Shuma Indian Takeaway in Basildon

Almost 2hr late attempted to call the restaurant straight to used busy absolutely shocking

Normally food is delivered on time but it was 30 minutes late. I was not as hot as it usually is and there was no salad.

Food was pathetic.. I ordered for over 30£ and I couldn't eat any of it. I ordered kebab roll..chicken biryani..naan..chicken korma..I ordered 4 naans but I only got 2.. taste was absurd.

Not only was it late I’m also missing items

food was excellent. hot and tasty and fresh. will order again thanks for the tasty food

So I just moved in the area. My previous location had a local takeaway of Indian cuisine which was really popular and very good quality food. Shuma is the first takeaway I’ve had since I moved in this area and I’m sure it will be my last at that restaurant. The person on the phone was nice but miscalculated my order. Charged me £5 more I only noticed when I added it up after I received it. Also the order was slightly wrong. I ordered lamb and chicken and the dishes I ordered them in was the wrong way around (chicken dish had lamb, lamb dish had chicken etc) I ordered a dish I haven’t previously heard of before called makani (hopefully spelt correctly apologies if not) and it looked and tasted basically like tikka masala even though the description said it was buttery and honey. I wasn’t expecting it to be bright red and of no butter taste but a very strong honey taste. It was overly sweet for me. And genuinely just tasted like a masala with a lot of honey. So I am confused with that still myself. The onion bhajis for price are very small. £3+ for 2 very small bhajis I wasn’t impressed. I ordered a paratha also and it was very dull not at all soft and not flaky at all like it should be. Then my final issue was with the mint sauce which was orange in colour, in fairness each restaurant does their own thing differently what I respect but the orange mint sauce was so different looking and tasting that it wasn’t actually recognisable. I really love and appreciate south Asian cuisine so this was a disappointment for me . Especially being the first takeaway I chose to have in a area I recently moved to. Don’t believe I will try again, such a shame.

Everything tasted absolutely perfect. Credit to this local restaurant 👍🏻 Quick delivery and still lovely and hot

not good enough when you ordered an hour and 15 minutes earlier

Driver phoned as he couldn’t find delivery address was so rude shouting down phone the phone at us we had to had to call the restaurant who the lady was polite and understanding driver hanged up on us multiple times won’t be ordering from here again

Nice food,little late,lovely delivery driver 😉

Picked up an order yesterday for the first time, it was absolutely delicious! Food was top notch, fresh, beautiful (that rice! Wow!) and the gentleman behind the counter was super polite and cheerful. Will absolutely eat from here again 👍

Fresh hot lovely flavours ,plenty of it too

food was amazing and hot when it was delivered.

Food was five stars like always

never had an issue with this place in the past, but tonight the food turned up 20 mins late and the driver had clearly dropped the order somewhere along the line as there was curry all over our order. the bottom of the bag was swimming in sauce. Not good at all, not happy.

The food tasted off and wasn’t nice so we didn’t eat it

Waited more than 2 hours for a delivery after being told 25/45 minutes wait time. Won't be using shuma anymore for takeaways

took 2 hours for delivery and was missing a main curry , not impressed

very nice food would recommend

the fod was in time but a little on the warm side but once warmed up was tasty.

The curry and rice were very good, well up to the standard, however, the poppadoms were stale and chewy, not crisp as you would usually expect. The chicken pakora were also quite dry. All in all, not a bad experience, but not great.

Ordered at 17:30 on a Sunday, delivery time was 18:30-18:50 called at 19:00 was told it had left, took another 30 minutes to arrive, cold food had to place it in oven to heat up. Food was nice, will order again and hope for a better delivery experience.

Fantastic, This has now become my go-to Indian takeaway

Do not order any dish that has lamb in it unless you like the fatty bits.

Pipping hot and delicious as always

Ordered 2 chicken korma, 1 pilau rice and 7 popadoms. As the order arrived my wife calculated her insulin for the meal and injected. Upon checking delivery we was 6 popadoms short. Rang them to enquire and ask for my popadoms. The man was rude on the phone, refused to send out what was missing on order and kept saying “next time” and then put phone down. I don’t want my popadoms next time. Wife then rang. Promised to send rest of order. No he didn’t. No refund for popadoms or the popadoms. Rude

Sag paneer was too sweet, never had it like that before. Not Asian style quite westernised Indian food.

Hardly any vegetable curry for the biryani.

Food and service is really good

I can highly recommend the food and a perfect service from the guy who delivered it. Thank you so much! Happy New Year to all of your staff

First time ordered from this takeaway food very good delivery driver very perlite will definitely order again 👍

The food is always great, we don’t go anywhere else .

Late, said it was en route, then when queried it hadn’t even left the restaurant and one of the dishes was wrong

Best Indian takeaway outside Asia

Bit disappointed there were no pots of onion and red sauce for poppadoms in the bag

Rice was hard and chewy,the mushroom Bhaji was dry. The sauce for tikka masala was rank and the chicken was very very chewy. Only ordered from here as it’s the only Indian open past 10 but trust me save your money.

Food nice but arrived late and had to heat it up. Standard on a Friday night

Lovely food always nice good value

Delivered exactly on estimated time, never ordered from this restaurant before, but certainly will again, food was well priced and tasted really good!

Went in on a Friday evening, the chap on the desk was super busy, but took my order (set meal for two) and got going. I waited about 15 mins, and the food arrived. It was a big bag! They were nice and friendly as I left. My kids and I were just staying at a friend's house around the corner, so the food was still piping hot when we got home. Opened up the array of packages and boxes and was amazed. So much food. I was a bit worried as the bright colour of the curry isn't what I'm used to, but the taste was delicious! The bhajies were crisp on the outside and soft in the middle. The potato dish was amazing, not like anything I've had before. The kids loved the Naan breads, describing them and buttery and soft. The "meal for two" satisfied one (large) adult, two teenagers and my youngest son (11). Work out at about £6.50 each. Bargain.

Asked for well done nan bread, the bread was just hard it had no garlic taste and it went in the bin. Chips were cold and Order was 20 minutes late, I think I’m gonna stick to just cooking in the future!!

Good food, friendly staff, fast delivery if needed. 10/10 :) Ed: another tasty late night order delivered by the man himself - Jay (4/12/22) another excellent meal, everything was so great tasting, thank you my friend Jay 10/09/23

Even thought it was later than expected , still top notch food

Lovley food hot and big portions

The food was nearly 40 minutes late cold and just full of oil, pretty much unedible by the time it got to me. Very disappointing.

It’s okay, good value for money, no spice at all though.

The kormas were watery and unplesant

The people running this restaurant are extremely rude. When I went to order my food I ordered then not long after I noticed how dirty the place was inside and immediately regretted it but was too embarrassed to say anything so just waited patiently for my food. Food didn’t take long then when I got home I started eating it then I found a hair in my food, and got food poising couldn’t stop throwing up for 3 days straight. When I rang to explain hair in my food to restaurant they hung up so me and my partner went there as it’s right next to us and they screamed abuse at us and told us to get out of shop. I must say I’ve never quite experienced anything like it, personally I would never order from here again and advise anyone else to do the same.

Heard mix reviews for this takeaway but have to say the food is lovely well worth the money

The chicken to the korma is very chewy

even thought the food was nice there wasnt as much food as i thought there would be

Some of my order was missing they did send over the bits missing quickly! Bread wasn’t that great didn’t have much meat inside tiny amount was abit disappointing! But the taste of the food was nice 👍

Hot and tasty. Really good food

Something was missing from order was sorted straight away very pleased.

Excellent food, highly recommend.

Both Naans were undercooked and soggy

Ordered last year and it wasn't very good but saw a offer so thought I'd try again and it is now my go to Indian takeaway such flavouful food crispy chips tastes fresh thankyou for a good meal would definitely recommend

Don't ever leave reviews, but this was so good I had to, food was delicious,piping hot and cooked perfectly, I had the chicken madras and although not as spicy as normal was even better as could really taste the flavours, my 10 year old son had the chicken tikka main which he loved and my partner tried the chicken tikka Sally for the first time and said it was beautiful, all in all big thumbs up

Food was very dry but service was good

Meal for 2 such good value hot and tasty perfect for a Friday night

Pre ordered, food was delivered on time and was delicious

Usually get from here and its usually lovely but tonight everything tasted so different and not in a good way!

Food was cold and the only thing that tasted any good cold was the onion bhajis, I’ve ordered a lot of times from here and never had a problem but definitely no more it was awful!!!

I ask for a few changers to my order every time , they have got it bang on how we like it . Iv ordered from here for the last 6 months if not longer and i wont go anywhere else now . Never been late always hot .

Excellent food, highly recommend.

Received a text from just eat at 17.11pm to say my food was in its way. By 5.50 my food still wasn’t delivered. I called shuma and the man that answered the phone was extremely rude and had told me that the driver had only just left the restaurant with the food. 20 minutes later the food arrived. The driver didn’t read the instructions put on the deliver instructions. Very bad experience! Wouldn’t order again

Excellent food, great service as always. Thank you.

Always great food and service and a fantastic price

Would have been all positive but my korma had be crushed in the bottom of the bag so wasn't left with much sauce as it was all in the bag instead.

Great food at a reasonable price

THE DELIVERY MAN WAS VERY POLITE, AND THE FOOD WAS LOVELY, MANY THANKS FOR A LOVELY MEAL.

Always the best Indian from these guys. Service with a smile and always hot never cold. Value for money aswell. No1 for Indian

Excellent quality again, highly recommended.

No food turnd up Not nappy at all

Excellent food as always, full of flavour

First time I've ordered from here, the food was still hot and very tasty. Defo will be ordering from here again x

Was the best indian food I've had for such a long time tastes lovely keep it up

Excellent food as usual. Good sized portions, great flavours.

Lovely food as always, and had little extra bits which is lovely of them. Thank you

Eat here a lot but this time the food was over a hour and half to get here and was really making in flavour must have been a off day or new chef

My chicken korma was very very runny and sloppy

Excellent food and brilliant service, highly recommend.

I will never order anywhere else. When calling the restaurant the staff are always so polite. The food is always hot, and cooked with fresh ingredients. Always has well garnished food. It's honestly so tasty. The value for money is great too. If you do order at peak time, like weekends or dinner time of course you may have to wait. I'd rather this as the quality of food is always great, no matter what time you order. Highly recommended. Thank you to all the staff for a fantastic service.

Got a mouthful of metal with my order. Horrendous do not order for your safety they're trying to murder people. Wasn't even a tiny bit was a huge bit I have photos

Excellent food, portions & hot, good as always, compliments to the chefs.

Food was stone cold by the time it arrived and lacked in flavour. Really disappointed with my food!

Food is fantastic, it looks nice taste lovely would definitely recommend.

Food is always excellent, hot, on time.

The staff was so helpful upon a phone call as I have been diagnosed with celiac disease. They really put my mind at ease. X

Excellent service, always on time, food delivered hot, delicious. Nothing is too much trouble. Highly recommended.

Everything arrived hot and fresh. Tasted absolutely delicious as always. Our fave local Indian.

Great food, delivered on time. Never disappointed when I order from this takeaway

For 10 years me and my partner have been going to shuma’s Indian, we get it on specially occasions as we live in south woodham. But it’s that good, we are happy to make the journey. Defiantly moneys worth, and great service never disappoint!.

Lovely food, came really quick and food was piping hot

Absolutely love this place! We found this Indian a few years ago and won’t go anywhere else since!! 1000% recommend

Great food at great prices compared with other restaurants.

Waited over 2 hours for my delivery

Ordered a Chicken Dupiaza and was delivered a Lamb one instead.

Delicious, and just the right serving sizes. Thank you.

I ordered 4 poppadoms and only received 2