Brilliant service at pepes, amazing chicken too.

Having been a customer of this place for well over a decade, their standards have fallen, and I feel unfairly treated by their general lack of concern. I normally order quarter grill chicken and large fries. For the past couple orders what I'm receiving is a leg with barely any meat to be found; it's just a boney leg. Just because you get more customers now why the hell do you start taking the mick with the people who have been loyal for years. To say I'm pissed off doesn't describe my feeling.

Every single thing is as perfect as always Great customer service as always

We are coming at so far and we reached at 10:30 pm and give order but your team member don't allow to eat in at your place they said us it's our policy we take only order take away, We are not happy with them. Can you please explain your policy? Your team member reply us very rudely. And this is the third time we have this experience.

Found a plastic item in the food

Food is alright service is decent only thing is it is always freezing in there so never eat in and always order or eat in car. Ive asked multiple times for them to turn on heating they said its on.

I got sick after eating chicken and rice box and chips. I question the cleanliness here as I never get diarrhoea from other takeaway shops. Never getting food from here again. Do not recommend.

Great food, beats nandos hands down every time

This place is my go to place. Amazing service and amazing food. Ps you should start giving black cards

Absolutely amazing customer service. The food they never miss. Overall excellent experience every time.

Delivery: Very disappointing experience, ordered 2 chicken and rice boxes, and unfortunately, both the chicken and rice were undercooked, making them inedible.

Trust me when I say the best Pepe's in the country, the team are exceptional. Shout out to Aum, Haafiz and the brother with the glasses.

Absolutely exquisite Made my taste buds explode

Great customer service and food is very good.

I order Double Chicken Burger, chips and strips. The burger had too much mayonnaise but the chips were reheated. Not worth it for the money

It's a amazing experience here to dine in and the staff was really great they treat the costumer is really nice most recommend place to visit.

amazing tasty delicious food with amazing service.definitely recommend!!

Top Peri Peri in the area. Please consider to open one in Colindale near the tube station. A lot of new builds with available commercial locations.

I ordered a slipper, but the order was small

Disgusting! Ordered a whole chicken from here and it was all pink to the bone... absolutely dangerous! Will not be ordering again from this branch.

Normally when I order a chicken n rice box from Pepe’s piri piri it’s really good, but this time I found a string, this is unusual because when I order a collection it doesn’t arrive like this. Worse I could’ve expect was a hair and if I found a hair I wouldn’t even give 1 star. Small mistakes shouldn’t be happening Pepe’s, please try better next time

Great service - most definitely recommend to anybody looking for good food. THE TEAM ARE LOVELY 🙏🏿

I ordered chicken and rice I wanted extra juice In box. They declined by. Saying that if I want more juicy then I have to purchase the sauce bottle which they are selling the that in very rude way and. This is not first time. Worst costumer service in here all time the guy with glasses he's name is. Tejas he is very rude I asked. How what is the quantity you put by standard in ml. He was not. Even able. Answer me on that

One of the best pepes i ever had. Also, best customer service from Tajesh as well.

One of the best pepes peri peri Kingsbury.. Quick service and best food served by the OM, TEJAS and all team.. Thank you

I regularly visit Pepe's Piri Piri in Kingsbury, and overall, it's a solid choice for a quick and tasty meal. The flavors are generally great, and the variety of sauces adds a nice kick. However, I've found that sometimes the grilled chicken can be a bit too dry and not as saucy as I'd prefer. Also, on occasion, the chicken in the rice box tastes a bit too salty, which might be due to the sauce. Despite this, it's still a good spot for a filling meal, and when everything is on point, it's delicious. I’ll definitely keep coming back but hope for a little more consistency in the future!"

Food is not hygiene and last time when I visited shop to eat paneer rice I got hair inside the rice and people inside are so selfish and they think them self so something and all the staff in the shop show too much attitude towards customers and as well driver too

Employees are rude , food should prepare in four minutes not good at all, they told me for take away but at same time so many people eating inside the place and the staff all are lier because I was griller in past so I knew in how many minutes I can make orders

Its well staffed. Very busy. Fresh pepe. Very good service. My go to chicken shop.

Good tasting peri chicken. I wish the sauces were given 6x instead of 4x as they run out quickly for a big family meal.

There is an Indian man with a black frame who is always taking to his colleagues who are delivery riders. When I asked him several times how my order was progressing, he would practically ignore me and show me little concern for business. Very bed experience,

I recently visited this place and had a very awful experience about customer services with me and some other customers and delivery riders as well. Staff not giving any attention to customers and also very have very rude behaviour.👎👎👎👎👎😡😡😡😡😡

This is the best pepes out there. I’ve been to a few different branches but nothing compares.

Hafeez went above and beyond with my order.

If I could give 0 stars would be better Ordered for delivery, driver didn’t bother coming to the door (we checked the cameras) so they nicked the food & called restaurant who pretended they couldn’t hear us to avoid dealing with it Take your custom to KFC or even a local corner shop, you’ll get better custom

This Pepe’s branch is really nice, the chicken is so delicious, tender and saucy!!!! It’s a 5 star food safety hygiene, the shop looks clean and tidy, chefs wear hygienic gloves, head net and uniforms. The dips are free with every meal, the chips are also crispy and fresh! Happy happy customer here !!!

Embarrassing miscommunication. Made to feel like a thief and funnily enough then robbed from by being charged extra.

Worse service, 28 minutes for an order.

Worst customer service, I came in for an eat in today with my friend around 9:00 today, the guy with the glasses on the till was very rude, he greets me straight away with, “yes”?? I told him my order, he was like 30 mins wait. I asked him politely, normally it’s 10-12 Mins. can it not be any quicker? (Because I live in Slough and had to drive back) His reply was “ I am telling you 30 mins so it means 30 mins!!” Fair enough you’re busy, but this sort of attitude feels disgusting and disrespectful. Never coming back and I don’t recommend walk in customers.

The order is not according to my order so i stop going there . They donot treat equally to all customer.

Made the food better and acknowledged earlier issues. The owner handled the situation and explained the issues created. He was as amazing he could be and the food got better as before.

Requested juicy chicken with peri peri sauce to be added but alas it wasn't. Made complaints but they staed their cctv's says different. Offered 20% off without acknowleding faults. Wasn't looking for offers or free food, what a shame!!! Pepe's in Kinsbury disappointed more than expected, especially the management available on the very day. What a shame!!!!

Great customer service great food, best branch of pepes by far