Shawarma Express in Warrington

Gone to absolute crap since the revamp. Chicken is like rubber and very bland and flavourless, delivery times are ridiculously long. Best part of the meal will be the bread, that's really saying something Avoid.

THIS ESTABLISHMENT WAS HIT WITH A 1 STAR RATING BY THE FOOD SAFETY ADMINISTRATION! SERVES YOU RIGHT!

Great food. Fresh and tasty. Recommended

Great food, tasty and flavoursome. Genuinely unique taste to the wraps as well. Decent portions for the price so it's an all rounder. Will definitely be back.

The kebab was good, but recently I went to eat it when I was hungry and it was closed, this happened to me twice in a row, there won't be a third time. They pissed me off.

Actually mortified by the food it’s genuinely disgusting, waited 3 hours rang them up said sorry no drivers available. Would like a full refund all arrived stone cold.

Absolute DISGRACE. Don't bother. Been going to this same place for 7 years and in the last 12 months it's drastically gone down hill! Cold food, strange tastes all to which I got past and continued to order. Then November came and I ordered, 30 minutes later I got a call saying they're closed, my order is cancelled and refund will be given. If this call had been put in immediately I'd of probably not been narked off but the fact someone ACCEPTED the order and then waited 30 minutes to say it couldn't be fulfilled was disappointing cause I could of ordered elsewhere and had it delivered in that time too. The next day I applied for the refund but did not receive this, instead the amount went from pending to debited. I chased all day then got an email with a bill for £50!! My original order was £12 so I was confused, raised it with the manager and told it was a "system error". I eventually got my initial refund and the invoice disregarded but then payment for the original order was applied for again and I had to wait 7 days for it to be credited back to my balance. Fast forward to now, March 4th I put my trust in them and ordered again needing something again quick. Order went through no problem, due to be delivered between 21.30-21.50. Well both them times passed and nothing. Requested update and got nothing. Tried all contact numbers I had from the first complaint, nothing. Sent WhatsApp and nothing. Contacted on Facebook and eventually got a response. I got an apology saying they are aware the order is late and they are trying to rectify and "make it up to me". I went back and said I want my food now. Its 1 hour and 30 minutes LATE. You've took my money so give me what I've paid for. Ignored. I told them if after all the messing about my food isn't provided then I will be reporting them as taking money whilst not providing goods is theft and again I was ignored. 2.5 hours after the food was ordered I got a message back saying they haven't got my order, they have an issue with the app company and that I need to cancel my order to get a refund. They also had the cheek to tell me to speak nicely!! Now bare in mind I didn't swear or be rude but DID ask for what I have paid for to be provided and pretty immediately due to how long I had already waited!! Not only that but if you have already admitted to the order being late and have told me you are fixing this then how have you now not got it? Did you lie to me earlier saying you had the order and was sorting or are you lying now because you can't be bothered to fulfill it? Either way the customer service is absolutely abysmal and I will now be reporting this shop who are REFUSING to cancel my order to enable me to get a refund. I don't know if this shop has changed hands in the last 7 years but the service now is no where near what it was back then. I used to enjoy going here and the food was always great. The lads in the shop would always communicate well and be polite and respectful but the people there now are the complete opposite. Staff training is needed in how to handle these things and I think you should stick to 1 method of delivery because your staff clearly haven't got it in them to mange orders from multiple apps! I won't return.

Bad experience i made the order and i didn't received it i was waiting 1 hour and a half till they picked the phone

Do not order from here. Complete scam, never received my order and had multiple people tell me it’s on the way. Absolute shambles of a takeaway.

DO NOT ORDER FROM HERE. They allow orders and then after waiting for over an hour, you check where the food is and they say they've cancelled it.. but without telling you. Then they say a refund will be 24hours. It's a disgrace - order literally ANYWHERE else. (They also said the manager would call me back for the refund, never did) - UPDATE: They are not taking my calls and the number below that the owner has given has blocked me.

Stopped going about a year ago as they kept getting orders wrong. Thought I would try it again... its not changed.. why ask a question if you are not going to listen to my answer its doubled in price since My last visit.

Un professional staff, waited one hour for the order and after one hour they said we are sorry we can deliver ur order. My advice not to order from this place

Ordered food and paid but it never showed up..... currently been waiting 2 hours..... left me tipsy and starved. Sad times lol

A beautiful place, with the most delicious shawarma and all kinds of pizza. Good people. We thank you all, and cheap prices.

I waited 3 hours for food. first you say that the driver will be there in 10 minutes and 30 minutes, and then you don't answer the phone. good food but service is a disaster.

Staff are very friendly Food is amazing always hot even in delivery All ingredients are fresh Meat and chicken taste so delicious I have tried almost all the menu I gave it 5/5.

Simply best takeaway in Warrington! Love all the food they’ve got, but especially shawarma and pizza👌 Really happy, buy food there regularly several years already🔝🔝🔝

Absolutely delicious! I’m visiting from the States and this is some of the best Shawarma I have ever had. Extremely nice staff inside, was able to talk with them while my food was being prepared. Once I was finished, I was ready to go back and order more!

The quality of service has deteriorated drastically in the last few months. The last few times delivery was very late. Today I ordered food online. They received the payment and send me confirmation email . After 1 and a half hour when I called them they said that they cancelled the order because my house is too far and the distance is more than 5 miles (even though the distance is actually less than 5 miles). They didn't even bother to inform me about cancellation. This was my last experience with them.

Absolutely rubbish - didn't show up for a deliveroo order and were really rude when I called to enquire - stay away from them

Didn't get the order what I placed for delivery.Rang the shop to say been waiting nearly 2 hours to be told "it was on its way".Kept ringing the shop to ask where my delivery was got no reply .. after this kept cutting the phone off.Took the money though.I ask for a refund ..but haven't received it back.This place is a joke..giving people raw food and saying its not their fault..just wish I seen the reviews first before ordering.

Ordered 2 hours ago. Still waiting. Not answering the phone. 10 year old son not eaten and its 9.30pm

The greasiest cheesy garlic bread I've ever eaten, dripping off it

Great food, the byriani share box is a must its really nice. People need to sort their attitude out in the shop apart from that highly recommended

the food tastes bad and the delivery is slow

Amazing food and friendly staff! Always finding myself coming back here! Jaafar is top guy when it comes to customer service!

I am a first time customer and was very hungry I found this takeaway in town while passing so called inside I ordered mixed kebab an Nan. The nan bread was burnt and the chicken and lamb was very dry . The mixed kebab had been over cooked from the grill and tasted very bad I would not recommend this takeaway and I will never visit again. Very disappointing.

Food is fresh and delicious. It really does look like on the pictures. Regular size Shawarma could be a bit bigger. Other than that it's very tasty!!

Had a mixed shawarma wrap which tasted strange amongst a few things on the side, woke up in the middle of the night with serious sickness and diarrhoea. Never again

Best shawerma in the north west. Tasty bread. Quick service. Friendly staff.

Really nice shawarma wrap well better then the one in the market place.

Ordered a middle east mixed grill wrap and found a FEATHER in the food. Staff said it flew into my food from the outside even though he wrapped it in foil, paper and a plastic bag. Reported to council. Filmed the interaction during my refund.

Bit underwhelmed - ordered a large mixed shawarma, but when it was delivered it was mostly naan (which was very thick) and salad. Not much meat at all. Dread to think what the regular sized one would be like!

Food is excellent, the only setbacks were when I asked for a receipt, he couldn't give me a receipt for the meal I had ordered. If your looking for service with a smile, forget it,

Excellent Restaurant , good grilled food, clean place, and good people there, one of the best in harehills area , i recommended everyone to try 😋...

Kebab was tasty but small portion. Paid nearly £10 for a "super double" mix shawarma but it wasn't big at all. Felt a bit ripped off.

Ordered tonight for the first time The menu looked really nice. My mixed shawarma chips and naan came with no sauces or salad as requested when putting order through. The naan was more like a flat bread and it wasnt edible. It was so hard and tough. The meat wasnt great and all the food was lukewarm. The complimentary garlic bread and cheese wasnt hot enough and like cardboard. Not great Won't order again

Ordered 4 meals for the family consisting of various Schwarma trays. Absolutely gorgeous. The free garlic bread was lovely. Delivery was quick. To top it all off I was a little short of cash to pay delivery man and he said sort it next time! What a kind gesture in an embarrassing moment. Would definitely recommend and use them again 👌

Halal food, good prices, and wonderful food

One of the nicest kebab and chips I've ever had, massive portion, food was hot. They didn't put the drink in by mistake, so I called, within 10 minutes the delivery driver came back with it, a really polite, friendly guy, an asset to your company, thank you for my beautiful meal

Worst experience, delivery took more than 2 hours and a half to arrive & it arrived missing the Biryani which we were looking forward to have & the rest of the food was cold. Tried calling the restaurant about the missing food but no one would answer. Never again. Don't order a delivery from there.

One of the best kebab houses in the North West, staff are friendly, food is always amazing. Great value for money and great service. Highly recommend!

Really bad food didn’t enjoy it one but I wouldn’t recommend this place to my worst enemy

Ordered a chicken shawrama and chips the bread that the shawarma came is was fully burnt forced me self to eat it so it doesn’t go for waste

Been here in the past and been ok. This time ordered regular lamb shwarma full of gristle and unable to chew had to throw away. Won't be going here again

Disgusting chicken tikka kabab was raw full of fat so raw that you couldn’t even chew it phoned the restaurant and they said they buy it like that and I should phone manufactures absolutely disgusted they refuse to change the food or give me a refund and pretend like it’s not there fault haven’t touched it and will be taking this further please be careful check your food

Chicken was raw phoned up and complained they refused to take responsibility or refund or change our order, very rude and won’t answer phone for days me and the kids were Ill throwing up do not buy from this place it should be illegal what they are doing and needs to be taken further will be getting in touch with health and safety inspectors please DO NOT BUY FROM HERE one day they are going to kill someone please be careful and check your food, also I’ve noticed that they are giving themselves 5 star reviews absolutely disgusting 🤢🤮🤮🤮

Very good and delicious shawarma, the only issue they don't have tahini sauce

The service was quick and friendly enough hence the 3 stars but the food was disappointing. The shawarma was a little too dry and overly salty and the chips were fries really. I liked the salad though.

Food was nice and authentic, service was great

The most worst restaurant in warrington We eaten the lamb biryani which was on 6.30pound and the taste was look like expire and even the spoon wasnt available with the dish.i dont suggest this to anyone specially for them whose looking for halal restaurant.

Ordered on their app "Biryani with mixed shwarma with chips", they delivered "chips with mixed shwarma no biryani (rice)". Rang to get it changed, they said it's called"Biryani with mixed shwarma, but if you select you want chips in the options, then they don't give you any Biryani at all, despite the dish being called Biryani". They refused to refund the dish or even send the biryani out in a separate container. They said the app has been like that for years and nobody ever selected the chips option before so it's my fault for selecting the chips options. Proper clowns. Get your menu right on the Yoyo app

I'd thought I'd try this place... I can say I wasn't disappointed. Went into this place and was met by "Zaff" I hope I've got his name right. Was greeted with a smile, which is rare now a days. I gave my order- mix shawarma with chips in a large tray. The guy started to make my order straight away. Another staff came in and asked if I wanted a naan bread with my order, I said yes why not. To recap- large tray of mix shawarma with chips and a naan for £8.00. With salad and sauces can't be bad. When opened, I tell you I had a hard time finishing it all! Thank you Zaff and Co.

Had the large mixed shawarma. Not impressed. Had the LARGE one , Think it must of been a kids LARGE one . Not very LARGE at all . Not worth £18 for the two. My wife thought she would have half tonight & half for lunch tomorrow. Not the case even she finished it. Anyway need to make some food now . Not happy 😡😡😡😡

worst place ever we ordered falafl I asked for no salad they put all salad I asked for sald and Ketchup and mayonnaise all over they send me separate chilly sauce and tahini sauce and the chips is was cold and they put in the oil again and Disrespectful staff when I called back to complain

Good lamb/ chicken/falafel kebab from here. Decent naan bread means it is still good to eat the next morning. Fairly priced so I am always here.

This place is absolutely not safe to eat at. And the food hygiene is laughable. I've ordered form here 3 days ago and I've gotten an extremely bad food poisoning and so did my fiends. Other members of my family have also ordered form this place and have gotten ill. I will never be ordering form here again and neither should you.

Our go-to lunch/dinner takeaway option if we're in Warrington centre. We love that the bread is made fresh. I'd recommend the lamb and falafel shawarmas.

Really delicious freshly made schwarma. Both lamb and falafel schwarmas were really delicious, with bread made in front of you, stretched out by hand and cooked in a traditional oven. Lots of salad and sauce options, and always a great experience from here. Super recommend for lunch or dinner!

So disappointing...they said the delivery will take about 15 to 20 min....it arrived after an hour....and you'd think that if i waited an hour to get my food it will actually be good...but sadly no....it was cold and soggy....a freaking mess....so so disappointing honestly. I thought that if they took this long to deliver it would at least be good food or hot....they act like they gave the food for free not like i actually paid for it. Won't be ordering again from them. Waste if time and money.

Food arrived cold and chicken shawarma was overcooked!

Chiken meat fine but lamb was awful. Nothing special 👎

D&V as well as terrible stomach cramps from this place for both of us. AVOID!

Awful. Not what described. Ordered for 3 people. Got portion for 2. Ordered biriyani and in comments asked for chips or rice. So I chose chips as I thought it was extra as biriyani is a rice dish and sauce. When it cam it was just chips and no rice and sauce. Rang to complain and they said well some people don’t like rice so we put the option for chips. It is a biriyani! A rice dish!! Don’t advertise it if it isn’t. Terrible! never order from here! Food awful aswell! I would leave no star if I could

Used these guys for years and they've been brilliant but I've just had my ordered cancelled due to them having no drivers which is understandable but they've said my accounts been suspended for me violating the terms and conditions, my money has been taken and I think its ridiculous they can take money without having any means of carrying out the order.

Nice shop yummy pizza... Soo delicious

Found food to be ok, didn't felt so great.

The food is tasty and price affordable The falafel is delicious but for me it is spicy

Absolutely shocking experience trying to order a takeaway ! They took my order and payment online then cancelled my order straight away and was told I would get a refund in 5 days ! spoke directly to the shop and was confronted by an abusive employee and was told its not his problem and put the phone down on me , avoid at all costs

Halal. Amazing food. Great staff. This sums up the place. Loved the food. One of my favourite places for juicy succulent shawarma. The fatayer is my favourite. The staff were very friendly and helpful. The price is also competitive. The place opens around lunch time. There is on street parking available opposite this place. Its more takeaway than restaurant as there isnt much seating available. Deffo recommend. If you found my review helpful then a like would be much appreciated.

Never order from here for pick up. It showed 5 to 15 minutes as I ordered and after 25 minutes when I went to pick up they said they didn't even start making it and would take another 15 minutes. I had clearly mentioned even in notes that I have a bus to catch and because of this I just paid 20 pounds for nothing. Had to go empty stomach for night shift. Never ever will I again go there.

Good food but very rude staff especially towards women

Shawarma wrap was absolute spot on

Simply the best shawarma in town 🤩 super delicious and always fresh. Guys, you are doing great job 👏🏼

Food wasn't up to my standards, my dog thought the same thing as it didn't touch the food either.

Had a great shawarma (chicken )

Excellent food. Ordered the special pizza. It was sublime The mixed wraps were delicious too.

Delicious shawarma good size platters £6.50 for lamb shawarma with fries, naan and salad kept me full all day.

Awsome shawarma experience. Nice quality and quantity.

Fantastic taste, meat more similar with German/Polish kebab and these nan breads made there... amazing! Definitely recommend.

Excellent food well worth a visit.

best shawarma place in warrington lightning fast deliveries ! food is rly good

Top food, chicken tray is amazing

Absolute disgrace charged us over £30 and never delivered, called 20 times according to my phone and deliveroo can't provide a refund, also they have approved it on their side as delivered. Absolutely disgusting, I understand the times are tough but this is theft nothing else!

On one day food was cold and no taste!!! I was order again and them cancelled my order 1 hour later completely not recommended!!!!!!!

Good food. Good size Portions, value for money.

My pizza was burnt and the dough was mouldy. I called to to complain and they yelled down the phone saying it was mint... I've posted a photo, that's mould.

Best shawarma in Warrington :D Food always turns up on time, massive portions, really good (homemade?) houmous :)

Just passing through Warrington and found this place 👌👌 Lamb Shwarma Lamb fatayer ❤️

A bit over priced. Asked for a large and it was the same size as the regular. But the food was ok.

Always Top Notch those hand made baked breads are Awesome !

Nice workers, amazing pizza, but not enough sanitisation, which we definitely need in these troubling times.

Very disipointed this is 2nd time I ordered the lamb was so dry & no tasty 😡 first time ordered was lovely I recommend it to all family & friends so so disipointed these time 😡😡

I'd never come across this place until I started using Deliveroo. I had the mixed meat tray. It came with chips, a carton of salad, and two sauces. I had chilli and garlic. It also came with a Naan. I can't fault a single thing about this meal. It was quite honestly the best kebab I've ever had in Warrington. I'll be back.

Best shawarma for me and my wife.

The best in Warrington! Usually I don't eat lamb, but your lamb is something wow! :)

The food is ok , but you don't get what you order , at least not always and when you call them , they are saying that will try to fix it , but they are forgetting quickly about you , unprofessional, very disappointed!!

The best takeaway in my life. Not joking.

Fresh and tasty every time we order.The best in Warrington

Best shawarma in Warrington. Worth the wait.