Based on 562 opinions finded in 1 websites
Based on 562 opinions finded in 1 websites
Nº 226 in 1489 in County Durham
Opinions
Lovely food, decent portions , very attentive and friendly staff
Graeme Card . 2024-10-26
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Lovely food and staff were very helpful.
CATHERINE CORNER . 2024-10-12
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Great little restaurant with polite, professional and knowledgeable staff who go above and beyond. Food was beautiful. Thank you
Linda Kipling . 2024-10-08
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Incredible food and all the staff are so friendly! Kerry works very hard to keep high standards and a friendly smiley team who always make the atmosphere enjoyable! Great night out in County Durham and would definitely recommend x
Dan Mann . 2024-10-02
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By far one of our favourite Italians. We visit santinnis weekly and have never had a bad experience. Dom is always very attentive and friendly. Had both sit in and take out food from here and can't complain at all
Jordan Kipling . 2024-10-02
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Get no better than here what a lovely warm reception and food outstanding...... highly recommend
Richard Jardine . 2024-10-01
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Went here for my birthday, amazing service and even better food! Highly reccomend!
Callum Walton . 2024-09-30
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I live about 45 minutes away from here and it’s still my go to restaurant. Amazing food and amazing staff. Always a 10/10 experience.. love the place
Alex Mullen . 2024-09-30
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Santini is an absolute gem! The staff is incredibly friendly, making you feel welcome from the moment you step in. The food is freshly prepared, and you can really taste the difference. Every dish is bursting with amazing flavors! It’s the perfect spot to treat friends and family, whether you’re celebrating a special occasion or just enjoying a casual meal. Highly recommend for anyone looking for quality food and great service!
mika chi . 2024-09-29
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We went here to celebrate a leaving do the food was superb and the staff were so helpful and attentive nothing was a bother. It is the first place I recommend to people looking for a good restaurant with good food. The staff are an asset to Kerry and Diako
Gillian Clarkson . 2024-09-29
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Food was amazing! What lovely friendly staff, lovely restaurant, we were made to fell so welcome here. Definitely be back soon, Thankyou to all at santinni!
Sarah Cruddas . 2024-09-29
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Been here a few times and the food is to die for and the staff are so welcoming and friendly! Highly recommend visiting here!!
Courtney buckle . 2024-09-29
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Staff members very friendly and helpful. The food was amazing service was excellent can’t wait for next time highly recommend. Keep up the amazing work.
mark Dunn . 2024-09-29
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me and my partner came for the summer party night. fantastic entertaiment, food and service. we were served by dom who i think is the new manager and also emma. they were both brilliant made sure our drinks were never empty and ensured we were having a brilliant time. would highly reccomend
Andrew Currie . 2024-09-29
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Been for food here loads of times. Outstanding food Outstanding service and always chocker with a great atmosphere ☺️
Steph Sayers . 2024-09-29
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Amazing service was very good our server Owen very friendly Food amazing as usual been numerous times as large groups or just me and my Husband manager Dominic always make us welcome will definitely be booking again
Joanne Castle . 2024-09-29
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Favourite restaurant by far !!!! Everything freshly cooked & delicious 🤤 friendly staff , very much worth every penny , always end up with 3 courses and can’t move 🐷😂 be back next week 😁 xxx
Samantha Sayers . 2024-09-29
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Awful over priced meal. Supposed to be a happy occasion with family but turned into being rushed - we were told when we rung up we needed to leave at 7pm which we were fine with but when we arrived were told 6:45pm, our server did not come until 5:30 and our starters did not arrive until 6:15, yet at 6:45 we were told we were not able to order dessert as they needed room. (Half the restaurant was empty) we then had to explain to a rude waitress that we hadn’t been served until late and this wasn’t our fault. We left at 6:58 and had to queue for the bill, chatted outside for around 10 minutes and no one turned up for the table they were so desperate for. Have been to here several times before and not had such an awful disappointing experience and has gone massively down hill. UPDATE for reply: Just to note I find it very interesting how this is all FACTUAL and no apology. The “woman” you’re referring to is my mother and this was different information to what we were told when we booked. Your reply is rude in itself and how would you know how the waitress spoke to us you weren’t even there? When we arrived it was noted you yourself were also rude and didn’t even welcome us just told us to go sit down. You all need some training in customer service if you are more interested in checking CCTV after customers have left instead of attending politely and correctly when there, maybe replay the greetings we both got too whilst you are at it. Also you haven’t put much thought into your reply because 50 minutes for a starter shows how awful the service was.
megan . 2024-09-29
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Absolutely outstanding food! Delicious, portions are great. And such amazing value for money. The staff go above and beyond. Wish this restaurant was on my door step as I’d go more frequently x
Michelle Ball . 2024-09-29
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Well what can I say about this little gold mine! santinnis is always one of my first go too’s. The services is first class, up close and personal, the food is exceptional, cocktails are to die for and it’s on my door step!!!! Santinnis always comes highly recommended from me xXx Miss Tess Tickle xXx
Tess Tickle . 2024-09-29
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Have visited this restaurant many times, for evening meals, lunchtime, mid week tea and for private events. Service is always very warm and friendly and the food is 5 star! Very reasonably priced and some of the best Italian food I have tasted outside of Italy itself! Couldn't recommend any higher.
Luke Jones . 2024-09-29
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Absolutely love this place food always beautiful and staff are always so friendly. Our kids love visiting to make their own pizzas 🍕. Me and my husband all so enjoy our date nights here. Never had a bad meal yet.
Jenna Roe . 2024-09-29
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Had amazing customer service and food. Food presentation was exceptional and the waiting staff very attentive. Thanks for a lovely meal again x
Helen Farrow . 2024-09-29
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I'm not Italian so I'm not qualified to say whether or not it's authentic - but it's very good
Hughie Elliott . 2024-09-11
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This is such a lovely restaurant, we love it so much we have now become regular attendees. We take our grandchildren as a treat on a regular basus and they love it so much.
peter chadwick . 2024-08-24
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Wife's 60th Birthday party of 24 all went well and thank to the young lady who waited on us very attentative and polite 😀
David Dowson . 2024-08-02
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Family party of 26 food was amazing all served quickly and service was excellent would defo recommend this restaurant
Ellen Dowson . 2024-08-01
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Great choice of food on the menu means there is something for everyone. Lovely food at affordable prices
Mark Waters . 2024-07-26
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Been coming here for years today was awful swearing shouty women and a kid with a kindle full blast watching a movie on another table . Food bland at best wont be back in a hurry
Paula Boal . 2024-07-04
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Had a great anniversary dinner, the staff are fantastic. Definitely going again. The food is always at a great standard.
Amy Louise O'reilly . 2024-07-03
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We always love going to Santinni’s it’s a friendly local welcoming restaurant which serves good food and drink.
Paul Brocki . 2024-06-27
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Nice restaurant and friendly staff, food was good but not as good as other Italians I've had. Still worth a visit and I will be back sometime in the future.
Martyn Stillman . 2024-06-18
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Good food and service. Would definitely recommend.
Steve Vallis . 2024-06-17
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Do not come here if you value conversation, your ear drums, or the ability to actually hear the wait staff or for them to hear you. They had a live musician and some genuine intent to make your ears bleed. Her performance was fine but what’s baffling is the sound. You couldn’t hear anything. It actually left my ear bleeding from the intensity of being sat besides a speaker. The venue has no sound dampening and isn’t large enough to justify any amount of speakers but I’m certain there’s at-least 2. The wait staff literally had to shout or could not hear you trying to get their attention or eveb talking face to face. I feel bad for them. Mistakes happen but they certainly happen more when what essentially felt like a karaoke performance
Krissy Le Blanc . 2024-05-31
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Sons birthday meal. 10 of us visited andwas lovely x
Adele Ebdon . 2024-05-26
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First time visiting yesterday and will definitely be coming back. Great food with fast and friendly service.
Piers Blackmun . 2024-05-26
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Very slow service, the decor was very outdated too. Prices were very high for an old mining town side street. Prices didn't match, the location, building, I think they think they are in Durham centre when it's Shildon. Lol
jasmine cofield . 2024-05-23
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Been here twice now and both times everything has been perfect! Not bad pricing for delicious food either. The manager (not sure on his name) is great and there’s a light blonde server with glasses who’s excellent at her job. Will definitely be back😊
gracie . 2024-05-22
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Nether food or service could be better. 10 out of 10 every time....
Eric Macdonald . 2024-05-12
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Nice atmosphere, friendly staff good food as good as any I have tried in UK. Reasonable prices on food and drinks. Free car park at side of building, Worth giving this place a try you won't be disappointed. Always best to ring ahead and check if they have availability.
Colin Brass . 2024-05-09
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Awesome twosome. Emma and Owen Served us. Owen made top drawer cocktails. His mixologist experience shone. An awesome old fashioned from a connoisseur and amazing strawberry daiquiri made with fresh strawberries. Even mocktail delicious Food delicious and service outstanding Definitely recommend
christine cook . 2024-04-23
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Great local business,food absolutely great,been a few times.
Graham Pocklington . 2024-04-10
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Parmo was great and kids chicken nuggets and chips were good.
Siobhan Bradley . 2024-04-10
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Slow service. Not comfortable due to inadequate heating in the restaurant. Food was ok but probably won't go back.
Jim Cameron . 2024-02-29
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service was fantastic food was fantastic so was the price would definitely Recommend
Glen Mckerr . 2024-02-18
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Had lunch today ( 14/2/24) The staff were excellent, great customer service, so attentive. The food was absolutely amazing, starter main and sweet. Some of the most delicious food I have had. Cold drink and a cappuccino £30.00... Just to complete the review, it's nit my first time there, it won't be my last and I would very highly recommend a visit...
Paula Todd . 2024-02-14
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First visit, excellent attentive service but not overpowering. Quick service even though they were fairly busy, food excellent in taste, presentation and quality. Prices ,in this day and age brilliant. I've paid more for a mediocre bar meal. Highly recommend.
Kevin Close . 2024-02-11
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Had an amazing meal here with friends. The menu has a wide variety of food to select from. The service was outstanding and the food was cooked to perfection. Would highly recommend!
Simon Hedley . 2024-01-19
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A lovely meal to make a perfect afternoon.
John Gilbert . 2023-12-31
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Amazing food and staff are wonderful never put a review but this place needs a massive concongratulations
Olivia Naylor . 2023-12-30
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The food was outstanding, priced very well too. It was heaving with Christmas parties and even though the place was chocker, the service was still brilliant. We went for our works Christmas party and everyone agreed the place was great. Will definitely consider for another time.
Rebecca Nye . 2023-12-29
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Great food and good quick service
DLN HIGH PRESSURE CLEANING SERVICES . 2023-11-26
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Love this place, food excellent service good too, never answer the phone so I can book a table, that's the only negative
The Blue Day Podcast . 2023-11-23
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Food was absolutely to die for!! Service was brilliant happy staff and friendly couldn't fault anything at all will defo return 👍 👌
Micheal Stevens . 2023-11-15
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Delicious food, friendly staff and great value
Richard Penn . 2023-11-14
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Took a group of 26, 4 adults and 22 girls aged 10-17. Right from the first enquiry, everyone was so accommodating. Allergies, intolerances, and preferences could all be catered for withou5 issue. When we arrived, the area was set, and the staff were their usual helpful, happy selves even with the prospect of a noisy group tc serve. Fiona, Owen and the young guy in white top (l'm so sorry I didn't catch his name) were all so lovely to the girls, we really couldn't have asked for a more hospitable welcome. We had a fabulous night, the food was amazing as always hanks to the team in the kitchen for that. I really cannot say enough how grateful we are for this place, its one of my favourite places to eat anyway. They even managed to accommodate take aways for jealous husbands and parents! Thank you Santinni! 10 stars!
Lindsey Carey . 2023-11-13
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Lovely place, food reasonably priced and delicious. The staff are so welcoming and friendly. Would 100% recommend 👌
Samantha Harding . 2023-11-11
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Called mid week and to be honest we didn't expect it to be as busy. But the service was great, the food is basic, no frills but certainly value for money
Denise Bennett . 2023-11-10
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Great service and the food is unbelievable would not go anywhere else
Keeley Allen . 2023-10-23
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Always great food, prices average
Christopher Hughes . 2023-10-23
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Ideal for a lunch special. Good quality food would highly recommend. I will definitely go back
Joanne Hall . 2023-10-05
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Excellent food, good sing song , great birthday treat !
Lileen Cuthbertson . 2023-09-13
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Fantastic experience from walking through the door to coming out after a wonderful meal with excellent service.
Val . 2023-08-24
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What a brilliant restaurant. The staff are so friendly and the food was gorgeous. The risotto was one of the best I've had. All reasonably priced too. Would highly recommend!! 😊
Christine Micklefield . 2023-08-18
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Always a lovely meal in Santinni, went for daughters 18th, we all enjoyed the evening
Daniel Johnson . 2023-08-17
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Delicious food absolutely wonderful staff could not of asked for anything better well done
Susie Corner . 2023-08-03
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Lunchtime special well worth the money food delicious and lots of it
Lynn Turner . 2023-08-03
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Brilliant food and service. Been loads of times and love it.
richard stout . 2023-07-25
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Chicken was a little tough/stringy and you only get a handful of chips with it not good enough for the price.
B . 2023-07-16
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Beautiful food. Will be going back
david minnikin . 2023-07-06
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Loved the evening. Had to wait to order food but it was worth the wait.
David Oswald . 2023-07-04
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The most amazing food & staff! Easily the best risotto I've ever tasted. Would highly recommend Santinis for any occasion. Love it! ❤️
disco daisy . 2023-06-17
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10 out of 10, great food, service, and value. Staff were great.
Steve Paterson . 2023-06-12
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Fabulous food, staff are attentive and pleasent, very quick service - soft drinks are expensive, but the cask cider was very nice and a reasonable price.
David Lawson . 2023-06-03
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If I could give this restaurant more than 5 stars I would. We've always had good experiences here so decided to go for our post-marriage meal (we had a small 8 person wedding reception) and the staff were so attentive, friendly, and just really went above and beyond to make the day even more special. 5 out of 8 of us are vegan and the food was absolutely stunning - they have multiple options and are lenient with changes that can be made to suit anyone. Thank you Santinni team for making our special day even more fantastic, we are so happy we chose this restaurant and will be coming for our anniversary next year for sure 💚
Grace Burrows . 2023-06-02
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Absolutely unreal service & food quality was beautiful.10 out of 10
Sonja Kemp-Ambler . 2023-05-15
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I had dinner for one while away for work, good atmosphere, lovely food and good service.
Mark Tuma . 2023-05-13
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The pasta and special bread were basic but did the job.
Millie Moo . 2023-05-07
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Beautiful food very reasonably priced. Staff are fantastic
Chris Barber . 2023-05-03
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This is a great place that does beautiful Italian food 10/10
Paul Willey . 2023-04-25
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They have a full vegan menu! Really enjoyed the pasta and garlic mushrooms.
Siobhan Keeley . 2023-04-24
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Good food and fantastic staff, really go out of their way to make you comfortable, nothing too much trouble, highly recommend..
Michael John . 2023-04-14
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Food quite greasy. Pizza very tastless . Chose a duper bust night
Kath Hilderley . 2023-04-12
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Was booked for a meal for 2 on a Saturday lunch time. All I can say is absolutely fabulous food and great staff! Especially big thanks to Owen who sorted our bill for us and was very entertaining watching him make cocktails. Great atmosphere and will definitely be going back. Thank you for a great meal out.
Charlotte Robinson . 2023-04-03
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Fabulous Italian. Food is lovely, especially the tomato and basil soup. Really good service and exceptional value.
Linda Brown . 2023-03-29
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Fantastic food and service. Some of the nicest pizzas I’ve had in restaurants and the chunky chips are to die for. Plentiful side salad too. Definitely recommended.
Tony Welsby . 2023-03-29
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Great food , fantastic staff , good menu Well recommended
Alistair Henry . 2023-03-26
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I was at santinni for a surprise Baby shower. The service was brilliant. A lovely young man served us, food was also beautiful. Will definitely return x
Annette Joyce . 2023-03-17
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Great food and service. Will definitely be back
Graeme Bone . 2023-03-13
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Lovely meal and very welcoming staff.
Michael Austin . 2023-02-22
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This place is fabulous in every way you would want a restaurant to be. It's the only place I eat out at nowadays as the food and service is consistently impeccable.
Annie French-boynton . 2023-02-14
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Love Santinis, food always lovely, an absolute gem of a restaurant.
Carol Door . 2023-02-08
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We had a lovely night for our birthdays. Food was nice and plenty to choose from. Staff were great 👍
SenReal SenReal . 2023-02-06
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Food was great, prices reasonable and service was great too as the waitress go above and beyond for u will definitely go back
Camellia Waites . 2023-02-05
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Lovely staff, great food , will definitely go back.
Susan Todd . 2023-02-05
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An amazing place to eat. Food and staff were second to none, very friendly and welcoming. Wide variety of food available. I would highly recommend this piece of Italy in Shildon.
Liz Alderson . 2023-02-04
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Had a great night. We will be back, oh and thanks for putting up with our large group with fussy eaters!!
l fletch . 2023-01-30
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Empty plates at all times love this place with great staff. Easy 5 stars from all of us 😁
Canny Comps Ltd . 2023-01-28
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Lovely restaurant warm and inviting and the service team are wonderful and friendy
Lynsey Crossen . 2023-01-07
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Had 2 visits in December and both times the food, service and entertainment were amazing. I went on new years eve with my son's and they loved it. I would highly recommend.
Liana Fish . 2023-01-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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769 Opinions
Used to love going to vennels with my family but over the last few months it has gone downhill, had a couple of panini’s which came out cold and ordered a baguette which they didn’t say they had run out of baguettes at the time, so I was left waiting whilst my family had nearly finished they’re lunch, not happy with the service at all for what I’d paid and I have to say £43 was extortionate for what we had!!