Sea Containers London in Southwark

Stayed here on vacation 2 weeks- one week planned and an additional week unplanned due to closure of Heathrow airport. Amazing staff and service. We had the family room which is two joint hotel rooms super spacious two bathrooms and the rooms were big! Room service is delicious order the chicken fingers! And the restaurant downstairs has delicious burgers 10/10 stay. So close to everything- we walked everywhere from this location. Will probably stay here every time we’re in London. If you happen to be outside during sunset the bridge/scenery is beautifully pink and colorful.

checking in and out was a shocking experience. Kept deposit for over a week and charged me for an extra room and following up with any one to assist afterwards was beyond frustrating. Such a shame as the rooms are nice and enjoyed the 12th Knot bar and service there but won’t go back. I have stayed several times at this hotel and reception always been an issue. There are a lot of staff here but honestly no one i felt was overly competent or wanting to assist us !

Great venue but sign posting is confusing. The event I was attending was actually next door to the address provided. The people on reception seemed confused by the whole situation.

We stayed at this hotel for one night. The stay was marred by my daughter leaving her blanket in the room on check out. Despite raising this issue twice with the hotel since leaving we are informed house keeping didn’t find the blanket. This is surprising as it was in the bed. Whilst it seems trivial, my daughter had this blanket since birth and it has sentimental value. Disappointing experience & customer care.

My review is for the reception and the Lyaness bar: The place is amazing and I usually go there for coffee or cocktails. I forgot some items there and the stuff in both places (bar+hotel) were very helpful and professional to let me recuperate them. Well done everyone, good service

They managed to take out a 15% service charge from my card but did not manage to give back my deposit. It’s been a week now and I still haven’t received my deposit. Obviously I would not recommend staying if you dislike being ripped off.

Stayed for one night to see a show in Victoria, Hotel and location were amazing and in general the service from the staff was very good.

The three of us booked a room with two double beds, which was ok so far. We had a standard room, which is significantly smaller than in the pictures. There is no wardrobe, just a cloakroom at the entrance. Unfortunately, with 3 adults in the room, chaos was normal as there was no space for your clothes. In addition, nothing in the room gives the feeling of being in a 5 star hotel. The room was of the standard of a good 3 star hotel or a bad 4 star hotel, but far from a 5 star hotel. The service was quick, but day after day it was forgotten/ignored that we were 3 people and not 2. There were always too few cups, too little coffee and, in the beginning, too few towels and hand soap. With the lack of space in the room for 3 adults, it just wasn't particularly comfortable. The best thing about the hotel is the location. Everything within walking distance and public transport nearby. The view from the hotel bar is really nice and the hotel is easily accessible from the river side and the south side.

I go there often for dinner and/or the Curzon cinema in the basement. Cosy surroundings and good service.

Just perfect for our valentines weekend!

The room is spacious and has everything we needed during our stay (including a movie theater downstairs) We’re right on the river Thames, so getting across to SoHo and Covent Garden was just a bridge away. The service here was also amazing :)

Visiting Ogilvy again great place and fantastic people

You guys were so amazing! Thank you so so so so much and we look forward to booking with you for our next London trip!

Very sad experience… everytime when we are in London we come here for the bottomless brunch, the good service and food. This time the experience was very sad, the bottomless deal is for 90minutes. Our server ignored us constantly and he served us the last round 15min before the deal ended! This was the last time we come here, next time we will certainly prefer another place, where we are treaded as customer and not ignored per purpose!!!

Food is excellent and service very good. Staff are lovely

I paid £100 deposit. Which the money was taken out of my account straight away. Hotels usually keep deposits on hold/pending. After I checkout I was told I’d receive it the same day by JOY CHANDEKAR at around 5-6pm. It is now the following day and still have not recieved my money back. I have been on the phone to the hotel multiple times only to be met by rude staff who are sarcastic and tell me to call back constantly not to mention the staff is too lazy to pick up the phone.

Great location by Thames! Great restaurant, food, drinks and menu. Excellent service and nice view!

I stayed here with a friend back in sept 2023. The check in was very slow, so it took them half n hour to check us in but was given a glass of champagne. When I arrived to our room, it had a balcony and 2 bathrooms, a shower room, and a bathtub. The room was immaculate and clean. There was also a mini bar with refreshments and snacks. The view was beautiful you could see all of the river Thames and the city of London. The bed was massive and comfortable to sleep in. The sofas were clean and were good quality. Definitely would recommend this Hotel that's if you have the money for it, this hotel is very expensive. I feel like maybe for first timers they could do a 50% off on your first stay maybe?

Nice, well-kept room. Really caring staff. Extra breakfasts in quality and quantity, with exceptional service (in particular a very friendly young man whose name I did not remember: black with a slight beard and speaking perfect French, truly exemplary availability). Our 3rd Hotel in London in the same price range in 2 years, and by far our favorite: we will stay there for our next getaways!

Charming hotel, exceeded expectations. Met my now boyfriend at 12th Knot for the first time and returned to stay in deluxe room with river view to commemorate a year since. Adore Malin & Goetz products, pleasant surprise to have a stocked bathroom with the goods. Reservations team are quick and helpful to email and service upon arrival was super welcoming. DJ at 12th Knot has been good before (DJ Luke) Good gym amenities, The Den is a nice area to have coffee. Would love to be back soon!

A Luxurious Getaway with Unbeatable Views I recently had the pleasure of spending two nights at Sea Containers London, and it was nothing short of an exceptional experience. While it may not be the most budget-friendly option in the city, the value for money is evident in every facet of the stay. First and foremost, the location is unbeatable. Nestled along the River Thames, the hotel offers stunning views of iconic landmarks such as St. Paul's Cathedral and the London Eye. Whether you're sipping your morning coffee or enjoying a nightcap, the scenery adds an extra layer of enjoyment to your stay. The hotel itself is immaculate, with a modern design that combines elegance and comfort. Each corner is tastefully decorated, creating a warm and inviting atmosphere. The attention to detail is apparent, from the stylish furnishings to the cleanliness of the rooms and common areas. Don't forget to pay a visit to the spa! The staff and services on offer are absolutely worth indulging in. The therapists are skilled and attentive, providing a relaxing experience that melted away the stress of travel. I left feeling rejuvenated and ready to explore more of the city. Whether you're in town for business or pleasure, this hotel provides an unforgettable base for your London adventures.

Great hotel with, really excellent location and wonderful views from the rooms, rooms a little small, even for superior, but a fantastic vibe and lovely staff.

Very nice hotel in a great location. Rooms were spotless and staff were friendly.

**5 stars** Our stay at the *Sea Containers* Hotel in London was excellent. Located right on the River Thames and offering spectacular views of landmarks such as St. Paul's Cathedral, the location really can't be beat. From here we were able to explore the city wonderfully, both on foot and using the nearby public transport. We originally booked a Superior Room with two queen-size beds, but found that this room was a bit too narrow for two adults and two children. However, the hotel staff was extremely accommodating and allowed us to upgrade to a balcony suite. This suite had an excellent layout, plenty of space and stunning views of the River Thames and the London skyline. The large bathroom with an additional guest toilet was particularly pleasant, which was perfect for our family stay. A detail that we noticed positively: water bottles in the suite were refilled daily, a small gesture that made the stay even more pleasant. The staff throughout the hotel were exceptionally friendly and attentive - we felt well looked after. The breakfast was varied and of high quality. Although there wasn't a large selection of nuts or special muesli ingredients such as almonds or coconut flakes, there was a very good selection of prepared dishes such as Bircher muesli and chia seed pudding as well as various cereals and milk alternatives. The freshly baked baguette, croissants and other pastries were also delicious. I would particularly like to highlight the high-quality tea that was offered - a pleasure to start the day with. The hotel itself is tastefully and luxuriously decorated, befitting the standards of a 5 star hotel. The service was always courteous, but you should be a little patient at breakfast, as the waiting times for drinks were sometimes a little longer. The food in the hotel restaurant was also of high quality. The soundproof windows ensured that no noise from outside penetrated inside, which was a big plus given the central location. The air conditioning was slightly audible, but it wasn't a problem. A small point of criticism is the mattresses, which we found a bit too soft - but that was completely fine for a stay of three to four nights. We would particularly like to praise the manager at the reception, who impressed us with his friendliness and professionalism, as well as the entire team at the reception. Everyone was very welcoming and tried to make our stay as pleasant as possible. Overall, we had a wonderful time at *Sea Containers* and can highly recommend this hotel. It offers great service, an outstanding location and impressive rooms - ideal for an unforgettable stay in London.

Terrific 9 day stay. Food excellent, rooftop terrace and bar offer superb views. Rooms well appointed. Even gym is well stocked with weights and machines . Location is excellent.

The suite was nice. Bed was comfortable. The couch was a little too soft and difficult to get up from. The staff were nice. The car parking is a nightmare. The car park isn’t signposted. You have to be escorted to a parking spot after you’ve checked in. I ended up parking in the building opposite the hotel. This is quite impractical if you need to pop to the car to grab anything. It’s £45 to park the car for an overnight stay. This hotel also charges a discretionary 5% fee for house keeping and service charge. The location itself is fantastic. Pharmacy opposite. Waitrose and Gail’s a short walk away. It’s an easy walk to Borough Market etc.

Very nice view from the hotel and great service.

Wow, amazing hotel, excellent 2 days

Great location, 4 mins walk from Blackfriars. Staff were nice. Rooms were lovely, clean, spacious, bed was comfy but pillows could do with being a little firmer. Very quiet at night. Dropping a star because upon check out we were told that our bill was all pre-paid but that we had one outstanding charge. And that charge was a service charge for the staff at the hotel. Discretionary, the lady added, afterwards. We asked her to remove it because: 1. A production company was filming whilst we were there, lots of disruption and they were using Lyaness, so it wasn't open to the public. 12th knot was also closed. Therefore there was no where to have an evening drink except the restaurant, not great service offerings there. 2. We had a drink in the restaurant and tipped your staff there already why do we need to do it again upon checking out? 3. Inform your guests of this charge at the beginning of their stay, don't add it on as a charge to their bill and blind side them at the end of their stay. 4. Explain who will be getting this service charge and how it's worked out between the staff, otherwise it just looks like you've invented your own city tax. 5. Most importantly - pay your staff a decent wage, which in the UK you would hope to God that you would, so you don't need to rely on double tipping from your guests. Overall, the hotel is nice, but that left a bitter taste.

Great stay. Really good location and amazing scrambled eggs.

Stayed for 2 nights in Sea Containers and absolutely loved it. The staff were the friendliest I’ve ever come across from the time we walked in through the front door (a member of staff came and took our bags) to members of staff that showed us around the bar and spa area just because we were curious. The room was huge (we had a studio) and was spotlessly clean with everything you’d need. The building is beautiful and we were over the moon with our stay. Thanks very much to all the staff at Sea Containers.

Great location, very nice room. Upgraded to room with amazing view. Very service oriented staff, super helpful!

Very central location and walkable. Close to the tube and buses. Rooms were spacious and clean. Staff is friendly. Definitely recommend the restaurant as well

Modern rooms, bed is way too soft. And maybe it's a UK hotel thing. Ventilation is way too loud still

Great views and great atmosphere! Was a bit baffled at paying for service charge on cocktail rounds which was the only annoying thing otherwise we would’ve drunk there all night!

View from the theatre is do die for

Nice hotel with a restaurant on premises. Good location as well

One of my favorite hotels in London

We booked our stay at Seacontainers a few months in advance, knowing full well that it wouldn't be a cheap pleasure: 6 nights for over 3,000 euros, where others go on longer vacations. About 10 days before our arrival we received a message from the hotel that they had decided to automatically add 5% as a tip, which for us was 150 euros! Without knowing what the service is like… When we got our room, it was theoretically fine, but it had little to do with what was offered on the internet. We were told that all the decorations had only been put away two weeks ago and that it still looks a bit dreary at the moment. But we could have another room for only 100 euros extra, instead of over 3,000, now over 3,600 euros. Since the new room was really nice on the Thames side, we took it. This room was really great, but both rooms have fewer stars on average. We had two televisions in our room, but not a single German channel, but all RAI, many French, Dubai, Qatar, Oman and many other Arabic channels. German customers are either worthless or very rare in the hotel. Upon arrival we also received a welcome drink on the roof terrace. We wanted to redeem it in the evening, but unfortunately I was denied access with my camera. You can take photos with your cell phone, but not with a real camera!!! Why? That's just how it is! The breakfast buffet is perfectly fine if you stay in a three-star hotel somewhere in the country for 150 euros: 1 type of cold meat, 2 types of ham, 2 types of cheese plus scrambled eggs, fried tomatoes, fried mushrooms and bratwurst were the whole hearty offering. No salmon or other fish, a mini-mini bread selection and such “extraordinary” things as: B. an egg tart or a cappuccino only at an additional cost! All in all, the hotel is beautifully located on the Thames, if you have a room on that side: wonderful. It is also very accessible due to its close proximity to Black Friars train station. And the neighborhood offers a lot of interesting and beautiful things. But you can also pay handsomely for it. In my opinion, it is significantly too high for the performance, hence the relatively poor rating.

excellent hotel in a great location, rooms were quite warm though

Very expensive, but really is a lovely hotel.

The rooms were great, and the location was well situated. I would stay here again, but I wouldn't eat here. As always, the mini bar is significantly overpriced. I recommend staying away, there are a few convenience stores and coffee shops within 500 metres.

A fantastic hotel, the reception staff is very welcoming and professional, the river view room was great, preteen,amazing London skyline, the bed was huge and very comfortable. The breakfast was delicious. Lyoness at the ground floor serves the best cocktails in town. We left something in the room accidentally and i picked it up a couple of days later with no fuss. Thank you housekeeping! Will definitely stay again.

Stayed here with family (2 adults + 2 kids). One of the better hotel experiences I've had in Europe (been traveling here for 40+ years). Rooms were great (we had a balcony king suite which was perfect for the family). Room size was much bigger than standard London rooms. Views on the river were good, location was convenient but away from the massive crowds of Green Park and Soho. From a detail standpoint: there was minimal noise and light pollution at night in the room which allowed for undisturbed sleep. The staff were very professional. Can't recommend this hotel highly enough.

Stunning hotel with a beautiful bar on the 12th floor. Gorgeously located on the stunning south bank.

Excellent meeting facilities and very well looked after, superb venue.