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4.0

Based on 141 opinions finded in 4 websites

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Nº 309 in 691 in Hounslow

Nº 1 of 3 Brasserie in Hounslow

CUSTOMERS TALK ABOUT DISHES WITH..porkoldsteakmeatsteakscookedpuddingtacoschocolatebellylambbeautifulsmokedsalmonroast

comment_iconOpinions

We live in the neighbourhood and have been meaning to check out this place. It did NOT disappoint. I had the burger which was great, even though they only cook it through and don't take a temperature unfortunately. My wife had the tacos and they were top notch! I'm mexican and these were the closest thing Ive had to the ones I used to eat back when I lived in Tijuana. I know its not a mexican place but if you want great tacos make your way over here. The staff were great and had great recommendations too. Well done.

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Pozoledreams . 2017-11-30

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We went for an anniversary dinner at the Smokehouse in Chiswick and had a brilliant meal. Neither of us had been before but we wanted to try somewhere a bit different and off the main high road in Chiswick, and this was a great little find.

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316AlexH . 2017-11-14

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This is a pub with a more formal dining section and some less formal, cosy rooms for enjoying a few drinks. They do a great 2 for 1 on draft beers, between 5-7 pm!

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Jan D . 2017-11-09

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Invited old friends to smokehouse for Saturday lunch as they were visiting us from France and I knew they love their meat so I thought this would be nice for them.

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903arac . 2017-11-06

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5* y por increíble comida, personal. y servicio. gran ambiente y excelente para saber que la carne/pescado es todo con calidad en mente de proveniencia y preparados en el lugar. Gracias especiales a Oliver y Nik para su hospitalidad y pasar por encima y más allá. gracias, volveremos y lo recomendaremos.

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Monga12 . 2017-11-03

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We are very fussy customers, especially for a Sunday roast as my wife’s is so good. All four of us agreed that this is the best Sunday roast we have ever had, absolutely perfect.

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AndyJennings2013 . 2017-10-29

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Friendly atmosphere with good selection of ales. Came for lunch menu. Starter of ash & vodka cured salmon was minuscule, disappointing given the price. Ordered a second starter of stuffed brisket nuggets, which I had to share as it was the size of a main dish. This was delicious. Has dry-aged shorthorn beef burger with Korean pulled pork...which was basically char ole in a bun with over-fried fries. Revolting. Deconstructed cheesecake was nice. I’ll stick to the bar if I visit again.

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SdC7777 . 2017-10-03

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I was stranded a few years ago whilst on a business trip in an empty, off-season golf resort hotel outside of Nanjing in mainland China where I was served a burger (I know, I shouldn't have ordered the burger...) which didn't even contain a burger, only cold bacon, lettuce, tomato and ketchup in a still partially frozen bun. I've always told people this was the worst burger I've ever had, until now. The Smokehouse have stolen that crown. The burger I was served here was literally inedible. Simple because it was SO salty. Service was also rude. This used to be such a great pub when it was The Hole In The Wall. I don't know anyone local who goes here anymore. I was obviously naive to revisit again myself. Gave them another go as I was hoping previous bad experiences had been teething problems. But no. Shockingly bad food. Will never return.

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LondonEtcEtcEtc . 2017-09-30

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Sinceramente, es una pena que cuando entra en un lugar donde la comida se presentan es realmente muy agradable, sin embargo la actitud detrás parece ajustado y forzados. Mi esposa y yo pedimos un taco y Labneh (una joyita) y seguido de un solomillo med raro para mí y un plato de pollock para mi esposa. De nuevo ambos eran platos muy agradables y el bistec estaba bien preparado. Sin embargo, a mitad de camino a través de la noche, todo lo que podíamos oír era gritando que venía desde la cocina seguido de algunos comentarios anti antisemita que increadibley debería avergonzar a nadie escuchar ellos honestamente decirles solo diciendo ellos. No puedo hablar de la mente del personal, pero la señora que nos servía era muy amable, sin embargo tras el tiempo en que la ventana hablando con el chef parecía una persona volvió a la mesa. Quizás este Chef necesita un ligero ajuste de actitud. Digo esto principalmente porque es una lástima que su comida es de muy buen gusto pero su actitud y comentarios realmente dejaron abajo.

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Explorer732897 . 2017-09-25

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Como familia hemos estado en el Smokehouse varias veces en el pasado, habiendo sido no en un año o así fuimos recientemente. Sus carnes ahumadas y especialmente sus asados del domingo solía ser muy bueno (su experimento en fresas ahumado quizás no tan! Nuestra cena), pero este mes era muy pobre. La chuleta de cerdo era extremadamente salada y 60% de grasa, la audacia de buey también era demasiado salado, y la hamburguesa estaba seco y quemado. Los postres (brownie y tarta) era muy agradable. Nos dijeron que nuestro camarero sobre los principales campos y amablemente nos dio los postres gratis (quizás hubieran tenido más quejas! ). Por desgracia, no volveré, ya que es caro para la comida mal cocinada.

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AnnaGerL . 2017-09-22

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Soooooo, first the positives: the quality of the food is still pretty good. Predictably, you'll be going for the meat dishes unless you're quite silly. Moving on...My impression is that this place has changed hands, or at least management recently, because when my wife and I first visited (shortly after it opened) it was a very impressive establishment indeed. The vibe was quite modern French, the food was exceptional, the service impeccable. It also had a nicely adult atmosphere which brings us to the first problem with the Smokehouse as is - kids. The Smokehouse advertises its policy on its website as welcoming well behaved children only until seven, so I was surprised to arrive at eight o'clock to find plenty of children in situ.I say, in situ but that's misleading because it implies they were stationery. They were not. They hurtled around both garden area and inside restaurant with great abandon as their parents looked on with pride / disinterest. Curiously this continued even after the adult patrons were asked to leave the garden area out of 'concern for noise re the neighbours.' Clearly a child-pack of rampaging screeching youngsters doesn't count as noise. The last remnants of the Lord of the Flies Recreation Society finally left the garden around half ten.Poor neighbours.Poor us because we essentially had dinner in a children's crèche.I raised this with the manager who was perfectly polite but seemed baffled that anyone would not want to eat an expensive meal with children hurtling back and forth past them. I informed him that there was now an odd subsect of adults who actually want to eat their food in relative peace when they go out for an expensive meal. He seemed baffled by that too but duly apologised and said that he would definitely update the website so that customers like myself and my party were not misled.That was two months ago and they still haven't which makes me think they don't really care.Second problem is service. Staff were very nice but fairly inept. During the course of one meal we had - waiter has ask if a particular dish is 'ours' - food arrives at different times for different diners - bottle of wine is ordered and utterly forgotten about by waiter - item which we did not receive is included in final bill.In fairness, the manager clearly realised his restaurant was delivering poorly and gave us a free bottle of wine. Very decent, but it didn't paper over the fact that the staff were clearly not trained sufficiently.So all in all, if you want to drag your kids out to eat late at night and have to exert zero influence over them - kinda like a late-night adventure playground but with food - this is the place for you. If you want a pleasant adult dining experience, it is not.

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Todd F . 2017-09-14

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This was a "Works Outing" dinner for 12, after a business meeting. We were all seated on one long table; I was at the far end, against the wall. The waitresses brought food and drink, but left them at the outer end, and made no attempt to distribute the food or drink along the table. So we had to ask for what remained to be passed down to us. Result: I didn't get either hors d;oeuvres, main course or wine until at least half way through the meal. And when it arrived, the plates/bottles were mostly empty. But not such a disappointment, as the food was barely edible: badly-made pork brawn; overcooked pulled smoked pork; roast potatoes [they at least were all right]; some sort of 'Eton Mess' pudding – from what I could see of what was left on the plate. The wine was Spanish, cheap, unbranded, but drinkable – when I finally got some. I have never had such a miserable restaurant meal. And I and my immediate colleagues were made to feel completely unwelcome.A V O I D ! ! !

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spanner48 . 2017-09-13

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we had the popcorn and the fried Mac and cheese. both were very nice to start with. nice wine selection with good prices. we had two different steaks. both were cooked to perfection and we thoroughly enjoyed our evening.

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catchthefever22 . 2017-09-13

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I booked online a few days before with ease. The day before our reservation I received a missed call with no voicemail, called back to find it was the smokehouse confirming my reservation. Pros: The service was very good, wait staff very attentive and polite, issues were sorted very quickly, short wait for food and service, decor of the pub very pleasant, some of the food was tasty. Cons: Later in the evening it got very, very loud even in the restaurant section and was difficult for conversation over dinner. At first it came across as a family friendly pub as a couple with a baby were seated at the same time as us with a high chair - the baby was upset and crying at times which is to be expected and as a couple we ignored this as the parents certainly aren't to blame. Babies cry, that's normal! However I was shocked when a member of staff came over to speak with the mother. Soon after the father took the baby outside, the mother paid and the couple left. This whole scenario made me very uncomfortable. I ordered a carafe of Malbec to have with my meal, which was very good, however the wine glasses on the table were very small and looked like a brandy glass to me. The waitress seemed somewhat put out when I asked for a different glass. My partners starter of pork looked delicious and he confirmed it was very stay. However I had issues with my starter of ham hock terrine. I found a lot of gristle which was inedible, the sour dough toast was burnt and bitter which I felt I could look past until I found a piece of bone which cut my gum. At this point I complained and asked for the starter to be taken off of the bill, which it was without issue. I ordered the main of smoked beef short rib bourguignon. It was very tasty and you couldn't deny that the meat was definitely smoked! Perhaps the smoky flavour was a little too strong for my taste however the lemon mash cut through it nicely. We meant to order additional vegetables however my partner and I both forgot to - however on reflection I feel that both of our dishes, my main and his main of pork with mash, should have been accompanied with some vegetables which didn't need to be ordered separately. The lychee sorbet for dessert was very good and I would have again. Cost of meal: £75 for one starter, two mains, two pints of beer, a carafe of wine, a scoop of sorbet and a 12.5% service charge. All in all I was disappointed and felt for my parter who suggested we go here and was excited to try the food! The only reason I have given three stars is the level of service from the wait staff. I won't be returning again for food.

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vinylate . 2017-09-10

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Probably a good place for steaks (see the extensive menu), less memorable for burgers or tacos. It's a bit in the middle of nowhere, pretty much a gastropub for locals.My meal: tacos were served lukewarm if not cold, you can definitely avoid them; before ordering the main, I asked the waiter to explain the difference between the burger + Korean pulled pork and the other burger and he had no idea. Having had pulled pork as starter, I ordered the standard burger. Pardon, average burger: something better than frozen pub food, certainly not up to a proper steakhouse standard.Bill personally pricey for the quality of the food, I won't go back...

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Fabrizio O . 2017-09-05

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Had seen recent reviews of the Smokehouse and thought maybe the service and quality had gone down since we had been last. Fortunately we were extremely pleasantly reassured that what we thought was an awesome place has remained so. Took our family of 6 and had the best and yummiest meal with excellent and attentive service. Nothing was too much trouble. We ate outside and ended our lovely lunch on the garden lounge sofas for dessert and coffee. Everybody was impressed (kids included with their food). Even the house wine was lovely (always a good sign). Highlights of the tasty and fragrant food we ordered were the pulled pork burger, fish dish and fish and pork tacos starters as well as the gooseberry fool). We have always had a good experience whether visiting as a group or for a romantic dinner and glad we did again. We will definitely be back more often as it's as nice in winter with the cosy interior as in summer to enjoy outside area.

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JayAreW . 2017-09-04

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I visited this restaurant with my friend initially for a drink at the bar and a snack. I ended up having a bavette steak which was cooked to perfection and full of flavour. There is a great selection of whisky too and the staff are all very friendly.

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Oliver E . 2017-08-31

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We had the porterhouse steak with lots of different sides and it so tasty and succulent. We then shared a big plate of brownies honeycomb and ice-cream. Great for a catch-up with friends.

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Mark W . 2017-08-25

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With regret... I love this place as a pub/venue but the menu has never once got it right for my tastes. Either too rich (roast potatoes caremelized with maple syrup?) or two complicated (why does the BBQ sauce need to be Korean - why does the cucumber need to be burnt??). Sunday lunch turned up luke warm and already swimming in gravy and criminally stingy on the roasties. Had a burger there and it was so dry and overcooked I could have played hockey with it. Was in there another Saturday at 3pm and the steaks had run out - one party was there for a birthday specifically for the steaks...it's a steak place surely??! How do you run out steaks on a Saturday lunchtime??! Ran out of sirloin another time but offered up bavette for £22 per head... wtf??! Come on guys...a cool cut it may be but not at that price...I sincerely hate saying all this as I love the place, and the head barman is awesome...but whoever came up with the menu concept is IMHO missing a massive trick here and sad to say bums on seats don't lie...this place should be full to bursting five nights a week....it isn't.

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DavePittman . 2017-08-23

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Been here twice recently for Sunday lunch. Very good. Nice atmosphere, great staff & delicious food. Must try during the week soon as I've heard good reports about the weekday menu.

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Bess5858 . 2017-08-11

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Great beer and wine selection and the food is delicious. There's a lot of thought gone into the menu, burgers are available Monday to Saturday and are well worth a try, and the roasts on a Sunday are delicious - with interesting choices such as smoked lamb and beef.The back garden is a great spot, lots of space to relax on the lawn, bushes all around dampen London and you feel like you're in the countryside somewhere. The staff are very friendly and helpful with recommendations. I don't actually think I can fault this cracking pub!

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Sc0rpi01977 . 2017-08-08

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We have been to the Smokehouse for dinner on several occasions over the past couple of years, but our meal last night was truly outstanding. Sadly the weather was dismal so, instead of sitting in the pretty garden, we ate indoors in the dining room but the delicious English sparkling rose set a very summery tone for the meal. The smoked salmon starter was excellent, as was my fillet steak, but the stand-out dish was the pea risotto with smoked mutton. Our kiwi relatives, who are more used to eating mutton than us Brits, thought it was particularly succulent and tasty - high praise indeed. This is a great local restaurant for supper or lunch, especially on a sunny day.

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Lazzagear . 2017-07-28

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Great beers and delicious food. The outside garden area is nice when you're with the family. Staff friendly.

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Rhonda Q . 2017-07-19

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We ate here last night. We had a tasteless starter of tomato and goats cheese which was really bland. The service was welcoming and friendly and my ribeye steak was chewy and forgettable. My wife enjoyed her fish. We had two courses and two drinks and the bill came to just over £100. The food was too average to justify this. I was a little worried that we could just stroll in for dinner with no reservation on a Friday evening and the quality of the food confirmed why. I wouldn't return here.

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Warren H . 2017-07-09

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Just visited for a meal with the family. The place is lovely with great indoor and outdoor eating areas. The menu itself is compact but great choice. Kids menu and quality of their food fantastic and exceptional value for the quality (Not a bit of processed food in sight) Our food starters great but unfortunately service sadly lacked in speed and efficiency the food itself very enjoyable. Was left slightly disappointed by the dining experience however the response from Oliver the manager was fantastic and refreshing. Would recommend booking before visit as issues had resulted from high volume of walk-ins. Will definitely return.

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craig b . 2017-07-06

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Went to the Smokehouse when it first opened a couple of years ago and it was very promising so fancied checking it out again. It's a lovely venue full of character with a nice garden area that could have a little more wow factor, but is an absolute sanctuary on a Sunday away from inside which is packed full with kids and families! I love kids and a good family get together, just not in a pub when trying to have a chilled roast, but that's just me. The roast itself is good, even if the smoked chicken wasn't actually very smokey. Wasn't a fan of the buttery camarelised carrot, there could have been stuffing, but the yorkshire was spot on! Staff were really friendly and attentive. I'd go back again.

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InMyOpinionUK . 2017-06-26

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The sun shone, it was hot and the late June days are long. The garden was peaceful and pleasant. The first choice of rosé was unavailable, the suggested alternative taster was not served. The requested olives were not available. Stale-ish almonds were served instead. This did not augur well. Napkins were requested and then it seemed that the table was set. All options on the main menu were available, several cuts of beef were struck off on the separate menu. Portion sizes, for the prices, were miserly. Wizened, thin asparagus spears, six maybe seven, on a small plate for £8 were an affront to hospitality and customers' appetites. Other starter portions were clearly pared to the minimum in line with the accountant's instructions. This policy was further demonstrated by the ribeye, costing a few £ short of £40, which was 30 to 40% fat. The unsettled, well-meaning young manager was put out initially when this was pointed out to her - the fat neatly arranged on the plate - and she had no choice but to deduct the charge from the bill. The manager wanted our group to enjoy itself but this was beyond her control when somebody somewhere dictates that customers must pay beyond decent limits for miserly food, which is itself cooked to plainly acceptable standards. What a disappointing night.

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PBCinEngland . 2017-06-19

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Really a very nice place if you fancy a well prepared steak. This was originally a pub and changed it into a restaurant but still has its old characteristics. Serve different types of meat preapred on the grill and was of good quality and the menu contains also of great alternatives.Staff is very friendly and have enjoyed the evening. Definitely come back here.

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gwvanvugt17 . 2017-06-15

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Service and food were very good. Interesting menu with lovely smoky dishes. We went few Sunday lunches this year never been disappointed.

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Sebastien R . 2017-06-11

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Have been going here for 2 years but won't return now. We were not able to reserve outside even though when we arrived, outside tables had reserved signs. Then it took 20 minutes to get drinks and 40 mins to order. When we asked what a particular cut of meat was, the waiter said 'I don't actually know- try it and see'. This was a £50 steak! Meat arrived raw even though we ordered medium and we were given 1cm of peppercorn sauce which was £1.50. Couldn't be bothered to complain to the incompetent staff and wasted £90 on a terrible meal. Please don't waste money or time here- plenty of much better restaurants in the area. Will sadly not be returning.

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lynne m . 2017-05-29

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After my last review I was a little cautious to return to The Smokehouse but I was so happy that I did. The restaurant was back to its usual high standards, serving well cooked and delicious steaks and other dishes. I am a total carnivore and love nothing better than a juicy steak and a good glass or two of red wine. We snacked on some of the homemade biltong which was perfectly seasoned and moist, our starter of beef shin tacos were melt in the mouth, followed by quite possibly the largest porterhouse steak I've seen in a while which was cooked so perfectly. There is nothing worse than ordering a steak and it isn't cooked to your liking/expectations and lacking in flavour. This porterhouse steak was so flavoursome, tender and cooked medium rare which is how we like it. The side dishes were also delicious especially the chilli greens and treacle glazed carrots. Nicholas the chef did an outstanding job in cooking up a truly delicious meal for my boyfriend and I and Oliver the Manager was so attentive and informative and is clearly passionate about food and ensuring that the customers have the best possible experience whilst dining in the Smokehouse. After devouring the starters and porterhouse steak, we rather embarrassingly managed to find room for a pudding and continued drinking wine and eating cheese until rather late! All in all, so glad that I went back for another visit as I left feeling the same way I did on my first couple of visits and relieved that my third visit was a momentary blip. Looking forward to seeing Oliver, Nicholas and the team again for another amazing dining experience.

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Spanner75 . 2017-05-10

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We ate here, and were rather shocked by the prices. It was £18 for a main course and over £5 for a pint of beer.When the food came it was fine, but nothing special. I would usually expect to pay around £12 for a main like this, and about £3.50 for a pint.We decided to leave after the main course, cutting our losses and moving on. However, when the bill came they had the audacity to slap on a recommended service charge of 12.5%. On seeing this on the bill I was outraged! The pub must already be getting quite a tip out of the prices they charge. I could not believe they expected more.So I took out the cash to pay for the food and drinks (not the service charge) and left this. This is one place I will not return to.

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MinkySpinky . 2017-04-16

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I decided to be fair and allow time for the restaurant manager to respond before writing this review. However, two weeks have passed, and I have yet to hear anything. This by far and large is the worst customer experience I've had at a restaurant in London. The whole thing was diabolical from start to finish. This was a Birthday meal organised by my fiancé, for 7 people, and reserved with the Smokehouse over the phone for 20:30 on a Thursday (arrived at restaurant 20:00)My Experience and Comments are as follows:- Restaurant had ran out of all Steaks except for two cuts of cote de boeuf. Our group decided to order to order one of these, then to be later told that it had gone to another table. We were left with smallest cut on the menu (3 slices of steak per person for 3 people/£95) - Restaurant runs a form of "scratch out when gone" steak menu that consistently changes as other customers order (and is therefore never up to date)- Restaurant ran out of Fries (Chips!)- When the mains came we ordered Red Wine, which then arrived after we had finished the steak- Jus (Sauce) arrived towards the end of the meal - 3 members of the party (who all had the same main) had upset stomachs the next day- Nonchalant attitude from Staff & duty ManagerWhen we complained we were told that the restaurant policy is to only order in limited amount of meat each day and that we should have read this on the website when we made the reservation. At no point was this explained either over the phone when we booked or when we arrived.This was an awful customer experience and the response from management was unacceptable. We were compensated with a free bottle of wine (£29) and a brownie for desert. Again not good enough. This Restaurant is based on providing steaks/meat, yet to only offer customers a limited choice, is not right. We were made to feel as this was our fault and ultimately it ruined the birthday. In future I hope the Owner(s) and Management sort their act out so we can return and have our faith restored.

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AGG1 . 2017-04-13

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This was a celebratory lunch for a friends engagement. Having dined at the restaurant before for supper and really enjoyed the beef, I decided to book again for Sunday lunch. The roasts offered for Sunday lunch were topside of beef, pork belly or lamb shoulder. What arrived was so insipid and fatty that 2 of our group had to send back the roast beef. The beef was not sliced but actually looked like strips of stir fry beef rather than a roast. The Yorkshire pudding whilst impressively large was overcooked and burnt in some areas. The waitress did take away the two roast beef meals and replace with 2 other roast beef meals, however, we were told that if we wanted the sliced (standard I would think) version of the roast beef then we should have ordered it but on the menu it gave 3 options beef, pork or lamb so not sure how we would have known that the beef roast we ordered was the cheap, fatty, off cuts of beef version. The restaurant and garden are very nice and we were lucky that it was a sunny day and were able to enjoy the garden and some rose wine which is pretty much the only pleasant thing about our meal on Sunday 2nd April. I have actually had better roast beef in a Weatherspoons. Such a shame really as it has tainted my view of the restaurant now.

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Spanner75 . 2017-04-03

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We visited a couple of times shortly after the smokehouse opened a couple of years back and only recently went back again. It really has improved over our initial visits. Both starters were excellent. I loved the tomatoes and goats cheese. The bourguignon ribs were great too. The pheasant wasn't to our taste but we'll definitely return.

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Ben S . 2017-03-26

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We made an online booking for 2 pm on Sunday. We arrived and after a while someone noticed we were waiting, we were told that we had to wait 5 minutes for our table, which was fine. I'm not certain, but it appeared as if several people walked in after us and just sat at tables, without any apparent bookings or speaking to any of the staff. While waiting I asked what ales they had. There was no choice, as they had only one, but they had only just changed the barrel, and I would have to wait before it was ready to drink. I was told by the friendly bar tender that our table was still not available and would we mind if he sat us in the restaurant. There was no choice where my table would be from the online booking, so we were happy to just get any table. This raised my suspicion that the walk ins had just taken our table. My wife and I ordered the Sunday roasts, she the pork and I the beef. She was happy with her pork and said the meat was tasty and well cooked. I on the other hand not only had a tough roast beef, but a blunt knife to cut it with. The vegetables were OK, and the Yorkshire pudding not very flavoursome.For desert my wife ordered the chocolate brownie, which she thought was reasonable and I ordered the rhubarb Pavlova. The Pavlova was very good, but the rhubarb was flavourless, limp and hard to cut.Just to be fair to the restaurant, there was no charge for my drink which was finally delivered to me after we had started our meal.I think if it was just up to me, I would have only given this place 3 stars, but as my wife was happy with her lunch, I upgraded the overall rating to 4 stars. I'm afraid we won't be returning in a hurry.

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TonyB1112 . 2017-03-12

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Having returned to Smokehouse, it's clear that this is a place is conscientious and genuinely cares about creating good experiences for its customers. Having written a review about a past visit where service was disappointing, manager Oliver was keen to make amends and - hats off - really created a lovely experience for us. Things like this make a huge difference, and we were so pleased that the quality of the service we experienced now matches that of the food! We will definitely be back and are keen to try the Sunday Roasts. Much praise should be given to an establishment which seeks to make sure its clientele are not disappointed. Thank you to the team!

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Kim D . 2017-03-05

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We booked a large table for a family celebration, with my sister and brother in law that were visiting from Boston. We were all excited to visit, and had recounted to them the fantastic steak that we'd shared with my mum, when we'd taken her to the Smokehouse on a previous visit. When we arrived, we were seated quickly, which was great, but when the menu came, we were very surprised to see that there were only around 10 individual steaks left on the menu (no larger steaks to share were available at all). I have no problem understanding the concept of the restaurant, but to have such a shortage of product on a Saturday evening seems slightly ridiculous, especially when the restaurant is clearly fully booked. In addition to this, for a restaurant of this size, and with the concept of individual cuts of meat, the system just does not work. The available cuts are outlined on a paper menu, and are then scrubbed out with permanent marker when sold out. With several iterations of this paper on different tables and a shortage of stock, there was, as you might expect, an issue with accuracy. After ordering the one rib-eye on the menu, the waitress returned to the table after around 5 minutes to inform us that someone else had ordered the steak, so we couldn't have it. We then opted for a sirloin.. after about another 10 minutes, the waitress came back a second time to say that the second steak that we ordered had also been sold. My fiancé, irritated at the situation and the system went to have a quiet chat with the man who appeared to be in charge. The man informed us that the rib eye had been of such poor quality that they had had to remove it from the menu, and that the second mistake had been a problem with version control of the paper based menu system. We didn't feel like our complaint was addressed properly, even though there was a clear opportunity for the manager to apologise properly for the numerous mix ups.Its such a shame that the restaurant does not use the numerous chalkboards around the place to manage the stock of their steaks. This would help to avoid confusion, and ensure that all diners are seeing an accurate list of what's available. The food here is very good, but the experience we had on what was supposed to be a celebration has left us disappointed.

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Mintcake80 . 2017-03-04

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Oliver invited us back after a tricky first meet for my birthday in January. This time around it couldn't be any more different - the service was warm and attentive, the staff were chatty and the food was sublime. Brilliant night.

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Ricky S . 2017-03-03

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I feel guilty about not writing this 2nd review earlier but better late than never. After a rather disappointing and negative review a few months back I returned and it was much much better. Food excellent but most of all, the service was relaxed, friendly and attentive. Once again, it felt like a dependable local eatery. Well done. I'll be back.

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rrowsome . 2017-02-23

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Rich, meaty food particularly appetising in winter. Good selection of beers, cozy wooden environment. Somewhere between an American style restaurant and an upmarket gastropub

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Iggy S . 2017-02-15

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The steaks here are truly mouth watering! Excellent cuts of meat packed full of flavour and cooked to perfection. The service was attentive and we were made to feel very welcome. Good wine list also. We ate so much steak that we couldn't even eat any dessert! Love this restaurant!

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Spanner75 . 2017-02-15

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Was so impressed by the Smokehouse. Went there for my birthday and had such a nice cosy atmosphere, such friendly staff and the food was amazing. The steaks are some of the best I've had in London. And the pulled pork tacos were delicious. It's a bit tucked away but I would really highly recommend a visit to the smokehouse.

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NJW79London . 2017-02-10

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Went last night 11 of us from work the food was outstanding exceeded my expectations. Starters were great and the main meal feasting option was simp,y delicious the meat was flavoured so well and succulent ...service was really good had a great meal in a wonderful place with great ambience.

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tbritpak . 2017-02-02

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Went on a Monday night in January expecting it to be quiet but there were a few big parties in and it was actually pretty busy. Despite this service was friendly and efficient. We tried a few different starters to share, my favourite being the steak tacos!! After this we opted for a rib-eye steak and sides. The steak was great quality and very well cooked (I'm very particular as well) and the garlic butter on the side was so tasty! I was pretty full after but did end up having the homemade cinnamon ice cream which was delicious and a great round off to our meal! Will be back again!

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Ryen S . 2017-02-02

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Classic example of what happens when you underestimate and undervalue service as part of the experience of eating out. I took my fiancee there for his birthday and it took us over half an hour to get served (and in addition others who had walked in after us were seen first). The food was pretty good when it arrived, but my main course was delivered 10-15 minutes after his, by which time he was over halfway through eating. The waitress appeared so overworked she was flustered and made me feel stressed just by watching her! It was not remotely the special evening I had hoped for, and not even an apology was offered when the bill arrived. I feel badly leaving this review as the staff in the kitchen were working hard, but I really hope management read it and take note. Please, please invest in more waiting staff and treat your customers with care otherwise they will not be back! This is not a cheap restaurant and Chiswick is full of better options. I will not be back.

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Kim D . 2017-01-20

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We waited for almost half an hour to get served and then when we eventually did there wasn't the food we were hoping to order left on the menu - at a 7.30pm Thursday night sitting!

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Ricky S . 2017-01-19

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Since "The Hole In The Wall" as it used to be known was taken over a couple of years ago, it's cuisine had improved immeasurably and the focus on rare breed meat smoked on the premises attracted a lot of steak lovers from the fairly well-heeled Chiswick area and beyond. Of course they have a wide range of meats and some nice fish dishes too, but my lunchtime favourite was the Dry-aged Dexter burger, with Korean pulled pork and fries which was succulent and tasty if a bit on the expensive side for a burger (£15.50). I suppose that this comes with fries at least as with other dishes, sides are extra and not cheap. However, last time I was there the quality was not so fine; the burger was just OK, smaller and had lost its zing. I could recommend the guinea fowl unless you're hungry as there's not a lot of it. There is a very nice wine list but price-wise, getting to the Michelin Star end of the price range for a really decent wine. One real gem though is a dessert; Mascarpone, caramelised banana, salted caramel & pumpkin seed crumble - superb at £6.50. Service is quite good, if a bit unattentive at times. This place is popular with young families during the day and early in the evening so if you're looking to have a quiet romantic dinner, I'd aim for post-9pm. All in all, the food's not bad - it has been better - and it's a bit pricey for what you get. A two-course lunch for two plus a glass of wine and a coffee will set you back more than 60 quid on average. There's a beer garden in the rear of the pub which allows for extra customers during fine weather.

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James F . 2017-01-08

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I have been here a number of times, in summer and winter, with both family and friends.Sat outside in the summer, lovely outside space to enjoy the meal. Staff are very welcoming and know about the menu choices and can make good recommendations. Love that you can see the chefs working hard in the kitchens. Food is always perfectly served.

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Gmarris92 . 2017-01-08

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We visited Smokehouse on New years Eve to celebrate our 10 year wedding anniversary. I have to say it was such a good shout - the food was incredible. The hens egg with truffle was worth the pricetag as the most expensive starter on the menu - such a pleasant surprise. I had the lobster thermidor as a super special spenny treat & so glad we splashed out - it was totes worth it. The other half was equally impressed with his Beef wellington. And the choc brownie we shared was heavenly. Lovely friendly staff & warm atmosphere. Love this place and the fact it's on our doorstep as a Chiswick local. I don't normally leave reviews, but thanks for an amazing night!

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Sara J . 2017-01-05

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The back garden is absolutely fantastic for a relaxing summer night and the whiskey room a great alternative for cold winter nights. Great food and service, very pleasant crowd too.

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Kimon K . 2017-01-02

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We came as a group of 4 for Xmas dinner, the menu was set . so a starter, main and pudding. Particularly like the starters i.e., raw salmon etc. everyone helped themselves from meat platters or vegetable dishes. There was a lot on menu, all types of BBQ meats i.e. pork, chicken ,beef, lamb etc. a real feast. Plenty of veg. I didn't care for the puddings i.e. sticky treacle pudding, mousse au chocolate that was too sweet and others on the plateau. Good selection on the wine list and drinks. Pleasant staff, especially the Romanian waitress who was was very friendly and helpful. Loved the reindeer rugs that were at the back of the wooden benches. Lovely rustic feel and cozy feeling in the restaurant.

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belbest . 2016-12-24

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I love Smokehouse. I particularly love the Whiskey Room as a lovely, relaxed step into old slow London. It's a real treat to spend an afternoon or evening with friends in this cosy, warm room with some good food and wine. On the subject of food... I love the philosophy of butchering one animal and from there serving portions until it has all been used.... excellent! However the first time myself and 2 friends ordered one of the joints for 3-4ppl there were 2 small slices of meat each, and a lot of inedible fat, for £48 i thought this was a little tight and although the meat was good - it didn't represent quality or value. I've eaten here twice more since then - once the food was delicious- a really good burger they do, and once a pulled meat platter - which was good, but again - a little miserly for the money - if you want to serve a platter of food for people to share - give them a gravy jug or something instead of drizzling a little on the dish and expecting us to be able to transfer that drizzle onto our plate with a fork! It might look good, but it's impossible. Will try once more and keep my fingers crossed.

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Joshua B . 2016-12-18

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Specialist meat restaurant, serving unique and special breed pork and beef. Steaks are stuff of legend

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murphy B . 2016-11-30

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We have come here as a family for the past couple of years and loved it but our most recent experience has probably put us off coming back. It all started with the booking, when we tried to book a table for 8 we we're told it would have to be from the set menu and after persuading them to let us book they forced us into a 2hr slot and wouldn't allow us to change the time or extend it in case they were too busy (in the end the restaurant was completely dead). Then the food just wasn't of the same standard with the worst part of the meal being my brother and father's shared steak being tiny and oddly served on one plate with chips with a separate chips and side plate, this just made us expect a second plate of steak and made it even more disappointing! When we fed this back to the staff they explained we were wrong and this is always how it's served which obviously made us feel happier about the situation. The desserts were very average to finish off. A reputation lost in one meal, don't think we'll return which is a shame.

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BackwellFC . 2016-11-18

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We love the Smokehouse and generally go for Sunday lunch. However, we went twice for an early Sunday dinner (6pm-ish) and were hugely disappointed. On both occasions our meals came out far too quickly to have been freshly made and appeared to have been heated up from the lunchtime service. Last time my Yorkshire pudding was actually cold and the rest of the meal was only just warm enough. Service was also slapdash. We were hosting guests so did not want to make a fuss complaining - but I want the management to know that this is a problem and warn others to avoid this time slot.

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Jenny S . 2016-11-12

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This was the second visit, the first being shortly after the Chiswick Smokehouse opened last year. Not much seems to have changed. The big strength, and the reason for going back, is the quality of the meat, which was outstanding. The four hungry men shared a very large porterhouse. It was delicious. The service was fine, the environment was fine (tables not close together which was good) but if this establishment lives or dies by the quality of the steaks then based on this visit it will live long and prosper. Prices were not cheap but were comparable to the other meat focussed restaurants in Chiswick (Buenos Aires Steakhouse on Turnham Green Terrace and Foxlow in Barley Mow).

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Broom2015 . 2016-10-26

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I really like this restaurant but it's starting to feel like a "chain". The chef spent most of his time looking at his smartphone. It was quiet but do it out of sight of customers....Finally, I had the beef burger with Korean pulled pork. The pulled pork was severely over salted. I highlighted it to waitress who said she would pass it on. She didn't and the chef stayed on his smartphone. I'm an ex waiter and I respect a quiet night. But if the ONE customer complains, you fall over him to listen. It's not like it's busy!

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rrowsome . 2016-10-18

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The meat here is delicious and in a really friendly and buzzy room. Bonus is you can take your own wine. Lot of good restaurants around Angel but this one stands out for meat lovers.

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David G . 2016-10-13

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Amazing Sunday roast. Quality meat cooked to perfection. The beef was melting in my mouth and really tasty. The service was excellent and overall atmosphere was perfect for an Autumn roast dinner!

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Albert C . 2016-10-09

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This is my fourth visit. I'm disappointed that the menu seems to change so infrequently - the food itself is good though not startling. On my most recent visit it really struck me how small the tables are (we were on a table for two but it was cluttered simply with plates, glasses and a bowl of olives): behind us a table for eight were obviously cramped. And the tables are too close together; squeezing back to his seat one of the party of eight nearly set fire to his jacket from the candle on our table.The service was uncoordinated, borderline chaotic. We had to ask for our olives twice, and they appeared moment before our main course. We had three different members of staff serving us, which felt as though they were looking for something to do by wandering over to ask how things were. Much of their attention was focused on pouring wine from the carafe: I felt pressured as my glass was refilled every time I took a sip. And our bill was wrong - corrected first time; the second time we just paid as it was getting embarrassing.

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SRJB_London . 2016-09-25

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We visited Smokehouse yesterday on a gorgeous sunny day, four men and four kiddies...It was a treat for the kids to run around outside (not sure how much a treat that was for other guests)The food was decent if not really, really good. We had a beef grill and a pork grill. Menu for kids was very limited, we all asked for pasta which turned up nearly 15 mins AFTER our food.Server however was a very nice guy.

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Rene M . 2016-09-12

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Visited the Smokehouse in Chiswick for the second time and the meal and service was faultless. We had a really nice table outside in the patio area. The staff were extremely attentive, polite and knowledgeable about both the food and wine. The meal was impeccable and I genuinely could not find fault with any of it. I look forward to returning to try the Sunday roast. It's dog friendly too which is always a bonus. Highly recommended!!

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Mark C . 2016-08-17

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Started with interesting, unusual and very tasty savoury popcorn.Steaks perfectly cooked.Chocolate Peanut cup dessert heavenly.Staff very friendly and efficient. Very pleasant experience.

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shentodj . 2016-08-17

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Great food here, although they've taken their fantastic roast potatoes off menu, I dream of those.Very good service from all staff you're not confined to whoever looking after your area.Everyone should note they provide their own bottled water sparkling and still for a £1, the money going to a children's charity. It's almost worth going for this unique feature alone.It is slightly on the expensive side a meal for two always around the 130£ mark including wine. I do like my starters and dessert wine though.Definitely on my quarterly rota of restaurants to visit in Chiswick.

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uncanny2014 . 2016-08-03

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My family and I visited the smokehouse for lunch last Sunday. Food and service was excellent. The Sunday roast was amazing. The saddle of lamb was delicious. I can't wait to go back for the lamb. Oliver the new general manager at the smokehouse had some great recommendations. He was warm and welcoming and made us feel at home. The outside area is perfect for a sunny day. We're definitely going back.

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CarolSLondon . 2016-08-03

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Such a discovery!!I think I've just found my favorite place in Chiswick.Good pub, and restaurant, warm atmosphere, Sunday roast, ... The food was really good, and the staff is extraordinary.I'm positive, We'll come back again and again.

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cig_1974 . 2016-07-30

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Have been here a 3 times while visiting my Son and Daughter-in-Law and always had a really pleasant dinning experience. Our past 2 visits have been for Sunday lunch which were very enjoyable, on one occasion we shared the roast leg of lamb which was excellent. This visit was on a Friday evening and not having to drive home afterwards I was able to enjoy some very good local ale, the pub has a good selection of ales and craft beers plus some very nice wines. For our main courses we choose the Pork belly, Hereford burger, Pan roasted hake and Shortrib bourguignon all our meals were well prepared and very tasty.For desert we shared the Pear & blackberry crumble and White chocolate peanut cup, which were delicious.Service was friendly relaxed and efficient. We will be back.

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Leintwardine . 2016-07-29

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Wow! We were impressed and see why our friends visit here once a week!Firstly, the beer garden out the back is magical in summer. It's beautiful and charming. So relaxed with space for kids to run around and private enough for not talking over others' conversations.Secondly, the Sunday roast! This is to die for! It's a share plate and fed the 4 of us. Sooo delicious with lots of variety. The potatoes were crispy, the gravy full of flavour, and even the greens were addictive!Pimms was great too! Oh and the starters were good. If only we lived closer, it would be our local too!!

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BronMD . 2016-07-27

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Found the restaurant through Google maps looking for somewhere close The Clayton Hotel. Restaurant looked good on website so nook to eat there. It is situated in a quiet road and looks like an old pub. Inside it has been done out in a really nice simple style. Good selection of gins to get us going pre dinner. The menu is compact with around 5 starters, a good selection of steaks and around 5 main courses. I had Beef Tacos and a fantastic beef rib bourginon. My wife had halloumi in wispy pastry and goat cheese beginners. We both really enjoyed the food. There was also a good wine selection. There is also a great bar area if you just want a drink with a very good selection of beer and lager. Definitely recommend people try if in the area.

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Mark B . 2016-07-01

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Family friendly, a gorgeous beer garden, good food and friendly staff! This is always a safe bet for food or drinks in Chiswick!

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Simmy1989 . 2016-06-26

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I chose the Smokehouse as the venue for my Birthday celebration with seven friends and absolutely loved the place. I had seen it mentioned in a high-end magazine and it exceeded expectations. The venue is rustic-chic with a cosy, warm atmosphere. The Feasting Menu allowed us to share and tuck into a delicious, unique menu with smoked meats to die for at a fantastic price: £32 for 3 courses. It certainly impressed seven foodies.The staff were exceptional both pre-visit, and on the day. They were very attentive and friendly.If you are looking for somewhere to bring foodie friends with high standards the Smokehouse will not disappoint.

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jm24200 . 2016-06-22

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From the moment we walked in we knew we were in for a treat - friendly but knowledgable staff and an enticing menu. We were not disappointed. The smoked beef featherblade for 5 was ordered for 4 and we got involved! Yorkshire puddings the size of small footballs arrived - this place rocks! All super tasty with huge portions. I'll be back!

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pds2010 . 2016-06-12

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Great ambience, warm welcome, perfect service and phenomenal food. The burger and ham hock were the among best we have had ( and we have sampled many !) Together with a varied and interesting beer and wine selection made for a great birthday treat . We booked our next visit before leaving. A great addition to the Chiswick restaurant scene. Give it a go.

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Fjm4 . 2016-06-02

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Great service, great food, wonderful ambience - will definitely be back! Loved the burger it was delicious with the Korean mayo!

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kimmyahe . 2016-06-02

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I've been twice now. First time I though the service was a bit mediocre, not bad but not great either. Then I came back on a quieter night and it was top notch. So all is forgiven I think they were just busy. For a starter get the tacos. They are small so don't share it. I had a tbone and it was delicious. Enough for 3 people to share. Korean pull pork as a side was also quite good. Wine list is a little slim but good beers on tap and a huge garden! Worth a visit!

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Coachchrissie . 2016-06-01

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Well what can I say? The Smokehouse is a very welcome addition to Chiswick. The food and service are exceptional. The team is led by Gina, although small in stature she is huge on service and character. Gina is backed up by Luis, who has a wide knowledge of his wines and whiskeys, and together with Dan gives excellent service. I spent thirty odd years in the trade and would have loved to have them in my team. One note of descent though for the owner, your back bar is your shop window, you are a pub/restaurant and not a branch of Waterstones, please please get rid of those tacky books on the back bar. Otherwise keep doing what you are doing. Well done. Ted

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Ted B . 2016-05-28

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We live next door. Awesome patio and some great simple foods. Stick to the simple items such as slow kooked meats and stay away from teh veggie dishes. They have good wine good whiskey and great slow cooked meat. Best Sunday Roast in London.

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Trevor B . 2016-05-26

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So it's the first sunny Sunday of summer and the world is out. With their noisy children. But this place was fantastic. The attentive staff offered us anywhere to sit and we did not choose wisely so they allowed us to move again once we had ordered and a trio of terrors had arrived to despoil the ambiance.We had the chicken to share. It arrived on one plate with the veggies and a side of cauliflower and extra gravy. The largest Yorkshire pudding ever! We served ourselves onto tiny plates but it made you feel like it was all managable and having second helpings was like a guilty pleasure. Which led to the most amazing pud I have ever had. Called a white chocolate peanut cup. A layer of peanut butter with tiny chips of chocolate, a circular disc of white chocolate caramel, topped with a scoop of chocolate ice cream. I have to admit to getting cross at the ice cream for sliding about, my friend hadn't met anyone who could get cross at ice cream. But I had to confess that I'm not a fan of the chocolate variety, I prefer Cornish vanilla, or pistachio. Anyway, this is so sweet it took half an hour to eat! Friend rescued the ice cream in the end and put it out of its misery. So, menu great, service spectacular and overall a massive hit with us. You won't be disappointed.

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shewholovesseafood . 2016-05-18

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Lovely food and great service. Was an enjoyable evening. Try the tacos starters and the pork belly apparently is nice. Yum yum. Will come again for sure.

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RobertBell23 . 2016-05-12

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I have been to The Smokehouse twice now.The first time the menu was more interesting with a few Korean influences, everything was super delicious. To our surprise the steak (t-bone) was the "least best" dish. It wasn't bad, but we we hoping to have a deeply caramelised crust and tender meat - it was a little pale and not as tender as imagined. But nevertheless still yummy!The second visit we had the Sunday roasts, Smoked Ox Cheek. Amazing! Not as interesting as the first visit but equally delicious! I definitely recommend and will be coming here many more times. It's cosy, unfussy, great service, awesome food & good value!

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ACHEGNE . 2016-05-07

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Went there last Sunday for my nephew Alastairs' birthday, won't say which number as he is sensitive about turning forty.Great atmosphere, which hits you straight away. Charming and attentive staff. Our party was about fifty in number for a sit down dinner. All served with no fuss, tons of great food.And, it didn't cost me a penny! Result, as they say. But you will probably have to pay, unless your nephew invites you.

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rideauman . 2016-05-04

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Outstanding meal, the steaks are excellent and the atmosphere is very comfortable and relaxed. I would recommend it to anyone

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BackwellFC . 2016-04-29

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I've now been twice in quick succession to this amazing place. Everything is simply morish. The moment you walk in you are treated to a peaty, earth smell from the whisky bar, the seating is simple elegance as is the service. The garden is lovely too.I digress. The main point of this place is the food and it won't disappoint; I had 2 starters last time to my shame and delight. The mains are incredible too. I wouldn't bother with the deserts and just as an extra savoury course. Very special eating experience without being, in any way, pretentious.

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keir h . 2016-04-24

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A lovely concise menu that obviously focuses on meat dishes. When we visited on a quiet Tuesday there was a full list of individual steaks available. Restaurant staff were very friendly and helpful. The main courses were good and a reasonable size. The pudding was good, but lacked the 'wow' factor. Beer selection is good, with a range of draught and bottles for all tastes.

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saragibson12 . 2016-04-11

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This was our first visit (our sons second),we had Sunday Lunch in the whiskey room and it was pure delight, a great panelled room, comfortable seats. The food was excellent , smoked short rib divine, Yorkshire Puddings to die for, tasty, succulent vegetables. Followed by Sticky Toffee Cobbler and donuts wow!!The service from start to finish was excellent, helpful, smiling staff, all our questions answered, all in all a great lunch and we will most certainly return, well done all of you.

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wonderbabes . 2016-04-11

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The place looks good but doesn't back it up on taste or service. I visited on a quiet Monday night. It was too much for the staff to great us with a smile and when asked about the steak cuts their knowledge was just as unsatisfactory. Not a problem I thought as the food must be amazing for the staff to be so aloof. Not the case, for a place called the smokehouse the food was bland! I'm new to the area and looking for a decent spot to eat, my hunt continues!

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Riffle27 . 2016-03-29

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Visited here again for the third time in a year and have to day that the food remains excellent and the service is wonderful. We were a bit loud with perhaps too much to drink and the last to leave - sorry for keeping you up and thanks for being gracious hosts!

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Tarek M . 2016-03-29

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Good, short menu with emphasises on meat. Disappointed they couldn't make a whisky sour, especially with all their good bourbon. There seemed to be availability issues on the selection of steaks available which is a surprise for a meat focuses restaurant. Front of house did try to rectify this for us but they really should have full availability. Starters & mains memorable. Deserts need some work to match the 'wow' of the mains.

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Andy T . 2016-03-26

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I had the 260g flat iron steak, which was truly delicious, with fries for around £26 (sauces extra) and a bottle of the Cab Sav which was also pretty decent. However, they only have 1 of each steak, meaning that if you both want the same cut & size, you can't have it! As there were 3 of us, I had the 260g, my friend had the 270g and my other friend had to have the burger!! Not a great offering for that reason. They shared a cheeseboard, which was extremely disappointing. 3 cheeses, no chutney, 1 type of cracker - also very medicore, no grapes, etc. A bit basic. Very nicely decorated and good ambience. Upmarket gastropub.

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emily w . 2016-03-22

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Had been there before and this time went with friends who wanted to try itTold we had just a 2 hour slot which I hate but when we were there the place was half emptyService average, food quality poor and prices far too high. We all felt ripped off.The following week went to High Road House, altogether a much more enjoyable experience

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Travellerstantrums . 2016-03-10

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We've eaten at The Smokehouse before and had had pretty good meals. This time however we arrived pretty early, 7-7.30ish, but they'd already run out of decent steaks and had also made the mistake of accepting a large table, about 20 people, who bellowed at one another from one side of the table to the other. Not even from one end of the table to the other. The waitress was powerless and resignedly explained two other tables had already chosen to leave. So we left too, deciding it was too pricey an evening not to get the food we were after and not be able to hear one another speak. We were a table of 6, but could do nothing to restrain the huge table. The restaurant clearly preferred to let (at least) 3 tables leave with the effect of ruining our Sat evening. Disappointed and let down doesn't begin to describe it.

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AnnieHOB . 2016-02-15

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The meal was pretty decent, we had the Sunday roast, I had the lamb and husband had pork. The Yorkshire Pudding was so big and crunchy, to my liking. We actually called to book a table and was told they had none for the time we wanted to go, therefore I checked online and was able to book it via their website for the same time. Other than that the service was good. If we in that area we would go back.

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Mrs_foodies88 . 2016-02-07

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We came with another couple (who are locals) and dined in the whisky room. The food was delicious - their prawn toast was divine, as was their roast pork and bone marrow. The whisky room was a great setting - darker and more intimate than the dining area, with beautiful dark wood interiors and beautiful leather armchairs. Would definitely recommend. How lucky for the neighbourhood to have this gem!

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JMulheron . 2016-01-29

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Service was great and good beer. However, when it came to the food we were not impressed. People sitting next to us were unhappy with their choice. Another couple nearby complained about the lamb. We ordered sea bream which was embarrassingly tiny, but tasty. My cow burger was pink but dry and had very little flavour. We wondered whether the usual chef was away that day as previous experiences had been good.

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Adam K . 2016-01-27

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I went to Smokehouse in Islington for lunch just under a month ago and thought it was great. Just been to the Chiswick branch and the food was decidedly average. Bad enough to complain? Not really. Disappointing compared to my experience in Islington? Yes. The dishes here just seemed less well conceived with flavours that were either too timid or too muddled. The squid added absolutely nothing to my smoked pork and there was far too much Israeli couscous. The smoked lamb shoulder was not enhanced by the raclette cheese. Sadly this was (good) pub food at restaurant prices.

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Justin A . 2016-01-26

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Average quality beef, very limited choice of cuts and massively overpriced.I had my son and daughter in town for my birthday weekend, we are bbq and beef lovers and decided to try the smokehouse as it's in our neighborhood. The website gives the completely different impression. - this place has ordinary food but priced as if it were Morton's Steakhouse.

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945joaquin . 2016-01-23

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The place is nice and the atmosphere is warm thanks a beautiful French waiter.I've got gnocchi with mushroom as starter which was a little bit poor. As main course I've got the lamb which was very good instead. Nothing special the dessert.Price is quite expensive especially with the service charge of 12.5%. We were three people and the bill was £150 included a bottle of Chianti.

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Federico F . 2016-01-10

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Called up on the day to confirm booking which they did. Called half an hour later to ask a question and they denied all knowledge of our booking and only after much wrangling, assisted.Service very slow. Requested more gravy which never came. Never checked up on us/our food, was then presented with wrong bill.For a 'treat' of a meal, really rather disappointing, especially when shoved into the corner with no room!shoved in corner

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E F . 2015-12-21

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Great decor, atmosphere and staff. Food good if a bit heavy; only complaint would be about the fries which reminded me of McDonald's ones and let the side down rather.

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AnnaDerbs . 2015-11-18

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