Shanghai Restaurant in Gloucester - Phone Number, Reservations, Reviews

Good quality food & very nice delivery driver

Driver didn’t read the note left !

portions are very small and they make u share how can i share 12 pieces of salt n pepper chicken with 3 people it’s ridiculous

the delivery time kept moving back fromb7.35 back til 8.10

Food was bland and driver spent ten minutes trying to find my address. In the end I had to go searching for him!

Really good food and served fast too 👍🏼 Would recommend the salt and chilli prawns

Edit: food has now gone to a one star as I have been glued to the toilet all morning. Nice. Only reason this place is getting one star is because it's a genuinely nice Chinese. If it weren't for that I wouldn't even give it a star. The "all you can eat" is a sham. We were sat down, got given drink quickly which was nice. We ordered starters. 3 of which turned up the rest must've been imaginary. We then waited an hour for some main dishes. Again half of which turned up. To then be told that the kitchen was closing. 23 quid each for 10 downsized portions of food. Said we'd ordered 16 dishes on the receipt when I counted 9 that actually came out. Absolutely shocking.

We all left full and happy. The whole team were very welcoming.

Excellent food, very good service would go again.

Lovely food served by helpful and friendly staff. Our meal was sold in a way I’ve never encountered before, for a fixed price. An extensive menu, from which we could choose 6 dishes between us. Each served as a relatively small portion, which can be refilled as many times as you wish. With a financial penalty if you unnecessarily wasted food. In our opinion a brilliant idea!

Chinese banquet dining with a fixed price all you can eat menu to order from. Plenty of choices and tasty food cooked to order - even our children were adventurous and tried foods they would not usually choose on a menu. Clearly quite busy so booking ahead is advisable.

Can recommend their all you can eat. Good food good service, reasonable price

I ordered a takeaway from this restaurant and it was inedible. I ordered barbecue spare ribs which was ok but not exceptional and king prawn vermicelli which was watery no taste and disgusting will not be ordering from here again.

Great food and service and affordable

Recommend for anyone who lives Chinese 😍

Restaurant was very busy at time a few big parties, service was very poor given dishes for approx 3 people on a 10 people table dishes ordered not given. The food we had was tasty. Would I go again with a larger party very doubtful

Although the food was still very nice, the service wasn't as good and it seemed there were two different chefs as we ordered the same dish twice but tasting different.

Absolutely awful, firstly stood waiting for the food which was ready but sat around waiting while somebody had a chat on the phone to then run and grab the food, food was stone cold, the smoked chicken over cooked so badly you can't eat it solid hard pieces of chicken, to then top it off a long hair in the rice. I also called to question the portion sizes as £4.80 for what was a handful of chips which is not even enough for one person to be told this is restaurant portion size. Completely and utterly ripped off. The food went straight in the bin. If I could give a 0 star rating rating I would.

Had a small delivery. VERY expensive, prob worst takeaway we have ever had.. Chow mein 6 tiny bits of chicken, thin noodles were OK but only warm / bland no flavour small portion for almost £9. Same with chicken fried rice hardly any meat at all but at least it was hot. Half a bag of chips for almost £5, never again will have Takeaway from here. Delivery was quick, but with poor quality not surprising

Food was as nice as it always is

Great food don't like how they tell you that you have a limited time, unfortunately slow service and the portions have shrunk crispy squid for 4 people was 5 units on the plate on asking why was told you can order again.....yes I can when you waiter decides to comes back. Really gone down hill won't be going again 😪

It's OK, but it's not my thing...

Great meal here with large group. All food was lovely but (being picky) duck starter needs a bigger sauce bowl as we ran out.

Fantastic food, incredible service and overall a wonderful experience

The starters was really nice and we enjoyed every bit of it but the main dishes was 😭😭

Amazing fresh Chinese food. Been here a few times with friends and never let us down.

Came here for a family birthday, to be told my very petite 11yr old would be an adult price of £23.50….which is just ridiculous. No way my daughter would eat the same amount of food as an adult. The only other option was she could have a portion of chips instead….not she could be charged as a 10yr old which is still steep but more reasonable than an adult fee!! Really disappointed at the way we were treated regarding the issue also. Will definitely be thinking twice of eating here again as a family with children.

Not up to normal standard, service slow and food delivery slow.

Probably the worst Chinese I have ever tasted. Chewy Chilli Beef with tasteless Singapore fried rice. Portion size was also pathetic but this wasn’t important as I wouldn’t want to eat any more from this restaurant. Won’t order from here again.

Never fails to satisfy our hunger, brilliant food 😋

Second time here for a family gathering. I like the way they do things, portions, the rules for the buffet, and the recipes were excellent. Service a tad slower than I'd hope for perhaps but it was busy. A very minor inconvenience. Good alcohol free beer available.

Food us ok but the price hike is a joke. Left menu is old, black one is the newest one. I even added together all dishes from thr set meal E and they came up to £61.3, ordered as a set they are £65. What a joke!

Lovely staff and service, I would definitely recommend the food was amazing 👏🏾

Absolutely delicious food, freshly cooked, and wonderful staff who were very attentive to your needs.

Would give a 0 if I could, I made a booking for a table of 25 with a months prior notice, I was told over the phone that we would all be seated together, when we arrived they had given us 3 table in 3 different locations of the restaurant and when I asked for the tables to be moved together, the staff members were rude and didn’t want to listen to us, customer service was very unprofessional would never come back. The food is horrendous anyway.

Wonderful food.Excellently displayed & served.Would recommend

Had good meals here in the past and usually with very large tables. 2 of us rrived today (wed) at 8.45 and was told kitchen closed when advertised till 10.30 on the door, not even offered takeaway. So really really left disappointed and will think twice before recommending to anyone again

What a find on a short break to Gloucester! Food was delicious, service was quick and staff were friendly and attentive. Would definitely visit again

Our favourite family go to restaurant by far!

Drove past and spotted this place and decided to stop. They managed to squeeze us in without a booking, Food was really tasty and came out fast. Great all you can eat, we will be back

First visit very warm welcome attentive service even when busy, lovely staff delicious menu! Thankyou will visit often! Luke Gloucester

lots of things done with bread crumbs or pastry . beware main course numbers restricted and portion size small.

Really pleased to have found this place and we will definitely be back soon. Excellent experience from start to finish - lovely, attentive staff who went above and beyond to make us feel welcome and supported (got to give a special shout out to Murphy) and really tasty food. There was a wide range of food to experience and the flavours were very good. Highly recommended and we can't wait to go back...

This place went really downhill a few years ago. I was invited for a birthday party recently and it has totally changed! The service was amazing, the food was delicious and the environment was calm and friendly. I have since been a few more times and each time it has been amazing. The staff their are so attentive and kind.

Excellent food and service. We will be returning. Very fast delivery service with Deliveroo too!

Was my favourite restaurant, but dissapointed of late. I dont know if things have changed in the kitchen, but a few of us, not all the same time had bad bellys and visited the loo too many times. What's going on guys?

The food was beautiful the staff very friendly all food was freshly cooked would recommend anyone coming to Gloucester to try this place out of this world

Went to celebrate my grandson 18th birthday will be going back

Food is OK but they do not bring enough for the amount of people. Shouldn't have to constantly ask for more so everyone can eat together. Staff are awfully rude and not interested in anything apart from money. Ripped off with wine as agreed price was ignored and they added £6 without telling me. Also they charge quiet a lot for cola which they poured from a bottle which had been purchased at Lidel. On leaving they accused us of 2 people not paying (who had paid first) with no apology. Not clean and tidy in the restaurant with staff bags, coat and boxes of stock on table next to us. Restaurant very tired with zero atmosphere. We went back in January and it was lovely. Maybe they have changed hands. I will certainly never recommend and will never go back

Food is amazing. Highly recommended.

Really good value for money. Not a big fan of buffets, but this was one of the best I've had. Staff were really friendly.

Been here a few times. Food is always delicious, always seems manic but the staff are ace and do it well!

Poor service, food so slow and potion for 2 not 7 with every dish, had to keep asking for more. Rice & noodles better but waited for accompanying dish so long it all went cold. Drinks a rip off , so expensive, ask for large wine you get small but charged for large, they say it is a large but I know my wine portions. Ask for duck for 7 and again you get enough for 2 and the cucumber trimmings were dry, old and so stingy. They keep you there to keep buying drinks. We felt like an inconvenience not a paying customer.

Fantastic! Staff extremely friendly, food was great. Lovely experience

Had a great night but the food very slow coming and very small portions but what we had tasted my great. The bar prices were expensive.

I never leave reviews but I don’t want anyone having the stomach bug I have. Not eating here again… whole family got food poisoning. DO NOT RECOMMEND.

Awesome food, great service. Love this place

Standard Chinese restaurant with all-you-can-eat option. Food was adequate.

Food quality was OK, few items unavailable. Service was quick.

Good was average. Service was slow. Overpriced . And Toilets were disgusting.

Service was an absolute shambles, constantly being asked to order food yet several dishes never even arrived! Not a patch on previous owners service. Unlikely to return sadly.

If I could give this a zero I would. The food has no taste. The sweet and sour chicken looked highlighter pink. Overpriced. I'm pretty sure I have diahoerra now.

Lots of food order items didn't arrive, not just once but every time an order taken. Wait exceptionally long but staff asked every 5 ish minutes if we wanted to order food!! Mains minute, 4 Prawns for 7 people so placed yet another order for 4 more Prawns!!! but wait so long food cold or we eat plain noodled and rice. Insulting to think they still charged us £21.20 each. Staff friendly but whole service was an absolute shambles. Been going to shanghai for decades but now unfortunately I will never return.

Extra small portion. Late service

Food was horrible no taste or flavour such a shame as was a lovley place to eat from before it changed hands would never eat here again !

Had a lovely meal and enjoyed the new year festivities 👌

The food was overpriced for the quality and the chicken curry tasted sour which made me I'll.

Had one dish that was wrong, but quickly rectified, service was great

Great food good service drinks a little bit pricey all in all had a good evening

Still great food. Bit pricey but worth it. Great portions!

First visit to Shanghai Restaurant today. First impressions were fabulous, a huge smile from one of the staff at the door who took us to our table straight away. Felt instantly welcomed. And the food was just exquisite!!! Perfect sized portions and incredibly, tasty with top notch ingredients used. All staff were polite, efficient and gave an excellent level of service. We will most certainly be making this Restaurant one of our regulars!

One of my favourite places to eat, massive range of food all cooked fresh and arrives quickly and piping hot. Lots of staff on hand for drinks etc only down side is on street parking

no taste no meat singapore fried rice worst in Gloucester. I do not recommend . I ordered 4 times each time something different. poverty food.

Ordered crispy LAMB but received crispy DUCK, all the food was of good quality but not what was ordered so very disappointed

Food was delicious and staff were very friendly and helpful.

Used as a Take Away. Not as good as it was a few years ago, pricey now too, maybe need to up their game a little?

Excellent food and friendly atmosphere. Would recommend.

I have only been here twice so far, but it's bar far, best chinese restaurant I've been to. Great tasty food, great customer service, and reasonably priced.

Outstanding Will definitely be back.

Went for the all you can eat buffet and it was excellent. Top quality food served by lovely staff. Made our visit an absolute pleasure. Will definitely be visiting again.

What a shame. The Shanghai has long been my favourite restaurant until now. Our first visit since the change of ownership/management and I was really disappointed by the quality of food, my son’s favourite was salt and pepper squid but it was terrible. We will not return and now need to find an alternative Chinese. Edit Oct 22, it has got a lot better since my original post, although the salt and pepper squid is still not good!!

My first visit and been meaning to try for years. It was a lovely buffet with the partner and daughter, every dish was nice and hot, prompt service and drinks, lovely atmosphere. Book your table to avoid disappointment. Will definitely return 💯

Poor service poor amount on plate had to wait 10min after main course was delivered for rice not very good evening out won't be going there again did complain when paying but just said that's what is .

First time visiting really good filling food friendly staff would recommend a friend or two 😀 😊

Good food, quick service, friendly staff. Managed to fit in reservation on same day.

I visit the place quite alot and always good food and they welcome us with kindness

Always good.eat in or take away.👍

Really tasty food that is served quickly. The buffet style is eat all you want but order from the menu and it’s brought to your table. Nice friendly staff and a great selection on the menu… a tiny negative is the parking, there isn’t a designated car park so you have to hunt about a bit.

Booked a table here while in Gloucester with work. I have to say this is the best restraunt I have been to recently. Nice air conditioned (was 35 degrees outside!). Friendly attentive staff, quick service, great food and all at a decent price. I can highly recommend their ribs in Japanese sauce. Yumm, yumm. If I am ever in the area again, I will be eating here!

Even after the terrible experience with the apathetic people that worked at this place, where usually I wouldn't judge a place based on it's staff, however if a place has made a mistake there should be something in place to make up for this, not mock and behave discourteously...either way... the food has made me and my pals feel really sick. So maybe the poor treatment was a sign that the food was awful too. So to repeat...eating from here has all in all been a very bad experience... staff, wrong order aside....THE FOOD WILL MAKE YOU FEEL VERY SICK!! This to me is the most important message here. Looking for another chinese place in Gloucester...fingers crossed :)

Food is a bit of a mixed bag. Most is nice but a few items which on paper sound appealing just arent when on the dish unfortunately. While it is all you can eat you are only allowed to order seven dishes at once before ordering any more.Fine for smaller groups The service was ok but a little slow at times

We're an out of town family passing through after heavy traffic on M5...staff were very friendly, cheerful and helpful, as we didn't know the their buffet style menu. Food was excellent, noodles had a superb 'wok hei' (I am Chinese and understand the certain necessities of such cuisine)...if we were ever to return to this neck of the UK, we would definitely return. They also have a customer car park.

Yummy food. Will be using again.

Not a buffet fresh food and great selection. Love this place for the food.

Very good the staff was so friendly helpful the food was superb and it was all an amazing experience

Amazing food we had the all food you can eat great value and free parking round the back

We went for a birthday meal, the starters were nice however the mains were not great. There were 8 of us at the table so had a good selection but quality of food was poor. We had booked the meal as the website says £19.50 per person so cheaper than other options thought we would try it. Then when arrived the menu said £22.50 per person. We questioned with staff who told us we were looking at the wrong website. We were unable to locate the correct price online even with their guidance. They refused to reduce the price and told us if we didnt like it dont go back. Very bad customer service. Very expensive for the amount of food we had between us. I would not return.

Great food and value for money...

I couldn't recommend this highly enough

Lovely food, fast friendly service 😋 will be back!