Shant Restaurant in Blaby

Ordered a takeaway which totalled to £23 from online menu when I got there to pay it was £38.75 when queried I was told the website I ordered from was not there’s I showed the website with my order on and was told it needed to be looked into.. I stated it needs looking at false advertising .. when I got home I added up the price of the meals and it totalled to £30 I rang and ask abt it he said the menu I was given with my order where over 3 years old and I stated you shouldn’t be using them then false advertising he agreed..and he stated also Google fraud was involved due to the advertising online.. tho it is there online shant website.. so yes was totally fobbed off.. if your doing it to all these people which you obviously are you all should bow your heads in shame ..

Disappointing experience from the beginning. Menus sticky. Prices on the menu are NOT correct. There is a sign on the wall saying a slight increase. Nope. It’s a significant increase. Post covid I expect increases. But transparency in menu prices is vital. It’s fair. Be careful. Mixed grill had items missing that we were not advised about. Asked for take away for items not eaten. Chips were thrown in on top and not in any bag. Shocking! Disappointing. Avoid. Stay away.

BEWARE Prices they actually charge are FAR MORE EXPENSIVE THAN SHOWN ON MENU. SO ASK. 25 to 30% more in our case ! Food is nice enough and good quantity. Service was OK although only us and another couple in restaurant. Whilst they are trying in difficult times and welcoming they seem to have just taken it all over from Sands and taken any feeling of quality environment away. It is clean and tidy but just feels basic now. Front of house please remember that even your own presentation matters.. wear a shirt not random T shirts. We won't be going back.. sorry. Please listen to reviewers we do actually want you to succeed.

This place Plain Pickle Tray £3.55 . Mango Chutney £1.25 is amazing 🤩 make sure you get excellent service with everything

Fantastic meal tonight. The Lamb Kerala was amazing

Awful food and service is very poor, my birthday meal was ruined.

Food was cold and had no flavour, worse curry I’ve ever had. Management and service non existent. Dirty plates and cutlery. Would not recommend.

The food was very good but highly priced. The staff were very attentive but desperately need to dress to the standard they are aiming to provide. I dress smarter for a visit to the allotment. We were the only cover in a 60 seater restaurant. Not a single other guest arrived during our 90 minutes there. It left us wondering if the rest of the world knew something we didn't. The decor was like the atmosphere, nonexistent. Tables were bare and worn. A prime location in a large village. What a shame.

I never review, until now… we had high hopes for Shant but sadly, it was not the case. The food was mostly bland yet unbelievably expensive. I appreciate costs have gone up everywhere but at £75 for two people on an very average take away, it was really disappointing.

My Dad is Indian so I can confirm Great Indian food here. You will not be disappointed!!! Kerala curry was banging

Shocking place, poor service and possibly not meeting the published food rating. Better places to eat in Anstey. My advice avoid or be disappointed.

Very quiet the brilliant value for money. Great service and magnificent food quality

Three attempts on three separate occasions to deliver an order without something missing or wrong, and three failures. Whether you are missing a side or a main meal, they are blatantly unapologetic and make no attempt to reconcile. When you call to say you're missing something, you are greeted with confrontation and an assumption that it is *you* who are wrong, receipt or not, and in most instances they will simply put the phone down on you to get you go go away. Customer service here is clearly not a main objective, nor something they aim on improving. Discounts which never come to fruition are not a suitable compensation for taking money from a customer and refusing to deliver what was ordered, especially when the price is far higher than other local places. It is a shame that the management and the personnel manning the phones are so abhorrent and ignorant, as often the food can be quite nice .. but not nice enough to put up with terrible customer service. There are much nicer places in the Glenfield/Leicester area who value their customers and make excellent quality food - so I suggest trying other places before resigning to the half-baked pot-luck at Shant's. "Shant" be ordering again.

The most painstakingly awful customer service I have EVER received. Once they have your money they no longer care to help when they get your order wrong. Almost £100 order and all we have had is stress.

Please read full review Bad ! Shocking ! Do not use trust me ! My curry arrived 45mins late stone cold 🥶and when I say stone cold I mean it When called No apology I asked for money back they offered be 20% I declined and said 50% would be acceptable they refused and said they would have to call the manager and call me back no body did After 3/4 calls back I still get the same we cannot get hold of the manager ( yeah ok 🙄) two weeks later I called again for one last time still nothing so now I find myself writing this review! Another think you note when ordering online they ad VAT at the point of checkout which makes the curry very expensive £46 for 2 people ( standard order ) but still ordered as hungry. Trust me save yourself the disappointment order elsewhere Every time I called they promised to call me back to rectify never did…very poor

Over two hour wait for a disappointing expensive Luke warm very salty curry. First and last time thanks.

They deserve to be busier than they are, really good food and able to cater for my coeliac son. Recommended.

Really nice meal friendly staff overall very nice

A group of 9 went to shants and we need to warn you... Firstly we were shown to our table, paper coverings ..not even table cloth size.. no place settings just a bare table, we ordered poppadum's and pickles we got them in a timely manner.. then over a hour wait for our food .. we were only one of two tables occupied.. The naan breads were really nice but that's where it ends.. the food was bland, lifeless and none inspiring ... then the bill !!!! £5 a pint for mediocre beer ... never again will we go or recommend this place ... it used to be amazing now its so so poor.. be warned

Beautiful food, great portions, Just a shame the service is awful.

Clean and professional service. Great food at reasonable price.

This place is second to none. I've been going here for years and can't fault them. They can never do enough for you and always make your experience there special and memorable

Restaurant seems to have gone downhill since changing hands again, although the waiters are trying their best, we were served the wrong drinks and had to wait a considerable amount of time for the food. The food doesn’t taste the same as previously so unsure of the the chef has also changed. The same curries seem rather oily and the rice wasn’t fresh. The nan wasn’t as crispy as normal either. The new owner seems incredibly awkward with his interactions, it would be much more pleasant if he was more easy going.

Great food, nice atmosphere good prices

Meal deal for 3 for 30 quid is a absolute steal! Loads of food for the money and beautiful. Not available on weekends though

Price did seem a bit high, but went because I was recommended. Not disappointed, the portion sizes more than made up for the price. And the food tasted really good too.

Food is okayish. but delivery took over 2 hours when we were told it would take 50 minutes. Had to pay £5 delivery and when we complained we got offered some poppadoms with our next order and the Manager was quite rude about it.

Service was awful. Food was brilliant. We were served poor quality beer (end of barrel), waited half an hour before drinks were served and then another half an hour before my drink was replaced, asked the young male waiter for multiple things during the meal (drinks, food, bill, card machine) and it was forgotten every time. Saving grace was the good quality food but isn't enough to encourage me back.

Gorgeous food, great personal service. Recommended

Fab Food well worth a visit Great portions and lots of flavour

The starters were all delicious and most of the mains were. The coconut rice has more coconut in it than rice and the peshwari naan was too coconutty for us. However the chicken tikka naan was the nicest naan bread I have ever had and the korma was spot on.

Arrived at 6:10 and looked promising. Greeted at the bar and was asked to sit at our table which was OK by us. As we were the only ones in at that time, the atmosphere was very sterile, especially with the cheap paper table coverings. but as this was our first family night out since March and the lockdownwe didn't know what to expect. I enquired about the eat out to help out scheme and if they were participating and they were, so great for us!! Ordered a round of drinks which was delivered quite promptly but that was when the service went slow. Had to call someone over to ask for popudums. Then only after they were consumed did he take our food order. ( I even got him to repeat the order back to confirm as I wasn't over confident.) We got our starters at 7pm some 50 minutes after arriving and at that time, some of the tables which arrived were finishing there mains.... I ordered a jug water and had to ask twice for glasses and ice, but took me going to the bar(nobody there) and finally finding someone near the kitchen who finally gave us some glasses and 4 cubes of ice!!! Sitting looking at our empty starter plates for 20 minutes, the kids were getting restless and I asked to be cleared and our mains as soon as possible. Another 20 minutes passed and we finally got our meals. Missing was 3 rice and a side order was incorrect. Even after the read back!! Now I was starting to loose faith.... Especially when 5 minutes passed and I had to ask for cutlery to eat..... As the food was ok I wasn't going to flip too much, but having an offer which is supposed to get more custom returning to out hospitality industry after the pandemic lockdown, Shant's is failing drastically. I felt sorry for the young lady, who was obviously distressed being forced to deliver an offer in those circumstances. Needed at least 1 other team member. I espressed my views about the food and service offer to the waiter, who I found out was actually the manager!! who gave me a fake apology and no other incentive for me to return, which we probably won't.. I gave it 1 star, purely as the food was ok, but I can cook a nice meal at home. Food is only a small part of the overall eating out experience, isn't it? It really deserved 0

Really enjoyed our first experience at Shant! The waiter Prash was really friendly and attentive. The food was so tasty and really good value for money. Portion sizes were perfect and we stupidly forgot to order our rice, which was resolved within minutes. We will definitely be returning and they are also doing the eat out to help out scheme so all food is half price! I 100% recommended :)

We ordered a delivery and if came exactly on the hour, the food was hot and tasty, and we will be visiting this restaurant when it opens,

Excellent service - went above and beyond to help accommodate. The food is absolutely fantastic and consistent - never had a bad meal yet. The staff are friendly and always happy to help. Cannot fault it!!!

I know this counts for nothing as a review for a Indian restaurant but i needed to let you know that after ordering a take away we were left high and dry without food. It will be an hour! He’s on his way! Another 20 mins! Gutted! I even bothered! Oh well! There could have been worse things!

Food is top notch as even though a management change has occurred all the previous staff are still in place, service is good and never a wait to be served food or drinks.

The food was tasty enough and the service was polite but rather awkward. The waiter clearly felt ill at ease with the new rules that you pay for drinks with cash in one area and food with cash in another area, both being required before service. Decor is lovely. Need to sort out card payments and timings. Having three different restaurant names on the various menus and notices kind of gives away the Phoenix nature of the business.

Wonderful tasty meal. Excellent staff. Reasonable prices.

Top quality Indian restaurant. Not your usual place selling variations on the same basic gravy. Beer in great nick as well.

Great food at a reasonable price

Went here 3 days ago, tiny bits of chicken and was very bland, no taster menu and the owner was going around saying someone has stolen his coat. Not happy with the service you expect.

Fairly regular here, food is always bang on and priced well, keep it up guys 👍

Excellent food. Good portions. Friendly service.

Another excellent meal with great, friendly service. If you like grest Indian food in a friendly welcoming environment then give Shah's a try.

Served by Alister ! Amazing service ,amazing food waitress was amazing . We went here for my little sisters birthday had the best time we will definitely Come back again personally I recommend the mango chicken with jeera rice

What a super place. The staff are really great, the food is very good, the room is a pleasant place to be and the owner is very friendly. They’ve got it all pretty much spot on. And it’s still reasonably priced. If you like curry, don’t hesitate.

This was a group get together,with 7 of us. The atmosphere is very nice. Staff were very professional,friendly & accommodating.Our meals were all gorgeous & all had a tiny taster for each of us to try the main we had ordered. The flavours were amazing. All the meals served at the same time & good value for money. 2 of us couldn't eat all of our meal,it was packaged for us to take away. We are planning to go back very soon. We would all highly recommend a visit,you won't be disappointed

Excellent Paneer Kebab starter with just enough spice, followed by a chicken tikka dhansak to die for - I will be back

It's ok but the food isn't as good as expected and customer service is rubbish.

Absolutely amazing food. Service is the best experience to date. This is a must for all Indian food lovers.

Top place for food, staff very friendly food was amazing catered for both adults and children. 100% recommend people to go.

Very nice food, good service. Good attention to detail!

Nice tasty food at reasonable prices. Especially like the way they bring you a tasting sample of your dish to check its not too spicy or mild for you before its served.

Shah's Indian restaurant. Be more of an upper class Indian restaurant. Give it a go. Friendly staff, good service. They do a taster before you eat your main meal so if you want it a little bit more spicy or not just tell the staff. It's nice to have that little extra touch.

New to Glenfield and my second meal from Shahs , this time a takeaway. Collected in person so I could have a nice cold beer and a chat with the owner 👍 . Both eating in and take out the food was amazing, so happy to have somewhere so nice in walking distance, the staff are very pleasant and helpful and s few really special touches like a little dish of your order being brought to the table for you to taste and make changes if needed before the meal is served at your table , never seen this done before . Well done to all the staff , really looking forward to our best visit

Great food and reasonable prices

Not bad. Couple of us had a korma and thought the same thing that the sauce was a bit on the thin side compared to other places we've been. The food wasn't bad we had no complaints, just nothing that made us think wow. Might be other things in the menu that are better. The staff were friendly and attentive, food prices were moderate to expensive, the drinks were not cheap. Seats were comfy, atmosphere was good. They had some weird cutlery that i personally didn't like but others in our party did really like it lol.

Great food, great service!! Will be going again, Ican highly recommend this place if you like Indian food.

Brilliant service, happy to personalise your meal if wanted and you also get little tasters to check that you're happy with spiciness etc!

I have just been cancer and I had a takaesy delivered to my home, it's the first time I have used this Indian and it's the best food I have ever had.o asked them to cook me something special and omg the did that!!! they spoke to me with respect and was very helpful. I will never use another Indian takeaway again thank you very much

Fantastic food fantastic service and fantastic place good food

Went here on the recommendation of a colleague when in town for work, food was fantastic and the staff were excellent, couldn't recommend enough.

Now known as Shah's, we couldn't rate it more highly. They were attentive, without rushing us, listened to our requests, and made for a delightful meal. The food was excellent!! We will definetly be returning and I would not hesitate to recommend it.

Excellent food and good value for money and very friendly staff

Excellent meals. Not Sands but Shahs. Still great.

Amazing food, the presentation is 5 star, staff are very friendly. I keep going again and again.

Great homemade Indian cuisine, superb decoration, excellent service

Fabulous food. Excellent service and very reasonable prices. Lovely fresh clean feel to the place. Definitely recommend.

Fantastic experience all round 🌶

Fantastic food and staff especially the lovely friendly young barman.

Excellent friendly atmosphere. Defiantly recommended. Great food and service too 😊

Amazing food, brilliant atmosphere and amazing staff

Warm welcome. Had to wait 1 hour for main course. Food was good and a reasonable price.

Lovely food, lovely people very helpful, even had reading glasses cos my sister forgot hers! Was a tad cool, take a jumper!

Birthday meal and it was lovely. Good singer as well

Very nice food. Friendly staff. Pleasant surroundings we were visiting friends who regularly dine here. Can see why.

Superb food and service. Thoroughly enjoyed our meal.

Great food, nice clean establishment perfect all round. Well recommended 👌

Always great fresh food and amazing service. Everything made fresh to order. A favourite for many years

Love eating here. Amazing good and wonderful staff. Really highly reccomend Sands.

Outstanding meal. Great service and host

A Very good Indian restaurant, staff are friendly and the food is exceptional.

Food ok.... Really disappointed that there was not food choice for our 3 year old. We asked for nuggets and chips. But we got grilled chicken and were charged £8. Excessive for a kids meal. :/ Cockroaches central

“The food was so late I had to do take away” POOR TIME MANAGEMENT - BELOW EXPECTATIONS – VERY DISAPPOINTED On their website they state “In these uncertain times whereby personal compromises become a necessity, we at Sand’s offer no such compromise” unfortunately my experience wasn’t to a high standard as the website would have you believe. Issues with the service: The venue was pre-booked for a bridal shower/hen do evening, and a table set for 20. We came around 6:30 but was served food around 8:40. It took around 40 mins from arrival before anyone took our order. The restaurant seats maybe 35-40 people. Since we occupied around half their seating you would hope that they would have been prepared. They actually served 4 couples before my table was served even though most of them came in a good while after we were seated. By 8.40 half of our group had been served for some reason! I had to chase down my food. I was told twice that my food was coming “now.” It didn’t. My taxi that they booked arrived before my food. I got my full meal before my table did because I had to rush out, and the other half the group who had already been served, were finishing their food by the time I left!!!!! Issues with the food: I ordered Chicken Tikka Massala, boiled rice and garlic naan which came to £12.40. The Chicken tikka was mostly sauce - the flavour was alright but was an unusual bright red (brighter than the picture) and the rice was slightly undercooked. The portion of the rice was less than half of the amount in the picture, which doesn’t work with the ratio of the (mostly sauce) meat dish they gave. The naan was quite flat (it was closer to Roti than what I’d expect for naan) and slightly smaller than a medium sized plate for £2.75- oh yes and there was a bit of coal on it, but at least that shows the cooking method. The consistency of the naan was nice but I don’t think that it was worth my £2.75. Scoring: Value for money – 1.5/ 5 Food – 2.5/5 Service - 0.5/5 Venue 5/5 Advice: Don’t go as a group and be prepared to wait.

Very poor service slow food disgusting four from wales not happy at all

Always make a point of trying to eat here whenever I visit Leicester. It is an amazing restaurant.

Amazing food as always will recommend the crispy chicken starter beautiful

There's lots of choice of Indian restaurants in Leicester but this definitely is one of the best in the area. Such great service from the minute you walk in, fantastic food and huge portions! I liked the 'different to the norm' options on the menu too especially the starters and they even have healthy options of their curries for anyone on a health kick. You can also choose the spicy levels of your curry from mild to very hot and you get to try a small taster before your main meal is brought to you just to make sure it's exactly the right taste that you wanted. It's all about the small details....I can't wait to go back!

Eaten 3 times this week with Sands take away and its Fantastic! Really nice people work there also.

Superb Indian meal. First class!! I always visit when in the area. Never been disappointed.

Well let me see I asked them do your biryani have nuts I have a nut allergy thay said no so I went ahead It came spent whole time picking out nuts not good woz very poorly next day so not been back

Ok let me start with the bill and this is for 2 people as a take away….Veg Korma £6.75, Tandoori Mixed Grill £12.95, Lamb Biryani £8.45, Tandoori Chicken £7.95 and Cheese Naan x 2 £5.50 + discount -£4.18 brining a total of £37.42…....and I was still hungry. 1. The Veg Korma was so sweet I thought it was a dessert. It tasted like it came out of a bottle from Tesco. 2. The Tandoori Mixed grill was 6 pieces of meat all chucked into a bag and by time I got home it was mashed up n squashed. Any other restaurant would have put it into a foil tray and was it really worth that price? And it tells you on the menu this is for 2 people. Really? This wont even fill my 5 year old nephew 3. The Lamb Biryani was tasty but out of the whole tray there was only 4 pieces of lamb approx size 1cm3. really only 4 pieces? 4. Tandoori chicken this really disappointed me as it was only 2 pieces of chicken legs for £7.95 and it was over cooked. The chicken was all dry in the middle. The cheese naan was ok. We did not go to this place when it was busy we went as soon as it opened so they had no excuse why the food and service was this poor. But a colleague of mine has told me it’s just there take away service is like that. If you go in then it’s a lot better. But I still think its no excuse they need to brush up on that.

had a very good birthday meal very nice food