Smoked Out in Bridgend

The burger was absolutely gorgeous , so tasty and full of flavour .

Loverly bit of grub. 5 of us ate out with drinks £82 , granted 2 kids meals which were good sizes ,2 alcoholic drinks aswell. was loverly. Gave the boy a chocolate to leave with aswell. Spot on . Be back for sure

Food is quite underwhelming for the price. The fries are consistently soggy and the burgers don't taste like much, even with onion rings inside. Food is always hot though. While the food is definitely not unpleasant, I think there's room for improvement especially for the price.

Welcoming place with friendly accommodating staff and super fast service. Our food was delicious , we had to take our burgers home as we had dirty fries too which was a really decently sized portion that filled us both up. Oh and the milkshake 😍.Definitely recommend.

Absolutely delicious food, I would highly recommend.

Fantastic food best burger and quality food ive ever ordered Move over all the rest this ones on a different level Fast delivery great price for quality food well done all

Had the delivery, and 5 guys have nothing on these . They know their burgers! Nothing needed other than a mouth . Yum

Had a signature burger plus blue burger with dirty fries to take away... Absolutely stunning cooked so nice and really hot... Most definitely recommend these burgers 🍔👌

Nice Decor, Friendly Staff, Burgers nice, only disappointment was the Side orders that tasted as if the Oil hadn't been changed in a while. If it wasn't for the latter, this place could be a gem of a venue.

Excellent tasting quality Burgers

Food is amazing, really good atmosphere and nice staff.

Ordered here last night for the first time food was absolutely beautifully prepared fresh and arrived hot , friendly driver will be ordering again and recommending friends

I absolutely loved the food here, I had it delivered, and considering I live 30 minutes away, food arrived lovely and hot. I would highly recommend

Awesome and very tasty food. However, the paper menu in the restaurant is not up to date, so advisable to check the online menu. Unfortunately, it felt like they were trying to get more money underhandedly, without advising us when ordering that the paper menu is out of date, so the final bill was actually higher than anticipated……..also, cheese on your burger isn’t free either!

Both myself and my partner had food poisoning when we ordered from here through deliveroo, which was yesterday. Tasted nice but soon after we both felt off, now ive been throwing up all day today. The only food we had eaten yesterday was from here.

Had a wonderful meal. Had the classic burger and the gherkins were delicious 😋 very tasty. Had dirty fries and it was super yummy the bacon bits really stood out. Staff were really friendly.

Go here every week and can’t recommend enough, quality food, great prices and service, very friendly environment A***

Poor service all round. Our takeaway arrived 2.5hours after we made the online order, cold and sloppy. Numerous calls to the business to rectify, with a rude and dismissive manager and owner who HUNG UP up on me while I was trying to discuss the issue. They admitted they had too many orders to cope with, they also told me they prioritised in-house customers over takeaways (despite them charging the same for the food), they told us they were too busy to deal with us and would call back (no call) and they also claimed if I had challenged the service on the night it would’ve been refunded (ignoring the fact I had called 7 times, messaged on social media and emailed them!). Disgusting attitude of the staff and owners due to my complaint. Eventually, I had to go down and stand there in the shop to speak to them but the “manager” claimed to be too busy, despite having just a few ice cream shakes to make and no customers in the restaurant and actively ignored me. I simply wanted a refund but they were outright refusing and would not provide a replacement meal either. I had provided evidence of all the attempts I made to rectify the problem, so they eventually slammed the refund on the counter and demanded that I never to go back… quite frankly, I’ll be glad not to return to their establishment as their attitude is disgraceful... What I once thought was a nice food place has turned into a place I would never recommend to anyone… Awful attitude and customer service!

Dined in, the restaurant is lovely and staff were very friendly. Best burger I’ve had in a while and looking forward to going back

Ordered takeaway a few times now and always happy with the food. The spicy burger could be a bit more spicy in my opinion but still very tasty. Dirty fries always tasty and enough to share for 2.

I have had a delivery from this twice now and myself and my partner love their food. High quality burgers and unlike a lot of smash burger places, you can actually taste the beef! I highly recommend the cheesy fries, ranch dip and the ranch bbq burger. My partner had the chicken katsu fries from the specials menu and a burger that I can't remember the name of, all 10/10. The jammy dodger shake is also incredible, the raspberry sauce is like what you get from an ice cream van 😍

What can I say if I could leave a 0 I would. £80 order to treat the family nye staying in. Fries where soggy tasteless and a tiny amount, My daughter ordered a Veggi patty, it was a battered Veggi burger which wasn’t cooked properly all mushy, like baby food falling apart, (soggy, watery,) non edible, no onions in it as described, it was absolutely vile. When my husband called to explain the Veggi burger was not as described and was not cooked properly, The abuse he had was shocking, “I’m the best smash burger place in Bridgend “ I’m to busy, I sell 100s of Veggi patties, with no complaints, My husband patiently tried explaining all the other burgers where absolutely fine but unfortunately the Veggi patty is not as it was described and not cooked, my daughter physically can not eat it, he become very angry then decided to hang up, Awful customer service skills awfull fries Veggi burger not edible what a waste of money,

Atmosphere and interior of the venue are always pleasant and clean. Food is always top class, one of the better venues in Bridgend

I always dread buying food at the higher end price but these guys never fail. I always feel proper satisfied and the quality of food and level of service is premium. Keep up the good work please!

Ever since the new management have taken over the hot wings don't taste the same, the final outcome of the wings just doesn't come up to scratch, bits of uncooked squidgy chicken meat, sauce needs work. It's just poured on, put them in a bowl with the sauce and mix them up isn't that difficult. Dissatisfied and disappointed, have been coming regularly for a while and last night was the last I'll ever come here

Ordered our first takeaway. Normally we order from five guys or stacks. No more. Absolutely bursting with flavour. Delicious! Best burgers in Bridgend!!

Lovely food except for chips with hair on them, server apologised but wouldn't change them or refund the price of the chips either.

I can highly recommend Smoked Out, the food was delicious and the staff was very helpful and friendly. The burgers are unique and is a good price and cocktails was fab. Best to try it yourself!

Food is always great, and this evening looks like I made a mistake and didn't click delivery. When I rang up and asked about a time they explained. I wasn't annoyed but told them not too worry and then they rang me back and said they would deliver for me anyway. Great service very thankful. P.s. I would not have left a bad review for my own mistake and I wasn't upset with them for my own mistake! Very grateful! Thanks

First time had food from here Absolutely loved the classic burger and chicken wings Had it delivered and was still hot Spent £50 between 5 people which was good value too Will definitely be back Thankyou Smoked Out

Best Burger in Wales hands down! The staff were amazing and the cocktail was sooooo good! Not good for my waistline but good for the soul!!

Heading back to England from Porthcawl and looked for somewhere to eat. You can't go wrong with finding a burger joint but this place is 10/10, the burger here was one of the best I've ever had, plus really good dirty fries and an oreo shake to go down. What a fantastic place. Definitely worth every penny and the service was great too.

Maybe we are too old to enjoy this place with no ambience and loud music though the playlist was excellent. We sat in a ‘restaurant’ with little if no atmosphere on plastic chairs in-front of a sticky table. The ‘patties’ aka burgers weren’t very tasty and squashed very flat no doubt to get maximum profit from each customer. If I had put all the slices of the mushrooms on my burger together I wouldn’t even have had half a small mushroom. No check back ‘How’s your food’ from any of the staff who all looked like they had just come from the gym (make a bit of effort guys!). All dishes came in a basket with chequered paper on them so we felt like we were having food from a cheap burger van. No salt and pepper on the tables - as basic as it gets. Highly unimpressed by this establishment, really can’t see it lasting long once the novelty has worn off. We have a high standard for food so tend to be a bit more critical than most however we have been far more impressed with other local venues than we were with this one.

Good burgers and atmosphere in the restaurant. However, I have seen a few competitions on social media recently where they ask for likes and shares, but then don't select a winner for the competition. This is poor business practice and your customers are noticing. You say you'll pick a winner, but then, you don't.

Had on two occasions, Really bad, not remotely a smash patty (more like McDonalds) , cheap unseasoned beef no where near the quality you get from other local places and a chicken burger you’d expect from Iceland, with burger boyz, BRGR down the road or even 5 guys, smoked out are right at the bottom of the pack. However the wings were decent and the restaurant is nice.

Ordered food at 19.38. made call to chase delivery at 21.19 and told food is out for delivery. Rang back at 21.31 and then learned food hadn't been started. Very disappointed and not impressed at being lied to.

Awesome tasting burgers, staff very friendly. Would definitely go back.

Call in this evening Great food, and welcoming friendly staff. I would recommend it.

Nicest burger I’ve ever had by a mile

I've been fancying a good Burger since having one in Beefy Boyz in Hereford.. And I wasn't disappointed with Smoked Out it was truly Amazing, Would definitely recommend and will be ordering again!! TOP TIP; " It's less expensive to order straight from the restaurant App than Just eat, ect..." 😊💕

Amazing burgers. Definitely worth a visit.

Just tried it with the missus. Friendly staff. We both had the Classic burger, twas Stunning. Was a lovely amount of bacon cheese and onions in the burger. Each flavour was bob on and not overpowering. Great portion sizes on the fries. Both the lightly salted and the sweet potato were deelish. We'll certainly be back. Cushty gaff.

AMAZING!!! The best burger & sides we have ever had 😍 Amazing staff, outstanding cocktails & a great vibe 🙌 Will definitely be a regular here 🫶

Went for valentines dinner, was really nice, great service, delicious food, will definitely be going back again

Lovely little restaurant, went in the first week and although there were having slight teething problems we were given free drinks while we waited and discount off our next order. However I do feel they are taking far too many orders and rushing as the food I had last week was awful in comparison to the first time. My blue cheese burger had 3 slices of mushroom and a tiny bit of the cheese sauce. The burger had been so over seasoned with pepper that I was unable to eat it as it was burning my mouth. Granted its still new and these are things they need to be aware of in order to rectify their mistakes but at the price I paid I certainly wouldn't be in a rush to pay £10 for a burger that I was unable to eat again.

Omg.! Beautiful fresh tasty burgers . First time ordering and definitely won't be the last It was delicious. Thanks x

If you place your order online and choose pickup, ignore the timer or the estimated 35 minutes. It takes an hour for one burger and fries to be prepared - I was told they have a tiny kitchen when I asked. That said, the burgers are really pretty good but the fries with anything on it ie. cheese or dirty fries are mediocre. Although I like their burgers, this was the last time I'll visit - they could've managed my expectations by simply letting me know when I arrived (40mins later) that they were running behind. I'd have been fine with that.

Food is great, price is so good, and lovely inside. A few reviews said it was expensive but I thought it was cheap, we had so much food & couldn’t finish it. Staff were lovely aswell.

Had home delivery. Very prompt. Meal absolutely fabulous, partner said it was the best burger he has ever had. I had pulled pork and cheese on fries, again delicious. Will certainly order again. 👏👏👏👏

Food was alright but not amazing for the price was really looking forward to this but I left feeling meh about it all staff were amazing tho great service

Fantastic food and atmosphere....... Best burgers I've ever had.

What, no plates. What, plastic flimsy cutlery. Very let down, expected plates and cutlery, just didn't get, slaw and stuff would have been good, but wasn't there. Choice of beer was minimal. All in all, a disappointment, burgers were OK, but the package was lacking. Might return for take out, but not to sit in

Went here last Friday, I’ve eaten many a burger from many establishments and these were right up there with the best. So tasty and an authentic burger. I had the Signature burger with cheesy fries, but couldn’t finish the fries. A burger of this quality for £10 is good value for money I think, especially when you compare what you pay at McDonald’s. The service from Maddy and Ailsa (I hope I’ve got her name right) was brilliant, even though they were extremely busy, nothing was too much trouble and all done with a smile. Can’t wait to go back soon.

Great service. Food was very tasty and large portions. Will be visiting again for an eat in option.

Called to Smoked Out to try this newly opened restaurant with my 14yr and 12yr old boys. We all ordered something different on the menu, and all came to the same conclusion that they were the best burgers we had ever tasted. The selection was great, and the staff very friendly. Lovely looking inside and not to big and commercial. Will definitely be returning again.

Loved the food its incredible. Very friendly welcoming chatty staff. Been tell friends to go since my visit. Will definitely be going again soon

We’re absolutely delighted this place has opened, as we live nearby. We went this evening and thoroughly enjoyed our meal. The burgers are delicious and clearly made in house. The sides were also great - we had onion rings and smashed fries. Overall, if you want an easy, tasty meal, I’d definitely recommend it. My only suggestion would be to rethink the cutlery.

Quality. Staff very friendly too. Very relaxed vibes

Came here with my wife to celebrate our anniversary, talked to staff before hand and they where amazingly accomadating. Food was also outstanding!

Burgers are stunning in fairness,well cooked and tasty.. the service and orginizing needs to improve

I went to the newly opened burger restaurant, It was a lovely atmosphere. The burgers were amazing, so tender and juicy, really tasty and was impressed by the selection to choose from, excellent value too. The staff was very friendly and knowledgeable. All ready planning to go back with friends.

Think they are very over priced for what you get an how you can charge £10+ for the burgers an then give it to you the way its presented is bad but hey ho I'm sure I wont be only person to pick up on this it's something you can get away with serving people on a night out

The most amazing burgers i’ve had!

Fantastic new Restaurant , everyone I was with enjoyed , especially the Sweet Caramel Chicken Burger. Hard to choose which Burger to go for will definitely be back to work my way through the menu!! Lovely relaxed atmosphere Well done on your new venture