Scoops Express Desserts in Derby

Waffles cookie dough great Management staff polite and helpful they go out there way to accommodate your needs Recommend waffles great portion sizes same as the school pudding desserts best in derby 🍰

Got the churros and concrete cake with custard. Honestly scoops used to be one of the best desserts locally but in this instance the churros were not up to standard. They did not taste crispy with a fluffy interior. They wer really doughy and chewy. Used to be such a great place for desserts.

Food never arrived. Rang over 10 times but phone keeps being put down.

Great desserts definitely recommend

It arrived 45 minutes late, ice cream just about frozen, but very very soft. Churros nice but the cheesecake was horrible. A very disappointing Saturday night treat!

ordered two cookie dough came out around £15 included delivery just for it to come in 5 small dollops of cookie dough in each other then the price and amount the food was amazing and delicious 2 stars

Desserts are very nice. Very nicely made and presented. Delivered on time. I would definitely order again.

The food is really nice, the staff and all the surrounding around is so nice

Delivery time is so bad. Told 1hr delivery time and desert came 2hrs later. Half melted ice cream and cold cookie dough

The desert was absolutely cold and not what i expected. I wish i could get a refund or a different delivery because its unacceptable. Do not recommend.

For me, 1st impression is very important, if you screw my mood by your bad service or your food don't taste delicious when the 1st I try from your place then I will think billions billion times should I repeat for the 2scnd time. 6 times order from them. They never fail me. Amazing Dessert 🍨 Scoop is so delicious since the 1st I ordered from them. If I wanted a desserts I always order from them no other places. It's not just delicious but very worth the price. They quality A++++++. I ❤️ Scoops Express Dessert. They are generous and always make smile as soon I eat the brownise ❤️ Everytime I want to post the picture I forgot because the dessert so delicious it's goes to my tummy 1st. Next time I will definitely 😌

Ordered online delivery was about an hour late with ice creams missing when we confronted scoops they were extremely rude manager didn’t even seem bothered, overall disappointing

Not happy poor service and never listen to customers. Ordered deserts worth more than £50 and forget half the items. Called back but no one ready to listen not even the manager. Don’t waste your hard earned money at Scoops.

Made a delivery order online of over £50 and an hour plus later the ice creams have not been added. I made the call and could over hear the miscommunication staff had and no one willing to take any responsibility. I was told you'll have to wait despite the order being late in the first place. The Manager wasn't willing to speak to me but was happy whispering instructions of how he is willing to give a free ice cream next time we order. You can stick the free ice cream where it belongs we won't be ordering from here again

Love the puddings They always taste great They have never let us down

Great african weap and mango shke

Amazing delivery by Mr.Singh. Very nice food and service

Feedback for Singh - fast delivery, tasty as always. Many thanks.

ordered online, told it would be 60 mins, 90 mins later im still waiting

Best desert& food shop in derby i visit many times. i look there waffles very good service and staff is very nice aswell must visit for nice and tasty food

Great food and Desserts and great service!

Favourite place to eat - ksenia always makes it a memorable experience

Loveliest people (we were served by Natasha), and delicious desserts the ice cream selection was really good.

Enjoyed my experience coming to the shop and the ice cream sundeas were well tasty.

Lovely Desserts and Milkshakes 😍❤️

Always friendly and get brilliant service. Kids love the desserts from here.

Quality food and lovely staff and no have to wait for the food for long very good taste and lovely shop

Milkshak was spot on and food was very nice

Amazing place, highly recommended 🏆🏆

milkshake is always good will order again

Dessert was perfect and service was fast

Loved it the cookie dough is to die for

Adequate staff, amazing food. Great service. 100% recommended

The ice cream was tasty abs the service was very good

Service is so good, always make sure to provide me with everything I ask for & not to mention how good the desserts are.

Lovely place very organised and police staff food was excellent would guarantee everyone to come and check it out

Got scoops this evening was very quick has a wide range of desserts will definitely be ordering again.

Amazing food, great customer service

Nice place and very kind staff.

Best gelato TRY THE KINDER BUENO

My favourite milkshake is aero mint milkshake. I have been to many places which do similar flavours but find my self always coming back :P

Customer service is amazing, but the dessert….just Wow

Best icream in Derby so delicious

the crepes and pancake stacks were lovely as well as the milkshakes and all staff customer service was great

I have been to many desserts bar... this is my favourite due to top quick service... u have to try it to believe it...

Delicious food and great customer service as always 😋😊.

Very nice customers service and delicious food

I went with my friend. Very unhygienic way of serving. Not welcoming Staff. Too expensive according to their products. wouldn't recommend.

Best ice cream in derby for kinderbueno ice cream and inside staff very friendly

its fast and good quality food

Very good food they giving us free ice cream

The waffle is delicious and the service make u feel welcome

Waffles are nice here and delicious cockies and greate service

Awful girl on the phone. Didnt order in the end the attitude isnt worth it!:)

The desert was amazing delicious .

The desert was awesome Had a great time with friends and enjoyed it

Very Happy With Customer Service And I Really Enjoyed The Ice Scream ;)

Very good customer service,yet again. They have the most variety of flavours and scoops of every kind

Excellent frish desert,,, excellent service,, very kind delivery man thank you Tas,

Ordered some deserts from here from uber eats they was absolutely lovely! really high quality and was extremely tasty unlike most other desert shops they even gave us some free cake to try which was really nice of them definitely order from here again! The delivery driver was also really nice and polite! Ramadan mubarak!

delicious food very good restaurant

I had a great experience at Scoops and would strongly recommend everyone to come.

Very nice desserts. Defo recommend, will come back soon!

Is look very nice and clean best shop in normanton

Very good and friendly people x

Food was amazing would definitely come back

Favourite place to eat deserts defo recommend!👍

Very good food and best ice cream in derby top 💯

Friendly Staff 10/10 would definitely recommend

Great dessert , friendly staff. Would come again

Great customer service 10/10 would recommend 👍

Ordered waffles and ice creams.. service was really good..waffles were really nice. Ice creams were full of flavour

The food was delivered hot and fresh and the cookie dough was amazing

The food is fresh and the desserts are delicious

GREAT PLACE,LOVELY DESSERTS,EXCELLENT PRESENTATIONS AND FRIENDLY SERVICE WE REALLY ENJOYED AND WILL DEFINITELY RECOMMEND.

very tasty food and best service

I prefer scoops express yummy desserts many varieties.

Good food, great price, very fast and efficient service. Love scoops and will be ordering again.

Was my first time dining at Scoops but was very impressed, the food was delicious and fresh. The staff was all pleasant and friendly, I would really like to thank ksania / ksenia for making my family’s experience so memorable. Scoops is now one of my favourite restaurant and will be definitely coming back.

Quick and efficient service, food was great and ksenia was amazing and friendly

Loved my dessert. Cookie dough very nice, will order again 🤩🤩🤩

Nicely staffed good service good food will order again. 😍

Really enjoyed everything I got tonight tysm for quick delivery and good service over the phone

Excellent service no comlain at all

Lovely deserts, fast delivery. Great service from Tas!

Got a cheesecake for £4.25 which wasn't even worth 25p that she was desperate for after me giving her £4. Stay away, not what it used to be at all

Ordered cookie dough and brownie. Taste was really good , excellent delivery time and was given.

My new go-to place for when I have a sweet tooth :) very tasty! Thank you!!

This was honestly the worst dining experience of my entrie life. The food was substandard. The steak was poor quality, overcooked and dry. The steak chips were reheated and not fresh and the pizza was well below average. Eating here has made me feel ill, I even vomited afterwards. Environmental health should close this poor excuse for a restaurant/takeaway down.

Review for Amir , quick delivery and great service.

🤢 do yourself a favour and do not order from here!

Went with partner and this place wasnt too good unfortunately! As Temptations was closed we went here, plenty of places to sit, ordered hot brownie, red velvet cake slice and peanut butter stack, Hot brownie was not a brownie but a thick dry piece of cake, 2/10 (2 for ice cream) red velvet was 0/10, it was stale and did not taste like red velvet at all - and i have had plenty of red velvet cake in my life! tasted like it was left in heat and plastic case for atleast a week- all taste gone! and peanut butter stack was cake with snickers! no sign of peanut butter! it was choc cake with a snickers lodged in the middle! and again tasted OLD! No sign of peanut butter! and they had no tea here so cake kept getting stuck in my throat! Please change name of this cake to Snickers stack :) my advise avoid this place and stick with heavenly desserts or temptations (or chai wala). Greaat customer service though :)

Amazing customer service. Justina is an asset to this company.

Taz just delivered a fantastic dessert, would highly recommend

Cookie Dough just doesn't taste the same as it did no hot runny in the middle like it used to have, disappointed. It has gone up in price and shrunk in size as well. Great delivery from Mr Singh but won't be ordering from here again.

Thankyou mr Singh for quick delivery , very polite , dessert was lovely.

Lovely food! Ordered the chicken wings, received 5 instead of 6, but still delicious. I order the Apple crumble every time I order from here, it is hands down the best apple crumble I’ve ever had!

Review for Zahid ... thanks for my fast delivery, ordered for first time and really enjoyed. My Ferrero Sunday is just heaven. Thanks a lot. will defo recommend with high satisfaction :) thanks

I ordered and it came alot earlier than expected and as always tasted delicious a must have

This is the best place by far for desserts. Friendly service and always delicious food!