Shanghai in Hackney

First and last time ordering, food was cold, waited over 1 hour for delivery, not very tasty at all very bland, save your money go elsewhere 😕

Used to be amazing but suddenly it went terrible.

Always good food . We only order from here if we can .

Had a set meal for 2 and it was superb. Would definitely recommend.

Excellent! Our order was ready for collection within 10 minutes. We ordered sweet and sour chicken balls, with egg fried rice. Best we've had for a long time.

The food is pretty good. To be honest the only real thing that lets the place down, is order to recieving time can be a loooong wait. If they got that sorted, reviews of cold and late food would be a thing of the past.

Blackbean sauce is nicely done. Delivery service is always prompt and professional. No issues. Highly reccomended.

The food was 36 minutes late it was cold when I received it and the girl who dropped it of was not even trying to apologise for being late I know nothing will come of my review but at least it’s of my chest New Shanghai never again!!!

I made a telephone order at 6pm, i went to collect it at 6.20 pm, was told it will be ready in 2 minutes, at 6.45pm my order wasnt ready, was told again it will be 2 minutes, eventually it was ready at 6.50 pm.The girl behind the counter was rubbish just kept making excuses for the delay, i would not recommend the service was terrible.

Sent wrong order then rang me to complain that I was costing him money very rude.

Don't listen to many of these reviews on Google. The majority of reviews on their website (Foodhub) are 5 stars. They are rated 4.5 stars on there with hundreds of reviews! Personally, I think the food there is great. A personal recommendation is special Szechwan (65M)

Asked for plain noodles and gave me beansprouts, went back and they said they don't do them plain though I had then last week. Lady at the desk needs to learn manners.

Friendly valorant players, very good Reyna

Sadly this is the last time I’ll be ordering from here. Used this place for years with a few hiccups over that time. Tonight, a meal for 2 of us £33 said it would be delivered at 19.07.. 19.30 it came, (after I’d phoned) It arrived cold and lacking the chips.. I rang up and they said they’d send them straight away.. 20 minutes and another phone call later, they arrived..we’d finished our food by this point.. very poor service.

Worst takeaway we have had ever. Sauce missing from one meal and vegetables raw. Won't be going back

My local Chinese takeaway. Usual chinese menu, great food, great service.

Awesome takeaway food here, definitely order again

Food isn't very nice from there really hit and miss with the place but can say I won't order from there after my last order

Lovely food and friendly service. Would recommend 👌

Rubbish, first time order, starter was shocking

Very friendly man on the phone, very helpful - best chinese

It's now over two hours and still waiting waiting wa

Ordered 7.47 phoned at 8pm to chase was told it was ready waiting fro driver phoned back at 8.15 told ot was out with driver phoned at 8.32 told they couldn't contact driver as didnt know who had the order njt to refuse it and they would refund now 9.16pm still no sign of food but have had email saying refund will take 3 - 5 days. So obviously loed about not knowing what driver had the door as they must have told him not to deliver. Will never order from again

Just had their prawns with mushroom and garlic and rice, too much, it was lovely, can't move now I'm so full

Meal arrived late (well over 1) food was cold and inedible, absolute gash. Worse take out experience ever

1 star and it is lucky it got that!!! Food was absolutely brutal! No taste,bland and didn't smell or taste right at all. I will most definitely avoid this place and reccomend others to do the same 22quid opened and threw straight in the bin.

First order and great experience, food was outstanding and delivery guy was polite. Will be back!

Just ordered from here and it took almost 2 hours. It was freezing and my husband's rice and hair in it! I will not be ordering from here again absolutely vile!

Omg the food great go to the new shanghai

I orded stir fried beef in hot chilli bean sauce and it was absolutely gorgeous. Excellent

Very nice place food very good staff very friendly and helpful

Absolutely disgrace it was 1 hour and 45 minutes to even get to my house ,all veg and no meat what so ever and no prawns in the other dish

Great food and very friendly welcoming staff. Will definitely use again.

Ordered at 18.00 and was with me at 19.20 Spare ribs were small with very little meat on them. I think there was more vegetables than there was spare ribs. Not very nice. Won't be ordering from these again.

Just had a simple take away. The worst ever had that couldn't eat it. Curry sauce runny and weak tasteless. 😔 Use to be nice. And never got right change

Excellent takeaway one of the best in the area without a shadow of a doubt

Lovely food lovely staff, quick delivery thank you x

Very nice food .quite expensive though and you get more veg than meat which is a shame.

Chinese New Year and this was probably the most bland and unappealing meal we have ever had. The prawn crackers were nice though. We will not be returning.

Tastes great! Should come to new Shanghai if not!!!

This place does the best Chinese takeaway in Marske and the service is excellent. I use it all the time and I thoroughly recommend it.

Ordered a meal tonight...very poor, meat was dry on the ribs, duck was over cooked as in almost burnt..,so disappointed to have paid £32 I could have gone out!

Just had the worst chicken curry ever and the rice was awful

我們在這家中菜餐廳享用非常飽的一頓晚餐，菜單的種類選擇很多而且食物還不錯，但價格真的是比較貴，服務方面則是有待加強，若懷念中國菜可以考慮來這裏吃。

Ordered food 2 hours ago. Just arrived now Luke warm and soggy. Not to mention the complete wrong order. Rang to complain and request my right order woman on the phone says can you just not eat that and we can correct it next time. Erm no love I would like what I paid for and there won't be a next time 👍

food hasn't even come, been waiting for 2 hours i'm never ordering from here again, waste of time and money.

Always have a delicious Mushroom Omelette from here

AVOID New Shanghai in Marske. Ordered a chinese 2hrs ago, came late not our order & ended up checking every order the poor delivery driver had !! Not our order. Rang the shop to be greeted by an abusive, rude and aggressive manager. He refused to cook our order as he was too "stressed". 4 phone calls later because he kept putting the phone down, he was blaming the delivery driver who was so canny and wasn't his fault at all. Avoid this shop after phones calls to just eat a complaint is going in & a refund of £19 is being sorted. I can't believe this is a business. I really hope the poor delivery driver doesn't get the chew for !! If i could score lower i would ... DIABOLICAL

This restaurant used to be better years ago. Last few times food was pretty bad (super dry duck, overcooked dim sums, dry rice, etc.) Service was also rude. I am not going back.

He ordenado y recogido en este restaurante por 2 años. El pato y platos de arroz son buenas. Muchos de los otros son normales. Embalaje de entrega siempre es un poco peligroso. Crackers de gambas son casi siempre rancio. Esta noche me llamó a la orden como de costumbre. Los precios indicados en la página web están fuera de fecha. Cuando protesté bastante sobre los precios más altos, pero no con precisión anuncian cargará la señora dijo que no es el director y no quiero o no. Cuando le pedí que pase en mi decepción como un cliente habitual al gerente que colgaron. Horroroso.

Me encanta este restaurante que, nos dijeron, solía ser una anguila tienda jellied hace mucho tiempo, así que la decoración es muy peculiar y bonita con algunos azulejos originales y características. La comida es buena, y depende de lo que elija, hay algunos platos muy agradables. Nuestro favorito es el pato a la pekinesa. El servicio es agradable y perfecto. Ya que suelen permanecer en el este es uno de nuestros restaurantes favoritos.

Estado viniendo aquí por 6 años, siempre fue excelente pero el año pasado vi los cambios de personal y una reducción en el tamaño de algunas de las porciones hacer e. g. de cangrejo de concha suave principal del tamaño de un plato. Dejó de ir por un tiempo, pero fuimos la semana pasada y

Food is lovely, friendly staff and varied menu. The place gets busy so food sometimes takes a little over an hour to arrive but it always arrives hot and fresh.

Worst Chinese of my life. turned up 35mins late and the food was a disgrace. Id rather eat bread for the rest of my life then order food from here again. be warned AWFUL !!!!!!!!!!

Reasonable prices and the home delivery is never late. Good food.

Algunos de los platos son de £13 - £15 y aún son pequeñas, de color beige y peores que un plato de 7 libras te desde cualquier otro chino. Pedimos una grande para llevar la última noche y generalmente estaban impactados, suponiendo que los precios más altos significaba que tendría algo especial. El profundo alimentado de carne crujiente estaba bien pero el limón pollo, tallarines y arroces eran terribles. Elegir en ningún otro sitio.

Lovely food nice friendly staff

Yo vivía cerca de aquí para las edades, y puede ser fantástico que no hacen todo bien (en el menú más grande del mundo) pero el Dim Sum y el pato son realmente excelentes, tanto mucho mejor que muchos de los lugares de moda más caras que han abierto. 5 estrellas por el precio si pides las cosas es tan bueno! Un buen regalo para la resaca.

Este notable interior cuando fue la última tarta de East End y tienda de puré con una larga barra de mármol, espejos y azulejos art deco turquesa, y sólo en la zona más cercana a la calle. Ha sido el Shanghai hace 20 años y tiene un extenso menú que también se aplica a la hora de comer, con algunos descuentos para parejas. También la factura no será demasiado pesada, a menos que opte por pagar con tarjeta que atrae a 15%! Servicio de paseo en vez de lento, quizás con el pato asado, tener mucho hueso para extraer, pero el elemento más memorables tampoco era el típico helado de flan de huevo buñuelos pero una hamburguesa servida en una cesta de mimbre. Tres de ellos confirmando más abundante que el promedio de platos chinos. Hay dos zonas menos histórico y aseos en la parte trasera una aparentemente dirigida a clientes que no eran de karaoke, hay un miércoles por la noche. El sitio web revela algunas opciones menos familiar, pero los vegetarianos son atendidos, y hay sopas no conoce como el pollo y el maíz de la espera. Desde la ventana de un Buda mira hacia la calle concurrida, como se muestra en mi foto.

The food was greasy and made me sick! I will not be going back. Nothing tasted fresh. Service average.

Tuve una fiesta de trabajo en una de las salas privadas de karaoke aquí;

Bien empezaré con el servicio. El servicio era bastante bueno aparte de la señora me servía té en una copa con rosas, que era difícil papilas gustativas para beber. Luego me sirve la tetera mucho más tarde. Ahora le permite llegar a la comida. Si...

EVERYTHING WAS JUST DISGUSTING !!!! Never see food like that in my all life ....The sauce of the 'chicken' (does not look chicken) coconut was grey water, all the plates has a strange taste. Just the dim sum was acceptable - frozen food I think.I never ate so bad.

Have never left a bad review before but felt so strongly in this case. Booked a table here for a friends birthday. We were a group of 20 so pre-ordered a set menu 2 days in advance. Got there at 8pm and an HOUR AND A HALF LATER after much unapologetic and dismissive attitude from the waiter we got a few plates of Dim Sum and some spring rolls to thinly share between 20 very hungry people! The starters didn't go far at all but we were all hopeful that after such neglectful service the food would now be brought out in quick succession following this. We waited a FURTHER 45 MINUTES with no show and decided we had had enough. We paid for our drinks and LEFT TWO AND A HALF HOURS LATER WITH NO MEAL very hungry and very disappointed! Even with a pre-ordered menu and a two and a half hour wait we were treated with disregard and indifference by the staff. A friends 30th birthday tainted and made unnecessarily stressful. DO NOT BOOK FOR A LARGE GROUP..... OR JUST DONT BOOK AT ALL.

My whole family have become firm customers of the Shanghai Chinese Restaurant in Dalston, East London. This rather drab area literally sparkles once you enter the modest portals of this family-run eating place. The food is superb, the only mild complaint I can find, is that the Wonton Soup doesn't have more wontons! We tried lobster the other day, and it was incredibly good and very reasonably priced. Just the aroma of the food here gets your mouth watering - fried rice, noodles, black bean beef - ooh, I feel hungry just recalling past meals there. We recently celebrated our son's 59th birthday there, and they travelled for miles to come to dreary old Dalston just to eat at this wonderful place.

Shanghai is our regular Chinese delivery service and it is always very consistent. Dumplings and crispy duck are excellent. I recommend the salt&pepper prawns for the main course! On or last visit, famous chef Heston Blumenthal was dining with a friend on the table next to us - if this isn't proof the food is authentically Chinese and delicious I don't know what is!

Had a nice lunch here. Service was attentive so not sure what the other reviews are talking about. Nice to eat in the front part of the restaurant which is an old pie and mash shop - pretty unique for a Chinese restaurant. All the dim sum was good particularly the chicken dumpling in superior spicy soup and the pan fried turnip in xo sauce which is a good portion size. Only downside was that some of the menu wasn't available.

Very authentic Chinese menu. Not your usual sickly rubbish. The dumplings were excellent as was all the food. Decor is lacking and it's pretty basic inside.

We booked the large room for a party a couple of weeks back and I was underwhelmed by the experience, which is a shame as when I've been with one other person the food has been good. Firstly the service was poor - the waiting staff looked horrified to be working, didn't bring the things we asked for and were generally rude. The food itself (we had a set meal) was pretty lacking and for the money, poor value. The duck was nice but there was not enough of it and it took ages for the pancakes to come out. There was a nice lamb dish but the sea bass was too sweet and tasted a bit like lemon fruit pastels. Finally, they need to update the karaoke machine - the selection of songs was weak.

Enjoyed the dim sum, particularly soup dumplings and salt and pepper octopus. dumplings seemed handmade. nice vibe!

Serious Warning!!! Do not even think about going to this restaurant! We used to go many years ago, we decided to go for dim sum. The place is really run down now. Half of the items on the dim sum menu is crossed off because it's not available. The fried dishes are really vile, totally just grease fried in dirty oil. Beef in black bean sauce crispy noodles was awful, noodles wasn't crispy and really oily! Other dim sum was horrible! I rather go to McDonald's than here. The even cheekily charged us service charge! There wasn't any service!!!You have been warned!!!!

Super food, always well cooked. Fast and efficient service with a smile.

Nearly took 2 hours to come, salt & pepper wings and chips were drowned in onions and veg???? Good job we like onions. Curry sauce had a layer of grease on top. Was not worth the wait or money. Phoned and complained about the wait but felt they didnt give a damn. Will not be ordering from them again.

This one of the worst experiences of my life. My family came from my country to visit me and I organised a dinner with all my friends, we booked a table to then find out that they didn't even have our table ready or any other table so they just told us to sit down at a different one (smaller) adding an extra one that made it impossible to sit down comfortably. The food was ok but we ordered six menus and extra dishes of dim sum and got food for 2 people (I was there before two months ago and we had much more food for 5 people while know we were 14). We didn't receive the dishes from the menu because they forgot to bring them and the waiters didn't know what food was coming or not.The worst thing was when we got the bill, they charged it as if we had had all the menus even though we didn't. Then a Chinese lady came yelling at us and punching the tables, screaming and calling us GAYS. We were a group of gay and lesbian friends, yes, but do we have to experience homophobic abuse? She said "BECAUSE YOU ARE GAYS YOU THINK IM SCREAMING THIS IS THE WAY I SPEAK". Then she said that all she wanted was to give a discount when just five minutes before she threatened us with forcing us to pay 12 menus!!!!!!! Then she closed the door with us inside and didn't let us go even though we were saying we only wanted to pay and leave.I asked to see the manager and she said the manager wasn't there. Ten minutes later she said she was the manager herself, and then five minutes later she said again that the manager wasn't available. All this is front of other costumers.Worst experience of my life in front of my family who was visiting and being made fun of for being gay and extra charged for food we didn't eat! Never going back

We were not served all the dishes of the menu ordered, however, they appeared on the bill. While eating, we asked the waiters and they didn't even know what was left to bring. Very bad service. Furthermore, they were expected to bring us x6 of every dish, and we had just one!!! Unacceptable. We call the manager and she started shouting us roughly because we didn't want to pay the service charge. We finally paid 200 pounds and left the place hungry and very disappointed, feeling fooled and cheated.Not recomended at all unless you wanna have a bad experience.

Es un excelente restaurante, laComida Muy sabrosa y buen precio. Vale la pena probar el pollo con tacos.Te dan implementos para limpiar tus manos, dulces para terminar la comida etc.El problema es que no todo el personal está capacitado porque no logran responder simples preguntas, pero tienen buena disposición.Buena cerveza china, dan una lager muy Fresca

I read a real mixed bunch of reviews on this place before booking for my birthday. So thought I would report back after having a brilliant night there! Really good service for my party of 24 guests in the lovely private karaoke room - we were made to feel like vips and the food was great, would highly recommend for a silly night of fun!

The food is nice the majority of the time but tonight it came about half an hour late and when we got into our food we found a total of 9 hairs in 2 dishes 😕 Also the prawn crackers were really soft and had a small slit in the bag...

Had a fabulous time here for my nans 80th birthday. We had karaoke and it was great fun. Had a set menu which had a good variety and all very yummy! Would highly recommend for events in their private room!

Absolutely LOVE Shanghai!! The food is so great and all really fresh. The set meals are a very good deal and you get to try a lot of different things for a reasonable price. Come here every birthday and to celebrate most occasions!

I am used to having Oriental soups. You'll always pay about £ 5 to £6 for the usual roast duck noodle soup ....and about 6-7 for a seafood noodle soup.I sat down ordered ... Looked good when it came... but upon close inspection it had almost ZERO seafood in it. Not JOKING... ONE tiny prawn, two other round chewy bits and two tiny spiral chewy bits. A frozen seafood selection from ICELAND looks like luxury in comparison. I did not want to complain.. It was a quick thing , as i'd been on a train for a while .... By the time i'd had a beer and they had added their service charge automatically, like most chinese restaurants TAKE THE LIBERTY TO DO THESE DAYS, my intention for a cheap snack had rocketed to £17.00.I enquired , upon inspection of the bill why my itemwas listed as SEAFOOD NOODLE SUPREME bLAH BLAH BLAH... 'because we don't have a listing for it' came the reply. Oh, great.,,, well. THERE IS NOTHING SUPREME ABIOUT YOUR SOUPS.I THINK THIS IS UNACCEPTABLE. I AM NEVER GOIMG BACK. YOU WANT GOOD FOOD? TRY THE OTHER CHINESE DOWN THE ROAD, or GREEN PAPAYA OR SONG QUE FOR VIETNAMESE... THOSE ARE GOOD , and you'll spend a bit less I AM AGAINST PEOPLE PUTTING THEIR PRICES UP JUST COS AN AREA IS TRENDY ... I AM AGAINST RIP OFFS.

Went there last night. Took one mouthful and sent the food back which, to their credit, they dealt with just fine, returned my money. The sauce was clearly from a bottle, the food tasted of old cooking oil. I don't know who they have as a chef but it isn't good enough.I'm a chef and they need to up their game.Beautiful premises though.

Popped in for a pre theatre dinner and the staff did all they could to cook and serve our meal in a short time. The food was well cooked and portions generous. Happy to give us loads of prawn crackers - we were very hungry. All in all a welcome experience

This a fantastic unpretentious restaurant! Ideal for enjoying some laid back dining.Their selection of dim sum is fantastic and all very reasonably priced.Always very busy but never been a problem getting a table without a reservation.

travel here. Once it was as good as the listed eel shop building. Over the last few years it as decayed as far as the fabric of the building. My last meal there was poor to just OK. I believe it is closing.

I've enjoyed eating here several times over the last 4 years. The Dim sum is particularly good and the service tends to be pretty quick too.

A small plate of Pak Choi with oyster sauce cost us 9.80. The food is not good enough to justify these prices.

Was really looking forward to coming here as we checked out the dim sum menu before we booked. But upon arrival we noticed half of the menu is crossed out. Which was very disappointing as most of the things I wanted to try wasn't available. I've never been to a restaurant like this, normally 1 or 2 things maybe sold out. But not a whole section. There was no apologies, no nothing, the service was pretty no existent.All in all the dishes we had were ok, nothing special but not awful either, but a lot about the experience, has left a sour taste in my mouth. Upon paying, we were told the card machine was not working... what do you just have one machine? Again no apology, no nothing, just you can get cash from the main high street somewhere.If we weren't with friends with two young babies at that time, I would of probably made a bigger deal out of this. The customer service was none existent in this place. No apology with the menu, no apology for payment facilities. Places like this exist in Dalston in a old pie shop because the chain that runs Shanghai, is all about style over content. The Holborn branch does not fare better. I'm Chinese myself and I feel justified by saying, that places like this are lucky that they even get customers as they don't deserve it. People that run most of the Chinese restaurants in London do not understand the concept of customer service.

This is second time I have been here in two years and had similar experiences on both occasions . I was with a group of people so tried various dishes and all were good- the highlight for me was the sticky rice. It seemed reasonable value for what you got, although it wasn't dirt cheap. There were however lots of items crossed off the menu and for some reason they did not serve coffee of any sort which did not impress one of my companions. The service was a bit slack to start with but picked up later.

I absolutely love the dumplings they have. The prices are bit on the higher side but there is no other Chinese restaurant in Dalston/Stoke Newington area so you can't complain. I would recommend the spicy chicken dumplings, they are yummm and ofcourse Shanghai Xiao Long Bao.

Went there for a bit of lunch duck was very nice as was the rice and beef curry one dish came up with bones in it and the crackers were stale the worse thing was the service all they wanted to do is get people out not good

Slightly surprised at some of the negative reviews regarding the food here although I can only vouch for dim sum. I married into the Chinese family some time ago and have been eating dim sum all over London since the late 90s. The venue is certainly uninspiring. The decor is limited, the toilets not good, and the staff can be a little inattentive but the dim sum itself is generally very good. In the 5 years I have been eating here I can't recall ever having a bad meal and the countless people I have invited along over the years have always really enjoyed the food.It perhaps could be a little cheaper but given I've always found the food good value, I'd say it's reasonableA nod to the salt and pepper squid, it's excellent if a little pricey.If you can see past the venue, dim sum is a good option.

great place for chinese , food here are nice, service is good, not expensive , recommnded! ( i am chinese if that helps)

Read the negative reviews(and the positive) but decided to go anyway and judge for myself. Staff very rude, tables very sticky/dirty and the food was extremely under par for the price paid. My girlfriend and I got the shanghai devil lamb, dumplings and crispy duck. Someone on one of the reviews recommended some of these items - these people I can only assume had been drinking all day or have had their taste buds sanded off with a big rock from the coldest part of the coldest beach in Iceland. Please save yourself the discomfort and go elsewhere.

We had a very enjoyable meal in this restaurant. The menu is extensive and the food good. Service was fine. A nice atmosphere. Would eat here again.

The dim sum was delicious and authentic. I would definitely go back! The other food on the menu was tasty and enjoyable but the dim sum dishes were winners.

Staff are rude and unpleasant, service was horrible for the price you pay and there was a hair in my food, and management didn't care neither.

Seven of us ate at the restaurant, ordering a combination of dim sum and main meals. The dim sum platter we ordered had a fantastic range, and was really tasty. Dishes presented looked good, freshly prepared rather than coming from a pre-prepared mix. Colleagues described what they received as decent, though at £10 it was double the price of other chinese food establishments. However, as often happens, its what goes wrong that characterises the experience. Dishes came in stops and starts,...

These people are thieves, I bought a simple seafood fried rice wrapped in lotus leaf and duck and crispy pork. This would have costed no more than £15, I didn't realise that they had over charged me and made me pay 23.50… I went to complain and get my money back but they kept accusing me of getting the platter! I gave the manager the receipt and everything! Horrible people, horrible service, horrible customer care…

Went tonight with four others; ordered a wide variety of dim sum plus a few other dishes. We ate more than our full -and all for less than 80 pounds-including service. Food was uniformly excellent, though a few dishes (including hot and sour soup) could have been hotter. The vegetarian dim sum were particularly tasty. Service quite good.Will return soon