SCO at Roco in Derry

3 stars purely on the basis of how friendly & helpful the staff are. Was a regular here every 4-6 weeks from opening till late 2022. Food was always exceptional on each visit. Revisited last night with family & was so disappointed. Squid starter was inedible & the sauce accompanying it was clearly not made in the kitchen, the roast chicken was a pan-fried piece of fillet & as for sides - frozen chips are in my opinion a cardinal sin in hospitality establishments in Ireland! Such a shame given the previously consistent high quality. Sad to say as locals we definitely won’t be returning.

Can't fault this place. Walked in on a busy Saturday afternoon and managed to grab a table straight away. Super attentive and friendly staff. Mix of drinkers and eaters but friendly atmosphere throughout. Will definitely return!

This is our 2nd stay in the Shipquay Hotel. The previous stay was February 2020. Thankfully our 2nd stay didn't disappoint us. An amazing staff team, working throughout the hotel. Hopefully it won't be too long until we return again.

We came here with my family on a Sunday afternoon for lunch. We were sent to a corner table and had to wait quite some time to receive menus. There was 4 staff, chatting away, not putting their customers first. Personal hygiene was doubtful as we noticed one of the ladies was scratching her head a couple of times while handling food. Another was cleaning the coffee machine and used one cloth for all. All the while, a boy was holding 4 menu cards being confused where to bring them, while the place was empty, but tables previously occupied not cleared. After we got the menus, we were still left alone for too long, while the 4 of the staff members were chit chatting. This was not a good impression and we walked off. They still didn't seem to care. Sorry for the negative feedback, hopefully it will be seen as constructive. When you work in the service industry, serving food, hygiene and customer care comes first.

Wonderful little gem .. had a beautiful lunch with the grandkids ..was served by a lovely blonde woman with glasses.. and hairband ...so friendly...The service was great ..the food was great ...and we ll will be back and recommending to our friends and family. ..