Shackfuyu in City of London, Westminster

We were a group of three who had pre-booked the £45pp sharing menu on a Saturday. It was quiet (12pm) and the servers were attentive. We were 3 normal adults who had skipped breakfast to enjoy the lunch, so big appetites that day, we were / are familiar with how sharing menus work. The first two dishes to come out were delicious but tiny. I.e one ramekin between the three of us with a small mouthful of fish each (if that). Whilst the quality of the food deserves a 5* , we were being served a meal for 2 peckish adults. By the time the fourth course came out (one prawn toast cut in to 4 small pieces) I had had enough. Despite the embarrassment of causing a scene, I waved down the senior sever and pointed out that there were three of us each paying for the £45 sharing menu. They were very good after that and served us two plates of everything. We finished everything. It was delicious. It was just a shame that we had to prompt them to serve us an equivalent of three ‘heads’. I understand that it’s because we were an odd number, but they should have a way to accommodate that without short-changing customers.

Had a large party in private room in basement. Innovative modern Japanese food, in the same tradition as sister restaurant Bone Daddies. Funny and efficient waiter. Will come back!

Food was just ok. Ordered calamari which was covered in pepper and sadly took away from the taste. Prawn toast tasted awful imo. The katsu prawn sando saved the day. That was very tasty, as was the rice. Washed down with saki and beer. Service was fine but it wasnt busy so would hope for good service. Not disability friendly as toilets down steep steps. There are definately better places to eat in Soho so I wouldnt be back.

Interesting, beautifully executed contemporary Japanese food in a casual, buzzy dining room. Special mentions go to the prawn toast, the lamb ribs, wings and legendary French toast. Service was quick and attentive. We'll definitely be back.

Disappointing. I had wanted to come here for ages and visited recently with a friend. Between us we ordered padron peppers, prawn katsu sando, squid and some Korean wings. The wings were good but not particularly hot. The sando was dry, lacking filling, no sauce and little flavour. The squid was average & the pardon peppers were fine. We booked for lunchtime so the restaurant was fairly empty and we were definitely over served by the wait staff which made us feel a bit rushed. On the plus side, the frozen margaritas were very nice and I would recommend them. For that food and 2 margaritas each, we paid a very expensive £95. I wouldn’t go back.

We visited Shack Fuyu for the bottomless Sunday brunch. As soon as we were sat at our table we were left for nearly 20 minutes before anyone came to explain the brunch or take our order. For a bottomless brunch this was frustrating as you have a 2 hour time slot so should be served pretty much immediately or at least the menu explained as you are sat down. They sat everyone doing bottomless at the back of the restaurant so we constantly had to get the servers attention to have our drinks topped up. Despite this the food was amazing and you could have as many small plates as you wanted and one large dish each. It would be good if the large dishes were served with some rice. The bao buns and french toast dessert were delicious. This would be such a good bottomless brunch if the service was better and they were quicker at topping your glass up.

I was originally supposed to have lunch with a friend here, but they were ill. However, I had a very good experience solo. The pork katsu sandwich was delicious, but the highlight was definitely the Kinako French Toast. The matcha soft cream tasted just as good as in Japan and the french toast was cooked so well. I also had a delicious cocktail.

12 of us went for a pre booked birthday meal. On arrival we waited for 30 mins before our table was ready. We were shown down to a private room which had half drunk glasses of wine on the sides around the room. The service was pretty poor as te server obviously didn’t want to speak to us. My starter of aubergine was absolutely delicious and piping hot. But the main was terrible. I ordered the kimchi beef. The beef was inedible and tough. It came with only spring onions and pickled onions and for £22 was very poor. During the meal we only ordered one drink and couldn’t get the attention on the waiter to order any more. At the end of service they added £65 service charge. Ouch. For pretty mediocre service is a lot. I didn’t complain as this was birthday meal but I would not recommend. Try robata along the road.

Really enjoyed the tasting menu with the sake accompaniment. The food was very reasonably priced and plentiful and service was pleasant. The atmosphere was bustling and convivial. Will definitely return.

Me and my partner had the tasting menu with sake, what…a…treat! The staff were excellent, friendly, knowledgeable and attentive throughout. The food was spectacular, and came at a lovely pace that just felt right. The pork pluma, fuuuuuuck the pork pluma was the nicest thing I have eaten in ages. Every dish was fantastic, cool and relaxed atmosphere, and the famous Kinako toast exceeded my expectations, even after hearing people rave about it. Cannot wait to come back, thank you for such a wonderful experience, credit to all your team 👊🏻🔥

Ordered tasting menu for family. Food was delivered at jyper speed to a small-ish table. I asked to slow things down to give a chanve to eat, but that didnt happen. We were also seated next to the bar/kitchen/server area, which always takes away from the experience. Overall, the food was not very good, nothing stood out as spectacular. Dessert was also a mess, soft serve ice cream over a soggy waffle. Bleh!

Listen to the reviews, the overrall experience was very poor. I made a booking for two people a month in advance of visiting and yet was seated on a table right at the back of the restaurant by the toilets, despite it being 1645 and there only being one other table in use. When I asked to sit on any of the other tables available I was told no they are for parties of more than two. Over the duration of my visit almost all tables were given to parties of two despite being laid for more people. Service was slow, and the waitress was completely disengaged and quite clearly didn't want to be here. Waitress also walked past our dirty starter plates several times without removing them, when mains came they were still left on the table. After 40 minutes of waiting the main arrived, a £24 iberico pork dish, it was stone cold. We got it sent back to the kitchen and the waitress acknowledged that we did wait a long time for it. We were then informed that this dish takes a long time to prepare and we would have to wait again. Nothing indicated a long wait time on the menu, also the dish is grilled shoulder steak, so confounded as to why it takes so long to prepare. After waiting another 25 minutes the main arrives again and is lukewarm. We are starving at this point and just want to leave. We also had the misfortune of overhearing the table next to us reporting a shellfish allergy and being told they could have grilled vegetables, and then later on they were informed that the kitchen could not cater to them at all and were told to leave. I am shocked that this happened and even more so that I could overhear it. That a restaurant cannot cater to allergies is apalling, there were plenty of non-seafood items on the menu. After the issue of waiting almost and hour for our mains I expected an apology or compensation from the restaurant. Shockingly poor experience and I do not recommend overlooking the poor reviews of service like we did.

We wanted a quick meal before the theatre and came across this restaurant. We recognised it from the Off Menu podcast so gave it a go. They didn’t have the pre-theatre menu available so we opted for the vegetarian katsu curry. Whilst we waited they gave us an aubergine bao bun which they had an extra of. We both thought how delicious this was and couldn’t wait for the main. The katsu curry was one of the best we have ever had! I asked my kids after if they had been there and my son told me he was a regular and recommended loads of other dishes. Next time we will book and spend more time trying all the fab dishes!

We decided to come here after hearing good things on the Off Menu podcast. The pre-theatre menu is so good! We ordered the sea bass ceviche and Korean fried wings to start & the Teriyaki salmon and miso aubergine for our mains. Everything was delicious! The staff members were friendly and we received our food and drinks quickly after ordering. I will absolutely go back for the miso aubergine alone!

Excellent and interesting food, very good service. We were looked after by the quick witted and diligent Teresa, who works there on Tuesdays, Thursdays and Saturdays. Will definitely return.

We each received a cocktail when we got there and unlimited prosecco and/or wine throughout our time there. The staff were friendly, didn't rush us at all and tried their best to accommodate us. The food was lovely - so much to choose from and unlimited small plates and as well as a large plate and dessert! Given all the options available, it was a great opportunity for us to try new things we haven't had before. I will definitely be going back again for the Sunday brunch - it was amazing value, great food and an enjoyable experience.

Visited here for an after theatre meal. We chose to eat from the set menu (£25pp) and chose the Korean wings and beef w/ rice. Both were very tasty, but the slight disappointment was that the wings were very spicy and we were informed that this couldn’t be altered to suit tastes, due to being pre-marinated. Service however didn’t match the food. We were seated (very) close to another couple on an adjacent table, so much so we could overhear an entire conversation, which was intrusive. We also had a make a point of asking for our own drinks order. A 12.5% service charge was added to the bill, typical for London. However when asked to have this removed due to not being satisfied with the service, we were informed this was mandatory. FYI - UK law dictates that unless in writing, all service charges are discretionary and CAN be removed from your bill. There was a slightly chilly reception after making the request to have the service charge removed, but we felt this fair based on our experience. The staff did fulfil our request. Overall, nice food, but service not up to standard.

Met friends here for dinner, showed up without a reservation and they had no problem accommodating us. We ordered lots of dishes to share and everything was beautifully presented and delicious. Special mention to the iberico pork sando and the ceviche, will definitely order those again next time. The max and cheese came with chicken skin scratchings baked into the top and then had tobiko on top of that, which was a delicious twist on the classic. We also tried their famous dessert and I must say, that and the 2 sandwiches were in the most incredible thick-sliced brioche, it was honestly perfect. The Yuzu frozen margarita was truly delicious, it was an excellent choice for dinner with friends and we tried a lot of dishes between us. The service was friendly and well-paced, would definitely dine here again next time I visit.

Great experience every time, some delicious veggie options (recommend the katsu!) and such a lovely atmosphere! The wagu is also really good.

Rainy London afternoon for a late lunch. Not crowded - I love this. Our waiter was both entertaining and efficient. We both chose the express lunch. I had Korean chicken wings, salmon and the famous French toast for dessert. If you’re in a hurry, you get hot, delicious food quickly. The chicken wings were finger-licking good and so tender. The salmon was next level. The skin was crispy and there was this lovely salt which lifted the whole thing, and the aubergines were some of the best I’ve ever had. This was served with a sticky rice and washed down with a lovely white wine. Ok that French toast and matcha soft serve are worth the price of admission by themselves. 10/10 could not and would not want to fault anything and would definitely go again. *chef’s kiss*

I finally got the chance to visit Shackfuyu, a Japanese restaurant in the heart of Soho, and I must say it was worth the wait. As a fan of Bone Daddies and Japanese cuisine, I had high expectations, and I wasn't disappointed. The restaurant has a great atmosphere, perfect for an enjoyable and laid-back dining experience. Their menu offers a unique twist on Japanese dishes, and their Sandos are a must-try - truly delicious! And let's not forget about the Kinako French Toast (their only dessert on offer) was a delightful way to end the meal. I'm already thinking about my next visit!

Great experience, food was fantastic with great spice and flavours. Service was great and super helpful and friendly. We will certainly visit again.

Was turned on to this spot by a couple travel bloggers. It totally lived up to expectations. Excellent food, excellent service, casual environment, great location. I recommend the theater menu; Wings, Salmon and French Toast Dessert. All excellent!

Having heard incredible reviews of this place from the Off Menu Podcast, I was eager to visit and it didn't disappoint at all - would highly recommend visiting! I attended on a Sunday at around 2ish and there were plenty of tables available and I was quickly sat down and my order taken. I ordered the miso aubergine, Korean Chicken Wings (waiter recommended - thank you to the guy with cornrows!) and the famous French toast with macha ice cream. It was the best 3 course meal I may have ever had and came to around £30 total which when you consider the quality and good portions it's well-priced. Overall a lovely environment, great staff, and even better food. Only issue is that the selection of sandos on offer look incredible too so will need to organise another visit back!

We visited for a special birthday after looking at reviews online! We were not dissapointed! We chose the tasting menu and sake tasting menu to go alongside it which is £45 pp and we thought was amazing value. Standouts for us where the miso aubergine, the korean wings and the french toast with matcha ice cream! The sakes where lovely and was so nice for the friendly wait team to describe them to us. We got clean plates and wet wipes when needed. All in all a brilliant spot with great chilled lofi type versions of popular song! Would return!

Great atmosphere. Very friendly staff and good service. Food was delicious, fresh and good size portions. Prices were reasonable. Loved it.

Waiter was very nice, got served the two small plates I ordered very quickly. Squid with ponzu Mayo was delicious. Grapefruit mocktail excellent. The chicken wings were just not my personal preference, heavy concentrated gochujang flavour. Then had to wait 40 minutes to get the...

I have long had Shackfuyu on my bucket list of resturants and it was everything that I had hoped for and more. Food was reasonably priced and the quality was absolutely brilliant. I've been dreaming about the crispy hot stone rice and the famous french...

Friendly staff. Jazzy music and not afraid to give a recommendation on the menu. Good quality bao buns and proper oolong tea to accompany the food. Perfect for a single lunch or dinner during a business trip.

I never usually review places but I had to say what a great evening we had here. We had been kicked out of another Soho restaurant as the toilets had started flooding and were a bit stranded for my friend's birthday meal on a busy...

We didn't have a reservation, but were offered a spot at the bar. It was actually quite nice sitting at the corner of the bar with six of us. The food was quite expensive but of good quality, and was brought as each dish was...

A great menu with lots of options. The Sando was probably my favourite dish, followed by the tuna tacos. Staff helpful and friendly.

Quality of food never changes here that's why we love it so much! Korean Fried wings are always to die for! I already miss Kinako French Toast too!

visited with our 4 teenager kids. food was excellent and the service was particularly good. would definitely go back!!

Fantastic Japanese restaurant in Soho. Having spent a lot of time in Japan, London has some very average Japanese food! But Shackfuyu is very good! We loved the food and the miso aubergine was standout. Would highly recommend.

Just the right place for a nice lunch in Soho - great food, very good service despite it being a busy day, relaxed but attentive service with a great smile! Will definitely come back! Highly recommended!

Absolutely love this place, I come back with new people each time and it doesn’t disappoint. The SAUCES…. for each dish are amazing, my favourite dishes are the chicken wings, aubergine, bao buns, and don’t forget the dessert! There’s only 1x and you can’t deny...

Very good . Creative dishes very well executed. It was a real surprise . The dishes really deliver on new flavour, lovely service all fairly priced.

Had a very lovely experience eating the Japanese food out here ,the hot stone rice was very good , Enjoy the evening and also the locality!

I want to say the food would undo the rude service but I just can't. The worst customer service experience ever.

This was my third visit to shak-fuyu and each time the service has been slow but yesterdays visit was beyond acceptable. The only reason we chose to eat there was because of the Japanese French toast dessert but we decided to leave without ordering the...

Still wonderful after not having been for two years. Everything is so tasty and the service is fantastic. The dessert is the best thing ever. Looking forward to going back very soon.

Underwhelming at every opportunity. Had the tasting menu - unsure why padron peppers were on there but went with it. The pork was so salty it burned the mouth to eat. The fried rice bowl was also awful and overly salty. The wagyu beef was...

Love this place! Visited for the second time and enjoyed it just as much as the first. The miso aubergine bao buns and veggie fried rice are so good. Reasonably priced, very friendly staff.

Loved it. Went here between the Harry Potter play. Fast efficient friendly service, really tasty food. We had beef, a hot stone rice and the French toast.

Smashing place with friendly attentive staff. We had 5 small plates between us including chicken sandos and salmon teriyaki bao bun - lovely and freshly made. I would def go again.

This was a fantastic find. Great atmosphere. The staff were friendly, attentive but not over bearing. The bill was very reasonable for London. £80 for two with plenty of yummy food, cocktails and the included 12.5% tip. The only reason I’ve only given 4 stars...

Where do I start, 5 of went and we ordered a lot of dishs. I will just name my top 3 favourites 'Iberico Pork Puma' we all went nuts for, was cooked perfectly with a delicious sauce. The Chilli Hot Stone Rice was surprisingly brilliant,...

Quite disappointing to see they did not have any highchair for our 1 year old daughter and not even a changing table in their restroom. It seems only people without little children can eat in that restaurant. Also, the quality of the food has changed....

Visited for lunch recently after hearing great things from the Off Menu podcast - unfortunately it didn't live up to the hype. Thought the food was very average considering the price, and lacking authenticity for a Japanese place. Our edamame beans were overcooked to the...

Went there with friends due to good reviews on the internet. Was pleasantly surprised at the beginning by the Korean BBQ wings and the hot stone rice, a bit too salty but quite good. When the beef fillet was served I was a bit shocked...

Forgot our drinks order, got food same time as drinks, very slow service overall! Felt like they didn't acknowledge us and wasn't welcoming. Could do a frozen magarita but not normal? Food was good but wouldn't return due to service.

I ordered the beef hot stone rice, and it was delicious. The portion size was good. The Kinako Toast was also good. The guy who attended to me was really sweet and attentive. He asked whether I had any allergies and kept checking back to...

Discovered this restaurant after Ed Gamble and James Acaster mentioned it on their podcast Off Menu - the food was insane! Everything was delicious but particular shout out to the the salt and pepper squid, salmon bao bun, and the miso aubergine. There are so...

The food was fantastic. It had been a long time since I ate proper chicken wings and their wings got me emotional. The kimchi rice was another hit. The best dish was probably the French toast with matcha ice cream. It had a bit of...

We visited lastnight, was running extremely late and Maria was super understanding. We had reserved the private room downstairs, btw it was beautiful, intimate, spacious and overall PERFECT!!! We had the £40 taster menu and all the food was delicious, the seabass ceviche is to die for!!! No complaints from the 9 friends that came. Although we had a time limit, we was never rushed which was so kind. Lovely staff but ofcourse Maria was just super. So smiley made me feel less guilty about running late ahahaha We cant wait to come back and try the a la carte menu my kids will love it! Thank you so much for accommodating us!

Service is a 5, very good. Food is a 4, pretty good. Every dish could have been improved in some small way, but overall i was happy with what i had. Not sure if i’ll return.

Nice little place in central london, very good and friendly service. we were a group of 6 adults who shared a mix of various dishes, all well presented and very tasty. two of the dishes were slightly delayed which promptly led to one of the staff bringing us a complimentary dish we could snack on meanwhile. we only had a few a beers and and soft drinks, no wine or cocktails. They have 2-3 rice dishes which are good for sharing together with main courses, very very tasty.Overall very good and would definitely come again,

Nice laid back place, very well priced and the food was excellent. The service was also first class. Strongly recommend 👌

Overhyped dining, supposedly a belated birthday treat. The tasting menu, at £35 a head and 8 courses sounded impressive. But small quantities and quality was not great apart from the IBERICO Pork Pluma. Although it was nice to try the EDAMAME. Seabass ceviche was not very fresh and the prawn toast, in my opinion didn't taste of much prawns ( my local Chinese takeaway do a better job).The restaurant was packed so not for the covid insecure and no hand sanitiser in sight.Service was certainly lacking and we had to ask on many occasions what was it they said that when they hastily brought out the dishes. It was definitely not a tasting experience! They took so long with the bill that my friend missed her train. Also I slipped on something coming from the bathroom and fell on the floor. No H & S procedures in place.They weren't majorly concerned when I said I skidded and slipped on something they just said the floor was sticky!The signature dishes the Korean wings & their Instagram famous take on French toast with the green matcha ice cream may make great photos but really don't understand what all the hype is about and certainly will not be ordering them again.Sorry this is one that will go in the history books and not be repeated again, even though the pictures and the social media may be look to portray a different story!

The worst restaurant I have been to for years. The food is revolting. Fatty ceviche, cheap chicken slathered in an lurid orange sugar sauce, a stomach churning grey omelette called prawn toast (zero prawns), and a tasteless pile of soggy rice and vegetables calling itself beef rice stone pot (beef content zero). Dessert a half cooked sugary sponge bizarrely called French Toast. For this pile of culinary garbage you get charged 35 quid. You can have a lukewarm beer to go with if you like. The food in this entirely cynical and bogus place has been thrown together with no regard for taste or texture. Utterly disgusting in every way.

I went with my 3 daughters and we had a lovely time. We each went for the tasting menu for £35 and had the sake pairing for another £5, which was a very good price. We enjoyed all the dishes with particular favourites being the seabass ceviche, Korean fired chicken wings, iberico pork pluma, hot stone rice and the Kinako French Toast.

Great food, great service and great value. There was 3 of us dining tonight, we shared 1 large plate, 1 sandwich, 1 rice bowl, 3 small plates and 1 dessert. The two stand out dishes were the Rabbit Sandwich, simply one of the best sandwiches I have ever had, so flavoursome and the French toast dessert lives up to the massive hype it has had, I cannot describe hot great it was. I do have to agree with some on trip advisor that the prawn toast textually does not work, it just feels like to many different things are going on but honestly it was more than made up for with the kimchee bowl and the squid which I would highly recommend.Go to be WOWed, in a relaxing atmosphere and with great service.

Chicken wings 6/10 only 3 wings, crispy, sauce was ok. Not very spicy. Tasted quite tomatoeyPrawn toast 3/10 very tiny portion and did not like the texture at all. The prawn had no bite to it. It was like a fishy marshmallow with a crispy coatingChicken Sando - 4/10 very thin chicken, thick bread. Very little sauce.The flavor of the bread overpowered everything else. The chicken was so bland and hardly had any flavour. Struggled to taste the sauce.Chili beef rice bowl 6/10 decent crispy rice, again a bit lacking in seasoning, hardly any beef in this. The rice was not spicy at all. Asked for extra chili oil which wasn't spicy either. This showed me that this place was clearly targeted at a mild Western palette.Char siu bao buns- 5/10 you get 1 bun. The bun was fluffy and meat was soft and tender. the flavor of the meat was lacking. This time the sauce on it overpowered the bland meat.Tried to order the wagyu main but they were out.Matcha French toast 8/10 best dish we tried. Delicious combination of soft serve and vanilla flavor warm French toast.Overall very overpriced for very small dishes slightly bland the experience was saved by the French toast. I would not return.

I love, love, LOVED this place. The food was immense. A special shout out for the prawns on toast, the chicken sando, the wings and, of course, the French toast.The staff are absolutely charming, and the selection of sake and Japanese whiskeys is great.I will be back....

having been bought £120 in vouchers we were looking forward to our meal. Which didn't disappoint.HOWEVER, the fact that we had a fair amount left over and were told we couldn't have the balance, as a voucher, but would have to forego it, was extremely upsetting, especially as it was a Christmas present.After some discussion with the manager we were told we could have a bottle of wine, to which a service charge was added!!Really, is this acceptable?I have checked on line and don't believe this is Company policy. I therefore, messaged and have yet to get a response.I cannot possibly recommend a restaurant that basically kept money (in the form of a voucher) that was rightfully mine

Came here for an evening meal for the first time after restrictions had lifted. Lovely covered seating outside and great atmosphere. The food was incredible and the staff were super helpful and absolutely lovely. We ordered a selection of plates and drinks, with the bill coming to about £100 which seems very reasonable for the high quality of the food. If you get one thing, get the french toast - it's unbeatable!

Have long been a fan of Bone Daddies ramen house but this is my first excursion to Its granddaddy Shackfuyu which specialises in grilled and barbecued meats and fish as well as curries. I was intrigued by the rabbit curry which involved a plate full of breadcrumbed pieces ready to be inserted into a stone bowl of rice fried egg and pickles and the intensest sauce imaginable. All washed down with a pint of Asahi. Even better that the restaurant’s own extension of the Ear Out to Help Out scheme applied this Monday lunchtime.

Came here for mid-week lunch as they had extended their Eat Out to Help Out til October and went to one of their other restaurants in Soho a few weeks ago and really enjoyed it. I have to say, I did prefer the other restaurant as was more to my taste, however that’s not to say this was not an enjoyable meal. Food was still very nice and service was good and efficient. The wings were the best! Would probably go back if I was in the area.

La comida es deliciosa. . . . ¡La actitud hacia un excelente servicio al cliente es todo lo contrario! !Nos sorprendió cómo uno de sus gerentes resolvió un problema ayer.Reservé una mesa para 6, en Shack - Fuyu, ayer a la 1. 30. Queríamos ir en algún lugar, para celebrar el cumpleaños de mi amigo. Así que miré el sitio web de Time Out y busqué una oferta de 'Brunch sin fondo'. Se adjunta una captura de pantalla de lo que vi publicitado; tenga en cuenta que en ninguna parte se indican restricciones sobre la oferta. Elegimos su restaurante porque un par de amigos habían comido allí antes y lo calificaron.Así que imagina nuestra sorpresa de que, una vez sentados, nos informaron que allí no existía Bottomless Brunch. Llamamos al gerente y le mostramos el anuncio. Su respuesta, muy sorprendente, fue que fue un error de Time Out y que deberíamos abordar el tema con ellos y no con ella. ! Excelente servicio al cliente. . . . . no! ! ¡También dijo que el lugar estaba lleno porque varias personas habían cometido el mismo error! ! Lo siento, pero seguramente el restaurante tiene que cumplir con este compromiso que está claramente impreso en blanco y negro; de lo contrario, esto es publicidad falsa ilegal y engaña a las personas para que crean que obtendrán algo, que es completamente diferente a lo que realmente se ofrece.Impulsamos el punto de nuevo, explicándole a su Gerente que ya era demasiado tarde para intentar entrar en otro lugar. Luego dijo que cedería y nos daría una botella de Prosecco de cortesía. . . . ¡No es una oferta generosa ya que éramos 6! ! Así que también tuvimos que ceder y lidiar con eso.Como era, la comida era excelente! Todos comimos platos muy sabrosos y muy bien cocinados, así que felicitaciones al chef y a su equipo por lograrlo.Sin embargo, durante la comida pedimos otra botella de Prosecco. Nos dijeron secamente "¡Tienes que pagar por éste!" Un poco grosero. Nos habíamos dado cuenta de eso por nosotros mismos. También nos dijeron que sería de un tipo diferente, ya que solo guardaban las cosas baratas para repartirlas como regalos, ¿en serio? ? ! ! Terminamos pidiendo 2 botellas porque era mucho mejor que el obsequio barato, pero imagina nuestro horror cuando recibimos la factura y vimos cuánto cuestan. ? ! ! ¿Quién diablos cobra 38 por cualquier vino espumoso? Eso es una locura y fuera de servicio. Normalmente esperaría 25 como máximo. ¡Y en ningún momento, en absoluto, nos dijeron cuánto era este vino o nos mostraron una lista de los precios! !Basta decir nuestra experiencia en Shack: Fuyu puso un freno a lo que debería haber sido un gran día, celebrando el cumpleaños de nuestro amigo, más aún porque no hemos podido reunirnos durante meses. ¡Muy perturbador!Honestamente puedo decir que, aunque sus platos son excelentes, nos lo pensaríamos dos veces antes de volver a reservar su restaurante. Esto se basa únicamente en su falta de un excelente servicio al cliente y su falta de voluntad para aceptar que está engañando a las personas con publicidad falsa.¡Un cliente muy decepcionado!

Visitamos por primera vez para nuestro aniversario en febrero para el menú de brunch. Fue increíble, la comida deliciosa y el servicio impecable. Vinimos de nuevo antes del bloqueo y luego hemos venido al menos 3 veces desde la reapertura y el estándar es excelente. Muy bueno en medidas de covid. El Iberico Pluma es irreal, DEBE pedirlo si visita, el bao de carrillada de buey ahumado también es increíble, pero luego el pan de pato o cerdo también es delicioso. ¡Hemos probado muchas cosas en el menú! Los tacos de salmón también son increíbles y si te gustan las gambas, la tostada de gambas es una locura. ¡Definitivamente lo recomiendo! ! El helado de matcha y la tostada francesa es un postre perfecto.

Visité para una cena muy temprano antes de ir a ver a Van Morrison.Una cálida bienvenida y bebidas entregadas rápidamente por un personal amable y experto.La comida era genial. Platos interesantes, bien diseñados y bellamente ejecutados, que hacen que toda la experiencia sea una delicia.Si no lo has estado, pruébalo.Habían ampliado la iniciativa de comer fuera para ayudar, así que un jueves pudimos ahorrar 20 o en la comida. Una ventaja adicional, pero la comida valió la pena el precio completo.Chef bien hecho y todo el personal de Shack - Fuyu.Que puedas prosperar durante mucho tiempo.

Aunque el pollo es halal, quería un descanso de la carne y opté por un entrante y plato principal de pescado. El "ceviche de lubina" era fresco y lleno de sabor, un toque de chile enfriado por el aderezo de cítricos, un gran entrante para limpiar el paladar. Inicialmente me decepcionó un poco el tamaño de la porción en comparación con las "alas fritas coreanas", sin embargo, fue satisfactorio. El "filete de salmón a la parrilla" era sabroso, perfectamente chamuscado con una salsa teriyaki dulce y picante, definitivamente lo recomendaría.Ahora, el motivo de mi visita, la "tostada francesa Kinako". Flan cremoso espeso y tibio anidado dentro de un pan brioche crujiente caramelizado, acompañado con un helado de matcha frío suave, ¡simplemente delicioso! Incluso si no eres fanático de Matcha, estoy bastante seguro de que lo disfrutarás. ?Por poco menos de 20 por persona por una deliciosa comida y bebida de tres platos, no puedo quejarme.Llegué accidentalmente una semana antes de la fecha para la que hice la reserva.Afortunadamente, María amablemente todavía nos acomodó, aunque el restaurante estaba un poco ocupado en ese momento. La princesa Sebastián (nombre en el recibo) fue acogedora y complaciente de principio a fin, muy sociable.

No me gusta mucho la comida asiática, pero quería probarla. No me arrepiento, fue tan digno. Cada plato que probé estaba tan lleno de sabores, el picante era perfecto para mí, que no estoy acostumbrado a comer muy picante. Está claro que el equipo de cocina y el jefe de cocina están muy atentos a su forma de cocinar. El personal de la planta era muy educado y sonriente. Definitivamente regresaré.

¡Comida increíble!Comimos aquí un sábado por la tarde a las 6 pm. Llegamos temprano y nos sentamos enseguida. Todo el personal fue muy acogedor y la comida y el servicio fue fantástico. El curry ibérico de katsu era tan bueno. ¡Definitivamente recomiendo un vuelo de sake también! Gracias Shackfuyu

El restaurante estaba muy bien por dentro, pero era bastante ruidoso. ¡Probablemente no sea el mejor lugar para una conversación! Dicho esto, nuestro camarero fue muy atento (creo que se llamaba Sebastián) y la comida era maravillosa. Habría sido bastante caro, pero el esquema Eat Out to Help Out lo hizo mucho más asequible.

Visité a un amigo para cenar tarde y tuve una gran experiencia. ¡Excelente relación calidad-precio normalmente, especialmente en el plan de comidas para ayudar! La comida fue fantástica en todos los ámbitos: los bollos bao tenían rellenos deliciosos y sabrosos, las alitas fritas coreanas estaban picantes y picantes y el tataki de carne wagyu estaba tierno y perfectamente cocinado.Realmente impresionado con la comida y tuvimos un camarero maravilloso y amable (algo que no se suele encontrar en los restaurantes del Soho). Definitivamente lo recomendaría, y asegúrese de terminar su viaje con su postre. TAN BUENO, no puedo respaldar lo suficiente.

This was our first choice during Eat in to Help out. Five of us at here and none of us left disappointed. The bao buns were delicious, tempura prawns juicy and melt in the mouth loveliness. Wagyu beef melted in the mouth and the tuna tacos were tasty, crunchy and fresh. The hot and sizzling veggie rice bowl was delicious with the mushrooms and crunch corn giving it a real meaty texture. Then there’s that desert, it’s so good I have dreams about it. The prawn toast was a bit of a squidgy let down though and the calamari needs some work, it’s nowhere near as good as the tempura prawns, it tasted more of a batter then fish from the sea.

Abbiamo deciso di passare il capodanno in stile poco "italiano", ci siamo buttati tra le vie di Soho e siamo stati attirati dall'aspetto orientale ma moderno di questo locale. Abbiamo fatto il cenone seduti al bancone, comodi e ben serviti. Abbiamo provato diversi piatti ed erano tutti buonissimi, tra il classico e l'orientale. Eccezionale Il dolce con gelato al the matcha! Il conto nelle norma per un orientale a Londra, 100 sterline in due.

Sat outside in the street that was converted to outdoor seating for COVID. Great experience- service was excellent and food was great. Had the £22 pre theatre menu and portion size was generous. The salmon especially was so tasty, and the French toast/green tea ice cream dessert was delicious. Also had a really good value and tasty £8 sake flight. Would highly recommend and will return.

I went here with my friend Saturday for brunch before going to the theatre. Service was bad all the way through with ordering and getting drinks etc and they forgot to bring our mains which meant we then run out of time for dessert.

Fui anoche con un amigo. Algunos platos eran increíbles, especialmente las alitas de pollo. Sin embargo, tengo una ligera alergia a los hongos, nada importante, pero es mejor evitarlo, pedimos algo que no mencionó que tenía hongos y luego llegó aproximadamente al 50% de hongos: (lo recuperaron y lo cambiaron, pero es malo no mencionar toda la comida en el menúNuestro servicio también fue bastante normal, la botella de vino se cayó y no tuvimos palillos durante años. Estaba ansioso por esto, pero me sentí un poco destripado después

El combo de tostadas francesas era una combinación (a) hecha en el cielo; )Servicio increible! La señora sugirió que compartiéramos algunos platos y no podría haber tenido más razón. ¡Bollos crujientes para morirse! Todo lo demás también delicioso. Muy recomendable.Solo con 5 estrellas porque no sabíamos que el servicio se incluiría en la factura (tal vez lo perdimos en algún lugar, aún hubiéramos dejado un servicio, pero no nos gusta que esto se agregue a la factura sin preguntar).

Decepcionantemente tranquilo y carente de entusiasmo en nuestra visita. Gran menú, del cual probamos muy poco. Precios por encima de la media de ronda aquí. Tendremos que volver de una noche preferiblemente con amigos que se entretengan.

Esta fue una experiencia gastronómica terrible, la comida era terrible y el servicio peor. Después de haber dejado comentarios en más de 100 restaurantes de Londres, se puede ver que a menudo no dejo comentarios negativos; y créeme cuando digo que este lugar merecía uno. Evitar a toda costa. Yuck

Cada plato era realmente sabroso y ya estoy pensando en la próxima excusa para visitar.El tamaño de las porciones es bastante grande, así que tenga en cuenta eso. El servicio a veces era un poco lento, pero era sábado por la noche y no quitaba el disfrute de la comida. ¡Lo voy a agregar a mi lista de restaurantes favoritos!

Been here twice and both the time have to say hands down great service and fantastic food. Fried shrimps is the winner and so is soft shell crab. All the managers were excellent. David was looking after us and he did an incredible job. Food arrived on time and we got treated very well. I'd say best place to organise a professional work related lunch time catch up with the clients or even casual catch up with friends and family. Ticks all the boxes.

Went for bottomless brunch on Sunday. Food great but service terrible. Firstly they didn’t have my opentable booking which caused a delay. Then we were told we had 2 hours exactly from the time we sit so felt very rushed ordering our food. Often my drink wasn’t refilled, had to keep asking waiters to refill. I had to ask 2 different people at one point as the first waiter just ignored me. Then our 2 hours was up but we were told dessert would be delayed for a while. That was fine but they refused to fill up out drinks while we waited 25 minutes?! What sort of service is that? It’s your fault for the delay. Shame as I really enjoyed the food and would have returned and recommend to others if the service hadn’t been so bad!

Absolutely fantastic with really friendly staff. Stumbled upon this place by accident on way to theatre. Wonderful.

I was really impressed by this place. We went without any expectations and without reading any reviews but still curious to discover a new place. We opted for the tasting menu along with the Wyagu course which was delightful! All course tried were great but the wagyu one and the Iberico Pluma were outstanding.The Kinako Frech toast was a nice dessert that emphasizes the popular Japanese flavours of bean powder and matcha.They had a good option of cocktails and mocktails but I'm a tea lover so I went for the Oolong.The service was friendly and efficient. All in all, we had a wonderful dinner.

Excellent, I have no words to describe this venue.

My friend and I visited this restaurant yesterday and it exceed our expectations. First of all, I want to mention the great customer service that we experienced. We decided to go for the brunch with unlimited drinks. I absolutely loved it! You can choose a cocktail on arrival, then we opted to continue with the unlimited prosecco ( you have also the option of white or red wine); as many starters as you can eat (the buns and the okonomiyaki are amazing), a main dish (I recommend the salmon teriyaki) and the dessert which is so addictive. Portions are big and you get a lot for your money. The only fault: the seared salmon was a little bit bland. I will definitely go back!!

We were here as part of a team lunchtime party. We selected from the Express lunch menu, so one small dish, one large dish and dessert. I went for the spicy chicken wings, beef and ice cream. All were absolutely delicious. The wings were fantastic! Service was really good. Very nice meal.

I’ve eaten here many times but not for a year. I loved their buns but today the experience was so disappointing. The place was empty at 1:30!! The staff are very nice and attentive...which is always appreciated. But food waste of money. For £14 I got one very small chunk of oily aubergine on a bun and one small piece of pork on bun. With something green thrown in. Too much mayo and too much bun vs. Filling. A massive disappointment. Very expensive for that. I will not return alas.

Nice food and tasty selection with many sharing platters. Chicken wings, squid and the prawn toast were lovely. Also Asai beer on tap.

Six of us friends meet up for bottomless brunch every month or so. This was chosen as something new. It surpassed all expectations. Fabulous food, great service, constant top ups. Many other venues leave you wanting more food. Not here. Plenty of it and all terrific. We'll be back!

The food was amazing however the customer service received from the manager was awful.

Three of us visited the restaurant in Compton Street on Saturday at 6pm. I chose this restaurant as a result of reviews that I had seen on Open Table and Time Out Magazine. The three of us chose very different options from the menu and as a result had a choice of items to nibble from. The food was of good quality, hot and reasonable value.

Hot, spicy and delicious. Visited for lunch on Thursday and was delighted. It wasn’t busy and the service was quick. Korean wings are fabulous; the smoky duck bao worth a try

The food was really great without doubt, but the service was very terrible. I asked for a hot stone rice but it took her 40 minutes to serve it saying my waiter was on a break. When it was too late I felt full I asked her ‘please give it as a takeaway box’. The waitress threw the food away thinking it was meant to be take it off. Then when I later asked her she said oh we don’t do takeaways, she should have told me sooner. I don’t want to waste any food. Service was really slow as well.