Shamz Chicken in Ealing

Been here 3 times in the last two months. Had the Grill burger meal, the chicken was not soft, had to bite hard into it. Chips were okay. Next visit, I got the chicken strips (fried). These were good. Just went there today and got the chicken strips meal (grilled). The chicken was hard and too spicy. I asked for medium. Anyway, nearly choked on the chicken as it was too hard for me. I'm not local, so this is the last time I will ever come here. For me, it's not worth it. Food quality was well below par. I'm pretty sure there areany burger shops / takeaways that are much better. Will never recommend.

Good food, clean inside and service provided. Pizza's are popular, variable sizes and topping options.

The cleanest place in Southall no doubt. Taste and prices are superb also. It's a must visit if you like chicken and pizzas.

Horrible horrible!!!! My husband bought margarita pizza and i have noticed mould on it. If i could give 0 stars i would. So bad experience. Never gonna buy anything from them.

I would say pizza is ok, not top notch.

6.99 for 15" pizza is a gr8 deal.

I going first time is very clean and Service is best .food is very good 👍.

Very good food and quality of service brilliant. i like there chicken nuggets.

very nice burgers and chips taste the best and boss man is very nice

Ordered take away. The fillet in the burger was having blood midway. Maybe they didnt cook it enough or the chicken was expired. Worst experience.

We are the regular customers and We love their pizzas 🍕 but for an xl pizza they should provide at least 2x dips. My dip gets finished after eating half the pizza and then they will charge you 40p for an extra dip.

They only accept cash and they can’t even afford to buy a new payment machine

best chicken in town and best staff u will ever meet and really good hygiene

Horrible experience they served us mouldy pizza

Best fresh dough pizza in southall and spicy wings

Absolutely unbelievable service and succulent chicken with crispy chips on the outside and fluffy on the inside 10/10

Great local takeaway for a quick burger and pizza. Quality is high compared to others and the taste is great specially the quarter pounder.

We Always enjoy Shamz. The Pizza offer is honestly great for times like these. Their grilled burgers are juicy and yummy. Kids enjoy their chicken fillet burgers because they're the best and dinners are nice too. Keep up the good work. Keep supporting these local places and boycott those that deserve it. I wish they can start delivery service.

The owner with disabled hand is very rude guy Don't have time for leaving unnecessary comments nor do that but I am telling the reality it did happened on few occasions not once

The owner tall is is absolutely rude

I went to the place to collect my order but the guy he was insulting the people of Our country and made me feel so bad .thr other guy stopped him I just took my order and went . I would never h come to the store again

Best food in Southall and very good price best service....

Very good food and a very good price too👍

Main guy who works here seems to be a washed up wannabe gangster - had to leave after the dude was rude on a number of occasions after trying to place a simple order. Seriously guys sort your customer service out as your food is probably decent. 0/5 rating for Mr Wannabe G 😂

Quality of food is low down. The same as a respect to some customers. I had a bad practice from this place…

The food never disappoints 10/10

Lovely eat in or takeaway restaurant! Great choice of food and great prices! Food was nice and service was quick. Clean place to eat and friendly staff.

Fast service and very good prices for the amazing quality food they provide!

AVOID AT ALL COSTS very bad food gave me food poisoning. ordered chicken kebab and wings and chips. Kebab meat was very dry and had a foul bad taste. not even a proper kebab and had mainly skin in it. wings were rubbish and oily. Chips had bitter taste like old oil. Rip off prices.

The new owners are jokers have no idea how to run a shop

Delicious taste with economically friendly, v neat and clean environment. Very comfy sitting. V friendly staff. The Best pizza in Southall ☺️

We friends come together here always it’s a best place to eat in and taste is awesome

Best food ever eat in southall😋

Fantastic pizza and spicy wings

Thanks to Asad Veera,best pizza and wings in town…

Economical u can get a 9inch pizza for just £4 or you can get a Chicen meal for £3. Food quality is good. People are courteous

Best pizza in the town Best service Leng pizza

Chicken deluxe burger was properrrrrr

Great choice of food, value for money

Best shop on lady magret road. Tastest pizza and burgers. Also with great atmosphere and sitting arrangement. I will specially recommed to go and check the vibe with staff. 🔥🔥❣

Great food and excellent service definitely recommend!!!

Very nice and tasty bossman is the kindest Best chicken shop in southall

Shamz is a clean dine in , takeaway restaurant. The food was excellent, hot , fresh and very tasty! Value for money, great portion of pizza. Great customer service. Will definitely go there again.

Good food and affordable and very hygienic beautiful service the Magee with f1 hat is really nice and kind

Very nice food and the people working their are nice

This was a very nice place. Very clean and good customer service

Great food Excellent service 💯💯💯

Regular customer. They never let me down since 2005

Pizza is next level here and to get their biggest for only 5.99 is value for money. Owners and staff are a very well rounded and fun family who take care in what they do.

Its cheap so i gave it 2 stars. But when you taste it you will know why.

A really bad experience. Such a LONG waiting time. I asked thebguy he told me 15 minutes and I had to wait 45 minutes simply because he decided to serve his friends first

I always buy my Saturday take out from them be it chicken, pizzas or burgers, wraps e everything is done well, fast and the pizzas are always very delicious. Absolutely my favourite take away.

Shams chicken is a mouth watering take away with fantastic food and a friendly customer service.From Asfand,Zain and Hashir.

This place is amazing!! The burgers the wings was all beautiful. I would definitely recommend it to anyone👍🏾

Very delicious food. Customer service spot on.

Quick & good service. Very clean eating space would recommend eating here

Fresh Good food and fast aswell! Definitely my my favourite place and all the local schools love it !

Very clean and friendly service. Food cooked well. One of the best places I have ever been to for take out food

Originally before shamz there use to be Ali’s fast food staff at Ali’s where more experienced and quality control was spot on. Staff at Ali’s would listen to there customers request and fulfilled there requests Which meant a satisfied customer would be a returning customer. That’s what running a business is all about to honour food quality and standards according to what your menu offers. That tall young guy also tried scamming me in 2 separate visits. He puts the notes into the till and walks off without giving my change back. I had to ask him for my change back on 2 occasions. Be careful Point of the matter is when a customer walks in and observes the menu and decides to opt for a large instead of a medium and pays for a large and is expecting a large he should be served a large … simple!!! In that case don’t offer a large product only stick to a medium/small When you ask nicely for extra something for example sauce,salad, while placing your order then the young lad walks over to the cook and instructs HER to make the order but makes no mention of my request for extra salad on my food item to her and just walks back to the counter that just adds more fuel to the issue of not honouring what a customer has asked for I’m not the type to repeat my self especially with such a simple request. I’m the type to observe and see if my simple requests are fulfilled. In this case obviously not. I’d rather not take my custom back to the shop and go elsewhere. So I did not repeat myself as it’s not my duty to do so. It’s the individual who’s taking my order to ensure customer requests are dealt with. When I reached home I was baffled and shocked as when I lifted the container of food out of bag it felt as if it was half empty. Portion was more like a small When I opened the lid of container I was even more annoyed to see that there was almost hardly any salad only 1 piece of cucumber a few bits of onions … I remember when I first visited shamz a few weeks before the sizing was spot on and the guy fulfilled my request for extra salad and that’s why I became a returning customer. It’s all about satisfying a customer with simple things a bit of extra salad request shouldn’t be a problem and being mindful of what a customer has paid for should not be a issue regarding the difference between a medium and Large We the customer pay your bills your staff and what ever other costs that come along with running your business. I was a regular customer when it use to be Ali’s. I shouldn’t be resorting to writing this kind of a review Plz keep your portion sizes consistent Large means a large not small. Full-fill simple request like a bit of extra salad and don’t do the opposite by adding hardly any salad. Inform the staff member who’s preparing the food off all customer requests clearly and remind them again. And before bagging the food ask again if they’ve carried out order’s correctly. Simple ……………..,,,,,……………………… Had to return and amend my review in reference with reply by management. Firstly that girl who is working there is a new staff of member She wasn’t there when Ali’s was in business. It was that girl who prepared my food .. she needs to be retrained and reminded that what the difference is be a large and medium. So not the same staff member from when Ali’s was in business. Ali’s had all male staff there and I had good relations with them all. There’s only 2 Ali’s staff working there all the rest are new faces and without any experience and with no understanding how to prepare food and keep customers happy. That young boy on the till is the one who instructed the girl to make my order but made no mention of adding extra salad .. Also he clearly told her to prepare a large and instead I got a small not even a medium. That young boy needs retraining and briefing as well regarding customer care .. As I said I’m not the type to write bad reviews only if it’s necessary.

I have been going to this place since it was "chicken express" and half the size of the store it is now. (I remember chicken steak burgers were 80p back then!) I know the previous owner Ali very well and is also a family friend. As its evolved the one good thing is that the recipe even though it's the same has never actually tasted better even with the new staff there. Will always go back there

Great food and great staff. Shop accommodates for large families and friend gatherings. 10/10 definitely recommend

10/10, always a local treasure for the chippie

Very kind Tasty food Nice service I highly recommend them

Food was amazing served on time and good quality. Great customer service as well when ordering for collection!

Fast, friendly and tasty. I would highly recommend the chicken deluxe meal. The fries are cooked very well. Clean and hygienic.

Great to see the newly revamped place, looks cracking. Family recipe on the Chicken Deluxe is banging as ever, chips are on point. Pizza dough is soft with the right level of crisp and good selection of toppings. Sauces are on point too! Well worth a visit. Nice to see the founders sons back at this location, great banter and friendly service :D

When asked “Shamz” say that they are the same owners as previous (Ali’s), but the quality has gone downhill a lot. It’s just not the same!!! 2 weeks ago went to Shamz and ordered a chicken tikka pizza. The base was overly chewy, chicken tikka was dry, and there was next to no cheese on the pizza. Didn’t enjoy it one bit. I decided to give them a second chance a week later, this time i decided to order a chicken steak burger meal. it was disgusting and I ended up having a really bad stomach ache from it. First of all, They did not heat up the bun which made it crumble when bitten in to. Secondly, the chicken inside was cold & uncooked. He did not make it fresh. The guy gave me a burger that was pre-made. Previous owners of “Ali’s would always make fresh steak & fillet burgers. I used to visit “Ali’s” on almost a weekly basis. Unfortunately, Shamz are just not the same even though they say they are🙄🙄🙄 The staff is completely different and need a lot more training. I wont be returning back to Shamz anytime soon.

Very pleased with my recent visit to Shamz Chicken. The staff were friendly and welcoming and excellent hygiene observed. Food ordered was delicious and fresh! 10/10 would recommend.

Very nice food. Very big generous portions. Pizza was lovely also. Definitely will keep coming back

Decided to check this newly re vamped shop..decor on point looking fab and welcoming.. food was amazing kids loved it too…will definitely be going back again next time to have a 🍕

Great place food on point….not just me I have heard a lot of good reviews….keep up the good work and ignore the negativity👍

The food is bad. Left in the heat rack for too long. Customer service and basic english is poor. Design of the place is very tacky. These guys are TRYING to copy a shop in Southampton called Chikn Shack. Be original Nadeem, family run business copying others. Shameful. Hopefully they take you to court and sue you for trademark infringement, I've sent them a picture of your shop!